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Original Articles

CREATING A BALANCED IS MEASUREMENT PROGRAM

Pages 32-40 | Published online: 08 Feb 2007

Notes

  • R.S. Kaplan and D.P. Norton “ Using the Balanced Scorccard as a Strategic Management System ”, Harvard Business Review ( January–February 1996 ).
  • L.H. Putnam and W. Myers , Measures for Excellence ( Englewood Cliffs NJ : Yourdon Press , 1992 ), p. 11 .
  • V.R. Basili and D.M. Weiss “ A Methodology for Collecting Valid Software Engineering Data ”, IEEE transactions on Software Engineering , 10 no. 3 ( 1984 ), pp. 728 – 738 .
  • M.K. Daskalantonakis “ A Practical View of Software Measurement and Implementation Experiences within Motorola ”, IEEE Transactions on Software Engineering , 18 no. 11 ; 1992 (, pp. 998 – 1010 .
  • R.S. Kaplan and D.P. Norton “ The Balanced Scorccard Measures that Drive Performance ”, Harvard Business Review ( January–February 1992 ), pp. 71 – 79 .

Recommended Reading

  • Grady , R.B , Practical Software Metrics for Project Management and Process Improvement . Englewood Cliffs NJ Prentice-Hall , 1992
  • Paulish , D.J. , Carleton , A.D “ Case Studies of Software-Process-Improvement Measurement ” IEEE Computer ( September 1994 ), pp. 50 – 57 .
  • Putnam , L.H. , and Myers , W , Measures for Excellence . Englewood Cliffs NJ Yourdon Press , 1992 .
  • Roche , J. , Jackson , M. “ Software Measurement Methods Recipes for Success? ” Information and Software Technology . 36 no. 3 ( 1994 (, pp. 173 – 189 .

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