737
Views
4
CrossRef citations to date
0
Altmetric
Original Article

Patient-centered Communication Behaviors on Primetime Television

, , , , , & show all

References

  • Ackerman, S. L., Gleason, N., Monacelli, J., Collado, D., Wang, M., Ho, C., … Gonzales, R. (2014). When to repatriate? Clinicians’ perspectives on the transfer of patient management from specialty to primary care. Journal of General Internal Medicine, 29(10), 1355–1361. doi:10.1007/s11606-014-2920-z
  • American Geriatrics Society Expert Panel on Person-Centered Care. (2016). Person-centered care: A definition and essential elements. Journal of the American Geriatrics Society, 64(1), 15–18. doi:10.1111/jgs.13866
  • Anker, A. E., Reinhart, A. M., & Feeley, T. H. (2011). Health information seeking: A review of measures and methods. Patient Education and Counseling, 82(3), 346–354. doi:10.1016/j.pec.2010.12.008
  • Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
  • Bandura, A. (2002). Social cognitive theory of mass communication. In D. Bryant & J. Zillmann (Eds.), Advances in theory and research (pp. 121–154). Mahwah, NJ: Lawrence Erlbaum.
  • Bandura, A. (2004). Health promotion by social cognitive means. Health Education & Behavior, 31(2), 143–164. doi:10.1177/1090198104263660
  • Chung, J. E. (2014). Medical dramas and viewer perception of health: Testing cultivation effects. Human Communication Research, 40(3), 333–349. doi:10.1111/hcre.12026
  • Clever, S. L., Jin, L., Levinson, W., & Meltzer, D. O. (2008). Does doctor-patient communication affect patient satisfaction with hospital care? Results of an analysis with a novel instrumental variable. Health Services Research, 43(5p1), 1505–1519. doi:10.1111/j.1475-6773.2008.00849.x
  • Diem, S. J., Lantos, J. D., & Tulsky, J. A. (1996). Cardiopulmonary resuscitation on television. Miracles and misinformation. The New England Journal of Medicine, 334(24), 1578–1582. doi:10.1056/NEJM199606133342406
  • Epstein, R. M., & Street, R. L., Jr. (2007). Patient-centered communication in cancer care: Promoting healing and reducing suffering. Bethesda, MD: National Cancer Institute, NIH.
  • Gerbner, G., Gross, L., Morgan, M., Signorielli, N., & Shanahan, J. (1986). Living with television: The dynamics of the cultivation process. In J. Bryant & D. Zilman (Eds.), Perspectives on media effects (pp. 17–40). Hilldale, NJ: Lawrence Erlbaum Associates.
  • Gerbner, G., Gross, L., Morgan, M., Signorielli, N., & Shanahan, J. (2002). Growing up with television: Cultivation processes. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
  • Graham, S., & Brookey, J. (2008). Do patients understand? The Permanente Journal, 12(3), 67–69. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/21331214
  • Green, M. C., & Brock, T. C. (2000). The role of transportation in the persuasiveness of public narratives. Journal of Personality and Social Psychology, 79(5), 701–721. doi:10.1037/0022-3514.79.5.701
  • Green, M. C., & Brock, T. C. (2002). In the mind’s eye: Transportation-imagery model of narrative persuasion. In M. C. Green, J. J. Strange, & T. C. Brock (Eds.), Narrative impact: Social and cognitive foundations (pp. 315–341). Mahwah, NJ: Lawrence Erlbaum Associates Publishers.
  • Gunderman, R. (2016). Hospitalists and the decline of comprehensive care. New England Journal of Medicine, 375(11), 1011–1013. doi:10.1056/NEJMp1608289
  • Ha, J. F., & Longnecker, N. (2010). Doctor-patient communication: A review. The Ochsner Journal, 10(1), 38–43. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/21603354
  • Hether, H. J., Huang, G. C., Beck, V., Murphy, S. T., & Valente, T. W. (2008). Entertainment-education in a media-saturated environment: Examining the impact of single and multiple exposures to breast cancer storylines on two popular medical dramas. Journal of Health Communication, 13(8), 808–823. doi:10.1080/10810730802487471
  • Hoffman, B., Rosenthal, E., Colditz, J., Mcgarry, R., & Primack, B. (2018). Use of twitter to assess viewer reactions to the medical drama, code black. Journal of Health Communication, 23(3), 244–253. doi:10.1080/10810730.2018.1426660
  • Hoffman, B. L., Hoffman, R., Wessel, C. B., Shensa, A., Woods, M. S., & Primack, B. A. (2018). Use of fictional medical television in health sciences education: A systematic review. Advances in Health Sciences Education, 23(1), 201–216. doi:10.1007/s10459-017-9754-5
  • Hoffman, B. L., Shensa, A., Wessel, C. B., Hoffman, R., & Primack, B. A. (2017). Exposure to fictional medical television and health: A systematic review. Health Educ Res, E-pub Ahea. doi:10.1093/her/cyx034
  • Hollywood Health & Society. (2019, May 20). TV monitoring project. Retrieved from https://hollywoodhealthandsociety.org/tv-monitoring-project
  • Hou, J., & Shim, M. (2010). The role of provider–patient communication and trust in online sources in Internet use for health-related activities. Journal of Health Communication, 15(sup3), 186–199. doi:10.1080/10810730.2010.522691
  • Hu, P., & Reuben, D. B. (2002). Effects of managed care on the length of time that elderly patients spend with physicians during ambulatory visits: National ambulatory medical care survey. Medical Care, 40(7), 606–613. doi:10.1097/01.MLR.0000017791.85577.3B
  • Institute of Medicine. (2001). Crossing the quality chasm. doi:10.17226/10027
  • Jain, P., & Slater, M. D. (2013). Provider portrayals and patient-provider communication in drama and reality medical entertainment television shows. Journal of Health Communication, 18(6), 703–722. doi:10.1080/10810730.2012.757388
  • Johnson, E. K., Len-Ríos, M., Shoenberger, H., & Han, K. J. (2019). A fatal attraction: The effect of TV viewing on smoking initiation among young women. Communication Research, 46(5), 688–707. doi:10.1177/0093650216641183
  • Krippendorff, K. (2004). Reliability in content analysis. Human Communication Research, 30(3), 411–433. doi:10.1111/j.1468-2958.2004.tb00738.x
  • Lamas, D. (2019, May 21). Doctor, we need you in the writer’s room, stat. Retrieved from The New York Times website https://www.nytimes.com/2019/05/15/well/live/tv-medical-drama-resident.html
  • Ledford, C. J. W., Cafferty, L. A., & Russell, T. C. (2015). The influence of health literacy and patient activation on patient information seeking and sharing. Journal of Health Communication, 20(sup2), 77–82. doi:10.1080/10810730.2015.1066466
  • Lee, W., Alkureishi, M. A., Ukabiala, O., Venable, L. R., Ngooi, S. S., Staisiunas, D. D., … Arora, V. M. (2016). Patient perceptions of electronic medical record use by faculty and resident physicians: A mixed methods study. Journal of General Internal Medicine, 31(11), 1315–1322. doi:10.1007/s11606-016-3774-3
  • Levinson, W., Lesser, C. S., & Epstein, R. M. (2010). Developing physician communication skills for patient-centered care. Health Affairs, 29(7), 1310–1318. doi:10.1377/hlthaff.2009.0450
  • Liu, Y., Huang, Y., Gao, H., & Cheng, X. (2017). Communication skills training: Adapting to the trends and moving forward. Bioscience Trends, 11(2), 142–147. doi:10.5582/bst.2017.01095
  • Maciejewski, M. L., Hammill, B. G., Bayliss, E. A., Ding, L., Voils, C. I., Curtis, L. H., & Wang, V. (2017). Prescriber continuity and disease control of older adults. Medical Care, 55(4), 405–410. doi:10.1097/MLR.0000000000000658
  • Makoul, G., & Peer, L. (2004). Dissecting the doctor shows: A content analysis of ER and chicago hope. In L. D. Friedman (Ed.), Cultural sutures : Medicine and media (pp. 244–263). Retrieved from https://books.google.com/books?id=Fk93cx9ZXGMC&pg=PA244&lpg=PA244&dq=makoul+dissecting+the+doctor+shows&source=bl&ots=paioD5MYXC&sig=ACfU3U26OGNwLBVy7YFl_zjneWBMUn5tnA&hl=en&sa=X&ved=2ahUKEwiKuuLU0sPiAhVurlkKHR1zD1YQ6AEwAHoECAkQAQ#v=onepage&q=makouldis
  • Mastro, D., & Figueroa-Caballero, A. (2018). Measuring extremes. Quantitative content analysis of prime time TV depictions of body type. Journal of Broadcasting and Electronic Media, 62, 320–336. doi:10.1080/08838151.2018.1451853
  • Moyer-Gusé, E. (2008). Toward a theory of entertainment persuasion: Explaining the persuasive effects of entertainment-education messages. Communication Theory, 18(3), 407–425. doi:10.1111/j.1468-2885.2008.00328.x
  • Nielsen Media Company. (2018). The nielsen total audience report: Q1 2018. Retrieved from https://www.nielsen.com/us/en/insights/reports/2018/q1-2018-total-audience-report.html
  • Patient-Centered Primary Care Collaborative. (2018). History: Major milestones for primary care and the medical home. Retrieved from https://www.pcpcc.org/content/history-0
  • Platonova, E. A., & Shewchuk, R. M. (2015). Patient assessment of primary care physician communication: Segmentation approach. International Journal of Health Care Quality Assurance, 28(4), 332–342. doi:10.1108/IJHCQA-11-2013-0136
  • Primack, B. A., Roberts, T., Fine, M. J., Dillman Carpentier, F. R., Rice, K. R., & Barnato, A. E. (2012). ER vs. ED: A comparison of televised and real-life emergency medicine. The Journal of Emergency Medicine, 43(6), 1160–1166. doi:10.1016/j.jemermed.2011.11.002
  • Quick, B. L. (2009). The effects of viewing Grey’s Anatomy on perceptions of doctors and patient satisfaction. Journal of Broadcasting & Electronic Media, 53(1), 38–55. doi:10.1080/08838150802643563
  • Rhodes, R. L., Tindall, K., Xuan, L., Paulk, M. E., & Halm, E. A. (2015). Communication about advance directives and end-of-life care options among internal medicine residents. American Journal of Hospice and Palliative Medicine, 32(3), 262–268. doi:10.1177/1049909113517163
  • Rouf, E., Whittle, J., Lu, N., & Schwartz, M. D. (2007). Computers in the exam room: Differences in physician-patient interaction may be due to physician experience. Journal of General Internal Medicine, 22(1), 43–48. doi:10.1007/s11606-007-0112-9
  • Santiago, A. L. H. (2017). The 10 highest-rated TV shows of 2017, according to nielsen ratings. Retrieved from Business Insider website https://www.businessinsider.com/the-10-highest-rated-tv-shows-of-2017-according-to-nielsen-ratings-2017-12
  • Schaad, B., Bourquin, C., Bornet, F., Currat, T., Saraga, M., Panese, F., & Stiefel, F. (2015). Dissatisfaction of hospital patients, their relatives, and friends: Analysis of accounts collected in a complaints center. Patient Education and Counseling, 98(6), 771–776. doi:10.1016/j.pec.2015.02.019
  • Scharrer, E., & Blackburn, G. (2018). Is reality TV a bad girls club? Television use, docusoap reality television viewing, and the cultivation of the approval of aggression. Journalism & Mass Communication Quarterly, 95(1), 235–257. doi:10.1177/1077699017706482
  • Segrin, C., & Nabi, R. L. (2002). Does television viewing cultivate unrealistic expectations about marriage? Journal of Communication, 52(2), 247–263. doi:10.1111/j.1460-2466.2002.tb02543.x
  • Serrone, R. O., Weinberg, J. A., Goslar, P. W., Wilkinson, E. P., Thompson, T. M., Dameworth, J. L., … Petersen, S. R. (2018). Grey’s Anatomy effect: Television portrayal of patients with trauma may cultivate unrealistic patient and family expectations after injury. Trauma Surgery & Acute Care Open, 3(1), e000137. doi:10.1136/tsaco-2017-000137
  • Slater, M. D., & Rouner, D. (2002). Entertainment-education and elaboration likelihood: Understanding the processing of narrative persuasion. Communication Theory, 12(2), 173–191. doi:10.1111/j.1468-2885.2002.tb00265.x
  • StataCorp. (2018). Stata statistical software: Version 15 (15th ed.). College Station, TX: Author.
  • Street, R. L., & De Haes, H. C. J. M. (2013). Designing a curriculum for communication skills training from a theory and evidence-based perspective. Patient Education and Counseling, 93(1), 27–33. doi:10.1016/j.pec.2013.06.012
  • Street, R. L., Liu, L., Farber, N. J., Chen, Y., Calvitti, A., Zuest, D., … Agha, Z. (2014). Provider interaction with the electronic health record: The effects on patient-centered communication in medical encounters. Patient Education and Counseling, 96(3), 315–319. doi:10.1016/j.pec.2014.05.004
  • Winsten, J. A., & DeJong, W. (2001). The designated driver campaign. In C. K. Rice & Atkin (Eds.), Public communication campaigns (3rd ed., pp. 290–294). Thousand Oaks, CA: Sage.
  • Zhang, B., Wright, A. A., Huskamp, H. A., Nilsson, M. E., Maciejewski, M. L., Earle, C. C., … Prigerson, H. G. (2009). Health care costs in the last week of life. Archives of Internal Medicine, 169(5), 480. doi:10.1001/archinternmed.2008.587
  • Zillmann, D., & Brosius, H. (2000). Exemplification in communication: The influence of case reports on the perception of issues. Mahwah, NJ: Lawrence Erlbaum Associates Publishers.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.