464
Views
1
CrossRef citations to date
0
Altmetric
Articles

Visitors' satisfaction towards geopark attractions

, &
Pages 21-31 | Received 20 May 2013, Accepted 07 Oct 2013, Published online: 02 Jan 2014

References

  • Ayob, M. Z., Mohd Saman, F., Hussin, Z., & Jusoff, K. (2009). Tourists' satisfaction on Kilim river mangrove forest ecotourism services. International Journal of Business and Management, 4, 76–84.
  • Bowen, D., & Clarke, J. (2002). Reflections on tourist satisfaction research: Past, present and future. Journal of Vacation Marketing, 8, 297–308.
  • Chen, T. L., & Shen, C. C. (2012). Today's intern, tomorrow's practitioner?: The influence of internship programmes on students' career development in the hospitality industry. Journal of Hospitality, Leisure, Sport and Tourism Education, 11, 29–40.
  • Cihar, M., & Stankova, J. (2006). Attitudes of stakeholders towards the Podyji/Thaya River Basin National Park in the Czech Republic. Journal of Environmental Management, 81, 273–285.
  • Contiu, L. D., Gabor, M. R., & Oltean, F. D. (2012). Employee's motivation from a cultural perspective: A key element of the hospitality industry competitiveness. Procedia Economics and Finance, 3, 981–986.
  • Dawson, M., Abbott, J. A., & Stow, S. (2011). The hospitality culture scale: A measure organizational culture and personal attributes. International Journal of Hospitality Management, 30, 290–300.
  • Dorwart, C. E., Moore, R. L., & Leung, Y. F. (2009). Visitors' perceptions of a trail environment and effects on experiences: A model for nature-based recreation experiences. Leisure Sciences, 32, 33–54.
  • Farsani, N. T., Coelho, C. O. A., & Costa, C. M. M. (2012). Tourism crisis management in geoparks through geotourism development. Retrieved August 1, 2013 from http://www.academia.edu/1580784/Tourism_Crisis_Management_in_Geoparks_through_Geotourism_Development.
  • Halim, S. A., Komoo, I., Salleh, H., & Omar, M. (2011). The geopark as a potential tool for alleviating community marginality: A case study of Langkawi Geopark, Malaysia. Shima: The International Journal of Research into Island Cultures, 5, 94–113.
  • Hassanien, A., Dale, C., & Clarke, A. (2010). Hospitality business development routes and directions. In A.Hassanien, C.Dale, & A.Clarke (Eds.), Hospitality business development (pp. 157–177). Oxford: Elsevier.
  • Hawaii Department of Business, Economic Development and Tourism. (2007). 2007 Visitor satisfaction and activity report. Tourism Research Branch: State of Hawaii Research & Economic Analysis Division.
  • Hawaii Tourism Authority. (2011). 2011 Visitor satisfaction & activity report. Honolulu: Hawaii Convention Center.
  • Herbert, D. (2001). Literary places, tourism and the heritage experience. Annals of Tourism Research, 28, 312–333.
  • Kakoyannis, C., & Stankey, G. H. (2002). Assessing and evaluating recreational uses of water resources: Implications for an integrated management framework. General Technical Report PNW-GTR-536Portland, OR: U.S. Department of Agriculture, Forest Service, Pacific Northwest Research Station.
  • Kaplan, R., & Kaplan, S. (1989). The experience of nature: A psychological perspective. New York, NY: Cambridge University Press.
  • Li, X., Cheng, C. K., Kim, H., & Petrick, J. F. (2008). A systematic comparison of first-time and repeat visitors via a two-phase online survey. Tourism Management, 29, 278–293.
  • Line, N. D., & Runyan, R. C. (2012). Hospitality marketing research: Recent trends and future directions. International Journal of Hospitality Management, 31, 477–488.
  • Min, W. (2010). An analysis on environmental awareness and behaviour in Chinese hospitality industry: A case of Xiamen City. Energy Procedia, 5, 1126–1137.
  • Mohamed, N., & Othman, N. (2012). Push and pull factor: Determining the visitors' satisfactions at urban recreational area. Procedia – Social and Behavioral Sciences, 49, 175–182.
  • Navratil, J., Picha, K., & Navratilova, J. (2010, September). Visitors to water-based attractions: Relations between motivation and satisfaction. Paper presented at the XXII Congress of the Czech Geographical Society, Ostrava, Czech Republic.
  • Nurul Hikmah, Z., Syamsul Herman, M. A., Zaiton, S., Ahmad, S., & Nur Syuhada, C. I. (2012). The development of sustainable tourism industry in Kilim, Langkawi. Retrieved August 1, 2013 from http://www.conference.phuket.psu.ac.th/conference2012/proceedings/pdf/.
  • Oh, H., Kim, B. Y., & Shin, J. H. (2004). Hospitality and tourism marketing: Recent developments in research and future directions. Hospitality Management, 23, 425–447.
  • Okumus, F. (2004). Potential challenges of employing a formal environmental scanning approach in hospitality organizations. International Journal of Hospitality Management, 23, 123–143.
  • Priskin, J. (2003). Issues and opportunities for establishment of an integrated and sustainable nature-based tourism in the Central Coast Region. Australian Geographical Studies, 41, 270–286.
  • Roca, E., & Villares, M. (2008). Public perception for evaluating beach quality in urban and semi-natural environments. Ocean and Coastal Management, 51, 314–329.
  • Ryan, C., & Gu, H. (2007). Perceptions of Chinese hotels. Cornell Hotel and Restaurant Administration Quarterly, 48, 380–391.
  • Spielman, N., Laroche, M., & Borges, A. (2012). How service seasons the experience: Measuring hospitality servicescape. International Journal of Hospitality Management, 31, 360–368.
  • Su, A. Y. L. (2004). Customer satisfaction measurement practice in Taiwan hotels. Hospitality Management, 23, 397–408.
  • Uyar, A., & Bilgin, N. (2011). Budgeting practices in the Turkish hospitality industry: An exploratory survey in the Antalya Region. International Journal of Hospitality Management, 30, 398–408.
  • Wójtowicz, B., Strachowka, R., & Strzyz, M. (2011). The perspective of the development of tourism in the areas of geoparks in Poland. Procedia – Social and Behavioral Sciences, 19, 150–157.
  • Yuksel, A., & Yuksel, F. (2003). Measurement of tourist satisfaction with restaurant services: A segment-based approach. Journal of Vacation Marketing, 9, 52–68.
  • Yusoff, N. H., & Abdul Aziz, R. (2010). Kelestarian Langkawi Geopark: Penglibatan Komuniti Kuala Teriang, Langkawi [The sustainability of the Langkawi Geopark: Community involvement in Kuala Teriang, Langkawi]. Akademika, 78, 95–101.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.