Recommended Reading
- Davenport , T.H. , and Short , J.E. “The New Industrial Engineering Information Technology and Business Process Redesign.” Sloan Management Review ( Summer 1990 ).
- Senn , J.A. “Reshaping Business Processes Through Reengineering.” SIM Network ( March/April 1991 ).
- Stewart , T.A. “The Search for the Organization of Tomorrow.” Fortune ( May 18 , 1992 ).