From Urban heritage resources: social media analytics of Johor Bahru tourists’ experience and motivation for exploring heritage buildings

References

• Abdul Rahman, N., Halim, N., & Zakariya, K. (2018). Architectural value for urban tourism placemaking to rejuvenate the cityscape in Johor Bahru. IOP Conference Series: Materials Science and Engineering, 401(1). https://doi.org/10.1088/1757-899X/401/1/012010
   Google Scholar
• Abdul Rahman, N., Noraslinda, A., Leng, M., Esa, M., Kamal, K., & Halim, A. (2021). A method for formulating architectural value in Johor Bahru tourism building. In A. M. M. F. Bin Meor Razali, M. Awang, & S. S. Emamian (Eds.), Advances in civil engineering materials. Lecture notes in civil engineering (Vol. 139). Springer.
   Google Scholar
• Aghaabbasi, M., Moeinaddini, M., Zaly Shah, M., Asadi-Shekari, Z., & Arjomand Kermani, M. (2018). Evaluating the capability of walkability audit tools for assessing sidewalks. Sustainable Cities and Society, 37, 475–484. https://doi.org/10.1016/j.scs.2017.12.001
   Web of Science ®Google Scholar
• Amato, F., Moscato, V., Picariello, A., Colace, F., De Santo, M., Schreiber, F. A., & Tanca, L. (2017). Big data meets digital cultural heritage: Design and implementation of SCRABS, a smart context-aware browsing assistant for cultural environments. Journal on Computing and Cultural Heritage, 10(1), 1. https://doi.org/10.1145/3012286
   Google Scholar
• Anderson, D., & Lucas, K. (1997). The effectiveness of orienting students to the physical features of a science museum prior to visitation. Research in Science Education, 27(4), 485–495. https://doi.org/10.1007/BF02461476
   Google Scholar
• Arellana, J., Saltarín, M., Larrañaga, A. M., Alvarez, V., & Henao, C. A. (2020). Urban walkability considering pedestrians’ perceptions of the built environment: A 10-year review and a case study in a medium-sized city in Latin America. Transport Reviews, 40(2), 183–203. https://doi.org/10.1080/01441647.2019.1703842
   Web of Science ®Google Scholar
• ASEAN Tourism Strategic Plan. (2019-2015). https://asean.org/book/asean-tourism-strategic-plan-2016-2025-2
   Google Scholar
• Bai, N., Ducci, M., Mirzikashvili, R., Nourian, P., & Roders, A. P. (2023). Mapping urban heritage images with social media data and artificial intelligence, a case study in Testaccio, Rome. XLVIII, 25–30. https://doi.org/10.5194/isprs-archives-XLVIII-M-2-2023-139-2023., 2023.
   Google Scholar
• Bang, Y., Cahyawijaya, S., Lee, N., Dai, W., Su, D., Wilie, B., Lovenia, H., Ji, Z., Yu, T., Chung, W., Do, Q. V., Xu, Y., & Fung, P. (2023). A multitask, multilingual, multimodal evaluation of ChatGPT on reasoning, hallucination, and interactivity. In Proceedings of the 13th International Joint Conference on Natural Language Processing and the 3rd Conference of the Asia-Pacific Chapter of the Association for Computational Linguistics (Volume 1: Long Papers) (pp. 675–718). Nusa Dua, Bali: Association for Computational Linguistics.
   Google Scholar
• Brown, T., Keane, T., & Kaplan, S. (1986). Aesthetics and management: Bridging the gap. Landscape and Urban Planning, 13, 1–10. https://doi.org/10.1016/0169-2046(86)90002-2
   Web of Science ®Google Scholar
• Çakar, K., & Seyitoğlu, F. (2023). Motivations and experiences of tourists visiting Hasankeyf as a last chance tourism destination. Journal of Ecotourism, 22(2), 237–259. https://doi.org/10.1080/14724049.2021.1965151
   Web of Science ®Google Scholar
• Cantillon, Z. (2020). Urban heritage walks in a rapidly changing city: Tensions between preservation and development on the Gold Coast, Australia. Journal of Heritage Tourism, 15(2), 149–163. https://doi.org/10.1080/1743873X.2019.1618315
   Web of Science ®Google Scholar
• Chang, H. H. (2013). Wayfinding strategies and tourist anxiety in unfamiliar destinations. Tourism Geographies, 15(3), 529–550. https://doi.org/10.1080/14616688.2012.726270
   Web of Science ®Google Scholar
• Daengbuppha, J., Hemmington, N., & Wilkes, K. (2006). Using grounded theory to model visitor experiences at heritage sites. Qualitative Market Research: An International Journal, 9(4), 367–388. https://doi.org/10.1108/13522750610689096
   Google Scholar
• Deichmann, J. I., & Frempong, F. (2016). International tourism in Ghana: A survey analysis of traveller motivations and perceptions. Journal of Hospitality and Tourism Management, 29, 176–183. http://doi.org/10.1016/j.jhtm.2016.08.002
   Web of Science ®Google Scholar
• El-Metwally, Y., Khalifa, M., & Elshater, A. (2021). Quantitative study for applying prospect-refuge theory on perceived safety in Al-Azhar Park, Egypt. Ain Shams Engineering Journal, 12(4), 4247–4260. http://doi.org/10.1016/j.asej.2021.04.016
   Web of Science ®Google Scholar
• Erlingsson, C., & Brysiewicz, P. (2017). A hands-on guide to doing content analysis. African Journal of Emergency Medicine, 7(3), 93–99. https://doi.org/10.1016/j.afjem.2017.08.001
   PubMed Web of Science ®Google Scholar
• Feilden, B. M. (2003). Conservation of historic buildings, 3rd ed. Architectural Press.
   Google Scholar
• Fu, X. (2024). Intention-to-use low-carbon travel modes - An investigation integrating Maslow's hierarchy of (driving) needs and the theory of planned behavior. Sustainable Cities and Society, 101, 105187. http://doi.org/10.1016/j.scs.2024.105187
   Web of Science ®Google Scholar
• Gaetjens, A., Corsi, A. M., & Plewa, C. (2023). Customer engagement in domestic wine tourism: The role of motivations. Journal of Destination Marketing and Management, 27, 100761. https://doi.org/10.1016/j.jdmm.2022.100761
   Web of Science ®Google Scholar
• Goldkuhl, G. (2012). Pragmatism vs interpretivism in qualitative information systems research. European Journal of Information Systems, 21(2), 135–146. https://doi.org/10.1057/ejis.2011.54
   Web of Science ®Google Scholar
• Gretzel, U., Koo, C., Sigala, M., & Xiang, Z. (2015). Special issue on smart tourism: Convergence of information technologies, experiences, and theories. Electronic Markets, 25(3), 175–177. https://doi.org/10.1007/s12525-015-0194-x
   Web of Science ®Google Scholar
• Guisasola, J., Solbes, J., Barragues, J., Morentin, M., & Moreno, A. (2009). Students’ understanding of the special theory of relativity and design for a guided visit to a science museum. International Journal of Science Education, 31(15), 2085–2104. https://doi.org/10.1080/09500690802353536
   Web of Science ®Google Scholar
• Gursoy, D., Akova, O., & Atsız, O. (2021). Understanding the heritage experience : A content analysis of online reviews of World Heritage Sites in Istanbul. Journal of Tourism and Cultural Change, 311–334. https://doi.org/10.1080/14766825.2021.1937193
   Web of Science ®Google Scholar
• Harun, N. Z. (2023). The Malay ‘Garden City’: An ethos of Malay historic urbanism. In: S. Jahn Kassim, N. H. Abdul Majid, & D. A. Razak (Eds.), Eco-Urbanism and the South East Asian City. Palgrave Macmillan. https://doi.org/10.1007/978-981-19-1637-3_4
   Google Scholar
• Hassan, N. A., Harun, N. Z., & Abdullah, A. (2020). The formation of social capital in Malay traditional settlement. Planning Malaysia, 18(2), 121–132. https://doi.org/10.21837/pm.v18i12.748
   Google Scholar
• Heritage Tourism, National Trust for Historic Preservation. (2008). http://www.nationaltrust.org/heritage_tourism/index.html
   Google Scholar
• Hsu, C. H. C., Cai, L. A., & Wong, K. K. F. (2007). A model of senior tourism motivations-Anecdotes from Beijing and Shanghai. Tourism Management, 28(5), 1262–1273. https://doi.org/10.1016/j.tourman.2006.09.015
   Web of Science ®Google Scholar
• Husain, S. (1995). Sejarah Johor: kaitannya dengan negeri Melayu. Penerbit Fajar Bakti.
   Google Scholar
• Ji, Y., Gong, Y., Peng, Y., Ni, C., Sun, P., Pan, D., Ma, B., & Li, X. (2023). Exploring ChatGPT’s ability to rank content: A preliminary study on consistency with human preferences (p. ArXiv ID: cs.CL/2303.07610).
   Google Scholar
• Kay Smith, M., Pinke-Sziva, I., Berezvai, Z., & Buczkowska-Gołąbek, K. (2022). The changing nature of the cultural tourist: Motivations, profiles and experiences of cultural tourists in Budapest. Journal of Tourism and Cultural Change, 20(1–2), 1–19. https://doi.org/10.1080/14766825.2021.1898626
   Web of Science ®Google Scholar
• Kempiak, J., Hollywood, L., Bolan, P., Mcmahon-beattie, U., Kempiak, J., Hollywood, L., Bolan, P., & Mcmahon-beattie, U. (2017). The heritage tourist: An understanding of the visitor experience at heritage attractions. International Journal of Heritage Studies, 23, 375–392. https://doi.org/10.1080/13527258.2016.1277776
   Web of Science ®Google Scholar
• Kiritchenko, S., & Mohammad, S. M. (2016). Capturing Reliable Fine-Grained Sentiment Associations by Crowdsourcing and Best–Worst Scaling. Proceedings of the 2016 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, 811–817. https://doi.org/10.18653/v1/N16-1095.
   Google Scholar
• Kozak, M. (2001). Comparative assessment of tourist satisfaction with destinations. Tourism Management, 22(4), 391–401. https://doi.org/10.1016/S0261-5177(00)00064-9
   Web of Science ®Google Scholar
• Kung, T. H., Cheatham, M., Medenilla, A., Sillos, C., De Leon, L., Elepaño, C., Madriaga, M., Aggabao, R., Diaz-Candido, G., Maningo, J., & Tseng, V. (2023). Performance of ChatGPT on USMLE: Potential for AI-assisted medical education using large language models. PLOS Digit Health, 2(2), e0000198. https://doi.org/10.1371/journal.pdig.0000198
   PubMedGoogle Scholar
• Kwan, P., Eagles, P. F. J., & Gebhardt, A. (2010). Ecolodge patrons ‘ characteristics and motivations : A study of Belize. Journal of Ecotourism, 9(1), 37–41. https://doi.org/10.1080/14724040802140576
   Google Scholar
• Latorre, J., Frutos, P. D., & Martinez, F. (2021). Segmenting tourists by their motivation for an innovative tourism product : Mycotourism. Journal of Ecotourism, 311–340. https://doi.org/10.1080/14724049.2021.1892123
   Web of Science ®Google Scholar
• Lee, A. K. Y. (2016). Heritage conservation and advocacy coalitions: The state-society conflict in the case of the Enning Road redevelopment project in Guangzhou. International Journal of Heritage Studies, 22(9), 729–747. https://doi.org/10.1080/13527258.2016.1195427
   Web of Science ®Google Scholar
• Lee, C., Richardson, S., Goh, E., & Presbury, R. (2023). From the tourist gaze to a shared gaze: Exploring motivations for online photo-sharing in present-day tourism experience. Tourism Management Perspectives, 46, 101099. http://doi.org/10.1016/j.tmp.2023.101099
   Web of Science ®Google Scholar
• Leighton, D. (2007). ‘Step back in time and live the legend’: Experiential Marketing and the Heritage Sector. International Journal of Nonprofit and Voluntary Sector Marketing, 12(2), 117–125. https://doi.org/10.1002/nvsm.288
   Google Scholar
• Li, J., Dai, T., Yin, S., Zhao, Y., Ikiz Kaya, D., & Yang, L. (2022). Promoting conservation or change? The UNESCO label of world heritage (re)shaping urban morphology in the Old Town of Lijiang, China. Frontiers of Architectural Research, 11(6), 1121–1133. https://doi.org/10.1016/j.foar.2022.05.008
   Web of Science ®Google Scholar
• Li, J., Krishnamurthy, S., Pereira Roders, A., & van Wesemael, P. (2020a). Informing or consulting? Exploring community participation within urban heritage management in China. Habitat International, 105, 102268. https://doi.org/10.1016/j.habitatint.2020.102268
   Web of Science ®Google Scholar
• Li, J., Krishnamurthy, S., Pereira Roders, A., & van Wesemael, P. (2020b). State-of-the-practice: Assessing community participation within Chinese cultural World Heritage properties. Habitat International, 96, 102107. https://doi.org/10.1016/j.habitatint.2019.102107
   Web of Science ®Google Scholar
• Litvin, S. W., Goldsmith, R. E., & Pan, B. (2018). A retrospective view of electronic word-of-mouth in hospitality and tourism management. International Journal of Contemporary Hospitality Management, 30(1), 313–325. https://doi.org/10.1108/IJCHM-08-2016-0461
   Web of Science ®Google Scholar
• Liu, Z., Wang, A., Weber, K., Chan, E. H. W., & Shi, W. (2022). Categorisation of cultural tourism attractions by tourist preference using location-based social network data: The case of Central, Hong Kong. Tourism Management, 90, 104488. https://doi.org/10.1016/j.tourman.2022.104488
   Web of Science ®Google Scholar
• Luo, J. M., & Ren, L. (2020). Qualitative analysis of residents’ generativity motivation and behaviour in heritage tourism. Journal of Hospitality and Tourism Management, 45, 124–130. http://doi.org/10.1016/j.jhtm.2020.08.005
   Web of Science ®Google Scholar
• Marty, P. F. (2007). Museum websites and museum visitors: Before and after the museum visit. Museum Management and Curatorship, 22(4), 337–360. https://doi.org/10.1080/09647770701757708
   Google Scholar
• Mohd-Isa, A. F., Zainal-Abidin, Z., & Hashim, A. E. (2011). Built heritage maintenance: A Malaysian perspectives. Procedia Engineering, 20, 213–221. https://doi.org/10.1016/j.proeng.2011.11.158
   Google Scholar
• Najd, M. D., Ismail, N. A., Maulan, S., Yunos, M. Y. M., & Niya, M. D. (2015). Visual preference dimensions of historic urban areas: The determinants for urban heritage conservation. Habitat International, 49, 115–125. https://doi.org/10.1016/j.habitatint.2015.05.003
   Web of Science ®Google Scholar
• Naramski, M., Szromek, A. R., & Herman, K. (2022). Assessment of the activities of European cultural heritage tourism sites during the COVID-19 pandemic. Journal of Open Innovation: Technology, Market, and Complexity, 8(1), 55. https://doi.org/10.3390/joitmc8010055
   Google Scholar
• Nasser, N. (2003). Planning for urban heritage places: Reconciling conservation, tourism, and sustainable development. Journal of Planning Literature, 17(4), 467–479. https://doi.org/10.1177/0885412203017004001
   Web of Science ®Google Scholar
• Nian, S., Chen, M., Zhang, X., Li, D., & Ren, J. (2023). how outstanding universal value attractiveness and tourism crowding affect visitors’ satisfaction? Behavioral Sciences, 13(2), 112. https://doi.org/10.3390/bs13020112
   Web of Science ®Google Scholar
• Oliveira, T., Araujo, B., & Tam, C. (2020). Why do people share their travel experiences on social media?. Tourism Management, 78, 104041. http://doi.org/10.1016/j.tourman.2019.104041
   Web of Science ®Google Scholar
• Olorunsola, V. O., Saydam, M. B., Lasisi, T. T., & Ozturen, A. (2023). Exploring tourists ‘ experiences when visiting Petra archaeological heritage site : Voices from TripAdvisor. Consumer Behavior in Tourism and Hospitality, 18(1), 81–96. https://doi.org/10.1108/CBTH-05-2021-0118
   Google Scholar
• Paiva, D. (2023). The paradox of atmosphere: Tourism, heritage, and urban liveability. Annals of Tourism Research, 101, 103600, https://doi.org/10.1016/j.annals.2023.103600
   Web of Science ®Google Scholar
• Park, E., Choi, B., & Lee, T. J. (2019). The role and dimensions of authenticity in heritage tourism. Tourism Management, 74, 99–109. https://doi.org/10.1016/j.tourman.2019.03.001
   Web of Science ®Google Scholar
• Paudyal, R., Baniya, R., Thapa, B., Neupane, S. S., & Birendra, K. C. (2022). Motivation and service quality relationship with visitor satisfaction and loyalty intentions in a mountainous protected area. Journal of Ecotourism, 1–18. https://doi.org/10.1080/14724049.2022.2052080
   Web of Science ®Google Scholar
• Pestana, M. H., Parreira, A., & Moutinho, L. (2020). Motivations, emotions and satisfaction: The keys to a tourism destination choice. Journal of Destination Marketing & Management, 16, 100332. http://doi.org/10.1016/j.jdmm.2018.12.006
   Web of Science ®Google Scholar
• Poon, A. (1993). Tourism, technology and competitive strategies. CAB.
   Google Scholar
• Poria, Y., Butler, R., & Airey, D. (2003). The core of heritage tourism. Annals of Tourism Research, 30(1), 238–254. https://doi.org/10.1016/S0160-7383(02)00064-6
   Web of Science ®Google Scholar
• Prayag, G., & Del Chiappa, G. (2023). Nostalgic feelings: Motivation, positive and negative emotions, and authenticity at heritage sites. Journal of Heritage Tourism, 18(3), 349–364. doi:10.1080/1743873X.2021.1874000
   Web of Science ®Google Scholar
• Quesada-Ganuza, L., Garmendia, L., Roji, E., & Gandini, A. (2021). Do we know how urban heritage is being endangered by climate change? A systematic and critical review. International Journal of Disaster Risk Reduction, 65, 102551. https://doi.org/10.1016/j.ijdrr.2021.102551
   Web of Science ®Google Scholar
• Richards, G. (2018). Cultural tourism: A review of recent research and trends. Journal of Hospitality and Tourism Management, 36, 12–21. https://doi.org/10.1016/j.jhtm.2018.03.005
   Web of Science ®Google Scholar
• Rid, W., Ezeuduji, I. O., & Pröbstl-Haider, U. (2014). Segmentation by motivation for rural tourism activities in The Gambia. Tourism Management, 40(2014), 102–116. https://doi.org/10.1016/j.tourman.2013.05.006
   Google Scholar
• Rojas, M., Méndez, A., & Watkins-Fassler, K. (2023). The hierarchy of needs empirical examination of Maslow’s theory and lessons for development. World Development, 165, 106185. http://doi.org/10.1016/j.worlddev.2023.106185
   Web of Science ®Google Scholar
• Rosley, M. S. F., Lamit, H., & Rahman, S. R. A. (2013). Perceiving the aesthetic value of the rural landscape through valid indicators. Procedia - Social and Behavioral Sciences, 85, 318–331. http://doi.org/10.1016/j.sbspro.2013.08.362
   Google Scholar
• Rusli, N., Nordin, N. Z., Ak Matusin, A. M. R., Yusof, J. N., Rosley, M. S. F., Ling, G. H. T., Mohd Hussain, M. H., & Abu Bakar, S. Z. (2023). Geospatial mapping of suicide-related tweets and sentiments among Malaysians during the COVID-19 pandemic. Big Data and Cognitive Computing, 7(2), 63. ; https://doi.org/10.3390/bdcc7020063
   Google Scholar
• Samsudin, N. A., Rosley, M. S. F., Raja Shahminan, R. N., & Mohamad, S. (2018). Preserving the Characteristics of Urban Heritage: An insight into the concept of Malaysian Royal Towns. Environment-Behaviour Proceedings Journal, 3(7), 277. http://doi.org/10.21834/e-bpj.v3i7
   Google Scholar
• Sato, S., Kim, H., Buning, R. J., & Harada, M. (2018). Adventure tourism motivation and destination loyalty: A comparison of decision and non-decision makers. Journal of Destination Marketing and Management, 8, 74–81. https://doi.org/10.1016/j.jdmm.2016.12.003
   Web of Science ®Google Scholar
• Saydam, M. B., Olorunsola, V. O., Avci, T., Dambo, T. H., & Beyar, K. (2022). How about the service perception during the COVID-19 pandemic: An analysis of tourist experiences from user-generated content on TripAdvisor. TourismCritiques: Practice and Theory, 3(1), 16–41. https://doi.org/10.1108/TRC-08-2021-0013
   Google Scholar
• Sirisrisak, T. (2009). Conservation of Bangkok old town. Habitat International, 33(4), 405–411. https://doi.org/10.1016/j.habitatint.2008.12.002
   Web of Science ®Google Scholar
• Sokolova, M., & Lapalme, G. (2009). A systematic analysis of performance measures for classification tasks. Information Processing & Management, 45(4), 427–437. https://doi.org/10.1016/j.ipm.2009.03.002
   Web of Science ®Google Scholar
• Stieglitz, S., Mirbabaie, M., Ross, B., & Neuberger, C. (2018). Social media analytics – Challenges in topic discovery, data collection, and data preparation. International Journal of Information Management, 39, 156–168. https://doi.org/10.1016/j.ijinfomgt.2017.12.002
   Web of Science ®Google Scholar
• Su, L., Yang, X., & Huang, Y. (2022). How do tourism goal disclosure motivations drive Chinese tourists' goal-directed behaviors? The influences of feedback valence, affective rumination, and emotional engagement. Tourism Management, 90, 104483. http://doi.org/10.1016/j.tourman.2021.104483
   Web of Science ®Google Scholar
• Tausczik, Y. R., & Pennebaker, J. W. (2010). The psychological meaning of words: LIWC and computerised text analysis methods. Journal of Language and Social Psychology, 29(1), 24–54. https://doi.org/10.1177/0261927X09351676
   Web of Science ®Google Scholar
• Thanh, N. C., Thi, T., & Thanh, L. (2015). The interconnection between interpretivist paradigm and qualitative methods in education. American Journal of Educational Science, 1(2), 24–27. http://www.aiscience.org/journal/ajes
   Google Scholar
• Wang, X., & Aoki, N. (2019). Paradox between neoliberal urban redevelopment, heritage conservation, and community needs: Case study of a historic neighbourhood in Tianjin, China. Cities, 85, 156–169. https://doi.org/10.1016/j.cities.2018.09.004
   Web of Science ®Google Scholar
• West, C. G. (2023). AI and the FCI: Can ChatGPT Project an Understanding of Introductory Physics? ArXiv. /abs/2303.01067.
   Google Scholar
• Williams, M. L., Burnap, P., & Sloan, L. (2017). Towards an ethical framework for publishing twitter data in social research: Taking into account users’ views, online context and algorithmic estimation. Sociology, 51(6), 1149–1168. https://doi.org/10.1177/0038038517708140
   PubMedGoogle Scholar
• Xia, J. C., Arrowsmith, C., Jackson, M., & Cartwright, W. (2008). The wayfinding process relationships between decision-making and landmark utility. Tourism Management, 29(3), 445–457. https://doi.org/10.1016/j.tourman.2007.05.010
   Web of Science ®Google Scholar
• Xin, L., Qiao, G., Shao, Z., Jiang, T., Wen, C., Zhong, Y., & Li, Z. (2023). Understanding continuous sharing behavior of online travel community users: A case of TripAdvisor. Journal of Tourism and Cultural Change, 21(3), 328–343. https://doi.org/10.1080/14766825.2023.2170239
   Web of Science ®Google Scholar
• Yeoh, B. S. A. (2009). Postcolonial cities. International Encyclopedia of Human Geography, 3, 321–326. https://doi.org/10.1016/B978-008044910-4.01069-5
   Google Scholar
• Yousaf, A., Amin, I., & Santos, J. A. C. (2018). Tourist's motivations to travel: A theoretical perspective on the existing literature. Tourism and hospitality management, 24(1), 197–211. https://doi.org/10.20867/thm.24.1.8
   Google Scholar
• Żak-Kulesza, M., Lubiarz, M., & Kulesza, P. (2022). The European cultural heritage of the contemporary sacred landscape in Poland and its evaluation based on the example of roadside shrines and crosses. Cogent Arts and Humanities, 9(1), https://doi.org/10.1080/23311983.2022.2129037
   Web of Science ®Google Scholar
• Zhai, B., & Ng, M. K. (2013). Urban regeneration and social capital in China: A case study of the Drum Tower Muslim District in Xi’an. Cities, 35, 14–25. https://doi.org/10.1016/j.cities.2013.05.003
   Web of Science ®Google Scholar
• Zhu, C., Fong, L. H. N., & Gan, M. (2023). Rethinking the consequences of postmodern authenticity: The case of a World Cultural Heritage in Augmented Reality. Current Issues in Tourism, 26(4), 617–631. https://doi.org/10.1080/13683500.2022.2033181
   Web of Science ®Google Scholar
• Zhuo, T. Y., Huang, Y., Chen, C., & Xing, Z. (2023). Exploring AI Ethics of ChatGPT: A Diagnostic Analysis. ArXiv. https://doi.org/10.48550/arXiv.2301.12867
   Google Scholar