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New Directions in Listening Research: The Communication Center

Peer-to-Peer Tutoring: A Model for Utilizing Empathetic Listening to Build Client Relationships in the Communication Center

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Pages 70-75 | Published online: 02 May 2012

References

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  • Ender , S. C. and Newton , F. B. 2000 . Students helping students: A guide for peer educators on college campuses , San Francisco , CA : Jossey-Bass .
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  • Stewart , J. and Logan , C. 2002 . “ Empathetic and dialogic listening ” . In Bridges, not walls: A book about interpersonal communication, , 8th ed. , Edited by: Stewart , J. S. 208 – 229 . Boston : McGraw-Hill .

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