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Original Articles

Closing the feedback loop: Ensuring effective action from student feedback

Pages 145-157 | Published online: 20 Jan 2010

Notes

References

  • Baty , P. 2001 . Subject Review is Off QAA Agenda . THES , 21st December
  • Centre for Research into Quality (CRQ) . 2001 . Integrating Feedback . Update: The Newsletter of the Centre for Research into Quality , March Issue 15
  • Green , D. , Brannigan , C. , Mazelan , P. and Giles , L. 1994 . “ Measuring Student Satisfaction: A Method of Improving the Quality of the Student's Experience ” . In The Student Experience , Edited by: Haselgrove , S. Buckingham : The Society for Research into Higher Education and Open University Press .
  • Harvey , L. , Plimmer , L. , Moon , S. and Geall , V. 1997 . Student Satisfaction Manual , Buckingham : Open University Press .
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  • Higher Education Funding Council for England (HEFCE) . 01/45 July 2001 . Quality Assurance in Higher Education: Proposals for Consultation 01/45 July ,
  • Higher Education Funding Council for England (HEFCE) . 02/15 March 2002 . Information in quality and standards in higher education: Final report of the Task Group 02/15 March ,
  • Jobbins , D . 2002 . Tackle Student Gripes ‘Head On’, Study Urges . THES , 13th September
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  • Nilsson , K.‐A. 2001 . The Action Process of the Student Barometer: A Profile of Lund University, Sweden . Update: The Newsletter of the Centre for Research into Quality , March Issue 15
  • Powney , J. and Hall , S. 1998 . Closing the Loop: The Impact of Student Feedback on Students’ Subsequent Learning , Edinburgh : Scottish Council for Research in Education .
  • Teaching and Learning Unit . 1999 . The Responsive Small Group Tutor: Making Effective Use of Student Feedback . Notes from the 6th Meeting of the Teaching and Assessment Network , http://www.le.ac.uk/tlu/tanstudentfeedbac k.html [accessed 05/08/02].
  • Wiers‐Jenssen , J. , Stensaker , B. and Gr⊘gaard , J.B. 2002 . Student Satisfaction: Towards an Empirical Deconstruction of the Concept . Quality in Higher Education , 8 (2) : 183 – 195 .

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