3,207
Views
111
CrossRef citations to date
0
Altmetric
Original Articles

Differences in sharing knowledge interpersonally and via databases: The role of evaluation apprehension and perceived benefits

, &
Pages 262-280 | Received 01 Feb 2004, Published online: 17 Feb 2007

References

  • Aiken , L. S. and West , S. G. 1992 . Multiple regression: Testing and interpreting interactions , Newbury Park, CA : Sage Publications .
  • Aiken , M. , Daeryong , K. , Hwang , C. and Lu , L. 1995 . A Korean group decision support system . Information and Management , 28 ( 5 ) : 303 – 310 .
  • Ardichvili , A. , Page , V. and Wentling , T. 2003 . Motivation and barriers to participation in virtual knowledge-sharing communities of practice . Journal of Knowledge Management , 7 ( 1 ) : 64 – 77 .
  • Blau , P. 1964 . Exchange and power in social life , New York : John Wiley .
  • Bock , G. , Zmud , R. W. , Kim , Y. and Lee , J. 2005 . Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate . MIS Quarterly , 29 ( 1 ) : 87 – 111 .
  • Bordia , P. 1997 . Face-to-face versus computer-mediated communication: A synthesis of the experimental literature . Journal of Business Communication , 34 ( 1 ) : 99 – 116 .
  • Cardona , P. , Lawrence , B. S. and Bentler , P. M. 2004 . The influence of social and work exchange relationships on organizational citizenship behavior . Group and Organization Management , 29 ( 2 ) : 219 – 247 .
  • Cohen , J. L. 1979 . Social facilitation: Audience versus evaluation apprehension effects . Motivation and Emotion , 4 : 21 – 34 .
  • Cross , R. and Baird , L. 2000 . Technology is not enough: Improving performance by building organizational memory . Sloan Management Review , Spring : 69 – 78 .
  • Davenport , T. H. 1994 . Saving IT's soul: Human-centred information management . Harvard Business Review , 72 ( 2 ) : 118 – 126 .
  • Davenport , T. H. and Prusak , L. 1998 . Working knowledge: How organizations manage what they know , Boston : Harvard Business School Press .
  • Davis , F. D. 1993 . User acceptance of information technology: System characteristics, user perceptions and behavioral impacts . International Journal of Man – Machine Studies , 38 ( 3 ) : 475 – 487 .
  • DeSanctis , G. and Poole , M. S. 1994 . Capturing the complexity in advanced technology use: Adaptive structuration theory . Organization Science , 5 ( 2 ) : 121 – 147 .
  • Dickerson , S. S. and Kemeny , M. E. 2004 . Acute stressors and cortisol responses: A theoretical integration and synthesis of laboratory research . Psychological Bulletin , 130 ( 3 ) : 355 – 391 .
  • Diehl , M. and Stroebe , W. 1987 . Productivity loss in brainstorming groups: Toward the solution of a riddle . Journal of Personality and Social Psychology , 53 ( 3 ) : 497 – 509 .
  • Eisenberger , R. , Huntington , R. , Hutchison , S. and Sowa , D. 1986 . Perceived organizational support . Journal of Applied Psychology , 71 : 500 – 507 .
  • Ekeh , P. P. 1974 . Social exchange theory: The two traditions , Boston : Harvard University Press .
  • Foss , N. J. and Pederson , T. 2004 . Organizing knowledge processes in the multinational corporation: An introduction . Journal of International Business Studies , 35 : 340 – 349 .
  • Geen , R. G. 1983 . Evaluation apprehension and the social facilitation/inhibition of learning . Motivation and Emotion , 7 ( 2 ) : 203 – 212 .
  • Gray , P. H. 2001 . The impact of knowledge repositories on power and control in the workplace . Information Technology and People , 14 ( 4 ) : 368 – 384 .
  • Hansen , M. T. , Nohria , N. and Tierney , T. 1999 . What's your strategy for managing knowledge? . Harvard Business Review , 77 ( 2 ) : 106 – 116 .
  • Hinds , P. J. and Pfeffer , J. 2003 . “ Why organizations don't “know what they know”: Cognitive and motivational factors affecting the transfer of expertise ” . In Sharing expertise: Beyond knowledge management , Edited by: Ackerman , M. S. , Pipek , V. and Wulf , V. 3 – 26 . Cambridge, MA : MIT Press .
  • Jarvenpaa , S. L. and Staples , D. S. 2000 . The use of collaborative electronic media for information sharing: An exploratory study of determinants . Journal of Strategic Information Systems , 9 ( 2 – 3 ) : 129 – 154 .
  • Kankanhalli , A. , Tan , B. C. Y. and Wei , K. 2005 . Contributing knowledge to electronic knowledge repositories: An empirical investigation . MIS Quarterly , 29 ( 1 ) : 113 – 143 .
  • Kruglanski , A. W. , Freund , T. and Bar-Tal , D. 1996 . Motivational effects in the mere-exposure paradigm . European Journal of Social Psychology , 26 : 479 – 499 .
  • Leary , M. R. , Barnes , B. D. , Griebel , C. , Mason , E. and McCormack , D. Jr. 1987 . The impact of conjoint threats to social and self esteem on evaluation apprehension . Social Psychology Quarterly , 50 ( 4 ) : 304 – 311 .
  • McDermott , R. 1999 . Why information technology inspired but cannot deliver knowledge management . California Management Review , 41 : 103 – 117 .
  • Molm , L. D. 1997 . Coercive power in social exchange , New York : Cambridge University Press .
  • Morrison , A. M. and von Glinow , M. A. 1990 . Women and minorities in management . The American Psychologist , 45 ( 2 ) : 200 – 208 .
  • Pitt , L. F. and Ramaseshan , B. 1990 . Apprehension about communication and salespersons' performance . Psychological Reports , 67 : 1355 – 1362 .
  • Rechtien , J. G. and Dizinno , G. 1997 . A note on measuring apprehension about writing . Psychological Reports , 80 : 907 – 913 .
  • Rosenberg , M. J. 1969 . “ The conditions of evaluation apprehension ” . In Artifact in behavioral research , Edited by: Rosenthal , R. and Rosnow , R. L. 280 – 348 . New York : Academic Press .
  • Rosener , J. B. 1990 . Ways women lead . Harvard Business Review , 68 ( 6 ) : 119 – 125 .
  • Rousseau , D. M. 1995 . Psychological contracts in organizations: Understanding written and unwritten agreements , Thousand Oaks, CA : Sage .
  • Seta , J. J. and Seta , C. E. 1983 . “ The impact of personality equity processes on performance in a group setting ” . In Basic group processes , Edited by: Paulus , P. B. 121 – 147 . New York : Springer-Verlag .
  • Weiss , L. 1999 . Collection and connection: The anatomy of knowledge sharing in professional service firms . Organizational Development Journal , 17 ( 4 ) : 61 – 77 .
  • Zack , M. 1999 . Managing codified knowledge . Sloan Management Review , Summer : 45 – 58 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.