16
Views
0
CrossRef citations to date
0
Altmetric
Book Reviews

Reviews

, &
Pages 353-360 | Published online: 11 Mar 2009

Works cited

  • Carroll , John M. 1990 . The Numberg Funnel: Designing Minimalist Instruction for Practical Computer Skill. , Cambridge, MA : MIT P .
  • Carroll , John M. 1987–88 . “The Minimal Manual.” . Human‐Computer Interaction , 3.2 : 123 – 53 .
  • Charney , Davida H. , Reder , Lynne E. and Kusbit , Gail W. “Improving Documentation with Hands‐on Problem‐Solving.” . Proceedings of the First Conference on Quality in Documentation . Waterloo, ON, Canada. pp. 134 – 53 . U of Waterloo Centre for Professional Writing .
  • Hayes , John R. , eds. 1992 . Reading Empirical Research Studies: The Rhetoric of Research. , Hillsdale, NJ : Lawrence Erlbaum .
  • Van der Meij , Hans and Carroll , John M. 1995 . “Principles and Heuristics for Designing Minimalist Instruction.” . Technical Communication , 42 : 243 – 46 .

Works cited

  • Duffy , Thomas M. , Palmer , James E. and Mehlenbacher , Brad . 1992 . Online Help: Design and Evaluation. , Norwood, NJ : Ablex .
  • Forrest , Edward and Mherski , Richard , eds. 1995 . Interactive Marketing: The Future Present. , Chicago : NTC Publishing .
  • Hackos , JoAnn T. 1994 . Managing Your Documentation Projects. , New York : Wiley .
  • Hackos , JoAnn T. and C. Redish , Janice . 1998 . User and Task Analysis for Interface Design. , New York : Wiley .
  • Horton , William . 1995 . Designing and Writing Online Documentation , 2nd ed. , New York : Wiley .
  • Johnson‐Eilola , Johndan . 1997 . Nostalgic Angels: Rearticulating Hypertext Writing. , Norwood, NJ : Ablex .
  • King , Janice M. , Knight , Paul and H. Mason , James . 1997 . Web Marketing Cook‐book. , New York : Wiley .
  • Sanos , Darrell . 1996 . Designing Large‐Scale Web Sites: A Visual Design Methodology. , New York : Wiley .
  • Zetie , Carl . 1995 . Practical User Interface Design: Making GUIs Work. , London : McGraw‐Hill .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.