REFERENCES
- Crespi , L. 1947 . The Implications of Tipping in America . The Public Opinion Quarterly , 11 ( Fall ) : 424 – 435 .
- Crusco , A. and Wetsel , C. G. 1984 . The Midas Touch on Restaurant Tipping . Personality and Social Psychology , 10 ( December ) : 512 – 517 .
- Cunningham , M. R. 1979 . Weather, Mood, and Helping Behavior: Quasi Experiments with the Sunshine Samaritan . Journal of Personality and Social Psychology , 37 ( November ) : 1947 – 1956 .
- Danilova , M. 2003 . “ Tipping is Not Yet Russia's Cup of Tea ” . In The Moscow Times, Dec. 3 9
- Freeman , S. , Walker , M. R. , Borden , R. and Latané , B. 1975 . Diffusion of Responsibility and Restaurant Tipping: Cheaper by the Bunch . Personality and Social Psychology Bulletin , 1 ( Fall ) : 584 – 587 .
- Feinberg , R. 1986 . Credit Cards as Spending-Facilitators Stimuli: A Conditioning Interpretation . Journal of Consumer Research , 13 ( December ) : 348 – 356 .
- Fitzsimmons , J. and Maurer , G. 1991 . A Walk-Through Audit to Improve Restaurant Performance . Cornell Hotel and Restaurant Administration Quarterly , 31 ( February ) : 95 – 99 .
- Garrity , K. and Dengelman , D. 1990 . Effect of Sever Introduction on Restaurant Tipping . Journal of Applied Social Psychology , 20 ( February ) : 168 – 172 .
- Hornik , J. 1992 . Tactile Stimulations and Consumer Response . Journal of Consumer Research , 19 ( December ) : 449 – 458 .
- Lynn , M. 1988 . The Effects of Alcohol Consumption on Restaurant Tipping . Personality and Social Psychology Bulletin , 14 ( March ) : 87 – 91 .
- Lynn , M. 1996 . Seven Ways to Increase Servers' Tips . Cornell Hotel and Restaurant Administration Quarterly , 37 ( 3 ) : 24 – 29 .
- Lynn , M. and Bond , C. F. 1992 . Conceptual Meaning and Spuriousness in Ratio Correlations: The Case of Restaurant . Tipping, Journal of Applied Social Psychology , 22 ( 4 ) : 327 – 341 .
- Lynn , M. and Grassman , M. 1990 . Restaurant Tipping: An Examination of Three Rational Explanations . Journal of Economic Psychology , 14 ( 6 ) : 549 – 561 .
- Lynn , M. and Latané , B. 1984 . The Psychology of Restaurant Tipping . Journal of Applied Social Psychology , 14 ( November/December ) : 549 – 561 .
- Lynn , M. , Le , J. M. and Sherwyn , D. S. 1998 . Reach Out and Touch Your Customers . Cornell Hotel and Restaurant Administration Quarterly , 39 ( June ) : 60 – 65 .
- Lynn , M. and Mynier , K. 1993 . Effect of Server's Posture on Restaurant Tipping . Journal of Applied Social Psychology , 23 ( 8 ) : 678 – 685 .
- Lynn , M. , Zinkhan , G. and Harris , J. 1993 . Consumer Tipping: A Cross-Country Study . Journal of Consumer Research , 20 ( December ) : 478 – 488 .
- Linz , S. 1989 . Managerial Autonomy in Soviet Firms . Soviet Studies , 1988 ( 4 ) : 175 – 195 .
- May , J. 1980 . Looking For Tips: An Empirical Perspective On Restaurant Tipping . Cornell Hotel and Restaurant Administration Quarterly , 4 ( 20 ) : 6 – 13 .
- Rind , B. and Bordia , P. 1995 . Effect of Server's ‘Thank You’ and Personalization on Restaurant Tipping . Journal of Applied Social Psychology , 25 ( 9 ) : 745 – 757 .
- Schein , J. E. , Jablonski , E. F. and Wohlfart , B. R. 1984 . The Art of Tipping: Customs and Controversies Wasau, WI : Tippers International .
- Star , N. 1988 . The International Guide to Tipping NY : Berkeley .
- Stephen , R. and Zweigenhaft , R. L. 1986 . The Effect of Tipping of a Waitress Touching Male and Female Customers . Journal of Social Psychology , 126 ( February ) : 141 – 142 .
- Stillman , J. W and Hensley , W. E. 1980 . She Wore a Flower in her Hair: The Effect of Ornamentation on non-verbal communication . Journal of Applied Social Psychology , 1 ( 1 ) : 31 – 39 .
- Templeton , D. 1996 . “ Is it Service or Custom that Tips the Scales? ” . In Sonoma Independent, October 24 – 30 .
- The Lonely Planet . 2003 . The Lonely Planet Travel Survival Kit: Guidebook for Russia and Belarus Australia : Lonely Planet Publications .
- The Culinary Institute of America . 2001 . Remarkable Service NY : Wiley .
- Tidd , K. L. and Lockard , J. S. 1978 . Monetary Significance of the Affiliative Smile: A case of Reciprocal Altruism . Bulletin of Psychonomic Society , 11 ( June ) : 344 – 346 .
- van Baaren , R. 2005 . The Parrot Effect: How to Increase Tip Size . Cornell Hotel and Restaurant Administration Quarterly , 46 ( 1 ) : 79 – 84 .
- Wilkens , S. 1993 . Stop Ordering Me Around . News Week , 12 ( 1 ) January 4 : 10