167
Views
1
CrossRef citations to date
0
Altmetric
Original Articles

Factors affecting stakeholder’s levels of satisfaction with community partnership association in Rayong Province, Thailand

ORCID Icon

References

  • Bear, S., Rahman, N., & Post, C. (2010). The impact of board diversity and gender composition on corporate social responsibility and firm reputation. Journal Bus Ethics, 97(2), 207–221. doi:10.1007/s10551-010-0505-2
  • Breitbarth, T., Harris, P., & Aitken, R. (2009). Corporate social responsibility in the European Union: A new trade barrier? Journal of Public Affairs, 9(4), 239–255. doi:10.1002/pa.v9:4
  • Calabrese, A., Costa, R., & Rosati, F. (2016). Gender differences in customer expectations and perceptions of corporate social responsibility. Journal of Cleaner Production, 116, 135–149. doi:10.1016/j.jclepro.2015.12.100
  • Castka, P., & Balzarova, M. A. (2007). A critical look on quality through CSR lenses: Key challenges stemming from the development of ISO 26000. International Journal of Quality & Reliability Management, 24(7), 738–752. doi:10.1108/02656710710774700
  • Cochran, W. G. (1963). Sampling techniques (2nd ed.). New York, NY/London, UK: John Wiley and Sons, Inc.
  • Dodds, R., & Joppe, M. (2005). CSR in the tourism industry? The status of and potential for certification, codes of conduct and guidelines. Washington, DC: IFC.
  • Du, S., Bhattacharya, C. B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12(1), 8–19. doi:10.1111/ijmr.2010.12.issue-1
  • Fliess, B., Lee, H. J., Dubreuil, O. L., & Agatiello, O. R. (2007). CSR and trade: Informing consumers about social and environmental conditions of globalised production. Paris, France: OECD Publishing.
  • Fombrun, C. J. (2005). A world of reputation research, analysis and thinking—Building corporate reputation through CSR initiatives: Evolving standards. Corporate Reputation Review, 8(1), 7–12. doi:10.1057/palgrave.crr.1540235
  • Fuzi, N. M., Habidin, N. F., Desa, A. F. N. C., Zamri, F. I. M., & Hibadullah, S. N. (2013). Corporate social responsibility practices, ISO 26000 efforts and CSR performance in Malaysian automotive industry. International Journal of Managerial and Financial Accounting, 5(3), 277–293. doi:10.1504/IJMFA.2013.058550
  • Gabzdylova, B., Raffensperger, J. F., & Castka, P. (2009). Sustainability in the New Zealand wine industry: Drivers, stakeholders and practices. Journal of Cleaner Production, 17(11), 992–998. doi:10.1016/j.jclepro.2009.02.015
  • González-Sánchez, G., Maeso-González, E., Olmo-Sánchez, M. I., Gutiérrez-Bedmar, M., Mariscal, A., & García-Rodríguez, A. (2017). Road traffic injuries, mobility and gender. Patterns of risk in Southern Europe. Journal of Transport & Health, 8, 35–43.
  • Govindan, K., Kannan, D., & Shankar, K. M. (2014). Evaluating the drivers of corporate social responsibility in the mining industry with multi-criteria approach: A multi-stakeholder perspective. Journal of Cleaner Production, 84, 214–232. doi:10.1016/j.jclepro.2013.12.065
  • Hond, F., Rehbein, K. A., Bakker, F. G., & Lankveld, H. K. V. (2014). Playing on two chess- boards: Reputation effects between corporate social responsibility (CSR) and corporate political activity (CPA). Journal of Management Studies, 51(5), 790–813. doi:10.1111/joms.2014.51.issue-5
  • Kahreh, M. S., Babania, A., Tive, M., & Mirmehdi, S. M. (2014). An examination to effects of gender differences on the corporate social responsibility (CSR). Procedia-Social and Behavioral Sciences, 109, 664–668. doi:10.1016/j.sbspro.2013.12.525
  • Lee, K. H., & Shin, D. (2010). Consumers’ responses to CSR activities: The linkage between increased awareness and purchase intention. Public Relations Review, 36(2), 193–195. doi:10.1016/j.pubrev.2009.10.014
  • McGuire, J. B., Sundgren, A., & Schneeweis, T. (1988). Corporate social responsibility and firm financial performance. Academic Managed Journal, 31(4), 854–872.
  • Munteanu, C., Ceobanu, C., Bobâlcă, C., & Anton, O. (2010). An analysis of customer satisfaction in a higher education context. International Journal of Public Sector Management, 23(2), 124–140. doi:10.1108/09513551011022483
  • Park, J., Lee, H., & Kim, C. (2014). Corporate social responsibilities, consumer trust and corporate reputation: South Korean consumers’ perspectives. Journal of Business Research, 67(3), 295–302. doi:10.1016/j.jbusres.2013.05.016
  • Perez, A., & Bosque, I. R. (2015a). Corporate social responsibility and customer loyalty: Exploring the role of identification, satisfaction and type of company. Journal of Services Marketing, 29(1), 15–25. doi:10.1108/JSM-10-2013-0272
  • Perrini, F. (2006). SMEs and CSR theory: Evidence and implications from an Italian perspective. Journal of Business Ethics, 67(3), 305–316. doi:10.1007/s10551-006-9186-2
  • Saeidi, S. P., Sofian, S., Saeidi, P., Saeidi, S. P., & Saaeidi, S. A. (2015). How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction. Journal of Business Research, 68(2), 341–350. doi:10.1016/j.jbusres.2014.06.024
  • Singh, A. S., & Masuku, M. B. (2012). Fundamentals of applied research and sampling techniques. International Journal of Medical and Applied Sciences, 2(4), 124–132.
  • Sudman, S. (1976). Applied sampling. New York, NY: Academic Press.
  • Suh, M., Greene, H., Israilov, B., & Rho, T. (2015). The impact of customer education on customer loyalty through service quality. Services Marketing Quarterly, 36(3), 261–280. doi:10.1080/15332969.2015.1046776
  • Torugsa, N. A., O’Donohue, W., & Hecker, R. (2012). Capabilities, proactive CSR and financial performance in SMEs: Empirical evidence from an Australian manufacturing industry sector. Journal of Business Ethics, 109(4), 483–500. doi:10.1007/s10551-011-1141-1
  • Verbruggen, H., Kuik, O., & Bennis, M. (1995). Environmental regulations as trade barriers for developing countries: Eco-labelling and the Dutch cut flower industry. Amsterdam, Netherlands: London Institute for Environmental Studies.
  • Williamson, D., Lynch-Wood, G., & Ramsay, J. (2006). Drivers of environmental behaviour in manufacturing SMEs and the implications for CSR. Journal of Business Ethics, 67(3), 317–330. doi:10.1007/s10551-006-9187-1
  • Yamane, T. (1967). Statistics: An introductory analysis (2nd ed.). New York, NY: Harper and Row.
  • Zafar, S. N., Canner, J. K., Nagarajan, N., & Kushner, A. L., SOSAS4 Research Group. (2018). Road traffic injuries: Cross-sectional cluster randomized countrywide population data from 4 low-income countries. International Journal of Surgery, 52, 237–242. doi:10.1016/j.ijsu.2018.02.034
  • Zinenko, A., Rovira, M. R., & Montiel, I. (2015). The fit of the social responsibility standard ISO 26000 within other CSR instruments: Redundant or complementary? Sustainability Accounting, Management and Policy Journal, 6(4), 498–526. doi:10.1108/SAMPJ-05-2014-0032

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.