1,195
Views
28
CrossRef citations to date
0
Altmetric
ARTICLES

Visualizing and Tracing: Research Methodologies for the Study of Networked, Sociotechnical Activity, Otherwise Known as Knowledge Work

REFERENCES

  • Barney, D. (2004). The network society. Cambridge, England: Polity.
  • Burton, P., Wu, Y., Prybutok, V. R. & Harden, G. (2012). Differential effects of the volume and diversity of communication network ties on knowledge workers' performance. IEEE Transactions on Professional Communication, 55, 239–253.
  • Callon, M. (1986). Some elements of a sociology of translation: Domestication of the scallops and the fishermen of St. Brieuc Bay. In J. Law (Ed.), Power, action and belief: A new sociology of knowledge? (pp. 196–233). London, England: Routledge and Kegan and Paul.
  • Callon, M. (2002). Writing and (re)writing devices as tools for managing complexity. In A. M. J. Law (Ed.), Complexities: Social studies of knowledge practices (pp. 191–218). Duke, NC: Duke University Press.
  • Callon, M. & Law, J. (1997). After the individual in society: Lessons on collectivity from science, technology and society. Canadian Journal of Sociology, 22, 165–182.
  • Castells, M. (2004). Informationalism, networks, and the network society: A theoretical blueprint. In The network society: A cross-cultural perspective (pp. 3–45). Northampton, MA: Edward Elgar.
  • Cintron, R. (2010). Democracy and its limitations. In J. Ackerman & D. Coogan (Eds.), The public work of rhetoric: Citizen-scholars and civic engagement (pp. 98–116). Columbia: University of South Carolina Press.
  • Creswell, J. W. (2006). Qualitative inquiry and research design: Choosing among five approaches (Vol. 2.). Thousand Oaks, CA: SAGE.
  • Engeström, Y. (2007). From communities of practice to mycorrhizae. In J. Hughes N. Jewson & L. Unwin (Eds.), Communities of practice: Critical perspectives (pp. 41–54). London, England: Routledge.
  • Engeström, Y., Engeström, R. & Vähääho, T. (1999). When the center does not hold: The importance of knotworking. In S. Chaiklin M. Hedegaard & U. J. Jensen (Eds.), Activity theory and social practice (pp. 345–374). Aarhus, Denmark: Aarhus University Press.
  • Ferro, T. & Zachry, M. (2014). Technical communication unbound: Knowledge work, social media, and emergent communicative practices. Technical Communication Quarterly, 23, 6–21.
  • Fraiberg, S. (2013). Reassembling technical communication: A framework for studying multilingual and multimodal practices in global contexts. Technical Communication Quarterly, 22, 10–27.
  • Gamalielsson, J. & Lundell, B. (2014). Sustainability of open source software communities beyond a fork: How and why has the LibreOffice project evolved? Journal of Systems and Software, 89, 128–145.
  • Graham, S. S. & Herndl, C. (2013). Multiple ontologies in pain management: Toward a postplural rhetoric of science. Technical Communication Quarterly, 22, 103–125.
  • Granovetter, M. (1973). The strength of weak ties. American Journal of Sociology, 78, 1360–1380.
  • Hart-Davidson, W., Bernhardt, G., McLeod, M., Rife, M. & Grabill, J. T. (2008). Coming to content management: Inventing infrastructure for organizational knowledge work. Technical Communication Quarterly, 17, 10–34.
  • Haythornthwaite, C. (2002). Strong, weak, and latent ties and the impact of new media. The Information Society, 18, 385–401.
  • Haythornthwaite, C. (2005). Social networks and Internet connectivity effects. Information, Community & Society, 8, 125–147.
  • Johnson-Eilola, J. (1996). Relocating the value of work: technical communication in a post-industrial age. Technical Communication Quarterly, 5, 245–270.
  • Johnson-Eilola, J. (2005). Datacloud: Toward a new theory of online work. Cresskill, NJ: Hampton Press.
  • Lam, C. (2013). The efficacy of text messaging to improve social connectedness and team attitude in student technical communication projects: An experimental study. Journal of Business and Technical Communication, 27, 180–208.
  • Latour, B. (1993). We have never been modern. Cambridge, MA: Harvard University Press.
  • Latour, B. (1996a). On interobjectivity. Mind, Culture, and Activity, 3, 228–239.
  • Latour, B. (1996b). Aramis, or the love of technology. Cambridge, MA: Harvard University Press.
  • Latour, B. (1988). The pasteurization of France. Cambridge, MA: Harvard University Press.
  • Latour, B. (1999). Pandora's hope: Essays on the reality of science studies. Cambridge, MA: Harvard University Press.
  • Latour, B. (2005a). From Realpolitik to Dingpolitik: Or how to make things public. In B. Latour & P. Wiebel (Eds.), In making things public: Atmospheres of democracy (pp. 14–41). Cambridge, MA: MIT Press.
  • Latour, B. (2005b). Reassembling the social: An introduction to actor–network theory. New York, NY: Oxford University Press.
  • Latour, B. (2010). The making of law: An ethnography of the Conseil d'Etat (M. Brilman & A. Pottage, Trans.). Cambridge, England: Polity Press.
  • Law, J. (1994). Organizing modernity. Oxford, England: Blackwell.
  • Law, J. (1999). After ANT: Complexity, naming and topology. In J. Law & J. Hassard (Eds.), Actor network theory and after (pp. 1–14). Malden, MA: Blackwell/Sociological Review.
  • Law, J. (2002). Objects and spaces. Theory, Culture & Society, 19, 91–105.
  • Mara, A. & Hawk, B. (2010). Posthuman rhetorics and technical communication. Technical Communication Quarterly, 19, 1–10.
  • McNely, B. J. (2010). Exploring a sustainable and public information ecology. In Proceedings of the 28th ACM International Conference on Design of Communication (pp. 103–108). Muncie, IN: ACM. Retrieved from http://dl.acm.org/citation.cfm?id=1878468
  • Mol, A. (2002). The body multiple: Ontology in medical practice. Durham, NC: Duke University Press.
  • Nardi, B. A., Whittaker, S. & Schwarz, H. (2002). NetWORKers and their activity in intensional networks. Computer Supported Cooperative Work, 11, 205–242.
  • Peng, Y. & Sutanto, J. (2012). Facilitating knowledge sharing through a boundary spanner. IEEE Transactions on Professional Communication, 55, 142–155.
  • Pigg, S. (2014). Coordinating constant invention: Social media's role in distributed work.” Technical Communication Quarterly, 23, 69–87.
  • Potts, L. (2008). Diagramming with actor network theory: A method for modeling holistic experience. Paper presented at IPCC 2008: the IEEE Professional Communication Conference, Montreal, Quebec.
  • Potts, L. (2009). Using actor network theory to trace and improve multimodal communication design. Technical Communication Quarterly, 18, 281–301.
  • Potts, L. (2010). Consuming digital rights: Mapping the artifacts of entertainment. Technical Communication, 57, 300–318.
  • Potts, L. & Jones, D. (2011). Contextualizing experiences: Tracing the relationships between people and technologies in the social web. Journal of Business and Technical Communication, 25, 338–358.
  • Rai, C. (2010). Power, publics, and the rhetorical uses of democracy. In J. Ackerman & D. Coogan (Eds.), The public work of rhetoric: citizen-scholars and civic engagement (pp. 39–55). Columbia: University of South Carolina Press.
  • Rainey, K. T., Turner, R. K. & Dayton, D. (2005). Do curricula in technical communication jibe with managerial expectations? A report about core competencies. In IPCC 2005 Proceedings (pp. 359–368). Retrieved from http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=1494198
  • Read, S. (2011). The mundane, power, and symmetry: A reading of the field with Dorothy Winsor and the tradition of ethnographic research. Technical Communication Quarterly, 20, 353–383.
  • Rice, J. (2009). Woodward paths: Motorizing space. Technical Communication Quarterly, 18, 224–241.
  • Rice, J. (2012). Digital Detroit: Rhetoric and space in the age of the network. Carbondale, IL: SIU Press.
  • Russell, D. R. (1997). Rethinking genre in school and society: AAn activity theory analysis. Written Communication, 14, 504–554.
  • Saldaña, J. (2009). The coding manual for qualitative researchers. Thousand Oaks, CA: SAGE.
  • Scott, B. J. (2003). Risky Rhetoric: AIDS and the cultural practices of HIV testing. Carbondale: Southern Illinois University Press.
  • Slattery, S. (2007). Undistributing work through writing: How technical writers manage texts in complex information environments. Technical Communication Quarterly, 16, 311–325.
  • Spafford, M. M., Schryer, C. F., Lingard, L. & Mian, M. (2010). Accessibility and order: Crossing borders in child abuse forensic reports. Technical Communication Quarterly, 19, 118–143.
  • Spinuzzi, C. (2002). Toward integrating our research scope: A sociocultural field methodology. Journal of Business and Technical Communication, 16, 3–32.
  • Spinuzzi, C. (2003). Tracing genres through organizations: A sociocultural approach to information design. Cambridge, MA: MIT Press.
  • Spinuzzi, C. (2007). Guest editor's introduction: Technical communication in the age of distributed work. Technical Communication Quarterly, 16, 265–277.
  • Spinuzzi, C. (2008). Network: Theorizing knowledge work in telecommunications. Cambridge, England: Cambridge University Press.
  • Spinuzzi, C. (2010). Secret sauce and snake oil: Writing monthly reports in a highly contingent environment. Written Communication, 27, 363–409.
  • Star, S. L. & Ruhleder, K. (1996). Steps toward an ecology of infrastructure: Design and access for large information spaces. Information Systems Research, 7, 111–134.
  • Swarts, J. (2008). Information technologies as discursive agents: Methodological implications for the empirical study of knowledge work. Journal of Technical Writing and Communication, 38, 301–329.
  • Swarts, J. (2010). Recycled writing: assembling actor networks from resusable content. Journal of Business and Technical Communication, 24, 127–163.
  • Swarts, J. (2011). Technological literacy as network building. Technical Communication Quarterly, 20, 274–302.
  • Talbot, B. (2007). Alice in Sunderland. Milwaukie, OR: Dark Horse Books.
  • Van Ittersum, D. (2009). Distributing memory: Rhetorical work in digital environments. Technical Communication Quarterly, 18, 259–280.
  • Watts, D. J. (2004). The “new” science of networks. Annual Review of Sociology, 30, 243–270.
  • Weare, C., Loges, W. E. & Oztas, N. (2007). Email effects on the structure of local associations: A social network analysis. Social Science Quarterly, 88, 222–243.
  • Winsor, D. (2001). Learning to do knowledge work in systems of distributed cognition. Journal of Business and Technical Communication, 15, 5–28.
  • Xu, Y., Zhang, C. & Zhang, C. (2010). Information seeking in an information systems project team. IEEE Transactions on Professional Communication, 53, 370–381.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.