1,087
Views
17
CrossRef citations to date
0
Altmetric
Original Articles

Ethical leadership, intrapreneurship, service innovation performance and work engagement in chambers of commerce and industry

ORCID Icon

References

  • Agarwal, U. A. (2014). Linking justice, trust and innovative work behaviour to work engagement. Personnel Review, 43(1), 41–73. doi: 10.1108/PR-02-2012-0019
  • Ahmad, I., & Gao, Y. (2018). Ethical leadership and work engagement: The roles of psychological empowerment and power distance orientation. Management Decision, 1–15. 09. 06.2018tarihinde, doi:10.1108/MD-02-2017-0107sayfasındanerişilmiştir
  • Ahmed, F., Naqshbandi, M. M., Kaur, S., & Ng, B. K. (2018). Roles of leadership styles and relationship-based employee governance in open service innovation: Evidence from Malaysian service sector. Leadership & Organization Development Journal, 39(3), 353–374. doi:10.1108/LODJ-08-2017-0225
  • Alageeli, O. M., & Aalyateem, A. M. A. (2015). The role of the tacit knowledge in developing the human resources: Critical analytical study of the knowledge centre in the industrial commercial chamber in Jeddah, the Kingdom of Saudi Arabia. Procedia Computer Science, 65, 469–478. doi:10.1016/j.procs.2015.09.123
  • Alambeigi, A., Mohammadi, M., Asadi, A., & Zarei, B. (2012). The exploration of organization factors that inspire intrapreneurship in Iranian agricultural research organization (IARO). African Journal of Agricultural Research, 7(3), 378–384. doi:10.5897/AJAR11.347
  • Antoncic, B., & Hisrich, R. (2003). Clarifying the intrapreneurship concept. Journal of Small Business and Enterprise Development, 10(1), 7–24. doi:10.1108/14626000310461187
  • Avolio, B. J., Reichard, R. J., Hannah, S. T., Walumbwa, F. O., & Chan, A. (2009). Meta- analytic review of leadership impact research: Experimental and quasi-experimental studies. The Leadership Quarterly, 20(5), 764–784. doi:10.1016/j.leaqua.2009.06.006
  • Babcock-Roberson, M. E., & Strickland, O. J. (2010). The relationship between charismatic leadership, work engagement, and organizational citizenship behaviors. The Journal of Psychology, 144(3), 313–326. doi:10.1080/00223981003648336
  • Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20, 265–269. doi:10.1177/0963721411414534
  • Bakker, A. B., & Demerouti, E. (2014). Job demands-resources theory. In P. Y. Chen & C. L. Cooper (Eds.), Work and well-being: A complete reference guide (pp. 1–28). New York, NY: John Wiley & Sons.
  • Baron, R. M, & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal Of Personality and Social Psychology, 51(6), 1173–1182. doi: 10.1037/0022-3514.51.6.1173
  • Bass, B. M. (1997). Does the transactional/transformational leadership paradigm transcend organizational and national boundaries? American Psychologist, 52(2), 130–139. doi:10.1037/0003-066X.52.2.130
  • Bass, B. M., Avolio, B. J., Jung, D. I., & Benson, Y. (2003). Predicting unit performance by assessing transformational and transactional leadership. Journal of Applied Psychology, 88(2), 207–218. doi:10.1037/0021-9010.88.2.207
  • Bellingham, R. (2003). Ethical leadership: Rebuilding trust in corporations. Amherst, MA: HRD Press.
  • Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of lit in the analysis of covariance structures. Psychol. Bull., 88, 588–606. doi:10.1037/0033-2909.88.3.588
  • Blader, S., & Tyler, T. R. (2009). Testing and expanding the group engagement model. Journal of Applied Psychology, 94(2), 445–464. doi:10.1037/a0013935
  • Blau, P. (1964). Exchange and power in social life. New York, NY: Wiley & Sons.
  • Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The Leadership Quarterly, 17(6), 595–616. doi:10.1016/j.leaqua.2006.10.004
  • Brown, M. E., Treviño, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117–134. doi:10.1016/j.obhdp.2005.03.002
  • Brown, T. A. (2015). Confirmatory factor analysis for applied research. New York, NY: Guilford Publications.
  • Burns, J. M. (1979). Leadership. New York, NY: Harper & Row.
  • Byrne, B. M. (1998). Structural equation modeling with LISREL, PRELIS and SIMPLIS: Basic concepts, applications and programming. Mahwah, New Jersey: Lawrence Erlbaum Associates.
  • Byrne, B. M. (2013). Structural equation modeling with amos: Basic concepts, applications, and programming (2ed). New York, NY: Taylor & Francis.
  • Chan, K.-Y., Ho, M.-H. R., Kennedy, J. C., Uy, M. A., Kang, B. N. Y., Chernyshenko, O. S., & Yu, K. Y. T. (2017). Who wants to be an intrapreneur? relations between employees’ entrepreneurial, professional, and leadership career motivations and intrapreneurial motivation in organizations. Frontier in Psychology, 8, 1–11.
  • Chen, A. S. Y., & Hou, Y. H. (2016). The effects of ethical leadership, voice behavior and climates for innovation on creativity: A moderated mediation examination. The Leadership Quarterly, 27, 1–13. doi:10.1016/j.leaqua.2015.10.007
  • Cheng, J.-W., Chang, S.-C., Kuo, J.-H., & Cheung, Y.-H. (2014). Ethical leadership, work engagement, and voice behavior. Industrial Management & Data Systems, 114(5), 817–831. doi:10.1108/IMDS-10-2013-0429
  • Cheng, T. M., Hong, C. Y., & Yang, B. C. (2018). Examining the moderating effects of service climate on psychological capital, work engagement, and service behavior among flight attendants. Journal of Air Transport Management, 67, 94–102. doi:10.1016/j.jairtraman.2017.11.009
  • Crawford, B., & Branch, J. (2015). Interest plurality and institutional work: An ethnography of rural community organizing. Journal of Organizational Ethnography, 4(1), 98–116. doi:10.1108/JOE-10-2013-0018
  • Dawley, D. D., Stephens, R. D., & Stephens, D. B. (2005). Dimensionality of organizational commitment in volunteer workers: Chamber of commerce board members and role fulfillment. Journal of Vocational Behavior, 67(3), 511–525. doi:10.1016/j.jvb.2004.09.001
  • De Jong, J. P. J., & Den Hartog, N. D. (2007). How leaders influence employees’ innovative behavior. European Journal of Innovation Management, 10(1), 41–64. doi:10.1108/14601060710720546
  • Den Hartog, D. N., & Belschak, F. D. (2012). Work engagement and machiavellianism in the ethical leadership process. Journal of Business Ethics, 107(1), 35–47. doi:10.1007/s10551-012-1296-4
  • Dhar, R. L. (2016). Ethical leadership and its impact on service innovative behavior: The role of LMX and job autonomy. Tourism Management, 57, 139–148. doi:10.1016/j.tourman.2016.05.011
  • Diamantopoulos, A., & Siguaw, J. A. (2000). Introducing LISREL. London: Sage Publications.
  • Edú, S., Moriano, J., & Molero, F. (2014). Authentic leadership and intrapreneurial behavior: Cross-level analysis of the mediator effect of organizational identification and empowerment. International Entrepreneurship and Management Journal, 12, 131–152
  • Engelbrecht, A. S., Heine, G., & Mahembe, B. (2017). Integrity, ethical leadership, trust and work engagement. Leadership & Organization Development Journal, 38(3), 368–379. doi:10.1108/LODJ-11-2015-0237
  • Fallon, G., & Brown, R. B. (1999). Public law status chambers of commerce: Does Britain need them? Journal of Small Business and Enterprise Development, 6(3), 287–298. doi:10.1108/EUM0000000006686
  • Fan, X., Thompson, B., & Wang, L. (1999). Effects of sample size, estimation methods, and model specification on structural equation modeling fit indexes. Structural Equation Modeling, 6(1), 56–83. doi:10.1080/10705519909540119
  • Felício, J. A., Rodrigues, R., & Caldeirinha, V. R. (2012). The effect of intrapreneurship on corporate performance. Management Decision, 50(10), 1717–1738. doi:10.1108/00251741211279567
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 39–50. doi:10.1177/002224378101800104
  • Fredrickson, B. L. (2004). The broaden-and-build theory of positive emotions. Biological Sciences, 359(1449), 1367–1378. doi:10.1098/rstb.2004.1512
  • Fritz, C., & Sonnentag, S. (2007). Antecedents of day-level proactive behavior: A look at job stressors and positive affect during the workday. Journal of Management, 35(1), 94–111. doi:10.1177/0149206307308911
  • Garg, S., & Dhar, R. L. (2017). Employee service innovative behavior: The roles of leader-member exchange (LMX), work engagement, and job autonomy. International Journal of Manpower, 38(2), 242–258. doi:10.1108/IJM-04-2015-0060
  • Gawke, J. C., Gorgievski, M. J., & Bakker, A. B. (2017). Employee intrapreneurship and work engagement: A latent change score approach. Journal of Vocational Behavior, 100(1), 88–100. doi:10.1016/j.jvb.2017.03.002
  • Ghadi, M. Y., Fernando, M., & Caputi, P. (2013). Transformational leadership and work engagement: The mediating effect of meaning in work. Leadership & Organization Development Journal, 34(6), 532–550. doi:10.1108/LODJ-10-2011-0110
  • Giurgiu, A. M., Manciu, L., & Lese, L. (2016). Technological development - a tool for social and economic impact of the chamber of commerce and industry of mures county. Procedia Technology, 22, 1092–1099. doi:10.1016/j.protcy.2016.01.154
  • Gumusluoglu, L., & Ilsev, A. (2009). Transformational leadership, creativity, and organizational innovation. Journal of Business Research, 62(4), 461–473. doi:10.1016/j.jbusres.2007.07.032
  • Guzmán, C., Blanco-Mesa, F., & Gaviria, M. (2016). Innovative behaviour and employee engagement: A case study in a family business. The 11th European Conference on Innovation and Entrepreneurship, At Jyväskyla – Finland, 15-16 September 2016.
  • Hahn, V. C., Frese, M., Binnewies, C., & Schmitt, A. (2012). Happy and proactive? The role of hedonic and eudaimonic well-being in business owners’ personal initiative. Entrepreneurship Theory and Practice, 36(1), 97–114. doi:10.1111/etap.2012.36.issue-1
  • Hair, J. F., Jr, Hult, G. T. M., Ringle, C., & Sarstedt, M. (2016). A primer on partial least squares structural equation modeling (PLS-SEM). Thousand Oaks: Sage Publications.
  • Hansen, S., Alge, B., Brown, M., Jackson, C., & Dunford, B. (2013). Ethical leadership: Assessing the value of a multifoci social exchange perspective. Journal of Business Ethics, 115(3), 435–449. doi:10.1007/s10551-012-1408-1
  • Hayes, A. F. (2013). Mediation, moderation, and conditional process analysis. introduction to mediation, moderation, and conditional process analysis: A regression-based approach (pp. 1–20). New York: Guilford Publications.
  • Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513. doi:10.1037/0003-066X.44.3.513
  • Hollebeek, L. D., Andreassen, T. W., Smith, D. L. G., Grönquist, D., Karahasanovic, A., & Márquez, Á. (2018). Epilogue – Service innovation actor engagement: An integrative model. Journal of Services Marketing, 32(1), 95–100. doi:10.1108/JSM-11-2017-0390
  • Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic Journal of Business Research Methods, 6(1), 53–60.
  • Howell, D. C. (2010). Statistical methods for psychology. (7th ed.) Belmont: Wadsworth, Cengage Learning.
  • Hoyle, R. (1995). Structural equation modeling: Concepts, issues and applications. Thousand Oaks, CA: Sage Publications.
  • Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. doi:10.1080/10705519909540118
  • Hu, M. L. M., Horng, J. S., & Sun, Y. H. C. (2009). Hospitality teams: Knowledge sharing and service innovation performance. Tourism Management, 30(1), 41–50. doi:10.1016/j.tourman.2008.04.009
  • Janssen, O. (2005). The joint impact of perceived influence and supervisor supportiveness on employee innovation behavior. Journal of Occupational and Organizational Psychology, 78(4), 573–579. doi:10.1348/096317905X25823
  • Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(3), 692–724.
  • Kalshoven, K., Den Hartog, D. N., & De Hoogh, A. H. B. (2011). Ethical leadership at work (ELW): Development and validation of a multidimensional measure. The Leadership Quarterly, 22(1), 51–69. doi:10.1016/j.leaqua.2010.12.007
  • Keith, T. (2006). Multiple regression and beyond. Boston, MA.: Pearson Education.
  • Kim, W., Kolb, J., & Kim, T. (2012). The relationship between work engagement and performance: A review of empirical literature and a proposed research agenda. Human Resource Development Review, 29, 1–29.
  • Kindström, D., Kowalkowski, C., & Sandberg, E. (2013). Enabling service innovation: A dynamic capabilities approach. Journal of Business Research, 66(8), 1063–1073. doi:10.1016/j.jbusres.2012.03.003
  • Kline, R. B. (2005). Principles and practice of structural equation modeling (2nd ed.). New York, NY: The Guilford Press.
  • Kline, R. B. (2016). Principles and practices of structural equation modeling (4th Edn). New York, NY: The Guilford Press.
  • Knies, E., & Leisink, P. (2013). Linking people management and extra-role behavior: Results of a longitudinal study. Human Resource Management Journal, 24(1), 57–76. doi:10.1111/1748-8583.12023
  • Krell, E. (2005). Personality counts. HR Magazine, 50(11), 46–52.
  • Kuratko, D. F., Hornsby, J. S., & Bishop, J. W. (2005). An examination of managers’ entrepreneurial actions and job satisfaction. International Entrepreneurship and Management Journal, 1(3), 275–291. doi:10.1007/s11365-005-2589-1
  • Lussier, R. N., & Achua, C. F. (2007). Effective Leadership (3rd ed.). OH: Thomson South-Western.
  • Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23(3), 695–706. doi:10.1002/job.165
  • Macey, W. H., Schneider, B., Barbera, K. M., & Young, S. A. (2009). Employee engagement: tools for analysis, practice and competitive advantage. Oxford, UK: Wiley-Blackwell.
  • MacKenzie, S. B., & Podsakoff, P. M. (2012). Common method bias in marketing: Causes, mechanisms, and procedural remedies. Journal of Retailing, 88(4), 542–555. doi:10.1016/j.jretai.2012.08.001
  • Matear, S., Gray, B. J., & Garrett, T. (2004). Market orientation, brand investment new service development, market position and performance for service organizations. International Journal of Service Industry Management, 15(3/4), 284–301. doi:10.1108/09564230410540944
  • May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77(1), 11–37. doi:10.1348/096317904322915892
  • Meyer, J. P., & Allen, N. J. (1997). Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA: Sage Publications.
  • Miles, J., & Shevlin, M. (2007). A time and a place for incremental fit indices. Personality and Individual Differences, 42(5), 869–874. doi:10.1016/j.paid.2006.09.022
  • Miller, D. (1983). The correlates of entrepreneurship in three types of firms. Management Science, 29(7), 770–791. doi:10.1287/mnsc.29.7.770
  • Moriano, J. A., Molero, F., Topa, G., & Lévy Mangin, J. P. (2011). The influence of transformational leadership and organizational identification on intrapreneurship. International Entrepreneurship and Management Journal, 14, 1–17.
  • Nielsen, K., Yarker, J., Randall, R., & Munir, F. (2009). The mediating effects of team and selfefficacy on the relationship between transformational leadership, and job satisfaction and psychological well-being in healthcare professionals: A cross-sectional questionnaire survey. International Journal of Nursing Studies, 46(9), 1236–1244. doi:10.1016/j.ijnurstu.2009.03.001
  • Northouse, P. G. (2007). Leadership: Theory and practice (4th ed. ed.). Thousand Oaks, CA: SAGE Publications.
  • Parker, S. K., Williams, H. M., & Turner, N. (2006). Modeling the antecedents of proactive behavior at work. The Journal of Applied Psychology, 91(3), 636–652. doi:10.1037/0021-9010.91.3.636
  • Piccolo, R. F., & Colquitt, J. A. (2006). Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management Journal, 49(2), 327–340. doi:10.5465/amj.2006.20786079
  • Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531–544. doi:10.1177/014920638601200408
  • Sacchi, M. D. (1998). A bootstrap procedure for high-resolution velocity analysis. Geophysics, 63(5), 1716–1725. doi:10.1190/1.1444467
  • Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The International Journal of Human Resource Management, 19(1), 116–131. doi:10.1080/09585190701763982
  • Schaufeli, W., & Bakker, A. (2003). Utrecht work engagement scale: Preliminary manual. In Utrecht. Occupational Health Psychology Unit, Utrecht University, the Netherlands. Retrieved from https://www.wilmarschaufeli.nl/publications/Schaufeli/Test%20Manuals/Test_manual_UWES_English.pdf
  • Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The measurement of work engagement with a short questionnaire: A cross-national study. Educational and Psychological Measurement, 66, 701–716. doi:10.1177/0013164405282471
  • Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An integrative model of organizational trust: Past, present and future. Academy of Management Review, 32(2), 344–354. doi:10.5465/amr.2007.24348410
  • Schuckert, M, Kim, T. T, Paek, S, & Lee, G. (2018). Motivate to innovate: How authentic and transformational leaders influence employees’ psychological capital and service innovation behavior. International Journal Of Contemporary Hospitality Management, 30(2), 776–796. doi:10.1108/IJCHM-05-2016-0282
  • Schumacker, R. E., & Lomax, R. G. (1996). A beginner’s guide to structural equation modeling. Mahwah, New Jersey: Lawrence Erlbaum Associates, Publishers.
  • Scott, S. G., & Bruce, R. A. (1994). Determinants of innovative behavior: A path model of individual innovation in the workplace. Academy of Management Journal, 37(3), 580–607.
  • Shepherd, D. A., Haynie, M. J., & Patzelt, H. (2013). Project failures arising from corporate entrepreneurship: Impact of multiple project failures on employee’s accumulated emotions, learning, and motivation. Journal of Product Innovation Management, 30(5), 880–895. doi:10.1111/jpim.12035
  • Shin, S. J., & Zhou, J. (2003). Transformational leadership, conservation, and creativity: Evidence from Korea. Academy of Management Journal, 46(6), 703–714. doi:10.5465/30040662
  • Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: a new look at the interface between nonwork and work. Journal of Applied Psychology, 88, 518–528. doi:10.1037/0021-9010.88.3.518
  • Spiegelaere, S. D., Gyes, G. V., Witte, H. D., Niesen, W., & Hootegem, G. V. (2014). On the relation of job insecurity, job autonomy, innovative work behaviour and the mediating effect of work engagement. Creativity And Innovation Management, 23(3), 318–330. doi:10.1111/caim.2014.23.issue-3
  • Steiger, J. H. (2007). Understanding the limitations of global fit assessment in structural equation modeling. Personality and Individual Differences, 42(5), 893–898. doi:10.1016/j.paid.2006.09.017
  • Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics (5th edition). New York, NY: Allyn and Bacon.
  • Taormina, R. J. (1997). Organizational socialization: A multidomain, continuous process model. International Journal of Selection and Assessment, 5(1), 29–47. doi:10.1111/ijsa.1997.5.issue-1
  • Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach’s alpha. International Journal of Medical Education, 2, 53–55. doi:10.5116/ijme.4dfb.8dfd
  • Tims, M., Bakker, A. B., & Xanthopoulou, D. (2011). Do transformational leaders enhance their followers’ daily work engagement? The Leadership Quarterly, 22(1), 121–131. doi:10.1016/j.leaqua.2010.12.011
  • Valsania, S. E., Moriano, J. A., & Molero, F. (2016). Authentic leadership and intrapreneurial behavior: Cross-level analysis of the mediator effect of organizational identification and empowerment. International Entrepreneurship and Management Journal, Springer, 12(1), 131–152. doi:10.1007/s11365-014-0333-4
  • Van Maanen, J., & Schein, E. H. (1979). Toward a theory of organizational socialization. Research in Organizational Behavior, 1, 209–264.
  • Vander Elst, T., De Cuyper, N., & De Witte, H. (2011). The role of perceived control in the relationship between job insecurity and psychosocial outcomes: moderator or mediator? Stress and Health, 27, 215–227. doi:10.1002/smi.1371
  • Walumbwa, F. O., Mayer, D. M., Wang, P., Wang, H., Workman, K., & Christensen, A. L. (2011). Linking ethical leadership to employee performance: The roles of leaderemember exchange, self-efficacy, and organizational identification. Organizational Behavior and Human Decision Processes, 115(2), 204–213. doi:10.1016/j.obhdp.2010.11.002
  • West, M. A., & Farr, J. L. (1990). Innovation and creativity at work: psychological and organizational strategies. New York, NY: John Wiley and Sons.
  • Wheaton, B., Muthen, B., Alwin, D. F., & Summers, G. F. (1977). Assessing Reliability and Stability in Panel Models. In D. R. Heise (Ed.), Sociological methodology (pp. 84–136). San Francisco, CA: Jossey-Bass, Inc.
  • Williams, L. J., Hartman, N., & Cavazotte, F. (2010). Method variance and markervariables: A review and comprehensive CFA marker technique. Organizational Research Methods, 13(3), 477–514. doi:10.1177/1094428110366036
  • Xiaojun, L., & Guy, M. E. (2014). How emotional labor and ethical leadership affect job engagement for Chinese public servants. Public Personnel Management, 43(1), 3–24. doi:10.1177/0091026013512278
  • Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: Literature review. Journal of Management Development, 35(2), 190–216. doi:10.1108/JMD-01-2015-0004
  • Zahra, S. A., Jennings, D. F., & Kuratko, D. F. (1999). The antecedents and consequences of firm level entrepreneurship: The state of the field. Entrepreneurship: Theory and Practice, 24(2), 45–66.
  • Zhu, W., Avolio, B. J., & Walumbwa, F. O. (2009). Moderating role of follower characteristics with transformational leadership and follower work engagement. Group and Organization Management, 34(5), 590–619. doi:10.1177/1059601108331242

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.