Achievements and Consequences of Two Decades of Quality Assurance in Higher Education: A Personal View From the Edge

References

• Anderson , D. , Johnson , R. and Milligan , B. 2000 . Quality Assurance and Accreditation in Australian Higher Education: An Assessment of Australian and International Practice , Canberra : DETYA .
   Google Scholar
• Askling , B. and Stensaker , B. 2002 . ‘Academic leadership: Prescriptions, practices and paradoxes’ . Tertiary Education & Management , 8 (2) : 113 – 125 .
   Google Scholar
• Barrow , M. 1999 . ‘Quality management systems and dramaturgical compliance’ . Quality in Higher Education , 5 (1) : 27 – 36 .
   Google Scholar
• Bowden , J. and Marton , F. 1998 . The University of Learning: Beyond Quality and Competence in Higher Education , London : Kogan Page .
   Google Scholar
• Carmichael , R. , Palermo , J. , Reeve , L. and Vallence , K. 2001 . ‘Student learning: “The heart of quality” in education and training’ . Assessment and Evaluation in Higher Education , 26 (5) : 450 – 463 .
   Google Scholar
• Carroll , M. L. 1997 . ‘Self‐audit of quality in academic and service departments: A practical experience’ . Assessment and Evaluation in Higher Education , 22 (2) : 225 – 232 .
   Google Scholar
• Clarke , M. 2005 . ‘Quality assessment lessons from Australia and New Zealand’ . Higher Education in Europe , 30 (2) : 183 – 197 .
   Google Scholar
• Dalziel , P. 2005 . ‘Rewarding individual research excellence in the PBRF’ . New Zealand Journal of Tertiary Education Policy , 1 (2) : 1 – 9 .
   Google Scholar
• Deming , W. E. 1986 . Out of the Crisis , Cambridge : MIT CAES .
   Google Scholar
• Deming , W. E. 1993 . The New Economics for Industry, Education and Government , Cambridge : MIT CAES .
   Google Scholar
• Dill , D. 2000 . ‘Capacity building as an instrument of institutional reform: Improving the quality of higher education through Academic Audits in the UK, New Zealand, Sweden, and Hong Kong’ . Journal of Comparative Policy Analysis , 2 : 211 – 234 .
   Google Scholar
• Elton , L. 2001 . ‘Research and teaching: conditions for a positive link’ . Teaching in Higher Education , 6 (1) : 43 – 56 .
   Google Scholar
• Harvey , L. 1998 . ‘An assessment of past and current approaches to quality in higher education’ . Australian Journal of Education , 43 (13) : 237 – 255 .
   Google Scholar
• Harvey , L. 2002 . ‘Evaluation for what?’ . Teaching in Higher Education , 7 (3) : 245 – 263 .
   Google Scholar
• Harvey , L. and Knight , P. T. 1996 . Transforming Higher Education , London : Open University Press and SRHE .
   Google Scholar
• Houston , D. J. 2008 . ‘Systemic intervention in a university department: Reflections on arrested action research’ . Systemic Practice and Action Research , 21 (2) : 133 – 152 .
   Google Scholar
• Houston , D. J. , Robertson , T. and Prebble , T. 2008 . ‘Exploring quality in a university department: Perspectives and meanings’ . Quality in Higher Education , 14 (3) : 209 – 224 .
   Google Scholar
• Ishikawa , K. 1985 . What is Total Quality Control? The Japanese Way , Edited by: Lu , D. J. Englewood Cliffs, NJ : Prentice Hall .
   Google Scholar
• Jackson , M. C. 2000 . Systems Approaches to Management , New York : Kluwer Academic/Plenum Publishers .
   Google Scholar
• Jackson , N. 1997 . ‘Academic regulation in UK higher education: Part 1—the concept of collaborative regulation’ . Quality Assurance in Education , 5 (3) : 120 – 135 .
   Google Scholar
• Meade , P. and Woodhouse , D. 2000 . ‘Evaluating the effectiveness of the New Zealand Academic Audit Unit: review and outcomes . Quality in Higher Education , 6 (1) : 19 – 29 .
   Google Scholar
• Midgley , G. 2000 . Systemic Intervention: Philosophy, Methodology, and Practice , New York : Kluwer Academic/Plenum Publishers .
   Google Scholar
• Newton , J. 2000 . ‘Feeding the beast or improving quality?: Academics’ perceptions of quality assurance and quality monitoring’ . Quality in Higher Education , 6 (2) : 153 – 163 .
   Google Scholar
• Salter , B. and Tapper , T. 2000 . ‘The politics of governance in higher education: The case of quality assurance’ . Political Studies , 48 : 66 – 87 .
   Web of Science ®Google Scholar
• Trowler , P. R. 2005 . ‘A sociology of teaching, learning and enhancement: Improving practices in higher education’ . Revista de Sociologia , 76 : 13 – 32 .
   Google Scholar
• Ulrich , W. 1991 . “ ‘Critical heuristics of social systems design’ ” . In Critical Systems Thinking: Directed Readings , Edited by: Flood , R.L. and Jackson , M. Chichester : John Wiley & Sons .
   Google Scholar
• Ulrich , W. 2001 . ‘The quest for competence in systemic research and practice’ . Systems Research and Behavioural Science , 18 : 3 – 28 .
   Web of Science ®Google Scholar
• Weil , S. 1999 . ‘Re‐creating universities for ‘beyond the stable state’: From ‘Dearingesque’ systematic control to post‐Dearing systemic learning and inquiry’ . Systems Research and Behavioural Science , 16 : 171 – 190 .
   Web of Science ®Google Scholar