398
Views
4
CrossRef citations to date
0
Altmetric
Research Article

Mobile Phone-based Information Systems for Empowerment: Opportunities for Ready-made Garment Industries

, , ORCID Icon & ORCID Icon

References

  • Ackerly, B. A. (1995). Testing the tools of development: Credit programmes, loan involvement, and women’s empowerment. IDS Bulletin, 26(3), 56–68. doi:10.1111/j.1759-5436.1995.mp26003007.x
  • Acosta-Mosquera, E., AlbarMarín, M. J., García-Ramírez, M., & Aguilera-Jiménez, A. (2017). Implementing a cultural competence training as a psychopolitical empowerment process. Journal of Prevention & Intervention in the Community, 45(1), 70–80. doi:10.1080/10852352.2016.1197744
  • Ahad, M. T., Dyson, L. E., & Gay, V. (2013). Exploring M-banking for rural SMEs from the bank’s perspective: A focus group study in Bangladesh (pp. 216). PACIS. Jeju Island, South Korea.
  • Ahamed, F. (2012). Improving Social Compliance in Bangladesh’s Ready-Made Garment Industry. Journal of Labour and Management in Development, 13, 1–26.
  • Ahamed, F. (2013). Child labour and Bangladesh: To what extent can Bangladesh remove child labour particularly in the Bangladesh Ready-made Garment (RMG) sector?. International NGO Journal, 8(2), 31–37. doi:10.5897/INGOJ
  • Ahmed, F. Z., Greenleaf, A., & Sacks, A. (2014). The paradox of export growth in areas of weak governance: The case of the Readymade garment sector in Bangladesh. World Development, 56, 258–271. doi:10.1016/j.worlddev.2013.11.001
  • Ahmed, S., Ahmad, F. B., & Joarder, M. H. R. (2016). HRM practices-engagement-performance relationships: A conceptual framework for RMG sector in developing economy. Mediterranean Journal of Social Sciences, 7(4), 87.
  • Ahmed., S. M. S., Rayhan, S. J., & Islam, M. A. (2011). Problems and prospects of mobile banking in Bangladesh. Journal of Information Engineering and Applications, 1, 6.
  • Ajumobi, D. O., & Kyobe, M. (2017). Alignment of human competencies with mobile phone technology and business strategies by women‐LED SMEs in South Africa. The Electronic Journal of Information Systems in Developing Countries, 80(1), 1–25. doi:10.1002/j.1681-4835.2017.tb00592.x
  • Aker, J. C., & Mbiti, I. M. (2010). Mobile phones and economic development in Africa. The Journal of Economic Perspectives, 24(3), 207–232. doi:10.1257/jep.24.3.207
  • Alam, Q., Yusuf, M. A., & Coghill, K. (2010). Village phone program, commodification of mobile phone set and empowerment of women. The Journal of Community Informatics, 5, 3–4.
  • Al-Emran, M., Elsherif, H. M., & Shaalan, K. (2016). Investigating attitudes towards the use of mobile learning in higher education. Computers in Human Behavior, 56, 93–102. doi:10.1016/j.chb.2015.11.033
  • Almaiah, M. A. (2018). Acceptance and usage of a mobile information system in University of Jordan. Education and Information Technologies, 23(2), 1873–1895.
  • Al-Shihi, H., Sharma, S. K., & Sarrab, M. (2018). Neural network approach to predict mobile learning acceptance. Education and Information Technologies, 23(5), 1805–1824.
  • Aminuzzaman, S., Baldersheim, H., & Jamil, I. (2003). Talking back! Empowerment and mobile phones in rural Bangladesh: A study of the village phone scheme of Grameen Bank. Contemporary South Asia, 12(3), 327–348. doi:10.1080/0958493032000175879
  • Andersen, T. J., & Segars, A. H. (2001). The impact of IT on decision structure and firm performance: Evidence from the textile and apparel industry. Information & Management, 39(2), 85–100. doi:10.1016/S0378-7206(01)00081-7
  • Anyasi, F. I., & Otubu, P. A. (2009). Mobile phone technology in banking system: Its economic effect. Research Journal of Information Technology, 1(1), 1–5.
  • Ashok, K. A., & Kusugal, P. S. (2019). Minimum wages of women workers in garment industry: With special reference to Tumakuru District. International Journal of Research in Social Sciences, 9(7), 673–684.
  • Askari, A., Ranjbar, M., & Rezaei, A. (2015). The effect of emotional intelligence (EI) on empowering the employees of Mobin Petrochemical Company. Journal of Scientific Research and Development, 2(2),17–21.
  • Bacharach, S. B., & Lawler, E. J. (1980). Power and politics in organizations. San Francisco, CA: Jossey-Bass.
  • Badran, M. F. (2014). ICT and women’s empowerment in Egypt: An empirical study. Pertanika Journal of Social Sciences & Humanities, 22(S), 77–95.
  • Bailey, N., & Pill, M. (2015). Can the State Empower Communities through Localism? An Evaluation of Recent Approaches to Neighbourhood Governance in England. Environment and Planning C: Government and Policy, 33(2), 289–304. doi:10.1068/c12331r
  • Bailur, S., Masiero, S., & Tacchi, J. (2018). Gender, mobile, and mobile internet| gender, mobile, and development: the theory and practice of empowerment—introduction. Information Technologies & International Development, 14, 9.
  • Baird, K., Su, S., & Munir, R. (2018). The relationship between the enabling use of controls, employee empowerment, and performance. Personnel review, 47(1), 257–274.
  • Baird, K., & Wang, H. (2010). Employee empowerment: Extent of adoption and influential factors. Personnel Review, 39(5), 574–599. doi:10.1108/00483481011064154
  • Baker, Sarah Elsie and Edwards, Rosalind. (eds.) (2012).How many qualitative interviews is enough? Expert voices and early career reflections on sampling and cases in qualitative research (National Centre for Research Methods Reviews). Southampton, GB. National Centre for Research Methods, 43pp.
  • Bandura, A. (1989). Human agency in social cognitive theory. American Psychologist, 44(9), 1175. doi:10.1037/0003-066X.44.9.1175
  • Beninger, S., Ajjan, H., Mostafa, R. B., & Crittenden, V. L. (2016). A road to empowerment: Social media use by women entrepreneurs in Egypt. International Journal of Entrepreneurship and Small Business, 27(2–3), 308–332. doi:10.1504/IJESB.2016.073987
  • Bennis, W., & Nanus, B. (1985). Leaders: The strategies for taking charge. New York: Harper & Row.
  • Berger, P. J., & Neuhaus, R. J. (1977). To empower people: The Role of mediating structures in public policy. Washington, DC: American Enterprise Institute for Public Policy Research.
  • Bharati, V. J., & Srikanth, R. (2018). Modified UTAUT2 model for m-learning among students in India. International Journal of Learning and Change, 10(1), 5. doi:10.1504/IJLC.2018.089532
  • Bhattacharya, D., Rahman, M., & Raihan, A. (2002). Contribution of the RMG Sector to the Bangladesh economy. CPD Occasional Paper Series, 50, 6.
  • Bisimwa, K. B. (2017). Mobile phone use for empowerment in the context of social exclusion: An ethnographic study of urban refugees in South Africa (Doctoral dissertation, University of Cape Town).
  • Block, P. (1987). The empowered manager: Positive political skills at work.  San Francisco : Jossey- Bass.
  • Boley, B. B., & McGehee, N. G. (2014). Measuring empowerment: Developing and validating the resident empowerment through tourism scale (RETS). Tourism Management, 45, 85–94. doi:10.1016/j.tourman.2014.04.003
  • Braun, V. and Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. doi:10.1191/1478088706qp063oa
  • BRTC Bangladesh Telecommunication Regulatory Commission (2020) Mobile phone penetration. Accessed on 8 January 2021: http://www.btrc.gov.bd/content/mobile-phone-subscribers-bangladesh-february-2020
  • Burgess, J., & Connell, J. (2006). Temporary work and human resources management: Issues, challenges and responses. Personnel Review, 35(2), 129–140. doi:10.1108/00483480610645786
  • Burke, J. (2013). Bangladesh factory collapse leaves trail of shattered lives. The Guardian. Retrieved from http://www.theguardian.com /world/20 13/jun/0 6/ bangladesh-factory-building-collapse-community
  • Burke, W. Warner Executive power:[how executives influence people and organizations].-San Francisco, Calif. [u.a.]: Jossey-Bass, ISBN 0-87589-691-X. - 1986, p. 51–77.
  • Cai, T., Chew, H. E., & Levy, M. R. (2015, May). Mobile value added services: The case of women microentrepreneurs in Indonesia.In Proceedings of the Seventh International Conference on Information and Communication Technologies and Development (p. 10).ACM. https://doi.org/10.1145/2737856.2738014
  • Carr, A. M., Tenywa, M., & Balasubramanian, K. (2015). From Learning to Empowerment: A study of smallholder farmers in South West Uganda. Journal of Learning for Development-JL4D, 2(3), 1–15.
  • Castells, M. (1999).Information technology, globalization and social development. Paper prepared for the UNRISD Conference on Information Technology and Social Development, Information Technology, Globalization and Social Development UNRISD Discussion Paper No. 114, September 1999.
  • Chatterjee, S., Sarker, S., & Siponen, M. (2017). How Do Mobile ICTs Enable Organizational Fluidity: Toward a Theoretical Framework. Information & Management, 54(1), 1–13. doi:10.1016/j.im.2016.03.007.
  • Chew, H. E., Ilavarasan, V. P., & Levy, M. R. (2013). Mattering matters: Agency, empowerment, and mobile phone use by female microentrepreneurs. Information Technology for Development, 21(4), 523–542.
  • Chib, A., van Velthoven, M. H., & Car, J. (2015). mHealth adoption in low-resource environments: A review of the use of mobile healthcare in developing countries. Journal of Health Communication, 20(1), 4–34. doi:10.1080/10810730.2013.864735
  • Chowdhury, M. M. H., & Satter, A. Z. (2012). The role of E-governance in creating digital Bangladesh. International Journal of Advances in Science and Technology, 4(6), 24–33.
  • Cibangu, S. K., Hepworth, M., & Champion, D. (2017). Mobile phones for development: An information case study of mobile phone kiosk vendors in the Congo. Aslib Journal of Information Management, 69(3), 294–315. doi:10.1108/AJIM-09-2016-0151
  • Claeson, B. S. (2015). Emerging from the tragedies in Bangladesh: A challenge to voluntarism in the global economy. New Solutions: A Journal of Environmental and Occupational Health Policy. 24(4), 495–509.
  • Clark, V. L. P., & Creswell, J. W. (2011). Designing and conducting mixed methods research. Thousand Oaks, U.S.A: 2nd Edition SAGE publications. Thousand Oaks U.S.A
  • Conger, J. A. (1989). Leadership: The art of empowering others. The Academy of Management Executive, 3(1), 17–24.
  • Conger, J. A., & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13(3), 471–482. doi:10.5465/amr.1988.4306983
  • Connolly, M., Jacobs, S., & Scott, K. (2018). Clinical leadership, structural empowerment and psychological empowerment of registered nurses working in an emergency department. Journal of Nursing Management, 26(7), 881–887. doi:10.1111/jonm.12619
  • Costello, P., Jackson, M. L., & Moreton, R. (2013). Education as a determining factor in ICT adoption: A case study of ICT SMEs. International Journal of Management Practice, 6(2), 131–152. doi:10.1504/IJMP.2013.055827
  • Crozier, W. D. (1964). The electric field of a New Mexico dust devil. Journal of Geophysical Research, 69(24), 5427–5429. doi:10.1029/JZ069i024p05427
  • Dachler, H., & Wilpert, B. (1978). Conceptual Dimensions and Boundaries of Participation in Organizations: A Critical Evaluation. Administrative Science Quarterly, 23(1), 1–39. doi:10.2307/2392432
  • Dannenberg, P., & Lakes, T. (2013). The use of mobile phones by Kenyan export-orientated small-scale farmers: Insights from fruit and vegetable farming in the Mt. Kenya region. ECONOMIA AGRO-ALIMENTARE, 15(3), 55–75.
  • Dasuki, S. I., Abbott, P., & Azerikatoa, D. (2014). ICT and empowerment to participate: A capability approach. Information Development, 30(4), 321–331. doi:10.1177/0266666913485259
  • De Silva, L. N., Goonetillake, J. S., Wikramanayake, G. N., & Ginige, A. (2013, June). Farmer response towards the initial agriculture information dissemination mobile prototype. In International Conference on Computational Science and Its Applications (pp. 264–278). Springer Berlin Heidelberg.
  • Deng, Z., Mo, X., & Liu, S. (2014). Comparison of the middle-aged and older users‗ adoption of mobile health services in China. International Journal of Medical Informatics, 83(3), 210–224. doi:10.1016/j.ijmedinf.2013.12.002
  • DesJardins, J. R., & McCall, J. J. (2014). Contemporary issues in business ethics. Sixth edition. n.p.: Wadsworth/Cengage, 2015. Belmont, CA, United States:  Wadsworth Publishing Co Inc.
  • Dewan, S. M., & Dewan, A. M. (2009). ‘Young Consumers’ M-banking choice in urban Bangladesh: Preliminary Indication. 2009 12th International Conference on Computers and Information Technology, Dhaka, 2009, pp. 121-126. doi:10.1109/ICCIT.2009.54071.
  • Dey, S., & Basak, P. (2017). Out of the shadows: Women and wage struggle in the RMG industry of Bangladesh. Asian Journal of Women’s Studies, 23(2), 163–182. doi:10.1080/12259276.2017.1317702
  • Dickson, K. E., & Lorenz, A. (2009). Psychological empowerment and job satisfaction of temporary and part-time nonstandard workers: A preliminary investigation. Journal of Behavioral and Applied Management, 10(2), 166.
  • tom Dieck, M. C., & Jung, T. (2018). A theoretical model of mobile augmented reality acceptance in urban heritage tourism. Current Issues in Tourism,21(2), 154–174.
  • Doll, W., & Deng, X. (2010). A technology empowerment model for engineering work. ACM SIGMIS Database, 41(4), 52–74. doi:10.1145/1899639.1899643
  • Dwivedi, Y. K., Shareef, M. A., Simintiras, A. C., Lal, B., & Weerakkody, V. (2016). A generalised adoption model for services: A cross-country comparison of mobile health (m-health). Government Information MIS Quarterly, 33(1), 174–187. doi:10.1016/j.giq.2015.06.003
  • Ellis, L., King, I., & Esworthy, J. (2017). Social media and women empowerment. Furman Engaged!. Furman University Greenville South Carolina 284. https://scholarexchange.furman.edu/furmanengaged/2017/all/284 
  • Eylon, D., & Au, K. Y. (1999). Exploring empowerment cross-cultural differences along the power distance dimension. International Journal of Intercultural Relations, 23(3), 373–385. doi:10.1016/S0147-1767(99)00002-4
  • Fawcett, S. B., Paine-Andrews, A., Francisco, V. T., Schultz, J. A., Richter, K. P., Lewis, R. K., … Lopez, C. M. (1995). Using empowerment theory in collaborative partnerships for community health and development. American Journal of Community Psychology, 23(5), 677–697. doi:10.1007/BF02506987
  • Fock, H., Chiang, F., Au, K. Y., & Hui, M. K. (2011). The moderating effect of collectivistic orientation in psychological empowerment and job satisfaction relationship. International Journal of Hospitality Management, 30(2), 319–328. doi:10.1016/j.ijhm.2010.08.002
  • Franco, M., Dias, B., & Pereira, C. (2012). The role of information and communication technologies in SMEs: Case study of the Turistrela Group. Enlightening Tourism: A Pathmaking Journal, 2(1), 23–43.
  • Freire, P. (1973). Education for critical consciousness. New York, USA: Seabury.
  • Gao, T., Sultan, F., & Rohm, A. J. (2010). Factors influencing Chinese youth consumers acceptance of mobile marketing. The Journal of Consumer Marketing, 27(7), 574–583. doi:10.1108/07363761011086326
  • Gatti, F. M., Brivio, E., & Galimberti, C. (2017). ―The future is ours too‖: A training process to enable the learning perception and increase self-efficacy in the use of tablets in the elderly. Educational Gerontology, 43(4), 209–224. doi:10.1080/03601277.2017.1279952
  • Gelogo, Y. E., & Kim, H. K. (2014). Development of mobile enterprise inventory management system application with CBD. International Journal of Software Engineering and Its Applications, 8(1), 385-396.
  • Geser, H. (2004). Towards a sociological theory of the mobile phone. In: Sociology in Switzerland: Sociology of the Mobile Phone. Online Publications. Zuerich, May 2004 (Release 3.0) http://socio.ch/mobile/t_geser1.pdf.
  • Ginige, T., & Ginige, A. (2011, September). Towards next generation mobile applications for MOPS: Investigating emerging patterns to derive future requirements. In Advances in ICT for Emerging Regions (ICTer), 2011 International Conference on (pp. 117–118). Colombo, Sri Lanka: IEEE.
  • Ginige, T., & Richards, D. (2012, January). A model for enhancing empowerment in farmers using mobile based information system. In ACIS 2012: Proceedings of the 23rd Australasian Conference on Information Systems (pp. 1–10). Geelong, Victoria, Australia: ACIS.
  • Ginige, T., & Richards, D. (2015). Measuring empowerment to evaluate the impact of a mobile based information system for Sri Lankan farmers. Atlanta, GA : Association for Information Systems.
  • Gomes, I., Coimbra, J. L., & Menezes, I. (2011). Psychological empowerment as a predictor of quality in training: A glance at the Portuguese context. The Journal of Quality in Education, 2(2), 12.
  • Gregor, S. (2006). The nature of theory in information systems. MIS Quarterly, 30(3), 611–642. doi:10.2307/25148742
  • Haider, M. Z. (2007). Competitiveness of the Bangladesh ready-made garment industry in major international markets. Asia-Pacific Trade and Investment Review, 3(1), 3–27.
  • Handfield, R. B., & Melnyk, S. A. (1998). The scientific theory-building process: A primer using the case of TQM. Journal of Operations Management, 16(4), 321–339. doi:10.1016/S0272-6963(98)00017-5
  • Haque, M. S. (2004). Governance Based on Partnership with NGOs: Implications for Development and Empowerment in Rural Bangladesh. International Review of Administrative Sciences, 70(2), 271–290. doi:10.1177/0020852304044255.
  • Hashemi, S. M., Schuler, S. R., & Riley, A. P. (1996). Rural credit programs and women’s empowerment in Bangladesh. World Development, 24(4), 635–653. doi:10.1016/0305-750X(95)00159-A
  • Haxeltine, A., Pel, B., Wittmayer, J., Dumitru, A., Kemp, R., & Avelino, F. (2017). Building a middle-range theory of transformative social innovation; theoretical pitfalls and methodological responses. European Public & Social Innovation Review, 2(1), 59–77. doi:10.31637/epsir.17-1.5
  • Hellström, J. (2011). Mobile governance: Applications, challenges and scaling-up. In Mobile Technologies for Conflict Management (pp. 159–179).Springer Netherlands.
  • Hill, R., Betts, L. R., & Gardner, S. E. (2015). Older adults‗ experiences and perceptions of digital technology:(Dis) empowerment, wellbeing, and inclusion. Computers in Human Behavior, 48, 415–423. doi:10.1016/j.chb.2015.01.062
  • Hofstede, G. (2011). Dimensionalizing cultures: The Hofstede model in context. Online Readings in Psychology and Culture, 2(1), 2307–2919. doi:10.9707/2307-0919.1014
  • Holland, A. A. (2019). Effective principles of informal online learning design: A theory-building metasynthesis of qualitative research. Computers & Education, 128, 214–226. doi:10.1016/j.compedu.2018.09.026
  • Hölscher, K., Wittmayer, J. M., Avelino, F., & Giezen, M. (2017). Opening up the transition arena: An analysis of (dis) empowerment of civil society actors in transition management in cities. Technological Forecasting and Social Change,145,1–542.
  • Homans, G. C. (1974). Social behavior: Its elementary forms. New York: Harcourt, Brace, Jovanovich.
  • Hossan, C. G., Sarker, M. A. R., & Afroze, R. (2012). Recent unrest in the RMG sector of Bangladesh: Is this an outcome of poor labour practices? International Journal of Business and Management, 7(3), 206. doi:10.5539/ijbm.v7n3p206
  • Hsieh, S. H., Tseng, T. H., & Lee, C. T. (2018, January). Drivers of online brand community value creation: The role of psychological empowerment. In Proceedings of the 51st Hawaii International Conference on System Sciences. Hilton Waikoloa Village, Hawaii.
  • Hu, N. Z., Lee, C. Y., Hou, M. C., & Chen, Y. L. (2013). A cloud system for mobile medical services of traditional Chinese medicine. Journal of Medical Systems, 37(6), 9978. doi:10.1007/s10916-013-9978-8
  • Hu, S. L., & Leung, L. (2003). Effects of expectancy-value, attitudes, and use of the Internet on psychological empowerment experienced by Chinese women at the workplace. Telematics and Informatics, 20(4), 365–382. doi:10.1016/S0736-5853(03)00036-4
  • Huq, S. M. S. (2016). Women‗s participation in local Government: A tool for sustainable development of Bangladesh. Eur J Bus SocSci, 4(11), 169–183.
  • Idris, A., See, D., & Coughlan, P. (2018). Employee empowerment and job satisfaction in urban Malaysia: Connecting the dots with context and organizational change management. Journal of Organizational Change Management, 31(3), 697–711. doi:10.1108/JOCM-04-2017-0155
  • Islam, M. R., & Haque, M. (2018). The trends of export and its consequences to the GDP of Bangladesh. Journal of Social Sciences and Humanities, 1(1), 63–67.
  • Islam, M. S., & Liang, M. G. Q. (2010). Supply chain management on apparel order process: A case study in Bangladesh garment industry. Asian Journal of Business and Management Sciences, 2(8), 60–72.
  • Islam, S., & Roy, A. (2013). Prospects and problems of readymade garments (RMG) sector in Bangladesh. Journal of Commerce and Management Thought, 4(1), 133–146.
  • Istepanian, R., Laxminarayan, S., & Pattichis, C. S. (2014). M-health. John Wiley & Sons. J.L. Carlo, K. Lyytinen, R.J. Boland Jr, Dialectics of collective minding: Contradictory appropriations of information technology in a high-Risk project. MIS Quarterly, 36(4), 1081–1108.
  • Jensen, M. J. (2017). Social media and political campaigning: Changing terms of engagement? The International Journal of Press/ Politics, 22(1), 23–42. doi:10.1177/1940161216673196
  • Jose, G., & Mampilly, S. R. (2014). Psychological empowerment as a predictor of employee engagement: An empirical attestation. Global Business Review, 15(1), 93–104. doi:10.1177/0972150913515589
  • Kabeer, N. (2001). Conflicts over credit: Re-evaluating the empowerment potential of loans to women in rural Bangladesh. World Development, 29(1), 63–84. doi:10.1016/S0305-750X(00)00081-4
  • Kabeer, N., & Mahmud, S. (2004). Globalization, gender and poverty: Bangladeshi women workers in export and local markets. Journal of International Development, 16(1), 93. doi:10.1002/jid.1065
  • Kabir, H., Maple, M., Usher, K., & Islam, M. S. (2019). Health vulnerabilities of readymade garment (RMG) workers: A systematic review. BMC Public Health, 19(1), 70. doi:10.1186/s12889-019-6388-y
  • Kang, Y. J., Lee, J. Y., & Kim, H. W. (2016, June). Examining the effect of user empowerment on knowledge sharing (pp. 152). Proceedings 20th Pacific Asia Conference on Information Systems, PACIS 2016 - Chiayi, Taiwan, Province of China.
  • Kanter, Rosabeth Moss.(1977). Men and Women of the Corporation. New York: Basic Books.
  • Katz, R. F. (1984). Empowerment and synergy: Expanding the community’s healing resources. Prevention in human services, 3(2-3), 201–230.
  • Keshavarz, S., & Mounts, N. S. (2017). Perceived parenting style of fathers and iranian adolescents’ self-efficacy: The moderating role of gender and education. The Journal of Genetic Psychology, 178(5), 281–290. doi:10.1080/00221325.2017.1355772
  • Khan, S. I., Bartram, T., Cavanagh, J., Hossain, M. S., & Akter, S. (2019). “Decent work” in the ready-made garment sector in Bangladesh: The role for ethical human resource management, trade unions and situated moral agency. Personnel Review, 48(1), 40–55. doi:10.1108/PR-01-2018-0001
  • Khasawneh, A. M. (2008). Information technology in transitional economies: The mobile internet in Jordan. Journal of Global Information Technology Management, 11(3), 4–23. doi:10.1080/1097198X.2008.10856471
  • Kieffer, C. (1984). Citizen empowerment: A developmental perspective. Prevention in Human Services, 3(2–3), 9–36. doi:10.1300/J293v03n02_03
  • Kim, H. W., & Gupta, S. (2014). A user empowerment approach to information systems infusion. IEEE Transactions on Engineering Management, 61(4), 656–668. doi:10.1109/TEM.2014.2354693
  • Klidas, A., Van Den Berg, P. T., & Wilderom, C. P. (2007). Managing employee empowerment in luxury hotels in Europe. International Journal of Service Industry Management, 18(1), 70–88. doi:10.1108/09564230710732902
  • Kondo, F. N., & Ishida, H. (2014). A cross-national analysis of intention to use multiple mobile entertainment services. Journal of Global Information Technology Management, 17(1), 45–60. doi:10.1080/1097198X.2014.910991
  • Kothari, C.R. (2004). Research Methodology: Methods and Techniques. 2nd Edition, New Age International Publishers, New Delhi, India.
  • Krogstie, J., Lyytinen, K., Opdahl, A. L., Pernici, B., Siau, K., & Smolander, K. (2004). Research areas and challenges for mobile information systems. International Journal of Mobile Communications, 2(3), 220–234. doi:10.1504/IJMC.2004.005161
  • Kumar, K. M., & Moorthy, R. (2015). An investigation of relationship between psychological empowerment and job satisfaction. Journal of Contemporary Research in Management, 10(1), 1-15.
  • Lagarde, C. (2014). Empowerment through financial inclusion.In Address to the International Forum for Financial Inclusion, June (Vol. 26). https://www.imf.org/en/News/Articles/2015/09/28/04/53/sp062614a
  • Laschinger, H. K. S., Nosko, A., Wilk, P., & Finegan, J. (2014). Effects of unit empowerment and perceived support for professional nursing practice on unit effectiveness and individual nurse well-being: A time-lagged study. International Journal of Nursing Studies, 51(12), 1615–1623. doi:10.1016/j.ijnurstu.2014.04.010
  • Laverack, Glenn. (2009). Public health: power, empowerment and professional practice (1st edition). Palgrave Macmillan, 2005 London, U.K.
  • Leedy, P., & Ormrod, J. (2000). Practical research: Planning & design (7th ed.). Upper Saddle River, NJ USA: Prentice Hall.
  • Lin, M., Wu, X., & Ling, Q. (2017). Assessing the effectiveness of empowerment on service quality: A multi-level study of Chinese tourism firms. Tourism Management, 61, 411–425. doi:10.1016/j.tourman.2017.03.001
  • Liu, X., Mishra, A., Goldstein, S., & Sinha, K. K. (2018). Toward improving factory working conditions in developing countries: An empirical analysis of Bangladesh ready-made garment factories. Manufacturing & Service Operations Management, 21(2), 379–397.
  • Macgregor, R., Hyland, P. N., & Harvey, C. (2012). The effect of gender on associations between driving forces to adopt ICT and benefits derived from that adoption in medical practices in Australia. In C. R. Livermore (Eds.), Gender and Social Computing: Interactions, Differences and Relationships (pp. 120-142). United States: IGI Global.
  • Macharia, J. W. (2016). Role of ICT in socio-economic development in Kenya: Demystifying gender empowerment. Impacts of the Media on African Socio- Economic Development, 1,1-17.
  • Maguire, M., & Delahunt, B. (2017). Doing a thematic analysis: A practical, step-by-step guide for learning and teaching scholars. AISHE-J: The All Ireland. Journal of Teaching and Learning in Higher Education, 9(3), 3351–33514.
  • Mahmud, S., Shah, N. M., & Becker, S. (2012). Measurement of women‗s empowerment in rural Bangladesh. World Development, 40(3), 610–619. doi:10.1016/j.worlddev.2011.08.003
  • Malhotra, A., & Schuler, S. R. (2005). Women‗s empowerment as a variable in international development. Measuring empowerment: Cross-disciplinary perspectives, 1(1), 71–88.
  • Malone, T. W. (1997). Is empowerment just a fad? Control, decision making, and IT. MIT Sloan Management Review, 38(2), 23.
  • Mariani, R. D. (2013). Working Conditions in the Bangladeshi garment sector: Social dialogue and compliance [Doctoral dissertation]. TU Delft, Netherlands: Delft University of Technology.
  • Mathur, D., & Popli, U. K. (2017). Realising women’s empowerment in patriarchal Haryana-through the lens of state initiated scheme. International Journal of Gender Studies in Developing Societies, 2(2), 143–160. doi:10.1504/IJGSDS.2017.089361
  • McCarthy, J. D., & Zald, M. N. (1977). Resource mobilization and social movements: A partial theory. American Journal of Sociology, 82(6), 1212–1241. doi:10.1086/226464
  • Mechanic, D. (1991, February). Adolescents at risk.Newdirections.Paper presented at the annual conference on health policy. Ithaca, NY: Cornell University Medical College.
  • Mehta, B. S., & Mehta, N. (2014). ICT and socio-economic empowerment of rural women: Case of mobile phone in India. Knowledge Horizons-Economics, 6(4), 103–112.
  • Mendoza-Ramos, A., & Prideaux, B. (2018). Assessing ecotourism in an Indigenous community: Using, testing and proving the wheel of empowerment framework as a measurement tool. Journal of Sustainable Tourism, 26(2), 277–291. doi:10.1080/09669582.2017.1347176
  • Menon, S. (2001). Employee empowerment: An integrative psychological approach. Applied Psychology, 50(1), 153–180. doi:10.1111/1464-0597.00052
  • Miguel, M. C., Ornelas, J. H., & Maroco, J. P. (2015). Defining psychological empowerment construct: Analysis of three empowerment scales. Journal of Community Psychology, 43(7), 900–919. doi:10.1002/jcop.21721
  • Mohammad, A., Ahmad, S., & Iqbal, M. (2015).Identification of retention time & information delays applying value stream mapping technique in apparel manufacturing organization. Proceedings of the 2015 International Conference on Operations Excellence and Service Engineering Orlando, Florida, USA, September 10–11
  • Mottaleb, K. A., & Sonobe, T. (2011). An inquiry into the rapid growth of the garment industry in Bangladesh. Economic Development and Cultural Change, 60(1), 67–89. doi:10.1086/661218
  • Narayan, D. (2005). Measuring Empowerment : Cross Disciplinary Perspectives. World Bank Publications, The World Bank, number 7441, June,  470 pages.
  • Naved, R., Rahman, T., Willan, S., Jewkes, R., & Gibbs, A. (2018). Female garment workers’ experiences of violence in their homes and workplaces in Bangladesh: A qualitative study. Social Science & Medicine, 196, 150–157. doi:10.1016/j.socscimed.2017.11.040
  • Neilsen, E.H. (1986). Empowerment Strategies: Balancing Authority and Responsibility. In: Srivastva, S. and Associates, Eds., Executive Power, Jossey-Bass, San Francisco, 78–110.
  • Neuhofer, B., Buhalis, D., & Ladkin, A. (2015). Smart technologies for personalized experiences: A case study in the hospitality domain. Electronic Markets, 25(3), 243–254. doi:10.1007/s12525-015-0182-1
  • Neuman, W. L. (2013). Social research methods:Qualitative and quantitative approaches. Pearson education. London U.K.
  • Nugroho, L., & Chowdhury, S. L. K. (2015). Mobile banking for empowerment Muslim women entrepreneur: evidence from Asia (Indonesia and Bangladesh. Tazkia Islamic Finance and Business Review, 9(1), 83–100.
  • Nuruzzaman, M., & Haque, A. K. M. (2009). Lead time management in the garment sector of Bangladesh: An avenues for survival and growth. European Journal of Scientific Research, 33(4), 617–629.
  • Nuruzzaman, N., Haque, A. K. M., & Azad, R. (2010). Is Bangladeshi RMG sector fit in the global apparel business? analyses the supply chain management. South East Asian Journal of Management, 4(1), 53–72.
  • Obiria, P. B., & Kimwele, M. W. (2017). A location-based privacy-preserving m- learning model to enhance distance education in Kenya. Journal of Computers in Education, 4(2), 147–169. doi:10.1007/s40692-017-0079-4
  • Odero, J. O., & Chinapah, V. (2016). Towards inclusive, quality ICT-based learning for rural transformation. Journal of Education and Research, 5(5.2 & 6.1), 107–125.
  • Ojo, A., Janowski, T., & Awotwi, J. (2013). ―Enabling development through governance and mobile technology‖. Government Information MIS Quarterly, 30, S32–S45. doi:10.1016/j.giq.2012.10.004
  • Pacheco, E., Lips, M., & Yoong, P. (2018). Transition 2.0: Digital technologies, higher education, and vision impairment. The Internet and Higher Education, 37, 1–10. doi:10.1016/j.iheduc.2017.11.001.
  • Patient empowerment: reflections on the challenge of fostering the adoption of a new paradigm. Patient Education and Counseling , 57(2), 153–157.
  • Paulhus, D. (1983). Sphere-specific measures of perceived control. Journal of Personality and Social Psychology, 44(6), 1253–1265. doi:10.1037/0022-3514.44.6.1253
  • Paulraj, A., Lado, A. A., & Chen, I. J. (2008). Inter-organizational communication as a relational competency: Antecedents and performance outcomes in collaborative buyer–supplier relationships. Journal of Operations Management, 26(1), 45–64. doi:10.1016/j.jom.2007.04.001
  • Pei, X., & Chib, A. (2020). Beyond the gender (dis) empowerment dichotomy: The mobile phone as social catalyst for gender transformation in the Global South. New Media & Society, 146144482090529. 1461444820905295. doi:10.1177/1461444820905295
  • Perkins, D. D., Florin, P., Rich, R. C., Wandersman, A., & Chavis, D. M. (1990). Participation and the social and physical environment of residential blocks: Crime and community context. American Journal of Community Psychology, 18(1), 83–116. doi:10.1007/BF00922690
  • Perkins, D. D., & Zimmerman, M. A. (1995). Empowerment theory, research, and application. American Journal of Community Psychology, 23(5), 569–579. doi:10.1007/BF02506982
  • Philips, R., & Pittman, R. H. (2009). An introduction to community development. New York, NY, USA: Routledge.
  • Picoto, W., Palma-Dos-Reis, A. and Belanger, F.(2010) “How Does Mobile Business Create Value for Firms?,” Ninth International Con–ference on Mobile Business/Ninth Global Mobility Roundtable, Athens, Greece pp. 9–16.
  • Picoto, W. N., Bélanger, F., & Palma-dos-Reis, A. (2014). A technology–organisation–environment (TOE)-based m-business value instrument. International Journal of Mobile Communications,12(1), 78–101.
  • Picoto, W.,Palma-Dos-Reis, A. and Belanger, F. (2010). “How Does Mobile Business Create Value for Firms?,” Ninth International Con–ference on Mobile Business/Ninth Global Mobility Roundtable, 2010, Athens, Greece pp. 9-16.
  • Porter, G., Hampshire, K., Abane, A., Munthali, A., Robson, E., De Lannoy, A., … Owusu, S. (2020). Mobile phones, gender, and female empowerment in sub-Saharan Africa: Studies with African youth. Information Technology for Development, 26(1), 180–193. doi:10.1080/02681102.2019.1622500
  • Prasad, A. (2001). Understanding workplace empowerment as inclusion: A historical investigation of the discourse of difference in the United States. The Journal of Applied Behavioral Science, 37(1), 51–69.
  • Prestby, J. E., Wandersman, A., Florin, P., Rich, R., & Chavis, D. (1990). Benefits, costs, incentive management and participation in voluntary organizations: A means to understanding and promoting empowerment. American Journal of Community Psychology, 18(1), 117–149. doi:10.1007/BF00922691
  • Rappaport, J. (1987). Terms of empowerment/exemplars of prevention: Toward a theory for community psychology. American Journal of Community Psychology, 15(2), 121–148. doi:10.1007/BF00919275
  • Rashid, A. T., & Elder, L. (2009). Mobile phones and development: An analysis ofIDRC‐supported projects. The Electronic Journal of Information Systems in Developing Countries, 36(1), 1–16. doi:10.1002/j.1681-4835.2009.tb00249.x
  • Rashid, S. (2016). Empowering farmers through e-Agriculture. LAP LAMBERT Academic Publishing.
  • Riddle, A. Y., Ramage, A. K., Kroeger, C. M., Welch, V., Vlassoff, C., Bhutta, Z., … Wells, G. A. (2017). PROTOCOL: The effects of empowerment‐based nutrition interventions on the nutritional status of adolescent girls in low‐ and middle‐income countries. Campbell Systematic Reviews, 15, e1042.
  • Robert M. Anderson, Martha M. Funnell. (2005). Patient empowerment: reflections on the challenge of fostering the adoption of a new paradigm. Patient Education and Counseling, 57(2), 153–157.
  • Rodgers, S., & Harris, M. A. (2003). Gender and e-commerce: An exploratory study. Journal of Advertising Research, 43(3), 322–329. doi:10.2501/JAR-43-3-322-329
  • Rodrigues, M., Menezes, I., & Ferreira, P. D. (2018). Validating the formative nature of psychological empowerment construct: Testing cognitive, emotional, behavioral, and relational empowerment components. Journal of Community Psychology, 46(1), 58–78. doi:10.1002/jcop.2018.46.issue-1
  • Rotberg, R. I., & Aker, J. C. (2013). Mobile phones: Uplifting weak and failed states. The Washington Quarterly, 36(1), 111–125. doi:10.1080/0163660X.2013.751651
  • Sam, S. (2017). Towards an empowerment framework for evaluating mobile phone use and impact in developing countries. Telematics and Informatics, 34(1), 359–369. doi:10.1016/j.tele.2016.06.003
  • Samarajiva, R. (2011). “Mobile at the bottom of the pyramid: Informing policy from the demand side”. Information Technologies & International Development,7(3), pp-iii.
  • Samarakoon, S., Christiansen, A., & Munro, P. G. (2017). Equitable and qualityEducation for All of Africa? The challenges of using ICT inEducation. Perspectives on Global Development and Technology, 16(6), 645–665. doi:10.1163/15691497-12341454
  • Sammer, T., Brechbühl, H., & Back, A. (2013). The new enterprise mobility: Seizing the opportunities and challenges in corporate mobile IT. 19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime.   Chicago, Illinois, August 14-17, 20135. pp. 3452-3459.
  • Schuler, S. R., Islam, F., & Rottach, E. (2010). Women’s empowerment revisited: A case study from Bangladesh. Development in Practice, 20(7), 840–854. doi:10.1080/09614524.2010.508108
  • Sey, A. (2011). ‘We use it different, different’: Making sense of trends in mobile phone use in Ghana. New Media & Society, 13(3), 375–390. doi:10.1177/1461444810393907
  • Shank, D. B., & Cotten, S. R. (2014). Does technology empower urban youth? The relationship of technology use to self-efficacy. Computers & Education, 70, 184–193. doi:10.1016/j.compedu.2013.08.018
  • Shedid, M., & Russell, K. (2017). Employee empowerment and customer satisfaction: An investigation from a UAE banking sector perspective. Robert Gordon University [online], PhD thesis. Available from: https://openair.rgu.ac.uk
  • Shepherd, D. A., & Suddaby, R. (2017). Theory building: A review and integration. Journal of Management, 43(1), 59–86.
  • Siegall, M., & Gardner, S. (2000). Contextual factors of psychological empowerment. Personnel Review, 29(6), 703–722. doi:10.1108/00483480010296474
  • Silic, M., & Back, A. (2016). What are the keys to a successful mobile payment system? Case of Cytizi: Mobile payment system. Journal of Global Information Management (JGIM), 24(3), 1–20. doi:10.4018/JGIM.2016070101
  • Simonsson, E., & Walin, A. (2015). Mobile banking and women empowerment-A field study in Kenya. Lund, Sweden: Lund University Library.
  • Solanas, A., Patsakis, C., Conti, M., Vlachos, I. S., Ramos, V., Falcone, F., … Martinez-Balleste, A. (2014). Smart health: A context-aware health paradigm within smart cities. IEEE Communications Magazine, 52(8), 74–81. doi:10.1109/MCOM.2014.6871673
  • Spreitzer, G. M. (1995). Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation. Academy of management Journal, 38(5), 1442–1465. doi:10.5465/256865
  • Sraboni, E., Malapit, H. J., Quisumbing, A. R., & Ahmed, A. U. (2014). Women‗s empowerment in agriculture: What role for food security in Bangladesh? World Development, 61, 11–52. doi:10.1016/j.worlddev.2014.03.025
  • Steiner, A. A., & Farmer, J. (2018). Engage, participate, empower: Modelling power transfer in disadvantaged rural communities. Environment and Planning C: Politics and Space, 36(1), 118 - 138.
  • Stieglitz, S., & Brockmann, T. (2012). Increasing organizational performance by transforming into a mobile enterprise. MIS Quarterly Executive, 11, 189–204.
  • Strack, K. M., & Schulenberg, S. E. (2009). Understanding empowerment, meaning, and perceived coercion in individuals with serious mental illness. Journal of Clinical Psychology, 65(10), 1137–1148. doi:10.1002/jclp.20607
  • Sue, S., & Zane, N. (1980). Learned helplessness theory and community psychology. In M. S. Gibbs, J. R. Lachenmeyer, & J. Sigal (Eds.), Community Psychology: Theoretical and empirical approaches (pp. 121–143). New York, NY, USA: Gardner.
  • Sultana, H. Y., Jamal, M. A., & Najaf, D. E. (2017). Impact of microfinance on women empowerment through poverty alleviation: An assessment of socio- economic conditions in chennai city of tamilnadu. Asian Journal for Poverty Studies (Ajps), 3(2), 175–183.
  • Swift, C., & Levin, G. (1987). Empowerment: An emerging mental health technology. Journal of Primary Prevention, 8(1–2), 71–94. doi:10.1007/BF01695019
  • Tan, T., Zhang, Y., Heng, C. S., & Ge, C. (2016). Winning over Grassroots Consumers: An Empowerment Perspective of Yu'E Bao. 37th International Conference on Information Systems (ICIS 2016) Desc:Proceedings of a meeting held 11-14 December 2016, Dublin, Ireland,  pages 4365-4375.
  • Tazreen, A., & Sabet, D. M. (2013). Worker safety in Bangladesh: Looking beyond garments, Afsana Tazreen and Daniel M (Eds.). Sabet April 2013 Current Events Analysis Series University of Liberal Arts, Bangladesh.
  • Thangaraj, N., Subramaniyam, P., & Rangasamy, S. (2016). Women employee rights in garment industry, Tirupur. International Journal of Social Sciences and Management, 3(2), 119–124. doi:10.3126/ijssm.v3i2.14783
  • Thomas, K. W., & Velthouse, B. A. (1990). Cognitive elements of empowerment: An―interpretive‖ model of intrinsic task motivation. Academy of Management Review, 15(4), 666–681.
  • Ugwu, F. O., Onyishi, I. E., & Rodríguez-Sánchez, A. M. (2014). Linking organizational trust with employee engagement: The role of psychological empowerment. Personnel Review, 43(3), 377–400. doi:10.1108/PR-11-2012-0198
  • Ukpere, C. L., Slabbert, A. D., & Ukpere, W. I. (2014). The relevance of modern technology usage on the business ventures of Kenyan women entrepreneurs. Mediterranean Journal of Social Sciences, 5(10), 58. doi:10.5901/mjss.2014.v5n7p346
  • Vogt, F. J., & Murrell, L. K. (1990). Empowerment in organizations: How to spark exceptional performance.  San Diego, CA, USA: University Associates.
  • Walker, R., Koh, L., Wollersheim, D., & Liamputtong, P. (2015). Social connectedness and mobile phone use among refugee women in Australia. Health & Social Care in the Community, 23(3), 325–336. doi:10.1111/hsc.12155
  • West, D. M. (2012). How Mobile Technology Is Driving Global Entrepreneurship. Brookings Policy Report.
  • Wilkinson, A. (1998). Empowerment: Theory and practice. Personnel Review, 27(1), 40–56. doi:10.1108/00483489810368549
  • Yang, J., Liu, Y., Huang, C., & Zhu, L. (2013). Impact of empowerment on professional practice environments and organizational commitment among nurses: A structural equation approach. International Journal of Nursing Practice, 19(S1), 44–55. doi:10.1111/ijn.12016
  • Yin, R. K. (2011). Qualitative research from start to finish. The Guilford Press. New York, USA: The Guilford Press.U.S.A
  • Yukl, G. A. (1989). Leadership in organizations. Englewood Cliffs, N.J: Prentice Hall.
  • Yuksel, M., Milne, G. R., & Miller, E. G. (2016). Social media as complementary consumption: The relationship between consumer empowerment and social interactions in experiential and informative contexts. Journal of Consumer Marketing, 33(2), 111–123. doi:10.1108/JCM-04-2015-1396
  • Zainal, S. M. S., Redzuan, M. R., Ahmad, N., & Abdullah, H. (2016). Moderating hope in the awaiting for release: A practical approach for imprisoned female offenders in Malaysia. Asian Social Science, 13(1), 177. doi:10.5539/ass.v13n1p177
  • Zarandi, M. (2012). Key-Factor analysis of elements affecting women‗s employment in small and medium enterprises (SME) among women living in Tehran. Management Science Letters, 2(6), 2041–2048. doi:10.5267/j.msl.2012.06.016
  • Zarbo, C., Brugnera, A., Cipresso, P., Brignoli, O., Cricelli, C., Rabboni, M., Bondi, E., & Compare, A. (2017). E-mental Health for Elderly: Challenges and Proposals for Sustainable Integrated Psychological Interventions in Primary Care. Frontiers in psychology, 8, 118. doi:10.3389/fpsyg.2017.00118
  • Zelezny-Green, R. (2014). She called, she Googled, she knew: Girls’ secondary education, interrupted school attendance, and educational use of mobile phones in Nairobi. Gender and Development, 22(1), 63–74. doi:10.1080/13552074.2014.889338
  • Zimmerman, M. A. (1990). Taking aim on empowerment research: On the distinction between individual and psychological conceptions. American Journal of Community Psychology, 18(1), 169–177. doi:10.1007/BF00922695
  • Zimmerman, M. A. (1995). Psychological empowerment: Issues and illustrations. American journal of community psychology, 23(5), 581–599. doi:10.1007/BF02506983
  • Zimmerman, M. A., Israel, B. A., Schulz, A., & Checkoway, B. (1992). Further explorations in empowerment theory: An empirical analysis of psychological empowerment. American Journal of Community Psychology, 20(6), 707–727. doi:10.1007/BF01312604
  • Zimmerman, M. A., & Rappaport, J. (1988). Citizen participation, perceived control, and psychological empowerment. American Journal of Community Psychology, 16(5), 725–750. doi:10.1007/BF00930023

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.