147
Views
0
CrossRef citations to date
0
Altmetric
Original Articles

The relationships between trust, mental skills, and satisfaction among athletes: a study of a gambling-legal bicycle racing business in South Korea

, , &
Pages 124-138 | Published online: 18 May 2012

REFERENCES

  • Anderson , D. R. and Gerbing , D. W. 1988 . Structural equation modeling practice: A review and recommended two-step approach . Psychological Bulletin , 103 : 411 – 423 .
  • Axelrod , R. 1984 . The Evolution of Cooperation , New York : Basic Books .
  • Babin , B. J. and Boles , J. S. 1996 . The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction . Journal of Retailing , 72 ( 1 ) : 57 – 75 .
  • Baron , R. M. and Kenny , D. A. 1986 . The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations . Journal of Personality and Social Psychology , 51 ( 6 ) : 1173 – 1182 .
  • Bollen , K. A. 1989 . Structural Equations with Latent Variables , New York : John Wiley and Sons .
  • Brannick , M. T. , Roach , R. M. and Salas , E. 1993 . Understanding team performance: A multimethod study . Human Performance , 6 ( 4 ) : 287 – 308 .
  • Burton , D. 1993 . “ Attention and athlete performance: An integrated approach ” . In Advances in sport psychology , Edited by: Horn , T. S. 251 – 265 . Champaign , IL : Human Kinetics .
  • Charbonneau , D. , Barling , J. and Kelloway , E. K. 2001 . Transformational leadership and sports performance: The mediating role of intrinsic motivation . Journal of Applied Social Psychology , 31 ( 7 ) : 1521 – 1534 .
  • Chelladurai, P. (1978) A contingency model of leadership in athletics, Canada, Department of Management Sciences, University of Waterloo, Unpublished doctoral dissertation.
  • Chelladurai , P. 1984 . Discrepancy between preferences and perceptions of leadership behavior and satisfaction of athletes in varying sports . Journal of Sport Psychology , 6 ( 1 ) : 27 – 41 .
  • Chelladurai , P. and Riemer , H. A. 1997 . A classification of facets of athlete satisfaction . Journal of Sport Management , 11 : 133 – 159 .
  • Chelladurai , P. , Imamura , H. , Yamaguchi , Y. , Oinuma , Y. and Miyauchi , T. 1988 . Sport leadership in a cross-national setting: The case of Japanese and Canadian University athletes . Journal of Sport and Exercise Psychology , 10 ( 4 ) : 374 – 389 .
  • Choi , D. M. and Yi , E. S. 2003 . The relationship among perceived audience of cycling racing player and satisfaction of the cycle racing performance . The Korean Journal of Physical Education , 42 ( 6 ) : 435 – 443 .
  • Christen , M. , Iyer , G. and Soberman , D. 2006 . Job satisfaction, job performance, and effort: A reexamination using agency theory . Journal of Marketing , 70 : 137 – 150 .
  • Cook , J. and Wall , T. 1980 . New work attitude measure of trust, organizational commitment, and personal need fulfillment . Journal of Occupational Psychology , 53 ( 1 ) : 39 – 52 .
  • Cummings , L. and Bromiley , P. 1996 . “ The organizational trust inventory (OTI): Development and validation ” . In Trust in organizations , Edited by: Kramer , R. and Tyler , T. 302 – 330 . Thousand Oaks , CA : Sage .
  • Cycle Racing Association (2009) What's cycle racing? Available at http://www.krace.or.kr
  • Dabholkar , P. A. and Abston , K. A. 2008 . The role of customer contact employees as external customers: A conceptual framework for marketing strategy and future research . Journal of Business Research , 61 : 959 – 967 .
  • Danielson , R. R. 1977 . “ Leadership motivation and coaching classification as related to success in minor league hockey ” . In Psychology of motor behavior and sport , Edited by: Landers , D. M. and Christina , R. W. Vol. 2 , 183 – 189 . Champaign , IL : Human Kinetics .
  • Darden , W. R. , Hampton , R. and Howell , R. D. 1989 . Career versus organizational commitment: Antecedents and consequences of retail salespeoples’ commitment . Journal of Retailing , 65 ( 1 ) : 80 – 106 .
  • Dirks , K. T. 1999 . The effect of interpersonal trust on work group performance . Journal of Applied Psychology , 84 ( 3 ) : 445 – 455 .
  • Dolen , W. V. , Ruyter , K. D. and Lemmink , J. 2004 . An empirical assessment of the influence of customer emotions and contact employee performance on encounter and relationship satisfaction . Journal of Business Research , 57 : 437 – 444 .
  • Duran-Bush , N. , Salmela , J. H. and Green-Demers , I. 2001 . The Ottawa Mental Skills Assessment Tool (OMSAT-3) . The Sport Psychologist , 15 ( 1 ) : 1 – 19 .
  • Dwyer , J. M. and Fischer , D. G. 1990 . Wrestlers’ perceptions of coaches’ leadership as predictors of satisfaction with leadership . Perceptual and Motor Skills , 71 : 511 – 517 .
  • Eys , M. A. , Loughead , T. M. and Hardy , J. 2007 . Athlete leadership dispersion and satisfaction in interactive sport teams . Psychology of Sport and Exercise , 8 ( 3 ) : 281 – 296 .
  • Fornell , C. and Larker , D. 1981 . Evaluating structural equation models with unobservable variables and measurement error . Journal of Marketing Research , 18 ( 1 ) : 39 – 50 .
  • Fraser-Thomas , J. , Cote , J. and Deakin , J. 2008 . Understanding dropout and prolonged engagement in adolescent competitive sport . Psychology of Sport and Exercise , 9 ( 5 ) : 645 – 662 .
  • Gould , D. , Dieffenbach , K. and Moffect , A. 2002 . Psychological characteristics and their development in Olympic champions . Journal of Applied Sport Psychology , 14 ( 3 ) : 172 – 204 .
  • Hackfort , D. and Schwenkmezger , P. 1993 . “ Anxiety ” . In Handbook of research on sport psychology , Edited by: Singer , R. N. , Murphey , M. and Tennant , L. K. 328 – 364 . New York : Macmillan .
  • Hair , J. F. , Black , W. C. , Babin , B. J. , Anderson , R. E. and Tatham , R. L. 2006 . Multivariate Data Analysis , sixth edition , Upper Saddle River , NJ : Prentice Hall .
  • Handfield , R. B. and Nicols , E. L. 1998 . Introduction to Supply Chain Management , Upper Saddle River , NJ : Prentice Hall .
  • Hartline , M. D. and Ferrell , O. C. 1996 . The management of customer–contact service employees: An empirical investigation . Journal of Marketing , 60 ( 4 ) : 52 – 70 .
  • Holmbeck , G. N. 1997 . Toward terminological, conceptual, and statistical clarity in the study of mediators and moderators: Examples from the child-clinical and pediatric psychology literature . Journal of Counseling and Clinical Psychology , 65 ( 4 ) : 599 – 610 .
  • Hu , L. T. and Bentler , P. M. 1999 . Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives . Structural Equation Modeling , 6 ( 1 ) : 1 – 55 .
  • Jang , K. J. , Oh , K. S. and Kim , S. S. 2010 . The relationship of achievement goal orientation and achievement motivation among the technique grade of cycle racer . The Korean Journal of Physical Education , 40 ( 4 ) : 195 – 208 .
  • Johnson-Laird , P. 1983 . Mental Models , Cambridge , MA : Harvard University Press .
  • Kim , Y. K. 2007 . The relationship between level of athlete satisfaction and game result on fencers . The Korean Journal of Physical Education , 46 ( 1 ) : 309 – 317 .
  • Kimmel , M. , Pruitt , D. , Magenau , J. , Konar-Goldband , E. and Carnevale , P. 1980 . Effects of trust, aspiration, and gender on negotiation tactics . Journal of Personality and Social Psychology , 38 ( 1 ) : 9 – 22 .
  • Kline , R. B. 2005 . Principles and Practice of Structural Equation Modeling , second edition , New York : Guilford Press .
  • Koonmee , K. , Singhapakdi , A. , Virakul , B. and Lee , D. J. 2010 . Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand . Journal of Business Research , 63 : 20 – 26 .
  • Kraiger , K. and Wenzel , L. H. 1997 . “ Conceptual development and empirical evaluation of measures of shared mental models as indicators of team effectiveness ” . In Team performance assessment ant measurement: theory, methods, and applications , Edited by: Brannick , M. T. , Salas , E. and Prince , C. 63 – 84 . NJ : Lawrence Erlbaum .
  • Lewis , J. D. and Weigert , A. 1985 . Trust as a social reality . Social Forces , 64 ( 3 ) : 967 – 985 .
  • Lim , T. H. 2008 . Development of model and priority order of decisional factors on Taekwondo performance . Korean Journal of Sport Science , 20 ( 1 ) : 57 – 69 .
  • Locke , E. 1976 . “ The nature and causes of job satisfaction ” . In Handbook of Industrial and Organizational Psychology , Edited by: Dunnetten , M. D. 1297 – 1343 . Chicago : Rand McNally .
  • Locke , E. A. and Latham , G. P. 1985 . A Theory of Goal Setting and Task Performance , Englewood Cliffs , NJ : Prentice-Hall .
  • Mayer , R. C. and Davis , J. H. 1999 . The effect of the performance appraisal system on trust for management: A field quasi-experiment . Journal of Applied Psychology , 84 : 123 – 136 .
  • Mayer , R. C. , Davis , J. H. and Schoorman , F. D. 1995 . An integrative model of organizational trust . Academy of Management Review , 20 ( 3 ) : 709 – 734 .
  • McAllister , D. J. 1995 . Affect-and cognition-based trust as functions for interpersonal cooperation in organizations . Academy of Management Journal , 38 ( 1 ) : 24 – 59 .
  • McMillin, C. J. (1990) The relationship of athlete self-perceptions and athlete perceptions of leader behavior to athlete satisfaction, University of Virginia, Unpublished doctoral dissertation.
  • Ministry of Culture, Sport, and Tourism (MCST) . 2009 . 2008 Sports White Paper , Seoul : Sports Bureau in MCST .
  • Ministry of Culture, Sport, and Tourism (MCST) . 2010 . 2009 Sports White Paper , Seoul , , Korea : Sports Bureau in MCST .
  • Moon, K. S. (2008) Correlation between customer perception levels and satisfaction by the characteristic of each racing business, South Korea, University of Kyunghee, Unpublished doctoral dissertation.
  • Moore , W. E. and Stevenson , J. R. 1991 . Understanding trust in the performance of complex automatic sport skills . The Sport Psychologist , 5 : 281 – 289 .
  • Murphy , S. M. and Jowdy , D. P. 1992 . “ Imagery and mental practice ” . In Advance in sport psychology , Edited by: Horn , T. S. 221 – 250 . Champaign , IL : Human Kinetics .
  • Nideffer , R. M. and Sagal , M. 1998 . “ Concentration and attention control ” . In Applied Sport Psychology: Personal Growth to Peak Performance , third edition , Edited by: Williams , J. M. 296 – 315 . Mountainview , CA : Mayfield .
  • Orlick , T. 1992 . The psychology of personal excellence . Contemporary Thought on Performance Enhancement , 1 ( 1 ) : 109 – 122 .
  • Orlick , T. and Partington , J. 1988 . Mental links to excellence . The Sport Psychologist , 2 : 105 – 130 .
  • Poczwardowski , A. , Barott , J. E. and Peregoy , J. J. 2002 . The athlete and coach: Their relationship and its meaning . International Journal of Sport Psychology , 33 ( 1 ) : 98 – 115 .
  • Porter , K. and Foster , J. 1986 . The Mental Athlete: Inner Training for Peak Performance , New York : Ballantine .
  • Riemer , H. A. and Chelladurai , P. 1995 . Leadership and satisfaction in athletics . Journal of Sport and Exercise Psychology , 17 ( 3 ) : 276 – 293 .
  • Riemer , H. A. and Chelladurai , P. 1998 . Development of the Athlete Satisfaction Questionnaire (ASQ) . Journal of Sport and Exercise Psychology , 20 : 127 – 156 .
  • Robison , S. 1996 . Trust and the breath of the psychological contract . Administrative Science Quarterly , 41 : 574 – 599 .
  • Rogers , P. 1998 . The cognitive psychology of lottery gambling: A theoretical review . Journal of Gambling Studies , 14 ( 2 ) : 111 – 134 .
  • Rotella , R. J. and Lerner , J. D. 1993 . “ Responding to competitive pressure ” . In Handbook of Research on Sport Psychology , Edited by: Singer , R. N. , Murphey , M. and Tennant , L. K. 528 – 541 . New York : Macmillan .
  • Rouse , W. B. and Morris , N. M. 1986 . On looking into the black box: Prospects and limits in the search for mental models . Psychological Bulletin , 100 ( 3 ) : 349 – 363 .
  • Scanlan , T. K. and Lewthwaite , R. 1986 . Social psychological aspects of competition for male youth sport participants: IV. Predictors of enjoyment . Journal of Sport Psychology , 8 ( 1 ) : 25 – 35 .
  • Schlesinger , L. A. and Zornitsky , J. 1991 . Job satisfaction, service capability, and customer satisfaction: An examination of linkages and management implications . Human Resource Planning , 14 ( 2 ) : 141 – 149 .
  • Schliesman , E. S. 1987 . Relationship between the congruence of preferred and actual leader behavior and subordinate satisfaction with leadership . Journal of Sport Behavior , 10 ( 3 ) : 157 – 166 .
  • Selye , H. 1974 . Stress Without Distress , New York : New American Library .
  • Snipes , R. L. , Oswald , S. L. , LaTour , M. and Armenakis , A. A. 2005 . The effects of specific job satisfaction facets on customer perceptions of service quality: An employee-level analysis . Journal of Business Research , 58 : 1330 – 1339 .
  • Suinn , R. 1993 . “ Imagery ” . In Handbook of Research on Sport Psychology , Edited by: Singer , R. N. , Murphey , M. and Tennant , L. K. 492 – 510 . New York : Macmillan .
  • Sullivan , P. J. and Gee , C. J. 2007 . The relationship between athletic satisfaction and intrateam communication . Group Dynamics , 11 ( 2 ) : 107 – 116 .
  • Swell , D. F. and Edmondson , A. M. 1996 . Relationship between field position and pre-mach competitive state anxiety in soccer and field hockey . International Journal of Sport Psychology , 27 ( 2 ) : 159 – 172 .
  • Vealey , R. S. and Greenleaf , C. A. 1998 . “ Seeing is believing: Understanding and using imagery in sport ” . In Applied Sport Psychology: Personal Growth to Peak Performance , third edition , Edited by: Williams , J. M. 237 – 269 . Mountainview , CA : Mayfield .
  • Walker , D. M. 2007 . The Economics of Casino Gambling , NY : Springer .
  • Wangenheim , F. V. , Evanschitzky , H. and Wunderlich , M. 2007 . Does the employee-customer satisfaction link hold for all employee groups? . Journal of Business Research , 60 : 690 – 697 .
  • Weiss , M. and Friedrichs , W. D. 1986 . The influence of leader behaviors, coach attributes, and institutional variables on performance and satisfaction of collegiate basketball team . Journal of Sport Psychology , 8 ( 4 ) : 332 – 346 .
  • Widmeyer , W. N. and Williams , J. M. 1991 . Predicting cohesion in a coaching sport . Small Group Research , 22 ( 4 ) : 548 – 570 .
  • Williams , J. M. and Hacker , C. M. 1982 . Casual relationships among cohesion, satisfaction, and performance in women's intercollegiate field hockey teams . Journal of Sport Psychology , 4 ( 4 ) : 324 – 337 .
  • Williams , J. M. and Widmeyer , W. N. 1991 . The cohesion-performance outcome relationship in a coaching sport . Journal of Sport and Exercise Psychology , 13 : 364 – 371 .
  • Yi , Y. , Nataraajan , R. and Gong , T. 2011 . Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention . Journal of Business Research , 64 : 87 – 95 .
  • Yoon , M. H. and Suh , J. 2003 . Organizational citizenship behaviors and service quality as external effectiveness of contact employees . Journal of Business Research , 56 : 597 – 611 .
  • Zand , D. E. 1972 . Trust and managerial problem solving . Administrative Science Quarterly , 17 : 229 – 239 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.