Multiple paths for being recognized as a high impact firm in the banking sector

References

• Ali, W., Frynas, J. G., & Mahmood, Z. (2017). Determinants of corporate social responsibility (CSR) disclosure in developed and developing countries: A literature review. Corporate Social Responsibility and Environmental Management, 24(4), 273–294. https://doi.org/https://doi.org/10.1002/csr.1410
   Web of Science ®Google Scholar
• Aras, G., Tezcan, N., & Furtuna, O. K. (2018). ultidimensional comprehensive corporate sustainability performance evaluation model: Evidence from an emerging market banking sector. Journal of Cleaner Production, 185, 600–609. https://doi.org/https://doi.org/10.1016/j.jclepro.2018.01.175
   Web of Science ®Google Scholar
• Azevedo, A. R. S. C., & Ferreira, F. A. F. (2019). Analyzing the dynamics behind ethical banking practices using fuzzy cognitive mapping. Operational Research, 19(3), 679–700. https://doi.org/https://doi.org/10.1007/s12351-017-0333-6
   Web of Science ®Google Scholar
• Bagger, J., & Li, A. (2014). How does supervisory family support influence employees’ attitudes and behaviors? A social exchange perspective. Journal of Management, 40(4), 1123–1150. https://doi.org/https://doi.org/10.1177/0149206311413922
   Web of Science ®Google Scholar
• Bengo, I., Arena, M., Azzone, G., & Calderini, M. (2016). Indicators and metrics for social business: A review of current approaches. Journal of Social Entrepreneurship, 7(1), 1–24.
   Web of Science ®Google Scholar
• Boadi, E. A., He, Z., Bosompem, J., Opata, C. N., & Boadi, E. K. (2020). Employees’ perception of corporate social responsibility (CSR) and its effects on internal outcomes. The Service Industries Journal, 40(9–10), 611–632. https://doi.org/https://doi.org/10.1080/02642069.2019.1606906
   Web of Science ®Google Scholar
• Bonilla-Alice, R. J., & Fu, K. (2019). Systematic map of the social impact assessment field. Sustainability, 11(15), 4106.
   Web of Science ®Google Scholar
• Buallay, A. (2019). Is sustainability reporting (ESG) associated with performance? Evidence from the European banking sector. Management of Environmental Quality: An International Journal, 30(1), 98–115.
   Google Scholar
• Bustos Báez, S., & Wastavino Muñoz, F. (2016). ¿De qué manera las Empresas B generan impactos positivos en el ámbito social y medioambiental? Revista Electrónica Gestión de Las Personas y Tecnologías, 9(27), 21–33.
   Google Scholar
• Cao, K., Gehman, J., & Grimes, M. G. (2017). Standing out and fitting in: Charting the emergence of Certified B Corporations by industry and region. In Hybrid ventures (pp. 1–38). Emerald Publishing Limited.
   Google Scholar
• Chen, X., & Kelly, T. F. (2015). B Corps—A growing form of social enterprise: Tracing their progress and assessing their performance. Journal of Leadership & Organizational Studies, 22(1), 102–114. https://doi.org/https://doi.org/10.1177/1548051814532529
   Web of Science ®Google Scholar
• Chen, X., Chen, Y., & Guo, S. (2019). Relationship between organizational legitimacy and customer citizenship behavior: A social network perspective. Social Behavior and Personality: An International Journal, 47(1), 1–12.
   Web of Science ®Google Scholar
• Clark, W. H., Vranka, L., Berick, J., Merritt, K., Montgomery, J., Sheehan, P. W., & Storper, J. S. (2013). The need and rationale for the benefit corporation: Why it is the legal form that best addresses the needs of social entrepreneurs, investors, and, ultimately, the public. White Paper. http://benefitcorp.net/sites/default/files/Benefit_Corporation_White_Paper.pdf
   Google Scholar
• Dineen, B. R., & Allen, D. G. (2016). Third party employment branding: Human capital inflows and outflows following “best places to work” certifications. Academy of Management Journal, 59(1), 90–112. https://doi.org/https://doi.org/10.5465/amj.2013.1091
   Web of Science ®Google Scholar
• Dowling, J., & Pfeffer, J. (1975). Organizational legitimacy: Social values and organizational behavior. Pacific Sociological Review, 18(1), 122–136.
   Google Scholar
• Emerson, J. (2003). The blended value preposition: Integrating social and financial return. California Management Review, 45(4), 35–51.
   Web of Science ®Google Scholar
• Fatma, M., Rahman, Z., & Khan, I. (2014). Multi-item stakeholder-based scale to measure CSR in the banking industry. International Strategic Management Review, 2(1), 9–20. https://doi.org/https://doi.org/10.1016/j.ism.2014.06.001
   Google Scholar
• Fatma, M., Rahman, Z., & Khan, I. (2015). The role of CSR as a determinant of consumer responses in financial sector. Decision, 42(4), 393–401. https://doi.org/https://doi.org/10.1007/s40622-015-0108-y
   Web of Science ®Google Scholar
• Fiss, P. C. (2011). Building better causal theories: A fuzzy set approach to typologies in organization research. Academy of Management Journal, 54(2), 393–420.
   Web of Science ®Google Scholar
• Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.
   Google Scholar
• Gambetta, N., García-Benau, M. A., & Zorio-Grima, A. (2017). Corporate social responsibility and bank risk profile: Evidence from. Service Business, 11(3), 517–542. https://doi.org/https://doi.org/10.1007/s11628-016-0318-1
   Web of Science ®Google Scholar
• Gangi, F., Meles, A., D'Angelo, E., & Daniele, L. M. (2019). Sustainable development and corporate governance in the financial system: Are environmentally friendly banks less risky? Corporate Social Responsibility and Environmental Management, 26(3), 529–547. https://doi.org/https://doi.org/10.1002/csr.1699
   Web of Science ®Google Scholar
• Gangone, A. D., & Gănescu, M. C. (2014). Corporate social responsibility in emerging and developing economies in Central and Eastern Europe – a measurement model from the stakeholder theory perspective. Economic Research-Ekonomska Istraživanja, 27(1), 539–558. https://doi.org/https://doi.org/10.1080/1331677X.2014.967535
   Web of Science ®Google Scholar
• Gehman, J., Grimes, M., & Cao, K. (2019). Why we care about Certified B Corporations: From valuing growth to certifying values practices. Academy of Management Discoveries, 5(1), 97–101. https://doi.org/https://doi.org/10.5465/amd.2018.0074
   Web of Science ®Google Scholar
• González-Cruz, T. F., Roig-Tierno, N., & Botella-Carrubí, D. (2018). Quality management as a driver of innovation in the service industry. Service Business, 12(3), 505–524. https://doi.org/https://doi.org/10.1007/s11628-017-0360-7
   Web of Science ®Google Scholar
• Greckhamer, T., Furnari, S., Fiss, P. C., & Aguilera, R. V. (2018). Studying configurations with qualitative comparative analysis: Best practices in strategy and organization research. Strategic Organization, 16(4), 482–495. https://doi.org/https://doi.org/10.1177/1476127018786487
   Web of Science ®Google Scholar
• Grieco, C., Michelini, L., & Iasevoli, G. (2015). Measuring value creation in social enterprises: A cluster analysis of social impact assessment models. Nonprofit and Voluntary Sector Quarterly, 44(6), 1173–1193. https://doi.org/https://doi.org/10.1177/0899764014555986
   Web of Science ®Google Scholar
• Grimes, M., Gehman, J., & Cao, K. (2018). Positively deviant: Identity work through B Corporation certification. Journal of Business Research, 33(2), 130–148.
   Google Scholar
• Harrison, J. S., Bosse, D. A., & Phillips, R. A. (2010). Managing for stakeholders, stakeholder utility functions, and competitive advantage. Strategic Management Journal, 31(1), 58–74. https://doi.org/https://doi.org/10.1002/smj.801
   Web of Science ®Google Scholar
• Herzig, C., & Moon, J. (2013). Discourses on corporate social ir/responsibility in the financial sector. Journal of Business Research, 66(10), 1870–1880.
   Web of Science ®Google Scholar
• Homburg, C., Stierl, M., & Bornemann, T. (2013). Corporate social responsibility in business-to-business markets: How organizational customers account for supplier corporate social responsibility engagement. Journal of Marketing, 77(6), 54–72.
   Web of Science ®Google Scholar
• Jamali, D. (2008). A stakeholder approach to corporate social responsibility: A fresh perspective into theory and practice. Journal of Business Ethics, 82(1), 213–231.
   Web of Science ®Google Scholar
• Jie, C. T., & Hasan, N. A. M. (2018). Predictors of employees’ job satisfaction through corporate social responsibility (CSR) practices in Malaysian Banking Company. Advanced Science Letters, 24(5), 3072–3078. https://doi.org/https://doi.org/10.1166/asl.2018.11320
   Google Scholar
• Jones, D. A. (2010). Does serving the community also serve the company? Using organizational identification and social exchange theories to understand employee responses to a volunteerism programme. Journal of Occupational and Organizational Psychology, 83(4), 857–878.
   Web of Science ®Google Scholar
• Jones, J. F. (2010). Social finance: Commerce and community in developing countries. International Journal of Social Economics, 37(6), 415–428.
   Google Scholar
• Kim, W. S., & Oh, S. (2019). Corporate social responsibility, business groups and financial performance: A study of listed Indian firms. Economic Research-Ekonomska Istraživanja, 32(1), 1777–1793. https://doi.org/https://doi.org/10.1080/1331677X.2019.1637764
   Web of Science ®Google Scholar
• Kok, A. M., de Bakker, F. G. A., & Groenewegen, P. (2019). Sustainability struggles: Conflicting cultures and incompatible logics. Business & Society, 58(8), 1496–1532.
   Web of Science ®Google Scholar
• Laguir, I., Marais, M., El Baz, J., & Stekelorum, R. (2018). Reversing the business rationale for environmental commitment in banking: Does financial performance lead to higher environmental performance? Management Decision, 56(2), 358–375. https://doi.org/https://doi.org/10.1108/MD-12-2016-0890
   Web of Science ®Google Scholar
• Legewie, N. (2013). An introduction to applied data analysis with qualitative comparative analysis. Forum Qualitative Sozialforschung/Forum: Qualitative Social Research, 14(3). https://doi.org/http://dx.doi.org/10.17169/fqs-14.3.1961
   Google Scholar
• Liang, Q., Xu, P., & Jiraporn, P. (2013). Board characteristics and Chinese bank performance. Journal of Banking & Finance, 37(8), 2953–2968.
   Web of Science ®Google Scholar
• Lopez, B., Torres, A., Ruozzi, A., & Vicente, J. A. (2020). Main factors for understanding high impacts on CSR dimensions in the finance industry. Sustainability, 12(6), 2395.
   Web of Science ®Google Scholar
• Lu, J., Ren, L., Yao, S., Qiao, J., Mikalauskiene, A., & Streimikis, J. (2020). Exploring the relationship between corporate social responsibility and firm competitiveness. Economic Research-Ekonomska Istraživanja, 33(1), 1621–1646. https://doi.org/https://doi.org/10.1080/1331677X.2020.1761419
   Web of Science ®Google Scholar
• Luke, B., Barraket, J., & Eversole, R. (2013). Measuring value versus valuing measures: Evaluating performance of social enterprise. Qualitative Research in Accounting & Management, 10(3–4), 234–258.
   Google Scholar
• Lytton, T. D. (2014). Competitive third-party regulation: How private certification can overcome constraints that frustrate government regulation. Theoretical Inquiries in Law, 15(2), 539–572.
   Google Scholar
• McDonald, L. M., & Lai, C. H. (2011). Impact of corporate social responsibility initiatives on Taiwanese banking customers. International Journal of Bank Marketing, 29(1), 50–63.
   Google Scholar
• Misangyi, V. F., & Acharya, A. G. (2014). Substitutes or complements? A configurational examination of corporate governance mechanisms. Academy of Management Journal, 57(6), 1681–1705. https://doi.org/https://doi.org/10.5465/amj.2012.0728
   Web of Science ®Google Scholar
• Monks, R. A. G., & Minow, N. (1995). Corporate governance. Oxford.
   Google Scholar
• Moroz, P. W., Branzei, O., Parker, S. C., & Gamble, E. N. (2018). Imprinting with purpose: Prosocial opportunities and B Corp certification. Journal of Business Venturing, 33 (2), 117–129.
   Web of Science ®Google Scholar
• Nohria, N., & Gulati, R. (1996). Is slack good or bad for innovation? Academy of Management Journal, 39(5), 1245–1264. https://doi.org/https://doi.org/10.5465/256998
   Web of Science ®Google Scholar
• O’Neil, I., & Ucbasaran, D. (2016). Balancing “what matters to me” with “what matters to them”: Exploring the legitimation process of environmental entrepreneurs. Journal of Business Venturing, 31, 133–152.
   Web of Science ®Google Scholar
• OECD. (2018). Perspectives on global development 2019: Rethinking development strategies, perspectives on global development. OECD Publishing.
   Google Scholar
• Poponi, S., Colantoni, A., Cividino, S. R., & Mosconi, E. M. (2019). The stakeholders’ perspective within the B Corp certification for a circular approach. Sustainability, 11(6), 1584. https://doi.org/https://doi.org/10.3390/su11061584
   Web of Science ®Google Scholar
• Ragin, C. C. (1987). The comparative method: Moving beyond qualitative and quantitative strategies. University of California Press.
   Google Scholar
• Ragin, C. C. (2007). Fuzzy sets: Calibration versus measurement. In Methodology volume of oxford handbooks of political science (pp. 174–198). New York: Oxford University Press.
   Google Scholar
• Ragin, C. C. (2008). Redesigning social inquire fuzzy sets and beyond. The University of Chicago Press, Chicago.
   Google Scholar
• Ragin, C. C. (2017). User’s guide to fuzzy-set/qualitative comparative analysis. Retrieved August 6, 2019, from http://www.socsci.uci.edu/∼cragin/fsQCA/software.shtml
   Google Scholar
• Raut, R., Cheikhrouhou, N., & Kharat, M. (2017). Sustainability in the banking industry: A strategic multi‐criterion analysis. Business Strategy and the Environment, 26(4), 550–568. https://doi.org/https://doi.org/10.1002/bse.1946
   Web of Science ®Google Scholar
• Rawhouser, H., Cummings, M., & Newbert, S. L. (2019). Social impact measurement: Current approaches and future directions for social entrepreneurship research. Entrepreneurship Theory and Practice, 43(1), 82–115. https://doi.org/https://doi.org/10.1177/1042258717727718
   Web of Science ®Google Scholar
• Romi, A., Cook, K. A., & Dixon-Fowler, H. R. (2018). The influence of social responsibility on employee productivity and sales growth: Evidence from certified B corps. Sustainability Accounting, Management and Policy Journal, 9(4), 392–421.
   Web of Science ®Google Scholar
• Roy, M. K., Salam Sarker, M., & Parvez, S. (2015). Sustainability in banking industry: Which way to move? ASA University Review, 9(2), 53–69.
   Google Scholar
• Russo, I., & Confente, I. (2019). From dataset to qualitative comparative analysis (QCA)—Challenges and tricky points: A research note on contrarian case analysis and data calibration. Australasian Marketing Journal (AMJ)), 27(2), 129–135. https://doi.org/https://doi.org/10.1016/j.ausmj.2018.11.001
   Web of Science ®Google Scholar
• Schiff, H., Bass, R., & Cohen, A. (2016). The business value of impact measurement. The Global Impact Investing Network.
   Google Scholar
• Schneider, C. Q., & Wagemann, C. (2012). Set-theoretic methods for the social sciences: A guide to qualitative comparative analysis. Cambridge University Press.
   Google Scholar
• Schneider, M. R., & Eggert, A. (2014). Embracing complex causality with the QCA method: An invitation. Journal of Business Market Management, 7(1), 312–328.
   Google Scholar
• Servera-Francés, D., & Piqueras-Tomás, L. (2019). The effects of corporate social responsibility on consumer loyalty through consumer perceived value. Economic Research-Ekonomska Istraživanja, 32(1), 66–84. https://doi.org/https://doi.org/10.1080/1331677X.2018.1547202
   Web of Science ®Google Scholar
• Shahin, A., & Zairi, M. (2007). Corporate governance as a critical element for driving excellence in corporate social responsibility. International Journal of Quality & Reliability Management, 24(7), 753–770.
   Google Scholar
• Shaw, E., & Carter, S. (2007). Social entrepreneurship: Theoretical antecedents and empirical analysis of entrepreneurial processes and outcomes. Journal of Small Business and Enterprise Development, 14(3), 418–434.
   Google Scholar
• Silva, S., Nuzum, A. K., & Schaltegger, S. (2019). Stakeholder expectations on sustainability performance measurement and assessment. A systematic literature review. Journal of Cleaner Production, 217, 204–215.
   Web of Science ®Google Scholar
• Simnett, R., Vanstraelen, A., & Chua, W. F. (2009). Assurance on sustainability reports: An international comparison. The Accounting Review, 84(3), 937–967. https://doi.org/https://doi.org/10.2308/accr.2009.84.3.937
   Web of Science ®Google Scholar
• Stieb, J. A. (2009). Assessing freeman’s stakeholder theory. Journal of Business Ethics, 87(3), 401–414.
   Web of Science ®Google Scholar
• Teasdale, S. (2010). How can social enterprise address disadvantage? Evidence from an inner-city community. Journal of Non-Profit and Public Sector Marketing, 22(2), 89–107.
   Google Scholar
• Turlea, E., Mocanu, M., & Carmen, R. (2010). Corporate governance in the banking industry. Accounting and Management Information Systems, 9(3), 379.
   Google Scholar
• Vis, B. (2012). The comparative advantages of fsQCA and regression analysis for moderately large-N analyses. Sociological Methods & Research, 41(1), 168–198.
   Web of Science ®Google Scholar
• Weber, O. (2012). Environmental credit risk management in banks and financial service institutions. Business Strategy and the Environment, 21(4), 248–263.
   Web of Science ®Google Scholar
• Wu, M. W., & Shen, C. H. (2013). Corporate social responsibility in the banking industry: Motives and financial performance. Journal of Banking & Finance, 37(9), 3529–3547.
   Web of Science ®Google Scholar
• Zimmermann, S. (2019). Same same but different: How and why banks approach sustainability. Sustainability, 11(8), 2267.
   Web of Science ®Google Scholar
• Zulfiqar, S., Sadaf, R., Popp, J., Vveinhardt, J., & Mate, D. (2019). An examination of corporate social responsibility and employee behavior: The case of Pakistan. Sustainability, 11(13), 3515. https://doi.org/https://doi.org/10.3390/su11133515
   Web of Science ®Google Scholar