The Social Sciences and Logistics: Some Suggestions for Future Exploration

References

• Abrams, Robert (1979), Foundations of Political Analysis, New York: Columbia University Press.
   Google Scholar
• Alderson, Wroe (1964), “A Normative Theory of Marketing Systems,” in Theory in Marketing, Reavis Cox, Wroe Alderson, and Stanley J. Shapiro, eds., Homewood, IL: Richard D. Irwin, 92–108.
   Google Scholar
• Amould, Eric J. (1995), “West African Marketing Channels,” in Contemporary Marketing and Consumer Behavior: An Anthropological Sourcebook, John F. Sherry Jr., ed, Thousand Oaks, CA: Sage Publication, 109–168.
   Google Scholar
• Amould, Eric J. (1989), “Anthropology and West Africa Development: A Critique of Recent Debate,” Human Organization, 48 (4), 135–147.
   Google Scholar
• Aronson, Elliot, and Darwyn Linder (1965), “Gain and Loss of Self-Esteem as Determinants of Interpersonal Attractivenes,” Journal of Experimental and Social Psychology, 1, 156–171.
   Web of Science ®Google Scholar
• A. T. Kearney, Inc. (1984), Measuring and Improving Productivity in Physical Distribution, Oak Brook, IL: National Council of Physical Distribution Management.
   Google Scholar
• Bacharach, Samuel B., and Edward J. Lawler (1976), “The Perception of Power,” Social Forces, 55 (September), 123–134.
   Web of Science ®Google Scholar
• Bales, Robert F. (1958), “Task Roles and Social Roles in Problem Solving Groups,” in Readings in Social Psychology, 3rd ed., Eleanor E. Maccoby, Theodore M. Newcomb, and Eugene L. Hartley, eds., New York: Holt, Rinehart and Winston, 437–447.
   Google Scholar
• Barber, Paul J., and David Legge (1976), Perception and Information, London, UK: Methuen.
   Google Scholar
• Barker, Rodney (1978), Political Ideas in Modern Britain, London, UK: Methuen.
   Google Scholar
• Barnard, Alan (1994), “Rules and Prohibitions: The Form and Content of Human Kinship,” in Companion Encyclopedia of Anthropology, Tim Ingold, ed., New York: Routledge, 783–812.
   Google Scholar
• Baron, Robert A., and Donn Bryne (1987), Social Psychology: Understanding Human Interaction, 5th ed., Boston: Allyn & Bacon.
   Google Scholar
• Bartels, Robert (1983), "Is Marketing Defaulting Its Responsibilities?" Journal of Marketing, 47 (Fall, 32–35.
   Web of Science ®Google Scholar
• Bass, Bernard M. (1981), Stogdill’s Handbook of Leadership, New York: Free Press.
   Google Scholar
• Beetham, David (1987), Bureaucracy, Minneapolis, MN: University of Minnesota Press.
   Google Scholar
• Bentler, P. M. (1980), “Multivariate Analyses With Latent Variables: Causal Modeling,” Annual Review of Psychology, 31, 419–456.
   Web of Science ®Google Scholar
• Berio, David K. (1960), The Process of Communication: An Introduction to Theory and Practice, New York: Holt, Rinehart & Winston.
   Google Scholar
• Bilkey, W. J., and E. Nes (1982), “Country-of-Origin Effects on Product Evaluations,” Journal of International Business Studies, 13 (Spring/Summer), 88–99.
   Web of Science ®Google Scholar
• Blau, Peter M. (1964), Exchange and Power in Social Life, New York: John Wiley.
   Google Scholar
• Bothamley, Jennifer (1993), Dictionary of Theories, London, UK: Gale Research International.
   Google Scholar
• Bowersox, Donald J., and Patricia J. Daugherty (1987), “Emerging Patterns of Logistical Organization,” Journal of Business Logistics, 8 (1), 46–60.
   Google Scholar
• Bowersox, Donald J., Cornelia L. Dröge, Richard N. Germain, and Dale S. Rogers (1992), Logistical Excellence: It’s Not Business as Usual, Burlington, MA: Digital Press.
   Google Scholar
• Bowersox, Donald J., Cornelia L, Dale S. Rogers, and Daniel L. Wardlow (1989), Leading Edge Logistics: Competitive Positioning for the 1990’s, Oak Brook, IL: Council of Logistics Management.
   Google Scholar
• Boyett, Joseph H., and Henry P. Conn (1991), Workplace 2000, The Revolution Reshaping American Business, New York: Penguin Books.
   Google Scholar
• Bramel, Dana, and Ronald Friend (1981), “Hawthorne, The Myth of the Docile Worker and in Psychology,” American Psychologist, 36, 867–878.
   Web of Science ®Google Scholar
• Brehm, Sharon S., and Jack W. Brehm (1981), Psychological Reactance: A Theory of Freedom and Control, New York: Academic Press.
   Google Scholar
• Brown, James R., Robert F. Lusch, and Harold F. Koenig (1984), “Environmental Uncertainty Regarding Inventory Ordering,” International Journal of Physical Distribution and Materials Management, 14 (3), 19–36.
   Google Scholar
• Brown, James R., and Laurie P. Smith (1991), “Conflict and Satisfaction in an Industrial Channel of Distribution,” International Journal of Physical Distribution and Logistics Management, 21 (6), 15–26.
   Google Scholar
• Bullock, Alan, Oliver Stallybrass, and Stephen Trombley, eds. (1988), The Harper Dictionary of Modern Thought, 2nd ed., New York: Harper & Row Publishers.
   Google Scholar
• Burdg, Henry B., and James M. Daley (1985), “Shallow-Draft Water Transportation: Marketing Implications of User and Carrier Attribute Perceptions,” Transportation Journal, 24 (Spring), 55–67.
   Web of Science ®Google Scholar
• Byrne, Patrick M., and William J. Markham (1991), Improving Quality and Productivity in the Logistics Process, Oak Brook, IL: Council of Logistics Management.
   Google Scholar
• Cartwright, Dorwin (1959), “A Field Theoretical Conception of Power,” in Studies in Social Power, Dorwin Cartwright, ed, Ann Arbor, MI: University of Michigan Press.
   Google Scholar
• Carver, Charles S. and Michael F. Scheier (1982), “Control Theory: A Useful Conceptual Framework for personality—Social, Clinical, and Health Psychology,” Psychological Bulletin, 92 (1). 111–135.
   PubMed Web of Science ®Google Scholar
• Cattell, Raymond B. (1957), Personality and Motivation Structure and Measurement, Yonkers-on-Hudson, NY: World Book Co.
   Google Scholar
• Cavinato, Joseph L. (1992a), “Evolving Procurement Organizations: Logistics Implications,” Journal of Business Logistics, 13 (1), 27–45.
   Google Scholar
• Cavinato, Joseph L. (1992b), “A Total Cost/Value Model for Supply Chain Competitiveness,” Journal of Business Logistics, 13 (2), 285–301.
   Google Scholar
• Chafetz, Janet. Saltzman (1978), A Primer on the Construction and Testing of Theories in Sociology, Itasca, IL: Peacock, 45–61.
   Google Scholar
• Champy, James (1995), Reengineering Management: The Mandate for New Leadership, New York: HarperCollins Publishers.
   Google Scholar
• Chapman, Anthony J., and Dylan M. Jones (1980), Models of Man, Leicester, UK: British Psychological Society.
   Google Scholar
• Christopher, Martin (1971), “The New Science of Logistics Systems Engineering,” International Journal of Physical Distribution, 2 (October), 5–13.
   Google Scholar
• Clarke, Richard L., and Kent N. Gourdin (1991), “Measuring the Efficiency of the Logistics Process,” Journal of Business Logistics, 12 (2), 17–33.
   Google Scholar
• Closs, David J., and Craig K. Thompson (1992), “Logistics Physical Resource Management,” Journal of Business Logistics, 13 (2), 269–283.
   Google Scholar
• Cohen, Abner (1971), “Cultural Strategies in the Organization of Trading Diaspora,” in The Development of Indigenous Trade and Markets in West Africa, Claude Meillassoux, ed., London, UK: Oxford University Press, 266–281.
   Google Scholar
• Cooper, Martha C., and John T. Gardner (1993), "Building Good Business Relationships -- More Than Just Partnering or Strategic Alliances?" International Journal of Physical Distribution and Logistics Management, 23 (6), 14–26.
   Google Scholar
• Craib, Ian (1984), Modern Social Theory: From Parsons to Habermas, New York: St. Martins.
   Google Scholar
• Craig, Thomas (1973), “A Behavioral Model of Modal Selection,” Transportation Journal, 12 (Spring), 24–28.
   Web of Science ®Google Scholar
• Cunningham, Wayne H. J. (1981), “Freight Modal Choice and Competition in Transportation: A Critique and Categorization of Analysis Techniques,” Transportation Journal, 21 (Summer), 66–75.
   Web of Science ®Google Scholar
• Daly, Frank E. (1994), “Personnel Supervision,” in The Distribution Handbook, James A. Tompkins and Dale A. Harmelink, eds, New York: McGraw-Hil, 26.1 26–23.
   Google Scholar
• Dannhaeuser, Norbert. (1981), “Evolution and Devolution of Downward Channel Integration in the Philippines,” Economic Development and Cultural Change, 29, 577–596.
   Web of Science ®Google Scholar
• Das, Chandrasekhar, and Rajesh Tyagi (1994), “WHOLESALER: A Decision Support System for Wholesale Procurement and Distribution,” International Journal of Physical Distribution and Logistics Management, 24 (10), 4–12.
   Google Scholar
• Deely, Philip G. (1994), “Activity-Based Costing: What to Measure and How,” Annual Conference Proceedings, Oak Brook, IL: Council of Logistics Management, 211–218.
   Google Scholar
• Denmark, Florence (1977), “Styles of Leadership,” Psychology of Women Quarterly, 2, 99–113.
   Web of Science ®Google Scholar
• Denny, Rita (1995), “Speaking to Customers: The Anthropology of Communications,” in Contemporary Marketing and Consumer Behavior: An Anthropological Sourcebook, John F. Sherry, Jr., ed, Thousand Oaks, CA: Sage Publication, 330–345.
   Google Scholar
• Deutsch, M. (1969), “Conflicts: Productive and Destructive,” Journal of Social Issues, 25 (January), 7–42.
   Web of Science ®Google Scholar
• Dholakia, Nikhilesh, and John F. Sherry, Jr. (1987), “Marketing and Development: A Resynthesis of Knowledge,” in Research in Marketing, Volume 9, Jagdish N. Sheth, ed, Greenwich, CT: JAI Press, 119–143.
   Google Scholar
• Dougherty, T. W., R. J. Ebert, and J. C. Callender (1986), “Policy Capturing in the Employment Interview,” Journal of Applied Psychology, 71, 9–15.
   Web of Science ®Google Scholar
• Dresner, Martin, and Kefeng Xu (1995), “Customer Service, Customer Satisfaction, and Corporate Performance in the Service Sector,” Journal of Business Logistics, 16 (1), 23–40.
   Google Scholar
• Dunn, Steven C., Robert F. Seaker, and Matthew A. Waller (1994), “Latent Variables in Business Logistics Research: Scale Development and Validation,” Journal of Business Logistics, 15 (2), 145–172.
   Google Scholar
• Dworetzky, John P. (1985), Psychology, 3rd ed., St. Paul, MN: West Publishing.
   Google Scholar
• Eco, Umberto (1976), A Theory of Semiotics, Bloomington, IN: Indiana University Press.
   Google Scholar
• Ellis, Willis D., ed. (1938), A Source Book of Gestalt Psychology, Londo, UK: Routledge & Kegan Paul.
   Google Scholar
• Ellram, Lisa M., and Thomas E. Hendrick (1995), “Partnering Characteristics: A Dyadic Perspective,” Journal of Business Logistics, 16 (1), 41–64.
   Google Scholar
• Ellram, Lisa M., Marsha J. Kwolek, Bernard J. La Londe, Sue Perrott Siferd, Terrance L. Pohlen, David G. Waller, and Wallace R. Wood (1994), “Understand the Implications of Activity-Based Costing for Logistics Management,” Annual Conference Proceedings, Oak Brook, IL: Council of Logistics Management, 11–25.
   Google Scholar
• Elster, Jon (1986), An Introduction to Karl Marx, New York: Cambridge University Press.
   Google Scholar
• Emerson, R. W. (1962), “Power-Dependence Relations,” American Sociological Review, 27 (February), 31–41.
   Web of Science ®Google Scholar
• Emmelhainz, Larry W., and James R. Stock (1989), “An Evaluation of Logistics and Related Journals,” International Journal of Physical Distribution and Logistics Management, 19 (12), 40–45.
   Google Scholar
• Fawcett, Stanley E., David B. Vellenga, and Lawrence J. Truitt (1995), “An Evaluation of Logistics and Transportation Professional Organization, Program, and Publications,” Journal of Business Logistics, 16 (1), 299–314.
   Google Scholar
• Feldman, Jack (1981), “Beyond Attribution Theory: Cognitive Processes in Performance Evaluatio, ” Journal of Applied Psychology, 66, 127–148.
   Web of Science ®Google Scholar
• Ferrin, Bruce (1994), “Planning Just-in-Time Supply Operations: A Multiple-Case Analysis,” Journal of Business Logistics, 15 (1), 53–69.
   Google Scholar
• Festinger, Leon (1957), A Theory of Cognitive Dissonance, Stanford, CA: Stanford University Press.
   Google Scholar
• Fiedler, Fred E. (1967), A Theory of Leadership Effectiveness, New York: McGraw-Hill.
   Google Scholar
• Foster, Mary. LeCron (1994), “Symbolism: The Foundation of Culture,” in Companion Encyclopedia of Anthropology, Tim Ingold, ed., New York: Routledge, 366–395.
   Google Scholar
• Fox, Thomas (1994), “Logistics Information Systems Design,” in The Logistics Handbook, James F. Robeson, and William C. Copacino, eds., New York: Free Press, 714–736.
   Google Scholar
• French, John. R. P., Jr., and Bertram Raven (1959), “The Bases of Social Power,” in Studies in Social Power, Dorwin Cartwright, ed., Ann Arbo, MI: University of Michigan Press, 150–167.
   Google Scholar
• Ganesan, Shankar (1994), “Determinants of Long-Term Orientation in Buyer-Seller Relationships,” Journal of Marketing, 58 (April), 1–19.
   Web of Science ®Google Scholar
• Gaski, John F. (1984), “The Theory of Power and Conflict in Channels of Distribution,” Journal of Marketing, 48 (Summer), 9–29.
   Web of Science ®Google Scholar
• Geertz, Clifford (1973), The Interpretation of Cultures, New York: Basic Books.
   Google Scholar
• Giust, Louis (1993), “Just-in-Time Manufacturing and Materialhandling Trends,” International Journal of Physical Distribution and Logistics Management, 23 (7), 32–38.
   Google Scholar
• Gordon, Lawrence A., Danny Miller, and Henry Mintzberg (1975), Normative Models in Decision-Making, New York: National Association of Accountants, and Hamilton, Ontario, Canada: Society of Industrial Accountants of Canada.
   Google Scholar
• Grabum, Nelson. H.H. (1971), Readings in Kinship and Social Structure, New York: Harper & Row Publishers.
   Google Scholar
• Graham, John L. (1985), “The Influence of Culture on the Process of Business Negotiations: An Exploratory Study,” Journal of International Business Studies, 16 (Spring/Summer), 47–62.
   Google Scholar
• Graham, John L. (1993), “The Japanese Negotiation Style: Characteristics of a Distinct Approach,” Negotiation Journal, 9 (April), 123–140.
   Web of Science ®Google Scholar
• Graham, John L., Dong Ki Kim, Chi-Yuan Lin, and Michael Robinson (1988) “Buyer-Seller Negotiations Around the Pacific Rim: Differences in Fundamental Exchange Processes,” Journal of Consumer Research, 15 (June), 48–54.
   Web of Science ®Google Scholar
• Gregson, Richard (1977), “The Development of a Decision Making Framework for Logistics Management: I. The Systems Approach,” International Journal of Physical Distribution, 7 (3), 150–158.
   Web of Science ®Google Scholar
• Gross, Daniel R. (1992), Discovering Anthropology, Mountain View, CA: Mayfield Publishing Company.
   Google Scholar
• Gross, Richard D. (1992), Psychology: The Science of Mind and Behavior, 2nd ed., London, UK: Hodder & Stroughton.
   Google Scholar
• Haber, Audrey, and Richard P. Runyon (1974), Fundamentals of Psychology, Reading, MA: Addison-Wesley.
   Google Scholar
• Hall, James D. (1994), “Supply Chain Management,” in The Distribution Handbook, James A. Tompkins and Dale A. Harmelink, eds., New York: McGraw-Hill, 28.1–28.8.
   Google Scholar
• Hammer, Michael, and James Champy (1993), Reengineering the Corporation: A Manifesto for Business Revolution, New York: HarperCollins Publishers.
   Google Scholar
• Hastorf, Albert H. (1970), "The “Reinforcement’ of Individual Actions in a Group Situation,” in Personality and Social Behavior, Kenneth J. Gergen, and David Marlowe, eds., Reading, MA: Addison-Wesley, 105–120.
   Google Scholar
• Heider, Fritz (1958), The Psychology of Interpersonal Relations, New York: John Wiley.
   Google Scholar
• Helson, Harry (1964), Adaptation Level Theory: An Experimental and Systematic Approach to Behavior, New York: Harper & Row Publishers.
   Google Scholar
• Herskovits, Melville J. (1948), Man and His Works, New York: Alfred A. Knopf.
   Google Scholar
• Hoffer, George E., and J. T. Lindely (1981), “Registration Reciprocity, the International Registration Plan, and Effective Motor Carrier Tax Rates,” Transportation Journal, 20 (Spring), 37–47.
   Web of Science ®Google Scholar
• Holcomb, Mary. Collins (1994), “Customer Service Measurement: A Methodology for Increasing Customer Value Through Utilization of the Taguchi Strategy,” Journal of Business Logistics, 15 (1), 29–52.
   Google Scholar
• House, Robert J. (1971), “A Path-Goal Theory of Leadership Effectiveness,” Administrative Science Quarterly, 16, 321–338.
   Web of Science ®Google Scholar
• Hunt, Shelby D. (1983), “General Theories and the Fundamental Explananda of Marketing,” Journal of Marketing, 47 (Fall), 9–17.
   Web of Science ®Google Scholar
• Hunt, Shelby D. (1993), Modern Marketing Theory, Cincinnati, OH: South-Western Publishing.
   Google Scholar
• Hymes, Dell H. (1962), “The Ethnography of Speaking,” in Anthropology and Human Behavior, Thomas Gladwin and William C. Sturtevant, eds., Washington, D.C.: Anthropological Society of Washington, 13–53.
   Google Scholar
• Ingold, Tim, ed. (1994), Companion Encyclopedia of Anthropology, New York: Routledge.
   Google Scholar
• Jackson, George C. (1983), “Just-in-Time Production: Implications for Logistics Managers,” Journal of Business Logistics, 4 (2), 1–19.
   Google Scholar
• Jackson, George C., and James T. Low (1993), “Constraint Management: A Description and Assessment,” The International Journal of Logistics Management, 4 (2), 41–48.
   Google Scholar
• Kaminski, Peter F., and David R. Rink (1981), “Industrial Transportation Management in a Systems Perspective,” Transportation Journal, 21 (Fall), 67–76.
   Web of Science ®Google Scholar
• Kantowitz, Barry H., ed. (1974), Human Information Processing, Hillsdale, NJ: Lawrence Erlbaum Associates.
   Google Scholar
• Kelley, Harold H. (1967), “Attribution Theory in Social Psychology,” in Nebraska Symposium on Motivation, Volume 15, David Levine, ed., Lincoln, NE: University of Nebraska Press, 192–240.
   Google Scholar
• Kelley, Harold H. (1973), “The Process of Causal Attribution,” American Psychologist, 28, 107–128.
   Web of Science ®Google Scholar
• Kimble, Gregory A. (1961), Hilgard and Marquis’ Conditioning and Learning, 2nd ed., New York: Appleton-Century-Crofts.
   Google Scholar
• Klaus, Peter, Harald Hemming, Ulrich Muller-Steinfahrt, and Andreas Stein (1993), “The Promise of Interdisciplinary Research in Logistics,” Proceedings of the Twenty Second Annual Transportation and Logistics Educators’ Conference (October 3), 161–187.
   Google Scholar
• Kuper, Adam (1983), Anthropology and Anthropologists: The Modern British School, rev. ed., London: Routledge & Kegan Paul.
   Google Scholar
• Kuper, Adam (1982), “Lineage Theory: A Critical Retrospect,” Annual Review of Anthropology, 11, 71–95.
   Web of Science ®Google Scholar
• Kyj, Larissa S., and Myroslaw J. Kyj (1989), “Customer Service: Product Differentiation in International Markets,” International Journal of Physical Distribution and Materials Management, 19 (1), 30–38.
   Google Scholar
• La Londe, Bernard J., and Martha C. Cooper (1989), Partnerships in Providing Customer Service: A Third-Party Perspective, Oak Brook, IL: Council of Logistics Management.
   Google Scholar
• La Londe, and Bernard J., and Thomas G. Noordewier (1988), Customer Service: A Management Perspective, Oak Brook, IL: Council of Logistics Management.
   Google Scholar
• La Londe, and James M. Masters (1994a), “Emerging Logistics Strategies: Blueprints for the Next Century,” International Journal of Physical Distribution and Logistics Management, 24 (7), 35–47.
   Google Scholar
• La Londe, and James M. Masters (1994b), “The 1994 Ohio State University Survey of Career Patterns in Logistics,” Annual Conference Proceedings, Oak Brook, IL: Council of Logistics Management, 87–105.
   Google Scholar
• Lam, Kenneth D. (1990), “The Future of Total Quality Management (TQM),” Logistics Spectrum, 24 (Winter), 45–48.
   Google Scholar
• Lambert, Douglas M., M. Christine Lewi, and, James R. Stock (1993a), “Customer-Focused Strategies for Motor Carriers,” Transportation Journal, 32 (Summer), 21–28.
   Web of Science ®Google Scholar
• Lambert, Douglas M., M. Christine Lewi, and, James R. Stock (1993b), “How Shippers Select and Evaluate General Commodities LTL Motor Carriers,” Journal of Business Logistics, 14 (1), 131–143.
   Google Scholar
• Lambert, Douglas M., and James R. Stock (1993), Strategic Logistics Managemen, 3rd ed., Homewood, IL: Richard D. Irwin.
   Google Scholar
• Langley, C. John Jr., and Mary C. Holcomb (1992), “Creating Logistics Customer Value,” Journal of Business Logistics, 13 (2), 1–27.
   Google Scholar
• Larson, Paul D. (1994), “An Empirical Study of Inter-Organizational Functional Integration and Total Costs,” Journal of Business Logistics, 15 (1), 153–169.
   Google Scholar
• Larsson, Stig (1993), “New Dimensions in Organizing Industrial Networks,” International Journal of Technology Management, 8 (1/2), 39–58.
   Google Scholar
• Lassar, Walfried, and Walter Zinn (1995), “Informal Channel Relationships in Logistics,” Journal of Business Logistics, 16 (1), 81–106.
   Google Scholar
• Leach, Edmund R. (1970), Claude Levi-Strauss, New York: Viking Press.
   Google Scholar
• Levi-Strauss, Claude (1969), The Elementary Structures of Kinshi, 2nd ed, Boston: Beacon Press.
   Google Scholar
• Levi-Strauss, Claude (1963), Structural Anthropology, New York: Basic Books.
   Google Scholar
• Likert, Rensis A. (1932), “Techniques for the Measurement of Attitudes,” Archives of Psychology, 140, 1–55.
   Google Scholar
• Lindzey, Gardner, and Elliot Aronson, eds. (1969), The Handbook of Social Psychology, 2nd ed., Reading, MA: Addison Wesley.
   Google Scholar
• Littlefield, James E., and Magdolna Csath, eds. (1988), Marketing and Economic Development: Issues and Opinions, Blacksburg, VA: Virginia Polytechnic Institute.
   Google Scholar
• Lodge, Milton (1981), Magnitude Scaling: Quantitative Measurement of Opinions, Beverly Hills, CA: Sage Publications.
   Google Scholar
• Long, Douglas C., and Donald F. Wood (1995), “The Logistics of Famine Relief,” Journal of Business Logistics, 16 (1), 213–229.
   Google Scholar
• Lukka, Anita, and Markku Lukka (1988), “Expert Systems: A Role in Transportation Planning,” International Journal of Physical Distribution and Materials Management, 18 (1), 3–8.
   Google Scholar
• Mack, Raymond W., and Richard C. Snyder (1957), “The Analysis of Social Conflict-Toward an Overview and Synthesis,” Journal of Conflict Resolution, 1 (June), 212–248.
   Google Scholar
• Martin, Andre (1994), “The Ultimate ECR Strategy,” Annual Conference Proceedings, Oak Brook, IL: Council of Logistics Management, 375–391.
   Google Scholar
• Maslow, Abraham H. (1970), Motivation and Personality, 2nd ed., New York: Harper & Row Publishers.
   Google Scholar
• McDaniel, Stephen W., and James W. Kolari (1987), “Marketing Strategy Implications of the Miles and Snow Strategic Typology,” Journal of Marketing, 51 (October), 19–30.
   Web of Science ®Google Scholar
• McElroy, James C., Paula C. Morrow, Michael R. Crum, and Frank J. Dooley (1995), “Railroad Employee Commitment and Work-Related Attitudes and Perceptions,” Transportation Journal, 34 (Spring), 13–24.
   Web of Science ®Google Scholar
• McFarland, David J. (1971), Feedback Mechanisms in Animal Behavior, New York: Academic Press.
   Google Scholar
• McGinnis, Michael A., Sylvia K. Boltic, and C. M. Kochunny, (1994), “Trends in Logistics Thought: An Empirical Study,” Journal of Business Logistics, 15 (2), 273–303.
   Google Scholar
• McGinnis, Michael A., and Jonathan W. Kohn (1993), “Logistics Strategy, Organizational Environment, and Time Competitiveness,” Journal of Business Logistics, 14 (2), 1–23.
   Google Scholar
• McKee, Daryl O., P. Rajan Varadarajan, and, William M. Pride (1989), "Strategic Adaptability and Firm Performance: A Market. Contingent Approach, " Journal of Marketing, 53 (July), 21–35.
   Google Scholar
• Mead, Margaret (1978), Culture and Commitment: The New Relationships Between the Generations in the 1970’s, New York: Columbia University Press.
   Google Scholar
• Mead, Margaret (1963), “Socialization and Enculturation,” Current Anthropology 4, 184–188.
   Web of Science ®Google Scholar
• Mead, Margaret, and Ken Heyman (1975), World Enough: Rethinking the Future, Boston: Little, Brown.
   Google Scholar
• Mick, David. Glen (1986), “Consumer Research and Semiotics: Exploring the Morphology of Signs, Symbols and Significance,” Journal of Consumer Research, 13, 196–213.
   Web of Science ®Google Scholar
• Miller, David, Janet Coleman, William Connolly, and Alan Ryan, eds.(1987), The Blackwell Encyclopedia of Political Thought, New York: B. Blackwell.
   Google Scholar
• Min, Hokey (1994), “International Supplier Selection: Multiattribute Utility Approach,” International Journal of Physical Distribution and Logistics Management, 24 (5), 24–33.
   Google Scholar
• Mintzberg, Henry (1968), “The Manager at Work-Determining his Activities, Role, and Programs by Structured Observation,” Unpublished Ph.D. thesis, Cambridg, MA: M.I.T. Sloan School of Management.
   Google Scholar
• Mintzberg, Henry (1973), The Nature of Managerial Work, New York: Harper & Row Publishers.
   Google Scholar
• Novack, Robert A., Lloyd M. Rinehar, and Michael V. Wells (1992), “Rethinking Concept Foundations in Logistics Management,” Journal of Business Logistics, 13 (2), 233–267.
   Google Scholar
• Novack, Robert A., and Stephen W. Simco (1991), “The Industrial Procurement Process: A Supply Chain Perspective,” Journal of Business Logistics, 12 (1), 145–167.
   Google Scholar
• Osgood, Charles E., and P. H. Tannenbaum, (1955), “The Principle of Congruity in the Prediction of Attitude Change,” Psychological Review, 62 (1), 42–55.
   PubMed Web of Science ®Google Scholar
• Parkin, Frank (1979), Marxism and Class Theory: A Bourgeois Critique, New York: Columbia University Press.
   Google Scholar
• Philipchalk, Ronald P. (1995), Invitation to Social Psychology, Orlando, FL: Harcourt Brace & Company.
   Google Scholar
• Pisharodi, R. Mohan, and C. John Langley Jr., (1990), “A Perceptual Process Model of Customer Service Based on Cybernetic/Control Theory,” Journal of Business Logistics, 11 (1), 26–48.
   Google Scholar
• Pohlen, Terrance L., and Bernard J. La Londe (1994), “Implementing Activity-Based Costing (ABC) in Logistics,” Journal of Business Logistics, 15 (2), 1–23.
   Google Scholar
• Poist, Richard F. (1986), “Evolution of Conceptual Approaches to Designing Business Logistics Systems,” Transportation Journal, 26 (Fall), 55–64.
   Web of Science ®Google Scholar
• Poole, Fit J. P., (1994), “Socialization, Enculturation and the Development of Personal Identity,” in Companion Encyclopedia of AnthropologyTim, Ingold, ed, New York: Routledge, 831–860.
   Google Scholar
• Rankin, Richard L., and Philip A. Testa (1992), “Customer Satisfaction Survey: Quality Improvement Process,” Annual Conference Proceedings, Oak Brook, IL: Council of Logistics Management, 395–402.
   Google Scholar
• Rapoport, Amos (1994), “Spatial Organization and the Built Environment,” in Companion Encyclopedia of AnthropologyTim, Ingold ed, New York: Routledge, 460–502.
   Google Scholar
• Read, William F., and Mark S. Miller (1991), The State of Quality in Logistics, Cleveland, OH: Cleveland Consulting Associates.
   Google Scholar
• Reidenbach, R. Eric, and Terence A. Oliva (1981), “General Living Systems Theory and Marketing: A Framework for Analysis,” Journal of Marketing, 45 (Fall), 30–37.
   Web of Science ®Google Scholar
• Rhea, Marti J., and David L. Shrock (1987), “Physical Distribution Implementation Effectiveness: The Customer Perspective,” Transportation Journal, 27 (Fall), 36–42.
   Web of Science ®Google Scholar
• Rinehart, Lloyd M., and Shaoming Zou (1992), “Modeling Customer Behavior in Negotiations for Motor Carrier Contracts,” Transportation Journal, 31 (Spring), 39–45.
   Web of Science ®Google Scholar
• Roberts, Geoffrey and Alistair Edwards (1991), A New Dictionary of Political Analysis, New York: E. Arnold.
   Google Scholar
• Saunders, Peter T. (1980), An Introduction to Catastrophe Theory, New York: Cambridge University Press.
   Google Scholar
• Saylor, James H. (1990), “What Total Quality Management Means to the Logistician,” Logistics Spectrum, 24 (Winter), 19–23.
   Google Scholar
• Schneider, David M. (1976), “Notes Toward a Theory of Culture,” in Meaning in Anthropology, Keith H. Basso and Henry A. Selby, eds, Albuquerque, NM: University of New Mexico Press, 197–220.
   Google Scholar
• Seidler, John (1974), “On Using Informants:A Technique for Collecting Quantitative Data and Controlling Measurement Error in Organization Analysis,” American Sociological Review, 39 (December), 816–831.
   Web of Science ®Google Scholar
• Shapiro, Roy D. (1984), “Get Leverage from Logistics,” Harvard Business Review, 62 (January-February), 119–126.
   Web of Science ®Google Scholar
• Sharma, Arun, and Douglas M. Lambert (1990), “Segmentation of Markets Based on Customer Service,” International Journal of Physical Distribution and Materials Management, 20 (7), 19–27.
   Google Scholar
• Sharman, Graham (1984), “The Rediscovery of Logistics,” Harvard Business Review, 62 (September-October), 71–79.
   Web of Science ®Google Scholar
• Sharples, Mike, et al. (1989), Computers and Thought: A Practical Introduction to Artificial Intelligence, Cambridg, MA: MIT Press.
   Google Scholar
• Sherman, Richard J. (1994), “ECR Vision to Reality: Creating Innovative Strategies to Astonish Customers,” Annual Conference Proceedings Oak Brook, IL: Council of Logistics Management, 137–155.
   Google Scholar
• Sherry John. F., Jr,, ed. (1995), Contemporary Marketing and Consumer Behavior, : An Anthropological Sourcebook, Thousand Oaks, CA: Sage Publications.
   Google Scholar
• Sherry, John F. (1989), “Marketing and Development: A Review Essay,” Journal of Macromarketing, 9, 65–74.
   Google Scholar
• Shrock, David L., and Lonnie L. Ostrom (1981), “A Survey of the Use of Quantitative Methods by Motor Carriers,” Transportation Journal, 20 (Summer), 86–92.
   Web of Science ®Google Scholar
• Siegman, Aron. Wolfe, and Benjamin Pope (1972), Studies in Dyadic Communication, New York: Pergamon Press.
   Google Scholar
• Skinner, Burrhus R. (1974), About Behaviorism, New York: Knopf.
   Google Scholar
• Skinner, Burrhus R. (1938), The Behavior of Organisms: An Experimental Analysis, New York: Appleton-Century-Crofts.
   Google Scholar
• Spekman, Robert E. and Wesley J. Johnston (1986), “Relationship Management: Managing the Selling and Buying Interface,” Journal of Business Research, 14 (December), 519–531.
   Web of Science ®Google Scholar
• Spencer, Herbert (1898), The Principles of Biology, Volumes I and II, New York: D. Appleton and Company.
   Google Scholar
• Stem, Louis W., Robert A. Schulz Jr., and John R. Grabner Jr. (1973), “The Power Base-Conflict Relationship: Preliminary Findings,” Social Science Quarterly, 54 (September), 412–419.
   Google Scholar
• Stevens, S. S. (1951), “Mathematics, Measurement and Psychophysics,” in Handbook of Experimental Psychology, S. S. Stevens, ed., New York: John Wiley, 1–49.
   Google Scholar
• Stevens, S. S. (1936), “A Scale for the Measurement for a Psychological Magnitude: Loudness,” Psychological Review, 43, 405–416.
   Google Scholar
• Stock, James R. (1990), “Logistics Thought and Practice: A Perspective,” International Journal of Physical Distribution and Logistics Management, 20 (1), 3–6.
   Google Scholar
• Stock, James R. (1980), “Measuring Distribution Organizational Effectiveness,” Proceedings of the Tenth Annual Transportation and Logistics Educators’ Conference (October 12), 15–25.
   Google Scholar
• Stock, James R. (1984), “The Present State of Logistics Publications - Are They Really Doing the Job?” Proceedings of the Fourteenth Annual Transportation and Logistics Educators’ Conference. (September 16), 37–63.
   Google Scholar
• Taylor, G. Stephen (1991), “Using Performance Appraisals of Dispatchers to Reduce Driver Turnover,” Transportation Journal, 30 (Summer), 49–55.
   Web of Science ®Google Scholar
• Tedeschi, James T., and Thomas V. Bonoma (1972), “Power and Influence: An Introduction,” in The Social Influence Process, James T. Tedeschi, ed., Chicago: Aldine-Atherton, Inc., 1–49.
   Google Scholar
• Tennekes, J. (1971), Anthropolog, Relativism, and Method: An Inquiry into the Methodological Principles of a Science of Culture, Assen, Holland: Van Gorcum.
   Google Scholar
• Thibaut, John W., and Harold H. Kelley (1959), The Social Psychology of Groups, New York: John Wiley.
   Google Scholar
• Touche Ross & Company (1988), Implementing Just-in-Time Logistics: Making the Right Moves to Gain Competitive Advantage, Chicago: Touche Ross & Co.
   Google Scholar
• Trope, Y. (1986), “Identification and Inferential Processes in Dispositional Attribution,” Psychological Review, 93, 239–257.
   Web of Science ®Google Scholar
• Tucker, Frances. Gaither (1983), “Creative Customer Service Management,” International Journal of Physical Distribution and Materials Management, 13 (3), 34–50.
   Web of Science ®Google Scholar
• Turner, V. W. (1968), The Ritual Process, Structure and AntiStructure, Chicago: Aldine.
   Google Scholar
• van Gennep, Arnold (1960), The Rites of Passage, Chicago: University of Chicago Press.
   Google Scholar
• von Bertalanffy, Ludwig (1969), General Systems Theory, New York: G. Braziller.
   Google Scholar
• Vonderembse, Mark, Michael Tracey, Chong Leng Tan, and Edward J. Bardi (1995), “Current Purchasing Practices and JIT: Some of the Effects on Inbound Logistics,” International Journal of Physical Distribution and Logistics Management, 25 (3), 33–48.
   Google Scholar
• Wagoner, Scott A. (1989), “Logistics and Quality Management: Leadership and the Process Improvement Link,” Logistics Spectrum, 23 (Winter), 13–16.
   Google Scholar
• Waller, Matthew A., and Robert A. Novack (1995), “Using Policy Capturing to Identify the Effects of External Consistency on Logistics Managers“Performance,” Transportation Journal, 34 (Spring), 45–53.
   Web of Science ®Google Scholar
• Watson, John B. (1925), Behaviorism, New York: The People’s Institute Publishing Company.
   Google Scholar
• Weber, Max (1978), Economy and Society: An Outline of Interpretive Sociology, Berkeley, CA: University of California Press.
   Google Scholar
• White, Phillip D., and Edward W. Cundiff (1978), “Assessing the Quality of Industrial Products,” Journal of Marketing, 42 (January), 80–86.
   Web of Science ®Google Scholar
• Wilkinson, Ian F. (1981), “Power, Conflict, and Satisfaction in Distribution Channels - An Empirical Study,” International Journal of Physical Distribution and Materials Management, 11 (7), 20–30.
   Web of Science ®Google Scholar
• Wilmot, William W. (1987), Dyadic Communication, 3rd ed., New York: Random House.
   Google Scholar
• Witt, Phillip R. (1986), Cost Competitive Products, Reston, VA: Reston Publishing.
   Google Scholar
• Woodworth, Robert S., and Harold Schlosberg (1966), Experiemental Psychology, New York: Holt, Rinehart & Winston.
   Google Scholar
• Wrong, Dennis H. (1968), “Some Problems in Defining Social Power,” The American Journal of Sociology, 73 (May), 673–681.
   Web of Science ®Google Scholar