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BOOK REVIEW

When the State Meets the Street: Public Service and Moral Agency

By Bernardo Zacka, Cambridge, MA: Harvard University Press (Belknap Press), 2017.

REFERENCES

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  • Bartels, K. P. R. (2013). Public encounters: The history and future of face-to-face contact between public professionals and citizens. Public Administration, 91(2), 469–483. doi:10.1111/j.1467-9299.2012.02101.x
  • Bartels, K. P. R. (2014). Communicative capacity: The added value of public encounters for participatory democracy. American Review of Public Administration, 44(6), 656–674. doi:10.1177/0275074013478152
  • Bartels, K. P. R. (2015). Communicative capacity: Public encounters in participatory theory and practice. Bristol, UK: Policy Press. doi:10.1332/policypress/9781447318507.001.0001
  • Bartels, K. P. R. (2016). Doing what’s necessary: How encounters in practice shape and improve interactive governance. In J. Edelenbos & I. van Meerkerk (Eds.), Critical reflections on interactive governance: Self organization and participation in public governance (pp. 352–375). Cheltenham, UK: Edward Elgar. doi:10.4337/9781783479078.00022
  • Denhardt, J. V., & Crothers, A. L. (1998). Street-level leadership: Discretion and legitimacy in front-line public service. Washington, DC: Georgetown University Press.
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  • Maynard-Moody, S., & Musheno, M. (2003). Cops, teachers, counselors: Stories from the front lines of public service. Ann Arbor, MI: University of Michigan Press. doi:10.3998/mpub.11924
  • Perry, J. L., & Wise, L. R. (1990). The motivational bases of public service. Public Administration Review, 50(3), 367–373. doi:10.2307/976618
  • Rosenbloom, D. H. (2015). Public administration: Understanding management, politics, and law in the public sector (8th int’l. ed.). New York, NY: McGraw Hill.
  • Schön, D. A. (1983). The reflective practitioner: How professionals think in action. New York, NY: Basic Books.
  • Stillman, R. J., II. (2004). The American bureaucracy: The core of modern government (3rd ed.). Belmont, CA: Thomson/Wadsworth.
  • Stout, M. (2009). Enhancing professional socialization through the metaphor of tradition. Journal of Public Affairs Education, 15(3), 289–316. doi:10.2307/40215860
  • Stout, M. (2013). Logics of legitimacy: Three traditions of public administration praxis. Boca Raton, FL: CRC Press. doi:10.4324/9781315091662
  • Stout, M., & Love, J. M. (2017). Integrative governance: A method for fruitful public encounters. American Review of Public Administration, 47(1), 130–147. doi:10.1177/0275074015576953
  • Waldo, D. (1980). The enterprise of public administration: A summary. Novato, CA: Chandler & Sharp.
  • Waldo, D. (1984). The administrative state: A study of the political theory of American public administration (2nd ed.). New York, NY: Holmes & Meier.

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