366
Views
3
CrossRef citations to date
0
Altmetric
Original Articles

Organizational citizenship behavior in the Arab education system in Israel: personal factors vs. intra-organizational factors

ORCID Icon

References

  • Abu Asbah, K. (2013). The gaps in inputs and their impact on the outputs of the Arab education system in Israel. In Y. Yonah, N. Mizrachi, Y. Feniger (Eds.), Practices of Difference in Israel Education: A View from Below (59–82). Jerusalem and Tel-Aviv: Van Leer Jerusalem Institute and Hakibbutz Hameuchad.
  • Abu Asbah, K., Abu Nasra, M., & Abu-Baker, K. (2014). Gender perceptions of male and female teachers in the Arab education system in Israel. Journal of Middle East Women’s Studies, 10(3), 109–124.
  • Abu Nasra, M., & Heilbrunn, S. (2015). Transformational leadership and organizational citizenship behavior in the Arab educational system in Israel: The impact of trust and job satisfaction. Educational Management Administration and Leadership, 43(2), 1–17.
  • Abu-Baker, K. (2012). The Palestinian family in Israel, Unit 5. In Hebrew. In, I. Kaufman, and A. Sa’ar (Eds), Arab Society in Israel Vol. 2: Social Fabric: Ethnicity, Family, Gender. Raanana: The Open University of Israel. (Hebrew).
  • Abu-Rabia-Queder, S, & Oplatka, I. (2008). The power of femininity- Exploring the gender and ethnic experiences of Muslim women who accessed supervisory roles in a Bedouin society. Journal of Educational Administration, 16 (3), 396–415.
  • Abu-Rabia-Queder, S, & Weiner-Levy, N. (2013). Between local and foreign structures: exploring the agency of palestinian women in israel social politics: International studies in gender. State & Society, 20(1), 88–108.
  • Adams, S. (1965). Inequity in social exchange. In L. Berkowiz (Ed.), Advances in experimental psychology (pp. 267–299). New York, NY: Academy Press.
  • Agbaria, A. (2013). Teacher education policy in Israel: The demand for national and pedagogical recognition. In A. Agbaria (Ed.), Teacher Education in the Palestinian Society in Israel: Institutional Practices and Educational Policy (pp. 11–47). Tel Aviv: Resling. (Hebrew).
  • Allen, T., & Rush, M. (2001). The influence of rate gender on rating of organizational citizenship behavior. Journal of Applied Social Psychology, 31(12), 2561–2587.
  • Amin, B., Razieh, M., Hashemi, G., & Dehghani, T. (2013). Demographic determinants of organizational citizenship behavior among hospital employees. Global Business and Management Research, 5(4), 171–178.
  • Arar, K. (2012). Israeli Education Policy since 1948 and the State of Arab Education in Israel. Italian Journal of Sociology of Education, 1, 113–145.
  • Arar, K, & Abu-Asbe, K. (2013). Not just location: Attitudes and perceptions of education system administrators in Local Arab Governments in Israel. International Journal of Educational Management, 27(1), 54–73.
  • Arar, K, & Massry-Herzallah, A. (2016). Motivation to Teach: The case of arab teachers in Israel. Educational Studies, 42(1), 19–35.
  • Arar, K, Shapira, T, Azaize, F, & Hertz-Lazarowitz, R. (2013). Arab women into leadership and management. New York, NY: Palgrave Mcmilan.
  • Arnania-Kepuladze, T. (2010). Gender stereotypes and gender feature of job motivation: Differences or similarity? Problems and Perspectives in Management, 8(2), 84–93.
  • Bass, B. (1985). Leadership and performance beyond expectations. New York, NY: Free Press.
  • Bass, B. (1999). Current developments in transformational leadership: Research and applications. The Psychologist Manager Journal, 3(1), 5–21.
  • Beauregard, A. (2012). Perfectionism, self-efficacy and OCB: The moderating role of gender. Personnel Review, 41(5), 590–608.
  • Blau, P. (1964). Exchange and power in social life. New York, NY: John Wiley.
  • Bogler, R. (2001). The influence of leadership style on teacher job satisfaction. Educational Administration Quarterly, 37(5), 662–683.
  • Bogler, R., & Somech, A. (2004). Influence of teacher empowerment on teachers’ organizational commitment, professional commitment and organizational citizenship behavior in schools. Teaching and Teacher Education, 20, 277–289.
  • Bogler, R., & Somech, A. (2005). Organizational citizenship behavior in school: How does it relate to participation in decision making? Journal of Educational Administration, 43(5), 420–438.
  • Bolino, M., Turnley, W., Gilstrap, J., & Suazo, M. (2010). Citizenship under pressure: What’s a “good soldier” to do? Journal of Organizational Behavior, 31, 835–855.
  • Bozkurt, S., & Bal, Y. (2012). Investigation of the relationship between corporate social responsibility and organizational citizenship behavior: A research. International Journal of Innovations in Business, 1(1), 40–59.
  • Cappelli, P. (2000). A market-driven approach to retaining talent. Harvard Business Review, 78, 103–111.
  • Ceci, S. (1991). How much does schooling influence general intelligence and its cognitive components? A reassessment of the evidence. Developmental Psychology, 27, 703–722.
  • Central Bureau of Statistics.(2018). The Annual Statistical Abstract for Israel – No. 69, CBS, Jerusalem.
  • Cloninger, P. A., Ramamoorthy, N., & Flood, P. C. (2011). The influence of equity, equality, and gender on organizational citizenship behaviors. Advanced Management Journal, 76(4), 37–47.
  • Cohen, A., & Avrahami, A. (2006). The relationship between individualism, collectivism, the perception of justice, demographic characteristics and organizational citizenship behavior. The Service Industries Journal, 26(8), 889–901.
  • Cohen, A., & Keren, D. (2010). Does climate matter? An examination of the relationship between organizational climate and OCB among Israeli teachers. The Service Industries Journal, 30(2), 247–263.
  • Day, C., Gu, Q., & Sammons, P. (2016). The impact of leadership on student outcomes: How successful school leaders use transformational and instructional strategies to make a difference. Educational Administration Quarterly, 52(2), 221–258.
  • DeConinck, J. (2010). The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees’ level of trust. Journal of Business Research, 63(12), 1349–1355.
  • Devece, C., Palacios-Marqués, D., & Alguacil, M. (2016). Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment. Journal of Business Research, 69(5), 1857–1861.
  • DiPaola, M. F., & Hoy, W. K. (2005). Organizational citizenship of faculty and achievement of high school students. The High School Journal, 88(3), 35–44.
  • DiPaola, M. F., & Mednes Da Costa Neves, P. (2009). Organizational citizenship behaviors in American and Portuguese public schools: Measuring the construct across cultures. Journal of Educational Administration, 47(4), 490–507.
  • DiPaola, M. F., & Tschannen-Moran, M. (2001). Organizational citizenship behavior in school and its relationship to school climate. Journal of School Leadership, 11, 424–447.
  • Dwairy, M. (2006). Counseling and Psychotherapy with Arabs and Muslims: A Culturally Sensitive Approach. New York: Teachers College Press, Columbia University.
  • Eagly, A. (1987). Sex differences in social behavior: A social-role interpretation. Hillsdale, NJ: Lawrence Erlbaum Associates.
  • Eagly, A., & Johannesen-Schmidt, M. (2001). The leadership styles of women and men. Journal of Social Issues, 57, 781–797.
  • El Majid, E., & Cohen, A. (2015). The role of values and leadership style in developing OCB among Arab teachers in Israel. Leadership and Organization Development Journal, 36(3), 308–327.
  • Erez, M, & Earley, P.C. (1993). Self-Identity and Work. New York: Oxford University Press.
  • Finkelstein, M. A., & Penner, L. A. (2004). Predicting organizational citizenship behavior: Integrating the functional and role identity approaches. Social Behavior and Personality, 32(4), 383–398.
  • Haj Yahia-Abu, Ahmad, N. (2006). Couplehood and parenting in the Arab family in Israel: Processes of change and preservation in three generations (Unpublished doctoral dissertation). The University of Haifa (in Hebrew).
  • Herzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. New York, NY: Wiley.
  • Hoy, W., & Tschannen-Moran, M. (2003). The conceptualization and measurement of faculty trust in schools: The omnibus T-Scale. In W. K. Hoy & C. G. Miskel (Eds.), Studies in leading and organizing schools (pp. 181–208). Greenwich: Information Age Publishing.
  • Jurewicz, M. (2004), “Organizational citizenship behaviors of Virginia middle school teachers: a study of their relationship to school climate and student achievement”, unpublished doctoral dissertation, College of William and Mary, Williamsburg, VA.
  • Khalili, A. (2017). Transformational leadership and organizational citizenship behavior: The moderating role of emotional intelligence. Leadership and Organization Development Journal, 38(7), 1004–1015.
  • Khasawneh, S., Omari, A., & Abu-Tineh, A. M. (2012). The relationship between transformational leadership and organization commitment: The case of vocational teachers in Jordan. Educational Management, Administration and Leadership, 40(4), 494–508.
  • Kidder, D. (2002). The influence of gender on the performance of organizational citizenship behaviors. Journal of Management, 28(5), 629–648.
  • Kidder, D., & Parks, J. (2001). The good soldier: Who is (s)he? Journal of Organizational Behavior, 22, 939–959.
  • Kirkpatrick, S. A., & Locke, E. A. (1996). Direct and indirect effects of three core charismatic leadership components on performance and attitudes. Journal of Applied Psychology, 81(1), 36–51.
  • Koh, W., Steers, R., & Teborg, J. (1995). The effects of transformational leadership on teacher attitudes and student performance in Singapore. Journal of Organizational Behavior, 16(4), 319–326.
  • Konovsky, M., & Pugh, D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37, 656–669.
  • Kumari, P., & Thapliyal, S. (2017). Studying the impact of organizational citizenship behavior on organizational effectiveness. Human Resource Management, 4(1), 9–21.
  • Lev, S., & Koslowsky, M. (2012). Teacher gender as a moderator of the on-the-job-embeddedness- OCB relationship. Journal of Applied Social Psychology, 42, 81–99.
  • Lovell, S., Kahn, A., Anton, J., Davidson, A., Dowling, E., Post, D., & Mason, C. (1999). Does gender affect the link between organizational citizenship behavior and performance evaluation. Sex Roles, 41(5–6), 469–478.
  • Mackenzie, S., Podsakoff, P., & Rich, G. (2001). Transformational and transactional leadership and salesperson performance. Academy of Marketing Science Journal, 29(2), 115–135.
  • Mayer, R., & Gavin, M. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss? Academy of Management Journal, 48(5), 874–888.
  • McAllister, D. (1995). Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24–59.
  • Mercado, B., & Dilchert, S. (2017). Family interference with work and its relationship with organizational citizenship and counterproductive work behaviors. International Journal of Selection and Assessment, 25(4), 406–415.
  • Min, P., & Ko, S. (2016). The structural relationship among authentic leadership, trust in supervisor, innovative behavior and organizational citizenship behavior. Indian Journal of Science and Technology, 9(25), 1–8.
  • Moorman, R. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845–855.
  • Musringudin, M., Akbar, M., & Karnati, N. (2017). The effect of organizational justice, job satisfaction, and organizational commitment on organizational citizenship behavior (OCB) of the principles. Indonesian Journal of Educational Review, 4(2), 155–165.
  • Netemeyer, R., Boles, J., McKee, D., & McMurrian, R. (1997). An investigation into the antecedents of organizational citizenship behaviors in a personal selling context. Journal of Marketing, 61(3), 85–98.
  • Ng, T., Eby, L., Sorensen, K., & Feldman, D. (2005). Predictors of objective and subjective career success: A meta-analysis. Personnel Psychology, 58, 367–408.
  • Nguni, S., Sleegers, P., & Denessen, E. (2006). Transformational and transactional leadership effects on teachers’ job satisfaction, organizational commitment, and organizational citizenship behavior in primary schools: The Tanzanian case. School Effectiveness and School Improvement: an International Journal of Research, Policy and Practice, 17(2), 145–177.
  • Nobile, J. (2017). Organisational communication and its relationships with job satisfaction and organisational commitment of primary school staff in Western Australia. Educational Psychology: an International Journal of Experimental Educational Psychology, 37(3), 380–398.
  • O’reilly, C. (1991). Organizational behavior: Where we’ve been, where we’re going. Annual Reviews Psychology, 42, 427–458.
  • Oplatka, I. (2006). Going beyond role expectations: Toward an understanding of the determinants and components of teacher organizational citizenship behavior. Educational Administration Quarterly, 42(3), 385–423.
  • Organ, D. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
  • Organ, D. (1990). The motivational basis of organizational citizenship behavior. Research in Organizational Behavior, 12, 43–72.
  • Organ, D. (1997). Organizational citizenship behavior: It`s construct clean-up time. Human Performance, 10, 85–97.
  • Organ, D., & Konovsky, M. (1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 47, 157–164.
  • Organ, D., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional prediction of organizational citizenship behavior. Personnel Psychology, 48, 775–802.
  • Patel, D., & Biswas, U. (2016). Stereotyping of effective male and female Leaders: A concomitant of Gendered workplaces. Journal of the Indian Academy of Applied Psychology, 42(1), 53–62.
  • Pavalache-Ilie, M. (2014). Organizational citizenship behaviour, work satisfaction and employees’ personality. Procedia - Social and Behavioral Sciences, 127, 489–493.
  • Pines, A. M, & Zaidman, N. (2003). Gender, Culture, and Social Support: A Male-female, Israeli Jewish-Arab Comparison. Sex Roles: a Journal of Research, 49(11–12), 571–586.
  • Podsakoff, N.P, Blume, B.D, Whiting, S.W, & Podsakoff, P.M. (2009). Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122–141.
  • Podsakoff, P, MacKenzie, S, Moorman, R, & Fetter, R. (1990). Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1(2), 107–142.
  • Podsakoff, P., MacKenzie, S., Paine, J., & Bachrach, D. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513–563.
  • Podsakoff, P., MacKenzie, S., & Podsakoff, N. (2018). The oxford handbook of organizational citizenship behavior. New York, NY: Oxsford University Press.
  • Polat, S. (2009). Organizational citizenship behavior (OCB) display levels of the teachers at secondary schools according to the perceptions of the school administrators. Procedia Social and Behavioral Sciences, 1, 1591–1596.
  • Ross, J., & Gray, P. (2006). School leadership and student achievement: The mediating effects of teacher beliefs. Canadian Journal of Education, 29(3), 798–822.
  • Rossmiller, R. (1992). The secondary school principal and teachers’ quality of work life. Educational Management and Administration, 20(2), 132–146.
  • Rotter, J. B. (1971). Generalized expectancies for interpersonal trust. American Psychologist, 26(5), 443–452.
  • Salimi, J., & Abdi, A. (2018). On the relationship between psychological empowerment and job satisfaction of teachers: Investigating the mediator role of organizational citizenship behavior. Journal of School Psychology, 6(4), 70–98.
  • Sapp, S., Harrod, W., & Zhao, L. (1996). Leadership emergence in task groups with egalitarian gender role expectations. Sex Roles, 34, 65–80.
  • Schriesheim, C., & Tsui, A. S. (1980). Development and validation of a short satisfaction instrument for use in survey feedback interventions. Paper presented at the Western Academy of Management Meeting, Phoenix, AZ.
  • Sechudi, O., & Olivier, B. (2016). The influence of transformational leadership on organisational citizenship behaviour in a South African combat military unit. Journal of Psychology in Africa, 26(4), 363–367.
  • Shapira, T., & Hertz-Lazarowitz, R. (2009). Obstruction and empowerment of Arab women in the educational and public sphere: Women in the Arab education system in Israel. In F. Azaiza, K. Abu-Baker, R. Hertz-Lazarowitz, & A. Ganem (Eds.), Arab women in Israel: Current Status and future trends. (pp. 291–318). Tel Aviv, Israel: Ramot. (Hebrew).
  • Shatzer, R., Caldarella, P., Hallam, P., & Brown, B. (2014). Comparing the effects of instructional and transformational leadership on student achievement: Implications for practice, Educational Management Administration & Leadership, 42(4), 445–459.
  • Somech, A., & Drach-Zahavy, A. (2000). Understanding extra-role behavior in schools: The relationships between job satisfaction, sense of efficacy, and teachers’ extra-role behavior. Teaching and Teacher Education, 16, 649–659.
  • Somech, A., & Drach-Zahavy, A. (2013). Organizational citizenship behaviour and employee’s strain: Examining the buffering effects of leader support and participation in decision making. European Journal of Work and Organizational Psychology, 22(2), 138–149.
  • Somech, A, & Oplatka, I. (2014). Organizational citizenship behavior in schools. London: Taylor and Francis.
  • Somech, A., & Ron, I. (2007). Promoting organizational citizenship behavior in schools: The impact of individual and organizational characteristics. Educational Administration Quarterly, 43(1), 38–66.
  • Steven, A., Lynda, A., & Joanne, M. (2003). Gender and leadership? leadership and gender? A journey through the landscape of theories. Leadership and Organization Development Journal, 24(1), 43–51.
  • Tajasom, A, & Ariffin Ahmad, A. (2011). Principals' leadership style and school climate: teachers' perspectives from Malaysia. International Journal of Leadership in Public Services, 7(4), 314–333.
  • Thomas, W. H., & Feldman, D. (2009). Age, work experience, and the psychological contract. Journal of Organizational Behavior, 30(8), 1053–1075.
  • Turnipseed, D. (2018). Emotional intelligence and OCB: The moderating role of work locus of control. The Journal of Social Psychology, 158(3), 322–336.
  • van Dyne, L., Graham, J., & Dienesch, R. (1994). Organizational citizenship behavior. Academy of Management Journal, 37, 765–802.
  • Vigoda-Gadot, E. (1999). Good organizational citizenship behavior: Characteristics of voluntary behavior at work and factors that affect it. Megamot, 39(4), 535–561. (Hebrew).
  • Vigoda-Gadot, E. (2007). Leadership style, organizational politics, and employees’ performance: An empirical examination of two competing models. Leadership Style, 36(5), 661–683.
  • Walker, H., Ilardi, B., McMahon, A., & Fennell, M. (1996). Gender, interaction, and leadership. Social Psychology Quarterly, 59, 255–272.
  • Walster, E, Walster, G. W, & Berscheid, E. (1978). Equity: theory and research. Boston: Allyn & Bacon.
  • Walumbwa, F., Cropanzano, R., & Goldman, B. (2011). How leader–Member exchange influences effective work behaviors: Social exchange and internal–External efficacy perspectives. Personnel Psychology, 64(3), 739–770.
  • Wat, D., & Shaffer, M. (2005). Equity and relationship quality influences on organizational citizenship behaviors: The mediating role of trust in the supervisor and empowerment. Personnel Review, 34(5), 406–512.
  • Williams, L., & Anderson, S. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617.
  • Wong, Y. T., Ngo, H. Y., & Wong, C. S. (2006). Perceived organizational justice, trust, and OCB: A study of Chinese workers in joint ventures and state-owned enterprises. Journal of World Business, 41, 344–355.
  • Xiu, J., & Sang-Woo, H. (2017). The effect of employee’s perception of supervisor’s characteristics on organizational citizenship behavior: Mediating role of trust in supervisor. Information, 20(7), 5143–5152.
  • Yin Ho, J., Gaur, S., Chew, K., & Khan, N. (2017). Gender roles and customer organisational citizenship behaviour in emerging markets. Gender in Management: an International Journal, 32(8), 503–517.
  • Young-Hee, K., & Ryan, A. (2016). Should more senior workers be better citizens? Expectations of helping and civic virtue related to seniority. SpringerPlus, 5(1687), 1–12.
  • Yui-Tim, W., Hang-Yue, N., & Chi-Sum, W. (2006). Perceived organizational justice, trust, and OCB: A study of Chinese workers in joint ventures and state-owned enterprises. Journal of Worlds Business, 41, 344–355.
  • Zeinabadi, H. (2010). Job satisfaction and organizational commitment as antecedents of organizational citizenship behavior (OCB) of teachers. Procedia Social and Behavioral Sciences, 5, 998–1003.
  • Zeinabadi, H., & Salehi, K. (2011). Role of procedural justice, trust, job satisfaction, and organizational commitment in Organizational Citizenship Behavior (OCB) of teachers: Proposing a modified social exchange model. Procedia- Social and Behavioral Science, 29, 1472–1481.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.