Corporate image and destination image: the moderating effect of the motivations on the destination image of Spain in South Korea

References

• Anderson, J., & Gerbing, D. (1988). The use of pledges to build and sustain commitment in distribution channels: A review and recommended two-step approach. Psychological Bulletin, 103, 411–423. doi: 10.1037/0033-2909.103.3.411
   Web of Science ®Google Scholar
• Assiouras, I., Skourtis, G., Koniordos, M., & Giannopoulos, A. A. (2015). Segmenting East Asian tourists to Greece by travel motivation. Asia Pacific Journal of Tourism Research, 20(12), 1389–1410. doi: 10.1080/10941665.2014.982140
   Web of Science ®Google Scholar
• Balmer, J. M. (2008). Identity based views of the corporation: Insights from corporate identity, organisational identity, social identity, visual identity, corporate brand identity and corporate image. European Journal of Marketing, 42(9/10), 879–906. doi: 10.1108/03090560810891055
   Web of Science ®Google Scholar
• Baloglu, S. (1997). The relationship between destination images and sociodemographic and trip characteristics of international travellers. Journal of Vacation Marketing, 3(3), 221–233. doi: 10.1177/135676679700300304
   Google Scholar
• Baloglu, S. (2001). Image variations of Turkey by familiarity index: Informational and experiential dimensions. Tourism Management, 22(2), 127–133. doi: 10.1016/S0261-5177(00)00049-2
   Web of Science ®Google Scholar
• Baloglu, S., & McCleary, K. W. (1999a). A model of destination image formation. Annals of Tourism Research, 26(4), 868–897. doi: 10.1016/S0160-7383(99)00030-4
   Web of Science ®Google Scholar
• Baloglu, S., & McCleary, K. W. (1999b). US international pleasure travelers’ images of four Mediterranean destinations: A comparison of visitors and non-visitors. Journal of Travel Research, 38(2), 144–152. doi: 10.1177/004728759903800207
   Google Scholar
• Baloglu, S., & Uysal, M. (1996). Market segments of push and pull motivations: A canonical correlation approach. International Journal of Contemporary Hospitality Management, 8(3), 32–38. doi: 10.1108/09596119610115989
   Google Scholar
• Beerli, A., & Martín, J. D. (2004a). Factors influencing destination image. Annals of Tourism Research, 31(3), 657–681. doi: 10.1016/j.annals.2004.01.010
   Web of Science ®Google Scholar
• Beerli, A., & Martín, J. D. (2004b). Tourists’ characteristics and the perceived image of tourist destination: A quantitative analysis. A case study of Lanzarote, Spain. Tourism Management, 25, 623–636. doi: 10.1016/j.tourman.2003.06.004
   Web of Science ®Google Scholar
• Bentler, P., & Bonett, D. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88, 588–606. doi: 10.1037/0033-2909.88.3.588
   Web of Science ®Google Scholar
• Bieger, T., & Laesser, C. (2002). Market segmentation by motivation: The case of Switzerland. Journal of Travel Research, 41(1), 68–76. doi: 10.1177/004728750204100110
   Google Scholar
• Bigné, E., Chumpitaz, R., Andreu, L., & Swaen, V. (2005). Percepción de la Responsabilidad Social Corporativa: Un análisis corss-cultural. Universia Business Review, 5, 14–27.
   Google Scholar
• Capriotti, P. (2013). Branding corporativo. La comunicación de las marcas, 47.
   Google Scholar
• Casa Asia. (2017). Turismo Asiático. Turismo de Calidad. Barcelona: Casa Asia. Retrieved from Recuperado de https://www.casaasia.es/media/asset_publics/resources/000/053/556/original/INFORME_TURISMO.pdf
   Google Scholar
• Chang, J. (2006). Segmenting tourists to aboriginal cultural festivals: An example in the rukai tribal area, Taiwan. Tourism Management, 27(6), 1224–1234. doi: 10.1016/j.tourman.2005.05.019
   Web of Science ®Google Scholar
• Chen, C. C., Lai, Y. H. R., Petrick, J. F., & Lin, Y. H. (2016). Tourism between divided nations: An examination of stereotyping on destination image. Tourism Management, 55, 25–36. doi: 10.1016/j.tourman.2016.01.012
   Web of Science ®Google Scholar
• Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408–424. doi: 10.1016/0160-7383(79)90004-5
   Google Scholar
• Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334. doi: 10.1007/BF02310555
   Web of Science ®Google Scholar
• Dann, G. M. (1977). Anomie, ego-enhancement and tourism. Annals of Tourism Research, 4(4), 184–194. doi: 10.1016/0160-7383(77)90037-8
   Google Scholar
• Dann, G. M. (1981). Tourist motivation an appraisal. Annals of Tourism Research, 8(2), 187–219. doi: 10.1016/0160-7383(81)90082-7
   Google Scholar
• Dowling, G. R. (1994). Corporate reputations: Strategies for developing the corporate brand. London: Kogan Page.
   Google Scholar
• Dowling, G. R. (2004). Corporate reputations: Should you compete on yours? California Management Review, 46(3), 19–36. doi: 10.2307/41166219
   Web of Science ®Google Scholar
• Echtner, C. M., & Ritchie, J. B. (1991). The meaning and measurement of destination image. Journal of Tourism Studies, 2(2), 2–12.
   Google Scholar
• Echtner, C. M., & Ritchie, J. B. (1993). The measurement of destination image: An empirical assessment. Journal of Travel Research, 31(4), 3–13. doi: 10.1177/004728759303100402
   Google Scholar
• Fodness, D. (1994). Measuring tourist motivation. Annals of Tourism Research, 21(3), 555–581. doi: 10.1016/0160-7383(94)90120-1
   Web of Science ®Google Scholar
• Fornell, C., & Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19, 440–452. doi: 10.2307/3151718
   Web of Science ®Google Scholar
• Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. doi: 10.2307/3151312
   Web of Science ®Google Scholar
• Gandara, J. M. (2004). La calidad y la competitividad de los destinos turísticos urbanos. Turismo-Visão e Ação, 6(1), 69–93.
   Google Scholar
• Gartner, W. C. (1993). Image formation process. Journal of Travel and Tourism Marketing, 2(2/3), 191–215.
   Google Scholar
• Goodall, B. (1990). The dynamics of tourism place marketing. In Marketing tourism places (G. Ashworth & B. Goodall, pp. 259–279). London: Routledge.
   Google Scholar
• Goodrich, J. N. (1978). The relationship between preferences for and perceptions of vacation destinations: Application of a choice model. Journal of Travel Research, 17(2), 8–13. doi: 10.1177/004728757801700202
   Google Scholar
• Gotsi, M., Lopez, C., & Andriopoulos, C. (2011). Building country image through corporate image: Exploring the factors that influence the image transfer. Journal of Strategic Marketing, 19(3), 255–272. doi: 10.1080/0965254X.2011.581387
   Google Scholar
• Gray, E. R., & Balmer, J. M. (1998). Managing corporate image and corporate reputation. Long Range Planning, 31(5), 695–702. doi: 10.1016/S0024-6301(98)00074-0
   Web of Science ®Google Scholar
• Grönroos, C. (1984). A service quality model and its marketing implications. European Journal of Marketing, 18(4), 36–44. doi: 10.1108/EUM0000000004784
   Web of Science ®Google Scholar
• Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. (2005). Multivariate data analysis. Upper Saddle River, NJ: Prentice Hall.
   Google Scholar
• Hawkes, E., & Kwortnik, R. J. (2006). Connecting with the culture: A case study in sustainable tourism. Cornell Hotel and Restaurant Administration Quarterly, 47(4), 369–381. doi: 10.1177/0010880406289992
   Google Scholar
• Hong-bumm, K. (1998). Perceived attractiveness of Korean destinations. Annals of Tourism Research, 25(2), 340–361. doi: 10.1016/S0160-7383(98)00007-3
   Web of Science ®Google Scholar
• Hosany, S., & Prayag, G. (2013). Patterns of tourists’ emotional responses, satisfaction, and intention to recommend. Journal of Business Research, 66(6), 730–737. doi: 10.1016/j.jbusres.2011.09.011
   Web of Science ®Google Scholar
• Hritz, N. M., Sidman, C. L., & D’Abundo, M. (2014). Segmenting the college educated generation Y health and wellness traveler. Journal of Travel & Tourism Marketing, 31(1), 132–145. doi: 10.1080/10548408.2014.861727
   Web of Science ®Google Scholar
• Hu, L., & Bentler, P. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. doi: 10.1080/10705519909540118
   Web of Science ®Google Scholar
• Hunt, J. D. (1975). Image as a factor in tourism development. Journal of Travel Research, 13(3), 1–7. doi: 10.1177/004728757501300301
   Google Scholar
• Iso-Ahola, S. E. (1982). Toward a social psychological theory of tourism motivation: A rejoinder. Annals of Tourism Research, 9(2), 256–262. doi: 10.1016/0160-7383(82)90049-4
   Web of Science ®Google Scholar
• Iso-Ahola, S. E. (1983). Towards a social psychology of recreational travel. Leisure Studies, 2(1), 45–56. doi: 10.1080/02614368300390041
   Google Scholar
• Jeong, C. (2014). Marine tourist motivations comparing push and pull factors. Journal of Quality Assurance in Hospitality & Tourism, 15(3), 294–309. doi: 10.1080/1528008X.2014.921772
   Google Scholar
• Klenosky, D. B. (2002). The “pull” of tourism destinations: A means-end investigation. Journal of Travel Research, 40(4), 396–403. doi: 10.1177/004728750204000405
   Google Scholar
• Konecnik, M., & Gartner, W. C. (2007). Customer-based brand equity for a destination. Annals of Tourism Research, 34(2), 400–421. doi: 10.1016/j.annals.2006.10.005
   Web of Science ®Google Scholar
• Kozak, M. (2002). Comparative analysis of tourist motivations by nationality and destinations. Tourism Management, 23(3), 221–232. doi: 10.1016/S0261-5177(01)00090-5
   Web of Science ®Google Scholar
• Li, M., Cai, L. A., Lehto, X. Y., & Huang, J. (2010). A missing link in understanding revisit intention—The role of motivation and image. Journal of Travel & Tourism Marketing, 27(4), 335–348. doi: 10.1080/10548408.2010.481559
   Web of Science ®Google Scholar
• MacKay, K. J., & Fesenmaier, D. R. (1997). Pictorial element of destination in image formation. Annals of Tourism Research, 24(3), 537–565. doi: 10.1016/S0160-7383(97)00011-X
   Web of Science ®Google Scholar
• Malhotra, Y. (2005). Integrating knowledge management technologies in organizational business processes: Getting real time enterprises to deliver real business performance. Journal of Knowledge Management, 9(1), 7–28. doi: 10.1108/13673270510582938
   Google Scholar
• Markwick, N., & Fill, C. (1997). Towards a framework for managing corporate identity. European Journal of Marketing, 31(5/6), 396–409. doi: 10.1108/eb060639
   Google Scholar
• Melewar, T. C. (2003). Determinants of the corporate identity construct: A review of the literature. Journal of Marketing Communications, 9(4), 195–220. doi: 10.1080/1352726032000119161
   Google Scholar
• Melewar, T. C., & Karaosmanoglu, E. (2006). Seven dimensions of corporate identity: A categorisation from the practitioners’ perspectives. European Journal of Marketing, 40(7/8), 846–869. doi: 10.1108/03090560610670025
   Web of Science ®Google Scholar
• Mercadé, P., Molinillo, S., & Fernández, A. (2014). Influencia de las prácticas de responsabilidad social corporativa en la actitud del consumidor: análisis comparado de Mercadona. Carrefour y Eroski. Revista de Empresa Familiar, 4(1), 73–88.
   Google Scholar
• Moutinho, L. (1987). Consumer behaviour in tourism. European Journal of Marketing, 21(10), 5–44. doi: 10.1108/EUM0000000004718
   Web of Science ®Google Scholar
• Nikjoo, A. H., & Ketabi, M. (2015). The role of push and pull factors in the way tourists choose their destination. Anatolia, 26(4), 588–597. doi: 10.1080/13032917.2015.1041145
   Web of Science ®Google Scholar
• Oliver, R. L., & Swan, J. E. (1989). Consumer perceptions of interpersonal equity and satisfaction in transactions: A field survey approach. Journal of Marketing, 53, 21–35. doi: 10.1177/002224298905300202
   Web of Science ®Google Scholar
• Park, D. B., & Yoon, Y. S. (2009). Segmentation by motivation in rural tourism: A Korean case study. Tourism Management, 30(1), 99–108. doi: 10.1016/j.tourman.2008.03.011
   Web of Science ®Google Scholar
• Pearce, P. L. (1982). Perceived changes in holiday destinations. Annals of Tourism Research, 9(2), 145–164. doi: 10.1016/0160-7383(82)90044-5
   Web of Science ®Google Scholar
• Pearce, P. L. (1993). Fundamentals of tourist motivation. In D. G. Pearce, & R. W. Butler (Eds.), Tourism research, critiques and challenges (pp. 113–134). London: Routledge.
   Google Scholar
• Perelló, J. (2006). La imagen del destino turístico en el proceso global de satisfacción del consumidor. Centro de Estudios Turísticos Universidad De La Habana, 4–5.
   Google Scholar
• Phau, I., Lee, S., & Quintal, V. (2013). An investigation of push and pull motivations of visitors to private parks: The case of Araluen Botanic Park. Journal of Vacation Marketing, 19(3), 269–284. doi: 10.1177/1356766712471232
   Google Scholar
• Pike, S. (2009). Destination brand positions of a competitive set of near-home destinations. Tourism Management, 30(6), 857–866. doi: 10.1016/j.tourman.2008.12.007
   Web of Science ®Google Scholar
• Qu, H., Kim, L. H., & Im, H. H. (2011). A model of destination branding: Integrating the concepts of the branding and destination image. Tourism Management, 32(3), 465–476. doi: 10.1016/j.tourman.2010.03.014
   Web of Science ®Google Scholar
• Sangpikul, A. (2008). Travel motivations of Japanese senior travellers to Thailand. International Journal of Tourism Research, 10(1), 81–94. doi: 10.1002/jtr.643
   Web of Science ®Google Scholar
• San Martín, H., & Rodríguez del Bosque, I. A. (2008). Exploring the cognitive–affective nature of destination image and the role of psychological factors in its formation. Tourism Management, 29(2), 263–277. doi: 10.1016/j.tourman.2007.03.012
   Web of Science ®Google Scholar
• San Martín, H., & Rodríguez del Bosque, I. A. R. (2010). Un enfoque de gestión de la imagen de marca de los destinos turísticos basado en las características del turista.
   Google Scholar
• San Martín Gutiérrez, H. (2006). Estudio de la imagen de destino turístico y el proceso global de satisfacción: adopción de un enfoque integrador. Cantabria: Universidad de Cantabria.
   Google Scholar
• Sirakaya, E., Uysal, M., & Yoshioka, C. F. (2003). Segmenting the Japanese tour market to Turkey. Journal of Travel Research, 41(3), 293–304. doi: 10.1177/0047287502239038
   Google Scholar
• Steiger, J. (1990). Structural model evaluation and modification: An interval estimation approach. Multivariate Behavioral Research, 25, 173–180. doi: 10.1207/s15327906mbr2502_4
   PubMed Web of Science ®Google Scholar
• Stylos, N., Vassiliadis, C. A., Bellou, V., & Andronikidis, A. (2016). Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination. Tourism Management, 53, 40–60. doi: 10.1016/j.tourman.2015.09.006
   Web of Science ®Google Scholar
• United Nations World Tourism Organization (UNWTO). (2017). Panorama del turismo internacional. Edición 2017. Madrid: Author.
   Google Scholar
• United Nations World Tourism Organization (UNWTO). (2018). World tourism barometer and statistical annex. Advance Release January 2018. Madrid: Author.
   Google Scholar
• Van Ham, P. (2008). Place branding: The state of the art. The Annals of the American Academy of Political and Social Science, 616(1), 126–149. doi: 10.1177/0002716207312274
   Web of Science ®Google Scholar
• Van Riel, C. B., & Balmer, J. M. (1997). Corporate identity: The concept, its measurement and management. European Journal of Marketing, 31(5/6), 340–355. doi: 10.1108/eb060635
   Google Scholar
• Weaver, P. A., Kaufman, T. J., & Yoon, Y. (2001). A market segmentation stud based on benefits sought by visitors at heritage sites. Tourism Analysis, 6(3/4), 213–222. doi: 10.3727/108354201108749863
   Google Scholar
• Wilkins, S., Balakrishnan, M. S., & Huisman, J. (2012). Student choice in higher education: Motivations for choosing to study at an international branch campus. Journal of Studies in International Education, 16(5), 413–433. doi: 10.1177/1028315311429002
   Web of Science ®Google Scholar
• Woodside, A. G., & Lysonski, S. (1989). A general model of traveler destination choice. Journal of Travel Research, 27(4), 8–14. doi: 10.1177/004728758902700402
   Google Scholar
• Xu, F., Morgan, M., & Song, P. (2009). Students’ travel behaviour: A cross-cultural comparison of UK and China. International Journal of Tourism Research, 11(3), 255–268. doi: 10.1002/jtr.686
   Web of Science ®Google Scholar
• Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45–56. doi: 10.1016/j.tourman.2003.08.016
   Web of Science ®Google Scholar