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Miscellany

A resource management tool for implementing strategic direction in an academic department

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Pages 273-283 | Published online: 22 Jan 2007

References

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  • Jackson , MP . 2000 . The role of the head of department in managing performance in UK universities . Educational Administration Abstracts , 35 (3)
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  • Mullin , RF and Wilson , GW . 1998 . A violation of assumptions about TQM: A response to Jauch and Orwig . Journal of Quality Management , 3 (2) : 293 – 308 .
  • Rhoades , G . 2001 . Managing productivity in an academic institution: Rethinking the whom, which, what, and whose of productivity . Research in Higher Education , 42 (5) : 619 – 32 .

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