Towards an emancipatory pedagogy in service courses and user departments

Works cited

• Anderson , Paul . 1998 . Technical Writing: A Reader‐Centered Approach. , 4th ed. , New York : Harcourt Brace .
   Google Scholar
• Baldwin , Edith E. 1998 . “Implications of a Conceptual Framework for Research, Teaching, and Community Outreach.” . In Toward a Theory of Family Well‐Being II. , Edited by: Henry , Margaret I. , Mitstifer , Dorothy I. and Smith , Frances M. 37 – 44 . East Lansing, MI : Kappa Omicron Nu .
   Google Scholar
• Berger, Roger. Personal interview. 8 Dec. 1998.
   Google Scholar
• Bloom , Benjamin S. 1956 . Taxonomy of Educational Objectives: The Classification of Educational Goals. Handbook I: Cognitive Domain. , New York : Longmans, Green, and Co. .
   Google Scholar
• Blyler , Nancy Roundy . 1994 . “Habermas, Empowerment, and Professional Discourse.” . Technical Communication Quarterly , 3 : 125 – 45 .
   Google Scholar
• _____ . 1995 . “Research as Ideology in Professional Communication.” . Technical Communication Quarterly , 4 : 285 – 313 .
   Google Scholar
• Booker, Susan. Personal interview. 10 Mar. 1999.
   Google Scholar
• Brookfield , Stephen D. 1987 . Developing Critical Thinkers: Challenging Adults to Explore Alternative Ways of Thinking and Acting. , San Francisco : Jossey‐Bass .
   Google Scholar
• _____ . 1994 . “Tales from the Dark Side: A Phenomenography of Adult Critical Reflection.” . International Journal of Lifelong Education , 13.3 : 203 – 16 .
   Google Scholar
• Brown , Marjorie M. 1984 . “Needed: A Critical Science Perspective in Home Economics.” . Meeting of the American Home Economics Association . 1984 , Anaheim, CA.
   Google Scholar
• Burnett , Rebecca E. 1997 . Technical Communication. , 4th ed. , New York : Wadsworth .
   Google Scholar
• Clark, David. Personal interview. 10 Mar. 1999.
   Google Scholar
• Cross , Geoffrey A. 1990 . “A Bakhtinian Exploration of Factors Affecting the Collaborative Writing of an Executive Letter of an Annual Report.” . Research in the Teaching of English , 24 : 173 – 203 .
   Web of Science ®Google Scholar
• Cummins , Jim and Sayers , Dennis . 1997 . Brave New Schools: Challenging Cultural Illiteracy through Global Learning Networks. , New York : St. Martin's P .
   Google Scholar
• Ewert , Gerry D. 1991 . “Habermas and Education: A Comprehensive Overview of the Influence of Habermas in Educational Literature.” . Review of Educational Research , 61 : 345 – 78 .
   Web of Science ®Google Scholar
• Forman , Janis . 1998 . “More than Survival: The Discipline of Business Communication and the Uses of Translation.” . Journal of Business Communication , 35.1 : 50 – 68 .
   Google Scholar
• Forman , Janis and Katsky , Patricia . 1986 . “The Group Report: A Problem in Small Group or Writing Processes?” . Journal of Business Communication , 23.4 : 23 – 35 .
   Google Scholar
• Freire , Paulo . 1970 . Pedagogy of the Oppressed. , New York : Seabury .
   Google Scholar
• Habermas , Jürgen . 1971 . Knowledge and Human Interests , Edited by: Shapiro , Jeremy J. Boston : Beacon .
   Google Scholar
• _____ . 1984 . The Theory of Communicative Action, Vol. I: Reason and the Rationalization of Society. , Edited by: McCarthy , Thomas . Vol. I , Boston : Beacon .
   Google Scholar
• Jolls , Kenneth R. 1996 . “Visualization in Classical Thermodynamics.” . ABET Annual Meeting Proceedings , : 28 – 44 .
   Google Scholar
• Johnson‐Eilola , Johndan . 1996 . “Relocating the Value of Work: Technical Communication in a Post‐Industrial Age.” . Technical Communication Quarterly , 5 : 245 – 70 .
   Google Scholar
• Keller , Brian A. 1998 . “Shedding Light on the Subject.” . Mathematics Teacher , 91.9 : 756 – 71 .
   Google Scholar
• Kloss , Robert J. 1994 . “A Nudge Is Best: Helping Students through the Perry Scheme of Intellectual Development.” . College Teaching , 42.4 : 151 – 58 .
   Google Scholar
• Locker , Kitty O. 1997 . Business and Administrative Communication. , 4th ed. , Chicago : Irwin .
   Google Scholar
• Miller , Carolyn R. 1989 . “What's Practical about Technical Writing?” . In Technical Writing: Theory and Practice. , Edited by: Fearing , Bertie E. and Sparrow , W. Keats . 14 – 24 . New York : MLA .
   Google Scholar
• Miller , Thomas P. 1991 . “Teaching Professional Writing as Social Praxis.” . Journal of Advanced Composition , 11.1 : 57 – 72 .
   Google Scholar
• Nelson , Craig E. 1994 . “Critical Thinking and Collaborative Learning.” . New Directions for Teaching and Learning , 59 Fall : 45 – 58 .
   Google Scholar
• Perry , William Graves . 1970 . Forms of Intellectual and Ethical Development in the College Years: A Scheme. , New York : Holt, Rinehart, and Winston .
   Google Scholar
• Powell , Douglas and Leiss , William . 1997 . Mad Cows and Mother's Milk: The Perils of Poor Risk Communication. , Montreal : McGill‐Queen's UP .
   Google Scholar
• Reich , Robert B. 1991 . The Work of Nations: Preparing Ourselves for 21st‐Century Capitalism. , New York : Alfred A. Knopf .
   Google Scholar
• Rose , Mike . 1995 . Possible Lives: The Promise of Public Education in America. , New York : Penguin .
   Google Scholar
• Shor , Ira . 1992 . Empowering Education: Critical Teaching for Social Change. , Chicago : University of Chicago P .
   Google Scholar
• Smith , Frances M. 1998 . “Family Well‐Being through the Lenses of Habermas: Three Human Interests.” . In Toward a Theory of Family Well‐Being II , Edited by: Henry , Margaret I. , Mitstifer , Dorothy I. and Smith , Frances M. 19 – 28 . East Lansing, MI : Kappa Omicron Nu .
   Google Scholar
• Spinuzzi , Clay . 1996 . “Pseudotransactionality, Activity Theory, and Professional Writing Instruction.” . Technical Communication Quarterly , 5 : 295 – 308 .
   Google Scholar
• Thompson , Isabelle . 1992 . “An Educational Philosophy of Technical Writing.” . Technical Communication Quarterly , 1 : 33 – 46 .
   Google Scholar
• Weiss , Timothy . 1997 . “Reading Culture: Professional Communication as Translation.” . Journal of Business and Technical Communication , 2 : 321 – 38 .
   Web of Science ®Google Scholar