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Original Articles

A field service support system using the computer analysis of networks of queues (CAN-Q) model

Pages 63-74 | Published online: 31 May 2012

5. References

  • Buzacott , J. A. and Shanthikumar , J. G. 1993 . Stochastic models of manufacturing systems. Prentice Hall . New Jersey
  • Buzen , J. P. 1973 . Comm. Vol. 16 , 527 – 531 . Computational algorithms for closed queueing networks with exponential servers. ACM
  • Gershwin , S. B. 1994 . Manufacturing systems engineering. Prentice Hall . New Jersey
  • Papadopoulos , H. T. , Heavey , C. and Browne , J. 1993 . Queueing Theory in Manufacturing Systems Analysis and Design. Chapman and Hall, London
  • Solberg , J. J. 1976 . Systems Engineering Conference. ≪Optimal design and control of computerized manufacturing systems≫. In Proceedings AIIE 1976
  • Solberg , J. J. 1977 . Proceedings 4th International Conference on Production Research ≪A mathematical model of computerized manufacturing systems≫. In Tokyo

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