Who Gets a Teach-Back? Patient-Reported Incidence of Experiencing a Teach-Back

References

• Bazaldua , O. V. ( 2011 ). Number of “teach-back” attempts for successfully retaining medication information. Paper presented at the Health Literacy Research Conference III, Chicago, IL. Retrieved from http://www.bumc.bu.edu/healthliteracyconference/files/ 2011/07/Bazaldua.pdf
   Google Scholar
• Beach , M. C. ( 2009 ). Patient centeredness as an indicator of quality . In S. Chao , K. Anderson & L. Hernandez (Eds.), Toward health care equity and patient-centeredness (pp. 27 – 36 ). Washington , DC : National Academies Press .
   Google Scholar
• Berkman , N. D. , Sheridan , S. L. , Donahue , K. E. , Halpern , D. J. , & Crotty , K. ( 2011 ). Low health literacy and health outcomes: An updated systematic review . Annals of Internal Medicine , 155 , 97 – 107 .
   PubMed Web of Science ®Google Scholar
• Cameron , A. C. , & Trivedi , P. K. ( 2010 ). Microeconometrics using Stata: Revised edition () , 2nd ed. . College Station , TX : Stata Press .
   Google Scholar
• Chou , W. S. , Finny–Rutten , L. , Wang , L. , Moser , R. , & Hesse , B. ( 2010 ). Factors associated with Americans' rating of quality of health care: What do the ratings tell us about the raters and about the current healthcare system? Journal of Health Communication , 15 ( Suppl. 3. ), 147 – 156 .
   PubMed Web of Science ®Google Scholar
• Davis , T. C. , Wolf , M. S. , Bass , P. F. , Middlebrooks , M. , Kennen , E. , Baker , D. W. , & Parker , R. M. ( 2006 ). Low literacy impairs comprehension of prescription drug warning labels . Journal of General Internal Medicine , 21 , 847 – 851 .
   PubMed Web of Science ®Google Scholar
• DeWalt , D. A. , Callahan , L. F. , Hawk , V. H. , Broucksou , K. A. , Hink , A. , Rudd , R. E. , & Brach , C. ( 2010 ). Health Literacy Universal Precautions Toolkit . Rockville , MD : U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality .
   Google Scholar
• Hasnain-Wynia , R. , & Wolf , M. S. ( 2010 ). Promoting health care equity: Is health literacy a missing link? Health Services Research , 45 , 897 – 903 .
   PubMed Web of Science ®Google Scholar
• The Joint Commission . ( 2007 ). “What did the doctor say?”: Improving health literacy to improve patient safety . Health Care at the Crossroads . Oakbrook Terrace , IL : Author .
   Google Scholar
• Kutner , M. , Greenberg , E. R. , Jin , Y. , Boyle , B. , Hsu , Y. , & Dunleavy , E. ( 2007 ). Literacy in everyday life: Results from the 2003 National Assessment of Adult Literacy (NCES Publication No. 2007–480) . Washington , DC : U. S. Department of Education, National Center for Education Statistics .
   Google Scholar
• Lurie , N. , Zhan , C. , Sangl , J. , Bierman , A. S. , & Sekscenski , E. S. ( 2003 ). Variation in racial and ethnic differences in consumer assessments of health care . American Journal of Managed Care , 9 , 502 – 509 .
   PubMed Web of Science ®Google Scholar
• Lyles , C. R. , Karter , A. J. , Young , B. A. , Spigner , C. , Grembowski , D. , Schillinger , D. , & Adler , N. E. ( 2011 ). Correlates of patient-reported racial/ethnic health care discrimination in the Diabetes Study of Northern California (DISTANCE) . Journal of Health Care for the Poor and Underserved , 22 , 211 – 225 .
   PubMed Web of Science ®Google Scholar
• National Quality Forum . ( 2005 ). Implementing a national voluntary consensus standard for informed consent: A user's guide for healthcare professionals . Washington , DC : Author .
   Google Scholar
• National Quality Forum . ( 2010 ). Safe Practices for Better Healthcare—2010 Update . Washington , DC : Author .
   Google Scholar
• Nielsen-Bohlman , L. , Panzer , A. M. , & Kindig , A. (Eds.) . ( 2004 ). Health Literacy: A Prescription to End Confusion . Washington , DC : National Academies Press .
   Google Scholar
• Nutbeam , D. ( 2008 ). The evolving concept of health literacy . Social Science & Medicine , 67 , 2072 – 2078 .
   PubMed Web of Science ®Google Scholar
• Peterson , P. N. , Shetterly , S. M. , Clarke , C. L. , Bekelman , D. B. , Chan , P. S. , Allen , L. A. , & Masoudi , F. A. ( 2011 ). Health literacy and outcomes among patients with heart failure . JAMA , 305 , 1695 – 1701 .
   PubMed Web of Science ®Google Scholar
• Schillinger , D. , Bindman , A. , Wang , F. , Stewart , A. , & Piette , J. ( 2004 ). Functional health literacy and the quality of physician-patient communication among diabetes patients . Patient Education and Counseling , 52 , 315 – 323 .
   PubMed Web of Science ®Google Scholar
• Schillinger , D. , Piette , J. , Grumbach , K. , Wang , F. , Wilson , C. , Daher , C. , & Bindman , A. B. (2003). Closing the loop: Physician communication with diabetic patients who have low health literacy. Archives of Internal Medicine , 163, 83–90.
   PubMed Web of Science ®Google Scholar
• Schwartzberg , J. G. , VanGeest , G. J. , & Wang , C. C. (Eds.) . ( 2005 ). Understanding health literacy: Implications for medicine and public health . Chicago , IL : American Medical Association .
   Google Scholar
• Smedley , B. D. , Stith , A. Y. , & Nelson , A. R. ( 2003 ). Unequal treatment: Confronting racial and ethnic disparities in health care . Washington , DC : National Academies Press .
   Google Scholar
• Sorkin , D. H. , Ngo-Metzger , Q. , & De Alba , I. ( 2010 ). Racial/ethnic discrimination in health care: Impact on perceived quality of care . Journal of General Internal Medicine , 25 , 390 – 396 .
   PubMed Web of Science ®Google Scholar
• Turner , T. , Cull , W. L. , Bayldon , B. , Klass , P. , Sanders , L. M. , Frintner , M. P. , & Dreyer , B. ( 2009 ). Pediatricians and health literacy: Descriptive results from a national survey . Pediatrics , 124 ( Suppl. 3. ), S299 – S305 .
   PubMedGoogle Scholar
• U.S. Department of Health, & Human Services, Agency for Healthcare Research, & Quality . ( 2011 ). National healthcare disparities report . Washington , DC : Author .
   Google Scholar
• Weiss , B. D. ( 2007 ). Health literacy and patient safety: Help patients understand—Manual for clinicians . Chicago , IL : American Medical Association .
   Google Scholar
• Wolf , M. ( 2009 ). Health literacy: a matter of health care quality and equity . In S. Chao , K. Anderson & L. Hernandez (Eds.), Toward health care equity and patient-centeredness (pp. 17 – 23 ). Washington , DC : National Academies Press .
   Google Scholar
• Wynia , M. K. , Johnson , M. , McCoy , T. P. , Griffin , L. P. , & Osborn , C. Y. ( 2010 ). Validation of an organizational communication climate assessment toolkit . American Journal of Medical Quality , 25 , 436 – 443 .
   PubMed Web of Science ®Google Scholar