288
Views
3
CrossRef citations to date
0
Altmetric
Articles

Caveats to Governing With Empathy

References

  • Batson, C. D. (2009). These things called empathy: Eight related but distinct phenomena. In J. Decety & W. Ickes (Eds.), The social neuroscience of empathy (pp. 3–15). MIT Press.
  • Blader, S. L., & Rothman, N. B. (2014). Paving the road to preferential treatment with good intentions: Empathy, accountability and fairness. Journal of Experimental Social Psychology, 50, 65–81. https://doi.org/10.1016/j.jesp.2013.09.001
  • Bloom, P. (2016). Against empathy: The case for rational compassion (1st ed.). Ecco, an imprint of HarperCollins Publishers.
  • Breithaupt, F. (2018). The bad things we do because of empathy. Interdisciplinary Science Reviews, 43(2), 166–174. https://doi.org/10.1080/03080188.2018.1450928
  • Breithaupt, F. (2019). The dark sides of empathy (A. B. B. Sullivan, Trans.). Cornell University Press.
  • Briggs, J. L. (2008). Daughter and pawn: One ethnographer's routes to understanding children. Ethos, 36(4), 449–456. https://doi.org/10.1111/j.1548-1352.2008.00026.x
  • Burnier, D. (2021). Embracing others with "sympathetic understanding" and "affectionate interpretation:" Creating a relational care-centered public administration. Administrative Theory & Praxis, 43(1), 42–57. https://doi.org/10.1080/10841806.2019.1700460
  • Christy, R., & Brown, J. (1996). Marketing. In D. Farnham & S. Horton (Eds.), Managing the new public service (pp. 94–111). Palgrave. https://doi.org/10.1007/978-1-349-24723-3_5
  • Dastagir, A. E. (2020, June 4). George Floyd, Lea Michele and the problem with performative outrage. USA Today. https://www.usatoday.com/story/news/nation/2020/06/04/george-floyd-lea-michele-and-problem-performative-outrage/3137994001/
  • De Waal, F. B. (2008). Putting the altruism back into altruism: The evolution of empathy. Annual Review of Psychology, 59(1), 279–300. https://doi.org/10.1146/annurev.psych.59.103006.093625
  • Decety, J., & Cowell, J. (2015). Empathy, justice, and moral behavior. AJOB Neuroscience, 6(3), 3–14.
  • Decety, J., & Jackson, P. L. (2006). A social-neuroscience perspective on empathy. Current Directions in Psychological Science, 15(2), 54–58. https://doi.org/10.1111/j.0963-7214.2006.00406.x
  • Decety, J., & Jackson, P. L. (2004). The functional architecture of human empathy. Behavioral and Cognitive Neuroscience Reviews, 3(2), 71–100.
  • Dolamore, S. (2021). Detecting empathy in public organizations: Creating a more relational public administration. Administrative Theory & Praxis, 43(1), 58–81. https://doi.org/10.1080/10841806.2019.1700458
  • Dolamore, S., Lovell, D., Collins, H., & Kline, A. (2021). The role of empathy in organizational communication during times of crisis. Administrative Theory & Praxis, 43(3), 366–375. https://doi.org/10.1080/10841806.2020.1830661
  • Edlins, M. (2021). Developing a model of empathy for public administration. Administrative Theory & Praxis, 43(1), 22–41. https://doi.org/10.1080/10841806.2019.1700459
  • Edlins, M., & Dolamore, S. (2018). Ready to serve the public? The role of empathy in public service education programs. Journal of Public Affairs Education, 24(3), 300–320. https://doi.org/10.1080/15236803.2018.1429824
  • Epley, N. (2014). Mindwise: How we understand what others think, believe, feel, and want. Alfred A. Knopf.
  • Gerdes, K. E., & Segal, E. A. (2009). A social work model of empathy. Advances in Social Work, 10(2), 114–127. https://doi.org/10.18060/235
  • Goldman, A. I. (2011). Two routes to empathy: Insights from cognitive neuroscience. In A. Coplan & P. Goldie (Eds.), Empathy: Philosophical and psychological perspectives (pp. 31–44). Oxford University Press.
  • Groark, K. P. (2008). Social opacity and the dynamics of empathic in-sight among the Tzotzil Maya of Chiapas, Mexico. Ethos, 36(4), 427–448. https://doi.org/10.1111/j.1548-1352.2008.00025.x
  • Guy, M. E. (2021). Expanding the toolbox: Why the citizen-state encounter demands it. Public Performance & Management Review, 44(5), 1100–1118. https://doi.org/10.1080/15309576.2019.1677255
  • Guy, M. E., Newman, M. A., & Mastracci, S. H. (2008). Emotional labor: Putting the service in public service. M.E. Sharpe.
  • Ha, Y., Narendorf, S. C., Santa Maria, D., & Bezette-Flores, N. (2015). Barriers and facilitators to shelter utilization among homeless young adults. Evaluation and Program Planning, 53, 25–33. https://doi.org/10.1016/j.evalprogplan.2015.07.001
  • Harris, M., & Fallot, R. (Eds.). (2001). New directions for mental health services: Using trauma theory to design service systems. Jossey-Bass. https://doi.org/10.1002/yd.23320018903
  • Hatcher, W. (2019). The curious public administrator: The new administrative doctrine. Public Integrity, 21(3), 225–228. https://doi.org/10.1080/10999922.2018.1564002
  • Hollan, D. (2012). Emerging issues in the cross-cultural study of empathy. Emotion Review, 4(1), 70–78. https://doi.org/10.1177/1754073911421376
  • Husserl, E. (1973). Zur Phänomenologie der Intersubjektivität III. Texte aus dem Nachlass. Dritter Teil. 1929–1935, Husserliana 15, ed. I. Kern. Martinus Nijhoff, Den Haag.
  • Ickes, W., Buysse, A., Pham, H., Rivers, K., Erickson, J. R., Hancock, M., Kelleher, J., & Gesn, P. R. (2000). On the difficulty of distinguishing “good” and “poor” perceivers: A social relations analysis of empathic accuracy data. Personal Relationships, 7(2), 219–234. https://doi.org/10.1111/j.1475-6811.2000.tb00013.x
  • King, C. S., & Zanetti, L. A. (2015). Transformational public service: Portraits of theory in practice. Routledge.
  • Leiberg, S., & Anders, S. (2006). The multiple facets of empathy: A survey of theory and evidence. Progress in Brain Research, 156, 419–440. https://doi.org/10.1016/S0079-6123(06)56023-6
  • Lewis, C. W., & Gilman, S. (2012). The ethics challenge in public service: A problem-solving guide (3rd ed.). Jossey-Bass.
  • Lu, T., & McKeown, S. (2018). The effects of empathy, perceived injustice and group identity on altruistic preferences: Towards compensation or punishment. Journal of Applied Social Psychology, 48(12), 683–691. https://doi.org/10.1111/jasp.12558
  • Martin v. City of Boise, 902 F.3d 1031, 1035 (9th Cir. 2018).
  • Mastracci, S. H., Newman, M. A., & Guy, M. E. (2006). Appraising emotion work. The American Review of Public Administration, 36(2), 123–138. https://doi.org/10.1177/0275074005280642
  • Newman, M. A., Guy, M. E., & Mastracci, S. H. (2009). Beyond cognition: Affective leadership and emotional labor. Public Administration Review, 69(1), 6–20. https://doi.org/10.1111/j.1540-6210.2008.01935.x
  • Paterson, S., & Larios, L. (2021). Emotional problems: Policymaking and empathy through the lens of transnational motherhood. Critical Policy Studies, 15(3), 273–219. https://doi.org/10.1080/19460171.2020.1752760
  • Pivoras, S., & Kaselis, M. (2019). The impact of client status on street-level bureaucrats’ identity and informal accountability. Public Integrity, 21(2), 182–194. https://doi.org/10.1080/10999922.2018.1433424
  • Prinz, J. (2011). Against empathy. The Southern Journal of Philosophy, 49, 214–233. https://doi.org/10.1111/j.2041-6962.2011.00069.x
  • Schneider, A. L., & Ingram, H. (1997). Policy design for democracy. University Press of Kansas.
  • Segal, E. (2007). Social empathy: A tool to address the contradiction of working but still poor. Families in Society: The Journal of Contemporary Social Services, 88(3), 333–337. https://doi.org/10.1606/1044-3894.3642
  • Segal, E. (2011). Social empathy: A model built on empathy, contextual understanding, and social responsibility that promotes social justice. Journal of Social Service Research, 37(3), 266–277. https://doi.org/10.1080/01488376.2011.564040
  • Segal, E. (2018). Social empathy: The art of understanding others. Columbia University Press.
  • Segal, E. A., Wagaman, M. A., & Gerdes, K. E. (2012). Developing the social empathy index: An exploratory factor analysis. Advances in Social Work, 13(3), 541–560. https://doi.org/10.18060/2042
  • Small, D., & Loewenstein, G. (2003). Helping a victim or helping the victim: Altruism and identifiability. Journal of Risk and Uncertainty, 26(1), 5–16. https://doi.org/10.1023/A:1022299422219
  • Stein, E. (1964). On the problem of empathy (W. Stein, Trans.). ICS Publications.
  • Throop, C. J., & Zahavi, D. (2020). Dark and bright empathy. Current Anthropology, 61(3), 283–303. https://doi.org/10.1086/708844
  • Tschirhart, M., & Bielefeld, W. (2012). Managing nonprofit organizations. Jossey-Bass.
  • Urbanska, K., McKeown, S., & Taylor, L. K. (2019). From injustice to action: The role of empathy and perceived fairness to address inequality via victim compensation. Journal of Experimental Social Psychology, 82, 129–140. https://doi.org/10.1016/j.jesp.2019.01.010
  • Wasserman, J. A., & Clair, J. M. (2010). At home on the street: People, poverty, and a hidden culture of homelessness. Lynne Rienner Publishers.
  • Westhead, R. (2013, March). Poverty porn or just effective fundraising?: Ethics of using images of children to solicit donations are debatable, but success isn’t. Toronto Star, A1.
  • Wolf, M. R., Green, S. A., Nochajski, T. H., Mendel, W. E., & Kusmaul, N. S. (2014). ‘We're civil servants’: The status of trauma-informed care in the community. Journal of Social Service Research, 40(1), 111–120. https://doi.org/10.1080/01488376.2013.845131
  • Zahavi, D. (2012). Comment: Basic empathy and complex empathy. Emotion Review, 4(1), 81–82. https://doi.org/10.1177/1754073911421387
  • Zahavi, D. (2019). Second-person engagement, self-alienation, and group-identification. Topoi, 38(1), 251–260. https://doi.org/10.1007/s11245-016-9444-6
  • Zanetti, L. A. (2011). Cultivating and sustaining empathy as a normative value in public administration. In C. S. King (Ed.), Government is us 2.0 (pp. 76–85). M.E. Sharpe.
  • Zanetti, L. A., & King, C. S. (2013). Reflections on theory in action: Transformational public service revisited. Administrative Theory & Praxis, 35(1), 128–143. https://doi.org/10.2753/ATP1084-1806350108

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.