References
- Agency for Healthcare Research & Quality. ( 2011 ). Health literacy interventions and outcomes: An updated systematic review. Evidence Report/Technology Assessment Number 199. Retrieved from http://www.ahrq.gov/clinic/epcsums/litupsum.htm
- Brach , C. , Dreyer , B. , Schyve , P. , Hernandez , L. , Bauer , C. , Lemerise , A. , & Parker , R. ( 2012 ). Attributes of a health literate organization . Washington , DC : Institute of Medicine . Retrieved from www.iom.edu/healthlit10attributes
- Schillenger , D. , & Keller , D. ( 2011 ). The other side of the coin: Attributes of a health literate healthcare organization. Presented at the Institute of Medicine workshop, Attributes of a Health Literate Organization, November 16.