Applying a Market-Based Approach to the Development of a Sharing-Enabled KM Model for Knowledge-Intensive Small Firms

References

• Agresti , W. W. 2000 . Knowledge management . Advances in Computers , 23 : 171 – 283 .
   Google Scholar
• Bellaver , R. F. . A small company KM evaluation . Proceedings of the Third European Conference on Organizational Knowledge, Learning, and Capability . Athens, Greece. April 5–6 ,
   Google Scholar
• Boisot , M. H. 1995 . Information Space: A Framework for Learning in Organizations, Institutions and Culture , London, UK : Routledge .
   Google Scholar
• Bollinger , A. S. and Smith , R.D. 2001 . Managing organizational knowledge as a strategic asset . Journal of Knowledge Management , 5 ( 1 ) : 8 – 18 .
   Google Scholar
• Brazelton , J. and Gorry , A. 2003 . Creating a knowledge-sharing community: If you build it, will they come? . Communications of the ACM , 46 ( 2 ) : 23 – 25 .
   Web of Science ®Google Scholar
• Carlile , P. R. 2004 . Transferring, translating, and transforming: An integrative framework for managing knowledge across boundaries . Organization Science , 15 ( 5 ) : 555 – 568 .
   Web of Science ®Google Scholar
• Chiem , P. X. 2001 . Trust matters . Knowledge Management , May : 50 – 55 .
   Google Scholar
• Choo , C. W. 1998 . The Knowing Organization , New York, NY : Oxford University Press .
   Google Scholar
• Davenport , T. H. and Prusak , L. 1998 . Working Knowledge , Cambridge, MA : Harvard Business School Press .
   Google Scholar
• Delio , M. 2001 . Taxonomies for enterprise knowledge . Knowledge Management , January : 68 – 69 .
   Google Scholar
• Drucker , P. F. 1999 . Knowledge-worker productivity: The biggest challenge . California Management Review , 41 ( 2 ) : 79 – 85 .
   Web of Science ®Google Scholar
• Duhan , S. , Levy , M. and Powell , P. 2001 . Information systems strategies in knowledge-based SMEs: The role of core competencies . European Journal of Information Systems , 10 ( 1 ) : 25 – 40 .
   Web of Science ®Google Scholar
• Dyer , G. and McDonough , B. 2001 . The state of KM . Knowledge Management , May : 31 – 36 .
   Google Scholar
• Edgington , T. , Choi , B. , Henson , K. , Raghu , T. S. and Vinz , A. 2004 . Adopting ontology to facilitate knowledge sharing . Communications of the ACM , 47 ( 11 ) : 85 – 90 .
   Web of Science ®Google Scholar
• Edwards , J. S. and Kidd , J. B. 2003 . Knowledge management sans frontiers . Journal of the Operational Research Society , 54 : 130 – 139 .
   Web of Science ®Google Scholar
• Farhoomand , A. F. and Drury , D. H. 2002 . Managerial information overload . Communications of the ACM , 45 ( 10 ) : 127 – 131 .
   Web of Science ®Google Scholar
• Ferrin , D. L. and Dirks , K. T. 2003 . The use of rewards to increase and decrease trust: Mediating processes and differential effects . Organization Science , 14 ( 1 ) : 18 – 31 .
   Web of Science ®Google Scholar
• Ford , D. P. and Chan , Y. E. 2003 . Knowledge sharing in a multi-cultural setting: A case study . Knowledge Management Research & Practice , 1 ( 1 ) : 11 – 27 .
   Google Scholar
• Garvin , D. A. 1993 . Building a learning organization . Harvard Business Review , July-August : 81 – 91 .
   Google Scholar
• Hansen , M. T. , Nohria , N. and Tierney , T. 1999 . What's your strategy for managing knowledge? . Harvard Business Review , 77 ( 2 ) : 106 – 116 .
   PubMed Web of Science ®Google Scholar
• Holsapple , C. W. and Joshi , K. D. 2000 . An investigation of factors that influence the management of knowledge in organizations . Strategic Information Systems , 9 : 235 – 261 .
   Web of Science ®Google Scholar
• Holsapple , C. W. and Whinston , A. B. 2001 . Decision Support Systems: A Knowledge-Based Approach , Cincinnati, OH : Thomson Learning Publishing .
   Google Scholar
• King , W. R. , Marks , P. V. Jr. and McCoy , S. 2002 . The most important issues in knowledge management . Communications of the ACM , 45 ( 9 ) : 93 – 97 .
   Web of Science ®Google Scholar
• King , W.R. 2006 . Maybe a “knowledge culture” isn't always so important after all! . Information Systems Management , 23 ( 1 ) : 88 – 89 .
   Web of Science ®Google Scholar
• KPMG. (2003) Insights from KPMG's European Knowledge Management Survey 2002/2003.
   Google Scholar
• Lamont , J. 2006 . Finding experts—explicit and implicit . KMWorld , June : 10 – 11 . 24
   Google Scholar
• Laudon , K. C. and Laudon , J. P. 2006 . Management Information Systems: Managing the Digital Firm , NJ : Prentice Hall, Upper Saddle River .
   Google Scholar
• Lee , J. N. 2001 . The impact of knowledge sharing, organizational capacity and partnership quality on IS outsourcing success . Information & Management , 38 ( 5 ) : 323 – 335 .
   Web of Science ®Google Scholar
• Liebowitz , J. 2001 . How to make knowledge management rigorous . KMWorld , April : 18 – 19 .
   Google Scholar
• Lönnqvist , A. and Pirttimäki , V. 2006 . The measurement of business intelligence . Information Systems Management , 23 ( 1 ) : 32 – 40 .
   Web of Science ®Google Scholar
• Malhotra , Y. 2003 . “ Why knowledge management systems fail: Enablers and constraints of knowledge management in human enterprises ” . In Handbook on Knowledge Management 1: Knowledge Matters , Edited by: Holsapple , C.W. 577 – 599 . Heidelberg : Springer-Verlag, Berlin .
   Google Scholar
• March , J. G. 1994 . A Primer on Decision Making , New York, NY : The Free Press .
   Google Scholar
• Maturana , H. R. and Varela , F. J. 1987 . The Tree of Knowledge , Boston, MA : Shambhala Publications, Inc .
   Google Scholar
• McAdam , R. and Reid , R. 2001 . SME and large organization perceptions of knowledge management: comparisons and contrasts . Journal of Knowledge Management , 5 ( 3 ) : 231 – 241 .
   Google Scholar
• Miller , D. and Shamsie , J. 1996 . The resource based view of the firm in two environments: The Hollywood film studios from 1936 to 1965 . Academy of Management Journal , 39 ( 3 ) : 519 – 543 .
   Web of Science ®Google Scholar
• Nah , F. H. , Siau , K. and Tian , Y. 2005 . Knowledge management mechanisms of financial service sites . Communications of the ACM , 48 ( 6 ) : 117 – 123 .
   Web of Science ®Google Scholar
• Nonaka , I. and Takeuchi , H. 1995 . The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Information , New York, NY : Oxford University Press .
   Google Scholar
• O'Dell , C. and Jackson , G.C. 1998 . If we only knew what we know: Identification and transfer of internal best practices . California Management Review , 40 ( 3 ) : 154 – 174 .
   Web of Science ®Google Scholar
• Prashantham , S. and Berry , M. M. J. 2004 . The small knowledge-intensive firm: A conceptual discussion of its characteristics and internationalisation . International Journal of Entrepreneurship and Innovation Management , 4 ( 2 )
   Google Scholar
• Polanyi , M. 1966 . The Tacit Dimension , London, , UK : Routledge .
   Google Scholar
• Quigley , N. R. , Tesluk , P. E. , Locke , E. A. and Bartol , K. M. 2007 . A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance . Organization Science , 18 ( 1 ) : 71 – 88 .
   Web of Science ®Google Scholar
• Reimus , B. 1997 . “ Knowledge sharing within management consulting firms ” . In Executive Summary , NH : Kennedy Information, Fitzwilliam .
   Google Scholar
• Seely Brown , J. and Duguid , P. 1998 . Organizing knowledge . California Management Review , 40 ( 3 ) : 90 – 111 .
   Web of Science ®Google Scholar
• Senge , P. 1990 . “ The Fifth Discipline: The Art of Practice of Learning Organization ” . New York, NY : Currency Doubleday .
   Google Scholar
• Sheehan , N. T. 2002 . “ Reputation as a Driver in Knowledge-Intensive Service Firms: An Exploratory Study of the Relationship between Reputation and Value Creation in Petroleum Exploration Units. BI ” . Handelsh⊘yskolen, , Norway : Norwegian School of Management .
   Google Scholar
• Smits , M. and de Moor , A. . Effective knowledge management in knowledge-intensive organizations . Proceedings of the Fifth European Conference on Organizational Knowledge, Learning, and Capabilities . 2004 , Innsbruck, Austria. April 2–3 ,
   Google Scholar
• Somer , S. M. and Bae , S. 1996 . Organizational commitment across cultures: The impact of antecedents on Korean employees . Human Relations , 49 ( 7 ) : 977 – 993 .
   Google Scholar
• Sparrow , J. 2001 . Knowledge management in small firms . Knowledge and Process Management , 8 ( 1 ) : 3 – 16 .
   Google Scholar
• Starbuck , W. H. 1992 . Learning by knowledge-intensive firms . Journal of Management Studies , 29 ( 6 ) : 713 – 740 .
   Web of Science ®Google Scholar
• Sveiby , K. E. 1996 . Transfer of knowledge and the information processing profession . European Management Journal , 14 ( 4 ) : 379 – 388 .
   Google Scholar
• Swart , J. and Pye , A. . Conceptualising organizational knowledge as collective tacit knowledge: A model of redescription . Proceedings of the Third European Conference on Organizational Knowledge, Learning and Capabilities . 2002 . April 5–6 , Athens, , Greece
   Google Scholar
• Swart , J. and Kinnie , N. 2003 . Sharing knowledge in knowledge-intensive firms . Human Resource Management Journal , 13 ( 2 ) : 60 – 75 .
   Google Scholar
• Tiwana , A. 2000 . The Knowledge Management Toolkit , Upper Saddle River, NJ : Prentice Hall .
   Google Scholar
• von Krogh , G. 1998 . Care in knowledge creation . California Management Review , 40 ( 3 ) : 133 – 153 .
   Web of Science ®Google Scholar
• Webber, A. M. (1993) What's so new about the new economy. Harvard Business Review, January-February, 6.
   Google Scholar
• Wiig , K. M. 1999 . “ Introducing knowledge management into the enterprise ” . In Knowledge Management Handbook , Edited by: Liebowitz , J. Boca Raton, FL : CRC Press .
   Google Scholar
• Winter , S. G. 1994 . “ Organizing for continuous improvement: Evolutionary theory meets the quality revolution ” . In The Evolutionary Dynamics of Organizations , Edited by: Baum , J. and Singh , J. New York, NY : Oxford University Press .
   Google Scholar
• Wong , K. Y. and Aspinwall , E. 2006 . Development of a knowledge management initiative and system: A case study . Expert Systems with Applications , 30 : 633 – 641 .
   Web of Science ®Google Scholar
• Wu , J. H. and Wang , Y.M. 2006 . Measuring KMS success: A respecification of the DeLone and McLean's model . Information & Management , 43 ( 6 ) : 728 – 739 .
   Web of Science ®Google Scholar
• Zeffane , R. 1994 . Patterns of organizational commitment and perceived management style: A comparison of public and private sector employees . Human Relations , 47 ( 8 ) : 977 – 1010 .
   Web of Science ®Google Scholar
• Zeleny , M. 1996 . Knowledge as coordination of action . Human Systems Management , 15 ( 4 ) : 211 – 213 .
   Google Scholar