References
- Akhavan, P., & Mahdi Hosseini, S. (2015). Social capital, knowledge sharing, and innovation capability: An empirical study of R&D teams in Iran. Technology Analysis & Strategic Management, 28(1), 96–113. https://doi.org/10.1080/09537325.2015.1072622.
- Akhavan, P., & Mahdi Hosseini, S., (2015). Social capital, knowledge sharing, and innovation capability: an empirical study of R&D teams in Iran. Technology Analysis & Strategic Management, 28(1), 254–265. 96–113. https://doi.org/10.1080/09537325.2015.1072622.
- Aksoy, Y., Ayranci, E., & Gozukara, E. (2016). A research on the relationship between knowledge sharing and employee performance: the moderating role of unethical behaviors in organizational level. European Scientific Journal, ESJ, 12(4), 335. https://doi.org/10.19044/esj.2016.v12n4p335.
- Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking dimensions of social media use to job performance: the role of social capital. Journal of Strategic Information Systems, 24(2), 6589. https://doi.org/10.1016/j.jsis.2015.03.001.
- Allameh, S.M. (2018). Antecedents and consequences of intellectual capital. Journal of Intellectual Capital, 19(2), 858–874. https://doi.org/10.1108/JIC-05-2017-0068.
- Alsharo, M., Gregg, D., & Ramirez, R. (2017). Virtual team effectiveness: the role of knowledge sharing and trust. Information & Management, 54(4), 479–490. https://doi.org/10.1016/j.im.2016.10.005.
- Aslam, M.M.H., Shahzad, K., Syed, A.R., & Ramish, A. (2013). Social capital and knowledge sharing as determinants of academic performance. Journal of Behavioral and Applied. Management., 15(1), 25–38. 10.21818/001c.17935.
- Awolusi, M.F. (2012). The impacts of social networking sites on workplace productivity. the journal of technology. Management, and Applied Engineering, 28(1), 2–6.https://cdn.ymaws.com/www.atmae.org/resource/resmgr/Articles/Awolusi-Social-Networking-Wo.pdf
- Baccarella, C.V., Wagner, T.F., Kietzmann, J.H., & McCarthy, I.P. (2018). Social media? it’s serious! understanding the dark side of social media. European Management Journal, 36(4), 431–438. https://doi.org/10.1016/j.emj.2018.07.002.
- Baker, W. (1990). ‘Market Networks And Corporate Behaviour. American Journal of Sociology, 96(3), 589–625. https://doi.org/10.1086/229573.
- Barlatier, P.-J., & Mention, A.-L. (2019). How social media can fuel innovation in businesses: A strategic roadmap. Journal of Business Strategy, 41(2), 11–18. https://doi.org/10.1108/JBS-12-2018-0197.
- Ben Brahim, H., & Hadoussa, S. (2018). Effect of the human capital on the total quality management: High technology sectors. Journal of Management Research, 10(3), 1–13. https://doi.org/10.5296/jmr.v10i3.13103.
- Berraies, S., Lajili, R., & Chtioui, R. Social capital, employees‘ well-being and knowledge sharing: Does enterprise social networks use matter? case of tunisian knowledge-intensive firms. (2020). Journal of Intellectual Capital, 21(6), 1153–1183. ahead-of(ahead-of-print). https://doi.org/10.1108/JIC-01-2020-0012.
- Blau, P.M. (1967). Exchange and Power in Social Life. Wiley Publishers.
- Bock, Z., Kim, & Lee. (2005). Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. MIS Quarterly, 29(1), 87. https://doi.org/10.2307/25148669.
- Boyd, D.M., & Ellison, N.B. (2008). Social network sites: definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1), 210–230. https://doi.org/10.1111/j.1083-6101.2007.00393.x.
- Bucher, E., Fieseler, C., & Suphan, A. (2013). The stress potential of social media in the workplace. Information, Communication & Society, 16(10), 1639–1667. https://doi.org/10.1080/1369118X.2012.710245.
- Burt, R.S. (1992). Structural Holes: The social structure of competition, Cambridge: Harvard University Press.
- Cao, X., Guo, X., Vogel, D., & Zhang, X. (2016). Exploring the influence of social media on employee work performance. Internet Research, 26(2), 529–545. https://doi.org/10.1108/IntR-11-2014-0299.
- Cao, X., Vogel, D.R., Guo, X., Liu, H., & Gu, J., (2012). Understanding the influence of social media in the workplace: An integration of media synchronicity and social capital theories. In: Proceedings of the 45th Hawaii International Conference on System Science (HICSS), Maui, HI, USA, pp. 3938–3947. 10.1109/HICSS.2012.618.
- Cao, X.,Guo, X. Liu, H. & Gu, J. (2013). The role of social media in supporting knowledge integration: A social capital analysis. Information Systems Frontiers, 17(2), 351–362. https://doi.org/10.1007/s10796-013-9473-2.
- Capriotti, P., Zeler, I., & Camilleri, M.A. (2021). Corporate communication through social networks: The identification of key dimensions for dialogic communication. In M. A. Camilleri (Ed.), Strategic corporate communication in the digital age. Bingley: Emerald, pp. 33-52. 10.1108/978-1-80071-264-520211003.
- Cardon, P.W., & Marshall, B. (2014). The Hype and Reality of Social Media Use for Work Collaboration and Team Communication. International Journal of Business Communication, 52(3), 273‑293. 10.1177/2329488414525446.
- Carlson, J.R., Zivnuska, S., Harris, R.B., Harris, K.J., & Carlson, D.S. (2016). Social media use in the workplace: a study of dual effects. Journal of Organizational and End User Computing, 28(1), 15–31. https://doi.org/10.4018/JOEUC.2016010102.
- Çetinkaya, A.Ş., & Rashid, M. (2018). The effect of use of social media on employee job performance. Journal of Internet Applications and Management, 9(2), 5–20. https://doi.org/10.34231/iuyd.437726.
- Chang, C.W., Huang, H.C., Chiang, C.Y., Hsu, C.P., & Chang, C.C. (2012). Social capital and knowledge sharing: Effects on patient safety. Journal of Advanced Nursing, 68(8), 1793–1803. https://doi.org/10.1111/j.1365-2648.2011.05871.x.
- Chang, H.H., & Chuang, -S.-S. (2011). Social capital and individual motivations on knowledge sharing: participant involvement as a moderator. Information & Management, 48(1), 9–18. https://doi.org/10.1016/j.im.2010.11.001.
- Chang, T., & Hsiao, W. (2014). Time spent on social networking sites: understanding user behaviour and social capital. Systems Research and Behavioural Science, 31(1), 102–114. https://doi.org/10.1002/sres.2169.
- Chen, C.-A., & Hsieh, C.-W. (2015). Knowledge sharing motivation in the public sector: The role of public service motivation. International Review of Administrative Sciences, 81(4), 812–832. https://doi.org/10.1177/0020852314558032.
- Chiu, C.-M., Hsu, M.-H., & Wang, E.T.G. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872–1888. https://doi.org/10.1016/j.dss.2006.04.001.
- Choi, J., & Scott, J. (2013). Electronic word of mouth and knowledge sharing on social network sites: A social capital perspective. Journal of Theoretical and Applied Electronic Commerce Research, 8(1), 11–12. https://doi.org/10.4067/S0718-18762013000100006.
- Choi, M., Panek, E.T., Nardis, Y., & Toma, C.L. (2015). When social media isn’t social: friends’ responsiveness to narcissists on facebook. Personality and Individual Differences, 77, 209–214. https://doi.org/10.1016/j.paid.2014.12.056.
- Chow, W.S., & Chan, L.S. (2008). Social network, social trust and shared goals in organizational knowledge sharing. Information & Management, 45(7), 458–465. https://doi.org/10.1016/j.im.2008.06.007.
- Chung, N., Nam, K., & Koo, C. (2016). Examining information sharing in social networking communities: applying theories of social capital and attachment. Telematics and Informatics, 33(1), 77–91. https://doi.org/10.1016/j.tele.2015.05.005.
- Churchill, G.A., Jr. (1979, February). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73. https://doi.org/10.1177/002224377901600110.
- Cross, R., Borgatti, S.P., & Parker, A. (2002). Making invisible work visible: using social network analysis to support strategic collaboration. California Management Review, 44(2), 25–46. https://doi.org/10.2307/41166121.
- de Zúñiga, G., Jung, N., H., & Valenzuela, S. (2012). Social media use for news and individuals’ social capital, civic engagement and political participation. Journal of Computer-Mediated Communication, 17(3), 319–336. https://doi.org/10.1111/j.1083-6101.2012.01574.x.
- De Zúñiga, H.G., Barnidge, M., & Scherman, A. (2016). Social media social capital, offline social capital, and citizenship: exploring asymmetrical social capital effects. Political Communication, 34(1), 44–68. https://doi.org/10.1080/10584609.2016.1227000.
- Delello, J.A., & Mokhtari, K. (2020). Student and Faculty Perceptions of Social Media Use and Relationships Inside and Outside the Higher Education Classroom. In Sarfraz, M. (Ed.), Innovative Perspectives on Interactive Communication Systems and Technologies (pp. 23–44). IGI Global. 10.4018/978-1-7998-3355-0.ch002.
- Du Plessis, C. (2017). The role of content marketing in social media content communities. South African Journal of Information Management, 19(1), https://doi.org/10.4102/sajim.v19i1.866.a866.
- Edlund, J. (2007). Reciprocity Norm. Encyclopedia of Social Psychology 731. Thousand Oaks, CA: SAGE Publications.
- Efmova, L., & Grudin, J. (2007), ‘Crossing boundaries: A case study of employee blogging’, in Proceedings of the fortieth hawaii international conference on system sciences (HICSS-40) IEEE Press: Los Alamitos, pp. 86–96.
- Ellison, N.B., Gibbs, J.L., & Weber, M.S. (2015). The use of enterprise social network sites for knowledge sharing in distributed organizations: The role of organizational affordances. American Behavioral Scientist, 59(1), 103–123. https://doi.org/10.1177/0002764214540510.
- Ellison, N.B., Steinfield, C., & Lampe, C. (2007). The benefits of facebook “friends”: social capital and college students’ use of online social network sites’. Journal of ComputedMediated Communication, 12(4), 1143–1168. 10.1111/j.1083-6101.2007.00367.x.
- Ellison, N.B., Vitak, J., Gray, R., & Lampe, C. (2014). Cultivating social resources on social network sites: facebook relationship maintenance behaviors and their role in social capital processes. Journal of Computer-Mediated Communication, 19(4), 855–870. https://doi.org/10.1111/jcc4.12078.
- Ewing, M., Men, L.R., & O’Neil, J. (2019). Using social media to engage employees: insights from internal communication managers. International Journal of Strategic Communication, 13(2), 110–132. https://doi.org/10.1080/1553118X.2019.1575830.
- Fornell, C. (1987). A Second Generation in Multivariate Analysis: Classification of Methods and Implications for Marketing Research. In (Ed.), Review of Marketing, Michael Houston (pp. 407–450). American Marketing Association.
- Fukuyama, F. (1995). Trust: The social virtues and the creation of prosperity. Free Press.
- Fulk, J., & Yuan, Y.C. (2013). Location, motivation, and social capitalization via enterprise social networking. Journal of Computer-Mediated Communication, 19(1), 20–37. https://doi.org/10.1111/jcc4.12033.
- Gössling, T. (2004). Proximity, trust and morality in networks. European Planning Studies, 12(5), 675–689. https://doi.org/10.1080/0965431042000220011.
- Hadoussa, S. (2020). Evaluation of e-learning system on higher education institution in KSA: a survey at Saudi Electronic University. International Journal of Technology Enhanced Learning, 12(2), 180. 10.1504/ijtel.2020.10027117.
- Hadoussa, S., & Menif, H. (2019). Social media impact on language learning for specific purpose: a study in english for business administration. Teaching English with Technology, 19(1), 56–71. https://eric.ed.gov/?id=EJ1204643
- Hair, J.F., Jr., Anderson, R.E., Tatham, R.L., & Black, W.C. (1998). Multivariate Data Analysis. Prentice-Hall.
- Hansen, M.T., Mors, M.L., & Løvås, B. (2005). Knowledge sharing in organizations: multiple networks, multiple phases. Academy of Management Journal, 48(5), 776–793. https://doi.org/10.5465/amj.2005.18803922.
- Hau, Y.S., Kim, B., Lee, H., & Kim, Y.-G. (2013). The effects of individual motivations and social capital on employees’ tacit and explicit knowledge sharing intentions. International Journal of Information Management, 33(2), 356–366. https://doi.org/10.1016/j.ijinfomgt.2012.10.009.
- Hau, Y.S., & Kim, Y.-G. (2011). Why would online gamers share their innovation-conducive knowledge in the online game user community? integrating individual motivations and social capital perspectives. Computers in Human Behavior, 27(2), 956–970. https://doi.org/10.1016/j.chb.2010.11.022.
- Henttonen, K., Kianto, A., & Ritala, P. (2016). Knowledge sharing and individual work performance: An empirical study of a public sector organisation. Journal of Knowledge Management, 20(4), 749–768. https://doi.org/10.1108/JKM-10-2015-0414.
- Holste, J.S., & Fields, D. (2010). Trust and tacit knowledge sharing and use. Journal of Knowledge Management, 14(1), 128–140. https://doi.org/10.1108/13673271011015615.
- Hoyle, R. (1995). The structural equation modeling approach: Basic concepts and fundamental issues. In R. H. Hoyle (Ed.), Structural Equation modeling: Concepts, issues, and applications (pp. 1–15). Sage.
- Hsu, M.H., Ju, T.L., Yen, C.H., & Chang, C.M. (2007). Knowledge sharing behavior in virtual communities: The relationship between trust, self-efficacy, and outcome expectations. International Journal of Human-computer Studies, 65(2), 153–169. https://doi.org/10.1016/j.ijhcs.2006.09.003.
- Hu, B., & Zhao, Y. (2016). Creative self-efficacy mediates the relationship between knowledge sharing and employee innovation. Social Behavior Personality. International Journal, 44(5), 815–826. https://doi.org/10.2224/sbp.2016.44.5.815.
- Hu, L., & Randel, A.E. (2014). Knowledge sharing in teams. Group & Organization Management, 39(2), 213–243. https://doi.org/10.1177/1059601114520969.
- Huang, L.V., & Liu, P.L. (2017). Ties that work: investigating the relationships among coworker connections, work-related facebook utility, online social capital, and employee outcomes. Computers in Human Behavior, 72, 512–524. https://doi.org/10.1016/j.chb.2017.02.054.
- Jarrahi, M.H. (2018). Social media, social capital, and knowledge sharing in enterprise. IT Professional, 20(4), 37–45. https://doi.org/10.1109/MITP.2017.265105759.
- Kamboj, S., Kumar, V., & Rahman, Z. (2017). Social media usage and firm performance: The mediating role of social capital. In Social Network Analysis and Mining. 7(1), 51 - October 2017. Springer Science + Business Media. https://link.springer.com/article/10.1007/s13278-017-0468-8
- Kang, Y.-J., Kim, S.-E., & Chang, G.-W. (2008). The impact of knowledge sharing on work performance: an empirical analysis of the public employees’ perceptions in South Korea. International Journal of Public Administration, 31(14), 1548–1568. https://doi.org/10.1080/01900690802243607.
- Kaplan, A., & Haenlein, M. (2010). Users of the world unite: the challenges and opportunities of social media. Business Horizons, 53(1), 59–68. https://doi.org/10.1016/j.bushor.2009.09.003.
- Karabacak, G., & Genç, M. (2019). The use of blogs as an example of internet entrepreneurship: turkish travel blogs. Procedia Computer Science, 158, 869–876. https://doi.org/10.1016/j.procs.2019.09.125.
- Kelton, A.S., & Pennington, R.R. (2019). If you tweet, they will follow: CEO tweets, social capital, and investor say-on-pay judgments. Journal of Information Systems, 34(1), 105–122. https://doi.org/10.2308/isys-52449.
- Yoon, J. Y., & Kim, H. (2017). The revised index for social engagement in long-term care facilities. Journal of Nursing Research, 25(3), 216–223. 10.1097/jnr.0000000000000156.
- Kim, S.L. (2019). Enticing high performers to stay and share their knowledge: The importance of trust in leader. Human Resource Management, 58(4), 341–351. https://doi.org/10.1002/hrm.21955.
- Kiniti, S., & Standing, C. (2013). Wikis as knowledge management systems: Issues and challenges. Journal of Systems and Information Technology, 15(2), 189–201. https://doi.org/10.1108/13287261311328895.
- Kock, N., Moqbel, M., Barton, K., & Bartelt, V. (2016). Intended continued use social networking sites: effects on job satisfaction and performance. International Journal of Virtual Communities and Social Networking, 8(2), 28–46. https://doi.org/10.4018/IJVCSN.2016040103.
- Koranteng, F.N., & Wiafe, I. (2019). Networking sites: an empirical study. Education Information Technology, 24(2), 1211–1236. https://doi.org/10.1007/s10639-018-9825-0.
- Koranteng, F.N., Wiafe, I., & Kuada, E. (2018). An empirical study of the relationship between social networking sites and students’ engagement in higher education. Journal of Educational Computing Research, 57(5), 1131–1159. https://doi.org/10.1177/0735633118787528.
- Kuznetsov, S. (2006). Motivations of contributors to wikipedia. CM SIGCAS. Computers and Society, 36(2), 1. https://doi.org/10.1145/1215942.1215943.
- Kwahk, K.-Y., & Park, D.-H. (2016). The effects of network sharing on knowledge-sharing activities and job performance in enterprise social media environments. Computers in Human Behavior, 55, 826–839- February 2016. https://doi.org/10.1016/j.chb.2015.09.044.
- Landers, R.N., & Schmidt, G.B. (2016). Social Media in Employee Selection and Recruitment: An Overview. In Social Media in Employee Selection and Recruitment : Theory, Practice, and Current Challenges(pp. 3–11). Springer International Publishing. 10.1007/978-3-319-29989-1_1.
- Le, P.B., & Lei, H. (2018). The mediating role of trust in stimulating the relationship between transformational leadership and knowledge sharing processes. Journal of Knowledge Management, 22(3), 521–537. https://doi.org/10.1108/JKM-10-2016-0463.
- Lee, H.S., & Hong, S.A. (2014). Factors affecting hospital employees’ knowledge sharing intention and behavior, and innovation behavior. Osong Public Health and Research Perspectives, 5(3), 148–155. https://doi.org/10.1016/j.phrp.2014.04.006.
- Lee, J. (2018). The effects of knowledge sharing on individual creativity in higher education institutions: socio-technical view. Administrative Sciences, 8(2), 21. https://doi.org/10.3390/admsci8020021.
- Lee, S.Y., & Lee, S.W. (2020). Social media use and job performance in the workplace: the effects of facebook and kakaotalk use on job performance in South Korea. Sustainability, 12(10), 4052. https://doi.org/10.3390/su12104052.
- Lefebvre, V.M., Sorenson, D., Henchion, M., & Gellynck, X. (2016). Social capital and knowledge sharing performance of learning networks. International Journal of Information Management, 36(4), 570–579. https://doi.org/10.1016/j.ijinfomgt.2015.11.008.
- Leonardi, P.M., & Meyer, S.R. (2014). Social media as social lubricant. American Behavioral Scientist, 59(1), 10–34. https://doi.org/10.1177/0002764214540509.
- Li, E.Y., Liao, C.H., & Yen, H.R. (2013). Co-authorship networks and research impact: A social capital perspective. Research Policy, 42(9), 1515–1530. https://doi.org/10.1016/j.respol.2013.06.012.
- Lin, H. (2007). Knowledge sharing and firm innovation capability: An empirical study. International Journal of Manpower, 28(3/4), 315–332. https://doi.org/10.1108/01437720710755272.
- Löhr, K., Weinhardt, M., Graef, F., & Sieber, S. (2018). Enhancing communication and collaboration in collaborative projects through conflict prevention and management systems. Organizational Dynamics, 47(4), 259–264. https://doi.org/10.1016/j.orgdyn.2017.10.004.
- Lu, H.-P., & Dzikria, I. (2020). The role of intellectual capital and social capital on the intention to use MOOC. In Knowledge Management Research & Practice (pp. 1–12). 10.1080/14778238.2020.1796543.
- Martín-Rojas, R., Garrido-Moreno, A., & García-Morales, V.J. (2020). Fostering Corporate entrepreneurship with the use of social media tools. Journal of Business Research, 112, 396–412. May 2020. https://doi.org/10.1016/j.jbusres.2019.11.072.
- Mazurchenko, A., & Maršíková, K. (2019). Digitally-powered human resource management: skills and roles in the digital era. Acta Informatica Pragensia, 8(2), 72–87. https://doi.org/10.18267/j.aip.125.
- Moghavvemi, S., Sharabati, M., Klobas, J.E., & Sulaiman, A. (2018). Effect of trust and perceived reciprocal benefit on students’ knowledge sharing via facebook and academic performance. The Electronic Journal of Knowledge Management, 16(1), 23–35. https://psycnet.apa.org/record/2018-31159-003
- Moghavvemi, S., Sharabati, M., Paramanathan, T., & Rahin, N.M. (2017). The impact of perceived enjoyment, perceived reciprocal benefits and knowledge power on students’ knowledge sharing through Facebook. The International Journal of Management Education, 15(1), 1–12. https://doi.org/10.1016/j.ijme.2016.11.002.
- Moqbel, M., Nevo, S., & Kock, N. (2013). Organizational members’ use of social networking sites and job performance. Information Technology & People, 26(3), 240–264. https://doi.org/10.1108/ITP-10-2012-0110.
- Mullen, M.R. (1995). Diagnosing measurement equivalence in cross-national research. Journal of International Business Studies, 26(3), 573–596. https://doi.org/10.1057/palgrave.jibs.8490187.
- Nahapiet, J., & Ghoshal, S. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242. https://doi.org/10.5465/amr.1998.533225.
- Nguyen, T.P.L., Tran, N.M., Doan, X.H., & Nguyen, V.H. (2020). The impact of knowledge sharing on innovative work behavior of vietnam telecommunications enterprises employees. Management Science Letters, 10(1), 53–62. https://doi.org/10.5267/j.msl.2019.8.016.
- Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company. Oxford University Press.
- Nucleus Research. (2009). Facebook: Measuring the Cost to Business of Social Networking. Report J57. http://nucleusresearch.com/research/single/facebook-measuring-the-cost-to-business-of-social-notworking/
- Nunnally, J.C. (1978). Psychometric Theory (2nd ed.). McGraw-Hill.
- Olaniran, B.A. (2018). Social media as communication channel in emerging economies: A closer look at cultural implications. Journal of Advances in Management Research, 15(2), 130–145. https://doi.org/10.1108/JAMR-04-2017-0050.
- Omotayo, F.O., & Babalola, S.O. (2016). Factors influencing knowledge sharing among information and communication technology artisans in Nigeria. Journal of Systems and Information Technology, 18(2), 148–169. https://doi.org/10.1108/JSIT-02-2016-0009.
- Pai, P., & Tsai, H.-T. (2016). Reciprocity norms and information-sharing behavior in online consumption communities: An empirical investigation of antecedents and moderators. Information & Management, 53(1), 38–52. https://doi.org/10.1016/j.im.2015.08.002.
- Parasuraman, A., Zeithaml, V.A., & Berry, L.L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12–40. Elsevier Ltd. https://www.semanticscholar.org/paper/SERVQUAL%3A-A-multiple-item-scale-for-measuring-of-Parasuraman-Zeithaml/d26a2423f00ca372b424a029ae22521299f00ede
- Pitafi, A.H., Khan, A.N., Khan, N.A., & Ren, M. (2020). Using enterprise social media to investigate the effect of workplace conflict on employee creativity. In Telematics and Informatics (pp. 101451). 10.1016/j.tele.2020.101451.
- Putnam, R.D. (2000). Bowling Alone: The Collapse and Revival of American Community. Simon and Schuster.
- Ramirez, A., Jr., Sumner, E.M., & Spinda, J. (2017). The relational reconnection function of social network sites. New Media & Society, 19(6), 807–825. https://doi.org/10.1177/1461444815614199.
- Razak, N.A., Pangil, F., Zin, M.L.M., Yunus, N.A.M., & Asnawi, N.H. (2016). Theories of knowledge sharing behavior in business strategy. Procedia Economics and Finance, 37(1), 545–553. https://doi.org/10.1016/S2212-5671(16)30163-0.
- Robert, L. P.,Dennis, A. R. & Ahuja, M. K. (2008). Social Capital and Knowledge Integration in Digitally Enabled Teams. Information Systems Research, 19(3), 314–334. https://doi.org/10.1287/isre.1080.0177.
- Sargis Roussel, C., & Deltour, F. (2012). Beyond cross-functional teams: Knowledge integration during organizational projects and the role of social capital. Knowledge Management Research & Practice, 10(2), 128–140. https://doi.org/10.1057/kmrp.2011.45.
- Shehab, S., Rahim, E.A., & Daud, S. (2018). A review of individual factors on knowledge sharing: evidence from the empirical literature. International Journal of Engineering & Technology, 7(4.15), 186. https://doi.org/10.14419/ijet.v7i4.15.21444.
- Singh, J. (1995). Measurement issues in cross-national research. Journal of International Business Studies, 26(3), 597–619. https://doi.org/10.1057/palgrave.jibs.8490188.
- Son, B.G., Kocabasoglu-Hillmer, C., & Roden, S. (2016). A dyadic perspective on retailer– Supplier relationships through the lens of social capital. International Journal of Production and Economics, 178(C), 120–131. https://doi.org/10.1016/j.ijpe.2016.05.005.
- Song, Q., Wang, Y., Chen, Y., Benitez, J., & Hu, J. (2019). Impact of the usage of social media in the workplace on team and employee performance. Information & Management, 56(8), 103160. https://doi.org/10.1016/j.im.2019.04.003.
- Steinmo, M., & Rasmussen, E. (2018). The interplay of cognitive and relational social capital dimensions in university-industry collaboration: overcoming the experience barrier. Research Policy, 47(10), 1964–1974. https://doi.org/10.1016/j.respol.2018.07.004.
- Strong, B., Davenport, T.H., & Prusak, L. (2008). Organizational governance of knowledge and learning. Knowledge and Process Management, 15(2), 150–157. https://doi.org/10.1002/kpm.306.
- Sun, Y., Fang, Y., Lim, K.H., & Straub, D. (2012). User satisfaction with information technology service delivery: A social capital perspective. Information Systems Research, 23(4), 1195–1211. https://doi.org/10.1287/isre.1120.0421.
- Sun, Y., & Shang, R.-A. (2014). The interplay between users’ intraorganizational social media use and social capital. Computers in Human Behavior, 37(August C), 334–341. https://doi.org/10.1016/j.chb.2014.03.048.
- Sun, Y., Zhou, X., Jeyaraj, A., Shang, R.-A., & Hu, F. (2019). The impact of enterprise social media platforms on knowledge sharing. Journal of Enterprise Information Management, 32(2), 233–250. https://doi.org/10.1108/JEIM-10-2018-0232.
- Terry Kim, T., Lee, G., Paek, S., & Lee, S. (2013). Social capital, knowledge sharing and organizational performance. International Journal of Contemporary Hospitality Management, 25(5), 683–704. https://doi.org/10.1108/IJCHM-Jan-2012-0010.
- Tijunaitis, K., Jeske, D., & Shultz, K.S. (2019). Virtuality at work and social media use among dispersed workers. Employee Relations, 41(3), 358–373. https://doi.org/10.1108/ER-03-2018-0093.
- Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464. 10.2307/257085.
- Valenzuela, S., Park, N., & Kee, K.F. (2009). Is there social capital in a social network site?: facebook use and college students’ life satisfaction, trust, and participation. Journal of Computer-Mediated Communication, 14(4), 875–901. https://doi.org/10.1111/j.1083-6101.2009.01474.x.
- Van den Hooff, B., & De Ridder, J.A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117–130. https://doi.org/10.1108/13673270410567675.
- Van Den Hooff, B., & Huysman, M. (2009). Managing knowledge sharing: emergent and engineering approaches. Information & Management, 46(1), 1–8. https://doi.org/10.1016/j.im.2008.09.002.
- Van Zoonen, W., & Rice, R.E. (2017). Paradoxical implications of personal social media use for work. new technology. Work and Employment, 32(3), 228–246. https://doi.org/10.1111/ntwe.12098.
- Van Zoonen, W., Verhoeven, J.W.M., & Vliegenthart, R. (2016). Social media’s dark side: inducing boundary conflicts. Journal of Managerial Psychology, 31(8), 1–15. https://doi.org/10.1108/JMP-10-2015-0388.
- Vithayathil, J., Dadgar, M., & Osiri, J.K. (2020). Does social media use at work lower productivity. International Journal of Information Technology and Management, 19(1), 47. https://doi.org/10.1504/IJITM.2020.104504.
- Wagner, J.A. (1995). Studies of individualism-collectivism: Effects on cooperation in groups. Academy of Management Journal, 38(1), 152–172. 10.2307/256731.
- Walther, J.B., Anderson, J.F., & Park, D.W. (1994). Interpersonal effects in computer-mediated interaction. A meta-analysis of social and antisocial communication. Communication Research, 21(4), 460–487. https://doi.org/10.1177/009365094021004002.
- Wasko, M.M., & Faraj, S. (2005). Why should i share? examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35–57. https://doi.org/10.2307/25148667.
- Wasko, M.M., Teigland, R., & Faraj, S. (2009). The provision of online public goods: examining social structure in an electronic network of practice. Decision Support Systems, 47(3), 254–265. https://doi.org/10.1016/j.dss.2009.02.012.
- Williams, J.R. (2019). The use of online social networking sites to nurture and cultivate bonding social capital: A systematic review of the literature from 1997 to 2018. New Media & Society, 21(11-12), 2710–2729. https://doi.org/10.1177/1461444819858749.
- Wold, H. (1989). Introduction to the Second Generation of Multivariate Analysis. In H. Wold (Ed.), Theoretical Empirism. New York: Paragon House, (pp. vii-xl).
- Wu, L, (2013). Social Network Effects on Productivity and Job Security: Evidence from the Adoption of a Social Networking Tool. In formation Systems Research, 24(1), 30–51. https://doi.org/10.1287/isre.1120.0465.
- Yen, Y.-S., Chen, M.-C., & Su, C.-H. (2020). Social capital affects job performance through social media. Industrial Management & Data Systems, 120(5), 903–922. https://doi.org/10.1108/IMDS-09-2019-0473.
- Zaki, M. (2019). Digital transformation: Harnessing digital technologies for the next generation of services. Journal of Services Marketing, 33(4), 429–435. https://doi.org/10.1108/JSM-01-2019-0034.
- Zhang, X., Gao, Y., Yan, X., de Pablos, P.O., Sun, Y., & Cao, X. (2015). From e-learning to social-learning: mapping development of studies on social media-supported knowledge management. Computing for Human Learning, Behaviour and Collaboration in the Social and Mobile Networks Era, 51, 803–811. https://doi.org/10.1016/j.chb.2014.11.084.