Publication Cover
Anxiety, Stress, & Coping
An International Journal
Volume 32, 2019 - Issue 3
2,043
Views
13
CrossRef citations to date
0
Altmetric
ARTICLES

Workplace intrusions and employee strain: the interactive effects of extraversion and emotional stability

ORCID Icon & ORCID Icon
Pages 312-328 | Received 10 Jun 2018, Accepted 14 Feb 2019, Published online: 24 Mar 2019

References

  • Baer, S. M., Jenkins, J. S., & Barber, L. K. (2016). Home is private … do not enter! Introversion and sensitivity to work-home conflict. Stress and Health, 32, 441–445. doi: 10.1002/smi.2628
  • Bakker, A. B., & Demerouti, E. (2006). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. doi: 10.1108/02683940710733115
  • Baldry, C., & Barnes, A. (2012). The open-plan academy: Space, control, and the undermining of professional identity. Work, Employment and Society, 26(2), 228–245. doi: 10.1177/0950017011432917
  • Beal, D. J. (2015). ESM 2.0: State of the art and future potential of experience sampling methods in organizational research. Annual Review of Organizational Psychology and Organizational Behavior, 2, 383–407. doi: 10.1146/annurev-orgpsych-032414-111335
  • Bowling, N. A., Beehr, T. A., & Swader, W. M. (2005). Giving and receiving social support at work: The roles of personality and reciprocity. Journal of Vocational Behavior, 67(3), 476–489. doi: 10.1016/j.jvb.2004.08.004
  • Bowling, N. A., & Jex, S. M. (2013). The role of personality in occupational stress: A review and future research agenda. In N. D. Christiansen & R. P. Tett (Eds.), Handbook of personality at work (pp. 692–717). New York, NY: Taylor & Francis.
  • Buhrmester, M., Kwang, T., & Gosling, S. D. (2011). Amazon’s Mechanical Turk a new source of inexpensive, yet high-quality, data? Perspectives on Psychological Science, 6(1), 3–5. doi: 10.1177/1745691610393980
  • Burger, J. M. (1995). Individual differences in preference for solitude. Journal of Research in Personality, 29, 85–108. doi: 10.1006/jrpe.1995.1005
  • Carton, A. M., & Aiello, J. R. (2009). Control and anticipation of social interruptions: Reduced stress and improved task performance. Journal of Applied Social Psychology, 39(1), 169–185. doi: 10.1111/j.1559-1816.2008.00434.x
  • Cohen, S., & Williamson, G. (1988). Perceived stress in a probability sample of the United States. In S. Spacapam & S. Oskamp (Eds.), The social psychology of health: Claremont symposium on applied social psychology (pp. 31–67). Newbury Park, CA: Sage.
  • Costa, P. T., & McCrae, R. R. (1980). Influence of extraversion and neuroticism on subjective well-being: Happy and unhappy people. Journal of Personality and Social Psychology, 38, 668–678. doi: 10.1037/0022-3514.38.4.668
  • Demerouti, E., & Bakker, A. B. (2003). The Oldenburg Burnout Inventory: A good alternative to measure burnout (and engagement). In J. Halbesleben (Ed.), Handbook of stress and burnout in health care (pp. 65–78). New York, NY: Nova Science.
  • Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands – resources model of burnout. Journal of Applied Psychology, 86, 499–512. doi: 10.1037/0021-9010.86.3.499
  • Donnellan, M. B., Oswald, F. L., Baird, B. M., & Lucas, R. E. (2006). The mini-IPIP scales: Tiny-yet-effective measures of the Big Five factors of personality. Psychological Assessment, 18, 192–203. doi: 10.1037/1040-3590.18.2.192
  • Fletcher, K. A., Potter, S. M., & Telford, B. N. (2018). Stress outcomes of four types of perceived interruptions. Human Factors: The Journal of the Human Factors and Ergonomics Society, 60(2), 222–235. doi: 10.1177/0018720817738845
  • Fonner, K. L., & Roloff, M. E. (2010). Why teleworkers are more satisfied with their jobs than are office-based workers: When less contact is beneficial. Journal of Applied Communication Research, 38(4), 336–361. doi: 10.1080/00909882.2010.513998
  • Forret, M. L., & Dougherty, T. W. (2001). Correlates of networking behavior for managerial and professional employees. Group and Organization Management, 26, 283–311. doi: 10.1177/1059601101263004
  • Goldberg, L. R. (1999). A broad-bandwidth, public domain, personality inventory measuring the lower-level facets of several five-factor models. In I. Mervielde, I. Deary, F. De Fruyt, & F. Ostendorf (Eds.), Personality psychology in Europe (Vol. 7, pp. 7–28). Tilburg: Tilburg University Press.
  • Grant, S., & Langan-Fox, J. (2007). Personality and the occupational stressor-strain relationship: The role of the Big Five. Journal of Occupational Health Psychology, 12(1), 20–33. doi: 10.1037/1076-8998.12.1.20
  • Hofmann, W., Baumeister, R. F., Förster, G., & Vohs, K. D. (2012). Everyday temptations: An experience sampling study of desire, conflict, and self-control. Journal of Personality and Social Psychology, 102, 1318–1335. doi: 10.1037/a0026545
  • Hofmann, W., Luhmann, M., Fisher, R. R., Vohs, K. D., & Baumeister, R. F. (2014). Yes, but are they happy? Effects of trait self-control on affective well-being and life satisfaction. Journal of Personality, 82(4), 265–277. doi: 10.1111/jopy.12050
  • Jett, Q. R., & George, J. M. (2003). Work interrupted: A closer look at the role of interruptions in organizational life. The Academy of Management Review, 28, 494–507. doi: 10.5465/amr.2003.10196791
  • Kirmeyer, S. L. (1988). Coping with competing demands: Interruption and the Type A pattern. Journal of Applied Psychology, 73, 621–629. doi: 10.1037/0021-9010.73.4.621
  • Landers, R. N., & Behrend, T. S. (2015). An inconvenient truth: Arbitrary distinctions between organizational, Mechanical Turk, and other convenience samples. Industrial and Organizational Psychology, 8(2), 142–164. doi: 10.1017/iop.2015.13
  • Lazarus, R. S., & Folkman, S. (1987). Transactional theory and research on emotions and coping. European Journal of Personality, 1, 141–169. doi: 10.1002/per.2410010304
  • Lee, S. Y., & Brand, J. L. (2010). Can personal control over the physical environment ease distractions in office workplaces? Ergonomics, 53(3), 324–335. doi: 10.1080/00140130903389019
  • Lee-Baggley, D., Preece, M., & Delongis, A. (2005). Coping with interpersonal stress: Role of big five traits. Journal of Personality, 73(5), 1141–1180. doi: 10.1111/j.1467-6494.2005.00345.x
  • Lin, B. C., Kain, J. M., & Fritz, C. (2013). Don’t interrupt me! An examination of the relationship between intrusions at work and employee strain. International Journal of Stress Management, 20(2), 77–94. doi: 10.1037/a0031637
  • Maher, A., & von Hippel, C. (2005). Individual differences in employee reactions to open-plan office. Journal of Environmental Psychology, 25, 219–229. doi: 10.1016/j.jenvp.2005.05.002
  • Matthews, G. (2018). Cognitive-adaptive trait theory: A shift in perspective on personality. Journal of Personality, 86(1), 69–82. doi: 10.1111/jopy.12319
  • McCrae, R. R., & John, O. P. (1992). An introduction to the five-factor model and its applications. Journal of Personality, 60, 175–215. doi: 10.1111/j.1467-6494.1992.tb00970.x
  • Meade, A. W., & Craig, S. B. (2012). Identifying careless responses in survey data. Psychological Methods, 17, 437–455. doi: 10.1037/a0028085
  • Moyle, P. (1995). The role of negative affectivity in the stress process: Tests of alternative models. Journal of Organizational Behavior, 16, 647–668. doi: 10.1002/job.4030160705
  • Oldham, G. R., Kulik, C. T., & Stepina, L. P. (1991). Physical environments and employee reactions: Effects of stimulus-screening skills and job complexity. Academy of Management Journal, 34, 929–938.
  • Parkes, K. R. (1990). Coping, negative affectivity and the work environment: Additive and interactive predictions of mental health. Journal of Applied Psychology, 75, 399–409. doi: 10.1037/0021-9010.75.4.399
  • Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15, 150–163. doi: 10.2307/2391486
  • Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25, 293–315. doi: 10.1002/job.248
  • Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. In G. Bauer & O. Hämmig (Eds.), Bridging occupational, organizational and public health (pp. 43–68). Dordrecht: Springer. doi: 10.1007/978-94-007-5640-3_4
  • Seddigh, A., Berntson, E., Platts, L. G., & Westerlund, H. (2016). Does personality have a different impact on self-rated distraction, job satisfaction, and job performance in different office types. PloS ONE, 11(5), e0155295. doi: 10.1371/journal.pone.0155295
  • Shepherd, D., Heinonen-Guzejev, M., Hautus, M. J., & Heikkilä, K. (2015). Elucidating the relationship between noise sensitivity and personality. Noise Health, 17, 165–71. doi: 10.4103/1463-1741.155850
  • Sonnentag, S., Reinecke, L., Mata, J., & Vorderer, P. (2018). Feeling interrupted-being responsive: How online messages relate to affect at work. Journal of Organizational Behavior, 39(3), 369–383. doi: 10.1002/job.2239
  • Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3(4), 356–367. doi: 10.1037/1076-8998.3.4.356
  • Spector, P. E., Zapf, D., Chen, P. Y., & Frese, M. (2000). Why negative affectivity should not be controlled in job stress research: Don’t throw out the baby with the bath water. Journal of Organizational Behavior, 21, 79–95. doi: 10.1002/(SICI)1099-1379(200002)21:1<79::AID-JOB964>3.0.CO;2-G
  • Speier, C., Vessey, I., & Valacich, J. S. (2003). The effects of interruptions, task complexity, and information presentation on computer-supported decision-making performance. Decision Sciences, 34(4), 771–797. doi: 10.1111/j.1540-5414.2003.02292.x
  • Tams, S., Thatcher, J., Grover, V., & Pak, R. (2015). Selective attention as a protagonist in contemporary workplace stress: Implications for the interruption age. Anxiety, Stress, and Coping, 28(6), 663–686. doi: 10.1080/10615806.2015.1011141
  • Watson, D., & Clark, L. A. (1997). Extraversion and its positive emotional core. In L. A. Pervin & O. P. John (Eds.), Handbook of personality psychology (pp. 767–793). New York: Guilford.
  • Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work. Research in Organizational Behavior, 18, 1–74.
  • Wilkes, S. M., Barber, L. K., & Rogers, A. P. (2017). Development and validation of the workplace interruptions measure. Stress and Health. doi: 10.1002/smi.2765
  • Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 14, 121–141. doi: 10.1037/1072-5245.14.2.121
  • Zellars, K. L., & Perrewé, P. L. (2001). Affective personality and the content of emotional social support: Coping in organizations. Journal of Applied Psychology, 86(3), 459–467. doi: 10.1037/0021-9010.86.3.459

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.