Notes
- R. K. Aeh , “ Focus on the Process! ” Journal of Systems Management 41 ( November 1990 ), p. 20 .
Recommended Reading
- Kraemer , K.L. , et al. “ The Usefulness of Computer-Based Information to Public Managers. ” MIS Quarterly 17 , no. 2 ( June 1993 ), pp. 129 – 148
- Prince , E.T. “ Human Factors in Quality Assurance. ” Information Systems Management 10 (Summer 1993 ), pp. 78 - 80 .
- Ragozzina , P.P. “ IS Quality—What Is It? ” journal of Systems Management 41 ( November 1990 ), pp. 15 – 16 .