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Managing Leisure Volume 7, 2002 - Issue 4
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Original Articles

An investigation of the relationships between quality of service performance, benefits sought, satisfaction and future intention to visit among visitors to a zoo

Stacy Tomas Department of Recreation, Park and Tourism Sciences, Texas A&M University, USA
,
David Scott Department of Recreation, Park and Tourism Sciences, Texas A&M University, USA
&
John Crompton Department of Recreation, Park and Tourism Sciences, Texas A&M University, USA
Pages 239-250 | Published online: 02 Dec 2010

References

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