828
Views
9
CrossRef citations to date
0
Altmetric
Original Articles

Politeness Theory and Conversational Refusals: Associations between Various Types of Face Threat and Perceived Competence

Pages 196-215 | Published online: 23 Aug 2007

References

  • Afifi , W. A. & Lee , J. W. ( 2000 ). Balancing instrumental and identity goals in relationships: The role of request directness and request persistence in the selection of sexual resistance strategies . Communication Monographs , 67 , 284 – 305 .
  • Aiken , L. S. & West , S. G. ( 1991 ). Multiple regression: Testing and interpreting interactions . Newbury Park , CA : Sage .
  • Brown , P. & Levinson , S. C. ( 1987 ). Politeness: Some universals in language usage . Cambridge , UK : Cambridge University Press .
  • Bunz , U. & Campbell , S. W. ( 2004 ). Politeness accommodation in electronic mail . Communication Research Reports , 21 , 11 – 25 .
  • Campbell , K. S. & Davis , L. ( 2006 ). The sociolinguistic basis of managing rapport when overcoming buying objections . Journal of Business Communication , 43 , 43 – 66 .
  • Canary , D. J. & Spitzberg , B. H. ( 1987 ). Appropriateness and effectiveness perceptions of conflict strategies . Human Communication Research , 14 , 93 – 118 .
  • Canary , D. J. & Spitzberg , B. H. ( 1989 ). A model of the perceived competence of conflict strategies . Human Communication Research , 15 , 630 – 649 .
  • Cohen , J. & Cohen , P. ( 1983 ). Applied multiple regression/correlation analysis for the behavioral sciences , (2nd ed.) . Hillsdale , NJ : LEA .
  • Craig , R. T. , Tracy , K. , & Spisak , F. ( 1986 ). The discourse of requests: Assessment of a politeness approach . Human Communication Research , 12 , 437 – 468 .
  • Cupach , W. R. & Metts , S. ( 1994 ). Facework . Thousand Oaks , CA : Sage .
  • Dillard , J. P. , Segrin , C. , & Harden , J. M. ( 1989 ). Primary and secondary goals in the production of interpersonal influence messages . Communication Monographs , 56 , 19 – 29 .
  • Erbert , L. A. & Floyd , K. ( 2004 ). Affectionate expressions as face-threatening acts: Receiver assessments . Communication Studies , 55 , 254 – 270 .
  • Folkes , V. S. ( 1982 ). Communicating the reasons for social rejection . Journal of Experimental Social Psychology , 18 , 618 – 662 .
  • Goldsmith , D. ( 1992 ). Managing conflicting goals in supportive interaction: An integrative theoretical framework . Communication Research , 19 , 264 – 286 .
  • Harrington , N. G. ( 1997 ). Strategies used by college students to persuade peers to drink . Southern Communication Journal , 62 , 229 – 242 .
  • Hullman , G. A. ( 2004 ). Interpersonal communication motives and message design logic: Exploring their interaction on perceptions of competence . Communication Monographs , 71 , 208 – 225 .
  • Ifert , D. E. & Roloff , M. E. ( 1994 ). Anticipated obstacles to compliance: Predicting their presence and expression . Communication Studies , 45 , 120 – 130 .
  • Ifert , D. E. & Roloff , M. E. ( 1996 ). Responding to rejected requests: Persistence and response type as functions of obstacles to compliance . Journal of Language and Social Psychology , 15 , 40 – 59 .
  • Johnson , D. I. , Roloff , M. E. , & Riffee , M. A. ( 2004a ). Politeness theory and refusals of requests: Face threat as a function of expressed obstacles . Communication Studies , 55 , 227 – 238 .
  • Johnson , D. I. , Roloff , M. E. , & Riffee , M. A. ( 2004b ). Responding to refusals of requests: Face threat and persistence, persuasion and forgiving statements . Communication Quarterly , 52 , 347 – 356 .
  • Kitao , S. K. ( 1998 ). Conversational constraints and refusals in British English . World Communication , 27 , 65 – 78 .
  • Kunkel , A. D. , Wilson , S. R. , Olufowote , J. , & Robson , S. ( 2003 ). Identity implications of influence goals: Initiating, intensifying and ending romantic relationships . Western Journal of Communication , 67 , 382 – 412 .
  • Lakey , S. G. & Canary , D. J. ( 2002 ). Actor goal achievement and sensitivity to partner as critical factors in understanding interpersonal communication competence and conflict strategies . Communication Monographs , 69 , 217 – 235 .
  • Levine , T. R. & Boster , F. J. (2001). The effects of power and message variables on compliance. Communication Monographs , 68, 28–48.
  • Lim , T. & Bowers , J. W. ( 1991 ). Facework: Solidarity, approbation and tact . Human Communication Research , 17 , 415 – 450 .
  • Roloff , M. E. & Janiszewski , C. A. ( 1989 ). Overcoming obstacles to interpersonal compliance: A principle of message construction . Human Communication Research , 16 , 33 – 61 .
  • Rule , B. G. , Bisanz , G. L. , & Kohn , M. ( 1985 ). Anatomy of a persuasion schema: Targets, goals and strategies . Journal of Personality and Social Psychology , 48 , 1127 – 1140 .
  • Wilson , S. R. , Aleman , C. G. , & Leatham , G. B. ( 1998 ). Identity implications of influence goals: A revised analysis of face-threatening acts and application to seeking compliance with same-sex friends . Human Communication Research , 25 , 64 – 96 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.