References
- Brookes, M. & Becket, N., 2007, ‘Quality management in higher education: a review of international issues and practice’, International Journal of Quality Standards, 1(1), pp. 85–121.
- Cambrosio, A., Limoges, C., Courtial, J.P. & Laville, F., 1993, ‘Historical scientometrics? Mapping over 70 years of biological safety research with co-word analysis’, Scientometrics, 27(2), pp. 119–43.10.1007/BF02016546
- Coulter, N., Monarch, I. & Konda, S., 1998, ‘Software engineering as seen through its research literature: a study in co-word analysis’, Journal of the American Society for Information Science, 49(13), pp. 1206–23.10.1002/(ISSN)1097-4571
- De Bakker, F.G.A., Groenewegen, P. & Den Hond, F., 2005, ‘A bibliometric analysis of 30 years of research and theory on corporate social responsibility and corporate social performance’, Business Society, 44(3), pp. 283–317.10.1177/0007650305278086
- Dehdarirad, T., Villarroya, A. & Barrios, M., 2014, ‘Research trends in gender differences in higher education and science: a co-word analysis’, Scientometrics, 101(1), pp. 273–90.10.1007/s11192-014-1327-2
- Ding, Y., Foo, S. & Chowdhury, G., 2001, ‘Bibliometric cartography of information retrieval research by using co-word analysis’, Information Processing & Management, 37(6), pp. 817–42.10.1016/S0306-4573(00)00051-0
- Dutta, B., Majumder, K. & Sen, B., 2008, ‘Classification of keywords extracted from research articles published in science journals’, Annals of Library and Information Studies, 55(4), pp. 317–33.
- Eagle, L. & Brennan, R., 2007, ‘Are students customers? TQM and marketing perspectives’, Quality Assurance in Education, 15(1), pp. 44–60.10.1108/09684880710723025
- E.C. Education and Training, 2016, ‘Quality and relevance in higher education’. Available at http://ec.europa.eu/education/policy/higher-education/quality-relevance_en.htm (accessed 4 September 2016).
- Harvey, L. & Green, D., 1993, ‘Defining quality’, Assessment & Evaluation in Higher Education, 18(1), pp. 9–34.10.1080/0260293930180102
- Harvey, L. & Newton, J., 2004, ‘Transforming quality evaluation’, Quality in Higher Education, 10(2), pp. 149–65.10.1080/1353832042000230635
- Harzing, A.W. & Alakangas, S., 2016, ‘Google Scholar, Scopus and the Web of Science: a longitudinal and cross-disciplinary comparison’, Scientometrics, 106(2), pp. 787–804.10.1007/s11192-015-1798-9
- International Organization for Standardization (ISO), 2015, ISO 9000:2015: Quality management systems – fundamentals and vocabulary (Geneva).
- Janssens, F., Leta, J., Glanzel, W. & De Moor, B., 2006, ‘Towards mapping library and information science’, Information Processing and Management, 42(6), pp. 1614–42.10.1016/j.ipm.2006.03.025
- Kis, V., 2005. Quality Assurance in Tertiary Education: Current practices in OECD countries and a literature review on potential effects, Tertiary Review, Organisation for Economic Co-Operation and Development. Available at https://www.oecd.org/education/skills-beyond-school/38006910.pdf (accessed 15 October 2017).
- Menaka, S. & Radha, N., 2013, ‘Keyword extraction for text categorization’, International Journal of Advanced Research in Computer Science and Software Engineering, 3(12), pp. 734–40.
- Morosini, M.C., Fernandes, C.M., Leite, D., Franco, M.E., Cunha, M.I. & Isaia, S.M., 2016, ‘Quality of higher education and the complex exercise of proposing indicators’, Brazilian Journal of Education, 21(64), pp. 13–37.
- Nobis, M. & Wohlgemuth, T., 2004, ‘Trend words in ecological core journals over the last 25 years’, Oikos, 106(2), pp. 411–21.10.1111/oik.2004.106.issue-2
- Ronda-Pupo, G.A. & Guerras-Martin, L.Á., 2012, ‘Dynamics of the evolution of the strategy concept 1962–2008: a co-word analysis’, Strategic Management Journal, 33(2), pp. 162–88.10.1002/smj.v33.2
- Rorissa, A. & Yuan, X., 2014, ‘Visualizing and mapping the intellectual structure of information retrieval’, Information Processing and Management, 48(1), pp. 120–35.
- Sallis, E., 2002, Total Quality Management in Education, third edition (London, Kogan Page).
- Schindler, L., Puls-Elvidge, S., Welzant, H. & Crawford, L., 2015, ‘Definitions of quality in higher education: a synthesis of the literature’, Higher Learning Research Communications, 5(3), pp. 3–13.10.18870/hlrc.v5i3.244
- Sherr, L.A. & Gregory Lozier, G., 1991, ‘Total quality management in higher education’, New Directions for Institutional Research, 1991(71), pp. 3–11.10.1002/(ISSN)1536-075X
- Sun, H., Wang, Y. & Hou, W., 2014, ‘Study on application of research methods of information science based bibliometrics’, paper presented at the second International Conference on Software Engineering, Knowledge Engineering and Information Engineering (SEKEIE 2014), Singapore.
- Turner, D.A., 2011, Quality in Higher Education, Comparative and International Education: A Diversity of Voices (Netherlands, Sense Publishers).
- Wiklund, H., Klefsjö, B., Wiklund, P.S. & Edvardsson, B., 2003, ‘Innovation and TQM in Swedish higher education institutions – possibilities and pitfalls’, The TQM Magazine, 15(2), pp. 99–107.10.1108/09544780310461116