References
- Anderson , R. I. , Fok , R. , Zumpano , L. V. and Elder , H. W. 1998 . Measuring the efficiency of residential real estate brokerage firms . Journal of Real Estate Research , 16 : 139 – 58 .
- Banker , R. D. , Charnes , A. and Cooper , W. W. 1984 . Some models for estimating technical and scale inefficiencies in data envelopment analysis . Management Science , 30 : 1078 – 92 .
- Banker , R. D. , Charnes , A. , Cooper , W. W. , Swarts , J. and Thomas , D. A. 1989 . An introduction to data envelopment analysis with some of its models and their uses . Research in Government and Nonprofit Accounting , 5 : 125 – 63 .
- Barros , C. P. 2005 . Measuring efficiency in the hotel sector . Annals of Tourism Research , 32 : 456 – 77 .
- Barros , C. P. and Leach , S. 2006 . Performance evaluation of the english premier football league with data envelopment analysis . Applied Economics , 38 : 1449 – 58 .
- Charnes , A. , Cooper , W. W. and Rhodes , E. 1978 . Measuring the efficiency of decision making units . European Journal of Operational Research , 2 : 429 – 44 .
- Espino-Rodríguez , T. F. and Padrón-Robaina , V. 2004 . Outsourcing and its impact on operational objectives and performance: a study of hotels in the canary Islands . International Journal of Hospitality Management , 23 : 287 – 306 .
- Espino-Rodríguez , T. F. and Padrón-Robaina , V. 2005 . A resource-based view of outsourcing and its implications for organizational performance in the hotel sector . Tourism Management , 26 : 701 – 27 .
- Fried , H. O. , Lovell , C. A. K. , Schmidt , S. S. and Yaisawarng , S. 2002 . Accounting for environmental effects and statistical noise in data envelopment analysis . Journal of Productivity Analysis , 17 : 157 – 74 .
- Gilley , K. M. and Rasheed , A. 2000 . Making more by doing less: an analysis of outsourcing and its effects on firm performance . Journal of Management , 26 : 763 – 90 .
- Görg , H. and Hanley , A. 2004 . Does outsourcing increase profitability? . Economic and Social Review , 35 : 267 – 88 .
- Heshmati , A. 2003 . Productivity growth, efficiency and outsourcing in manufacturing and service industries . Journal of Economic Surveys , 17 : 79 – 112 .
- Hsu , J. F. and Gregory , S. R. 1995 . Developing future hotel managers in Taiwan: from an Industry viewpoint . International Journal of Hospitality Management , 14 : 261 – 9 .
- Hwang , S. N. and Chang , T. Y. 2003 . Using data envelopment analysis to measure hotel managerial efficiency change in Taiwan . Tourism Management , 24 : 357 – 69 .
- Kotabe , M. 1990 . The relationship between offshore sourcing and innoveness of US multinational firms: an empirical investigation . Journal of International Business Studies , 3 : 623 – 38 .
- Minondo , A. and Rubert , G. 2006 . The effect of outsourcing on the demand for skills in the Spanish manufacturing industry . Applied Economics Letters , 13 : 599 – 604 .
- Reynolds , D. 2003 . Hospitality-productivity assessment: using data-envelopment analysis . Cornell Hotel and Restaurant Administration Quarterly , 44 : 130 – 7 .
- Santarelli , E. 1998 . Start-up size and post-entry performance: the case of tourism services in Italy . Applied Economics , 30 : 157 – 63 .
- Sexton , T. R. 1986 . “ The methodology of data envelopment analysis ” . In Measuring Efficiency: An Assessment of Data Envelopment Analysis , Edited by: Silkman , R. H. San Francisco : American Evaluation Association .