References: Reengineering Through Simulation Modeling

Views

CrossRef citations to date

Altmetric

Notes

A. J. Brigandi , et al. “AT&T's Call Processing Simulator (CAPS) Operational Design for Inbound Call Canters,” Interfaces 24 , no. 1 ( 1994 ), pp. 6 – 28 .
Web of Science ®Google Scholar
C. Harrell and K. Tumay , Simulation Made Easy A Manager's Guide ( Norcross GA : Institute of Industrial Engineers , 1995 ).
Google Scholar

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Reengineering Through Simulation Modeling

Optimizing a Telephone Ordering System at GPO

Notes

Information for

Open access

Opportunities

Help and information

Your download is now in progress and you may close this window

Login or register to access this feature

Reengineering Through Simulation Modeling

Optimizing a Telephone Ordering System at GPO

Notes

Reprints and Corporate Permissions

Academic Permissions

Related research

To cite this article:

Download citation

Information for

Open access

Opportunities

Help and information

Keep up to date