Telehealth uptake among middle-aged and older Americans during COVID-19: chronic conditions, social media communication, and race/ethnicity

References

• Alexander, G. C., Tajanlangit, M., Heyward, J., Mansour, O., Qato, D. M., & Stafford, R. S. (2020). Use and content of primary care office-based vs telemedicine care visits during the COVID-19 pandemic in the US. JAMA Network Open, 3(10), e2021476. https://doi.org/10.1001/jamanetworkopen.2020.21476
   PubMed Web of Science ®Google Scholar
• Alexander, J., Hearld, L., & Mittler, J. N. (2014). Patient-physician role relationships and patient activation: The moderating effects of race and ethnicity. Medical Care Research and Review : MCRR, 71(5), 472–495. https://doi.org/10.1177/1077558714541967
   PubMed Web of Science ®Google Scholar
• Anderson, A., O’Connell, S. S., Thomas, C., & Chimmanamada, R. (2022). Telehealth interventions to improve diabetes management among Black and Hispanic patients: A systematic review and meta-analysis. Journal of Racial and Ethnic Health Disparities, 9(6), 2375–2386. https://doi.org/10.1007/s40615-021-01174-6
   PubMed Web of Science ®Google Scholar
• Bakken, S. (2020). Telehealth: Simply a pandemic response or here to stay? Journal of the American Medical Informatics Association : JAMIA, 27(7), 989–990. https://doi.org/10.1093/jamia/ocaa132
   PubMed Web of Science ®Google Scholar
• Bambra, C., Riordan, R., Ford, J., & Matthews, F. (2020). The COVID-19 pandemic and health inequalities. Journal of Epidemiology and Community Health, 74(11), 964–968. https://doi.org/10.1136/jech-2020-214401
   PubMed Web of Science ®Google Scholar
• Blandford, A., Wesson, J., Amalberti, R., AlHazme, R., & Allwihan, R. (2020). Opportunities and challenges for telehealth within, and beyond, a pandemic. The Lancet. Global Health, 8(11), e1364–e1365.
   PubMed Web of Science ®Google Scholar
• Blasco, A., Carmona, M., Fernández-Lozano, I., Salvador, C. H., Pascual, M., Sagredo, P. G., Somolinos, R., Muñoz, A., García-López, F., Escudier, J. M., Mingo, S., Toquero, J., Moñivas, V., González, M. A., Fragua, J. A., López-Rodríguez, F., Monteagudo, J. L., & Alonso-Pulpón, L. (2012). Evaluation of a telemedicine service for the secondary prevention of coronary artery disease. Journal of Cardiopulmonary Rehabilitation and Prevention, 32(1), 25–31.
   PubMed Web of Science ®Google Scholar
• Campos-Castillo, C., & Anthony, D. (2021). Racial and ethnic differences in self-reported telehealth use during the COVID-19 pandemic: A secondary analysis of a US survey of internet users from late March. Journal of the American Medical Informatics Association , 28(1), 119–125.
   PubMed Web of Science ®Google Scholar
• Campos-Castillo, C., & Laestadius, L. I. (2020). Racial and ethnic digital divides in posting COVID-19 content on social media among US adults: Secondary survey analysis. Journal of Medical Internet Research, 22(7), e20472.
   PubMed Web of Science ®Google Scholar
• Centers for Medicare and Medicaid Services (2020). State Medicaid & CHIP telehealth toolkit policy considerations for states expanding use of telehealth: COVID-19 version. https://www.medicaid.gov/medicaid/benefits/downloads/medicaid-chip-telehealth-toolkit.pdf
   Google Scholar
• Darrat, I., Tam, S., Boulis, M., & Williams, A. M. (2021). Socioeconomic disparities in patient use of telehealth during the coronavirus disease 2019 surge. JAMA Otolaryngology- Head & Neck Surgery, 147(3), 287–295. https://doi.org/10.1001/jamaoto.2020.5161
   PubMed Web of Science ®Google Scholar
• Day, M., Demiris, G., Oliver, D. B., Courtney, K., & Hensel, B. (2007). Exploring underutilization of videophones in hospice settings. Telemedicine Journal and e-Health : The Official Journal of the American Telemedicine Association, 13(1), 25–31.
   PubMed Web of Science ®Google Scholar
• Demeke, H. B., Merali, S., Marks, S., Pao, L. Z., Romero, L., Sandhu, P., Clark, H., Clara, A., McDow, K. B., Tindall, E., Campbell, S., Bolton, J., Le, X., Skapik, J. L., Nwaise, I., Rose, M. A., Strona, F. V., Nelson, C., & Siza, C. (2021). Trends in use of telehealth among health centers during the COVID-19 pandemic - United States, June 26-November 6, 2020. MMWR. Morbidity and Mortality Weekly Report, 70(7), 240–244. https://doi.org/10.15585/mmwr.mm7007a3
   PubMed Web of Science ®Google Scholar
• Deng, Z., & Liu, S. (2017). Understanding consumer health information-seeking behavior from the perspective of the risk perception attitude framework and social support in mobile social media websites. International Journal of Medical Informatics, 105, 98–109.
   PubMed Web of Science ®Google Scholar
• Dillahunt, T. R., & Veinot, T. C. (2018). Getting there: Barriers and facilitators to transportation access in underserved communities. ACM Transactions on Computer–Human Interaction, 25(5), 1–39. https://doi.org/10.1145/3233985
   Web of Science ®Google Scholar
• Ekeland, A. G., Bowes, A., & Flottorp, S. (2010). Effectiveness of telemedicine: A systematic review of reviews. International Journal of Medical Informatics, 79(11), 736–771.
   PubMed Web of Science ®Google Scholar
• Fischer, S. H., Ray, K. N., Mehrotra, A., Bloom, E. L., & Uscher-Pines, L. (2020). Prevalence and characteristics of telehealth utilization in the United States. JAMA Network Open, 3(10), e2022302. https://doi.org/10.1001/jamanetworkopen.2020.22302
   PubMed Web of Science ®Google Scholar
• Goldberg, E. M., Jiménez, F. N., Chen, K., Davoodi, N. M., Li, M., Strauss, D. H., Zou, M., Guthrie, K., & Merchant, R. C. (2021). Telehealth was beneficial during COVID-19 for older Americans: A qualitative study with physicians. Journal of the American Geriatrics Society, 69(11), 3034–3043.
   PubMed Web of Science ®Google Scholar
• Grandizio, L. C., Pavis, E. J., Caselli, M. E., Mettler, A. W., Sun, H., Young, A. J., Dwyer, C. L., & Klena, J. C. (2021). Technology, social media, and telemedicine utilization for rural hand and upper-extremity patients. The Journal of Hand Surgery, 46(4), 301–308.e1. https://doi.org/10.1016/j.jhsa.2020.11.019
   PubMed Web of Science ®Google Scholar
• Greenberg-Worisek, A. J., Kurani, S., Rutten, L. J. F., Blake, K. D., Moser, R. P., & Hesse, B. W. (2019). Tracking healthy people 2020 internet, broadband, and mobile device access goals: An update using data from the health information national trends survey. Journal of Medical Internet Research, 21(6), e13300. https://doi.org/10.2196/13300
   PubMed Web of Science ®Google Scholar
• Greiwe, J. (2022). Telemedicine lessons learned during the COVID-19 pandemic. Current Allergy and Asthma Reports, 22(1), 1–5. https://doi.org/10.1007/s11882-022-01026-1
   PubMed Web of Science ®Google Scholar
• Guo, Y., & Albright, D. (2018). The effectiveness of telehealth on self-management for older adults with a chronic condition: A comprehensive narrative review of the literature. Journal of Telemedicine and Telecare, 24(6), 392–403.
   PubMed Web of Science ®Google Scholar
• Hawley, C. E., Genovese, N., Owsiany, M. T., Triantafylidis, L. K., Moo, L. R., Linsky, A. M., Sullivan, J. L., & Paik, J. M. (2020). Rapid integration of home telehealth visits amidst COVID-19: What do older adults need to succeed? Journal of the American Geriatrics Society, 68(11), 2431–2439.
   PubMed Web of Science ®Google Scholar
• Health and Retirement Study (2022). Health and Retirement Study 2020 Core Early, version 1.0 data description and usage. Ann Arbor, MI: The Institute for Social Research, The University of Michigan. https://hrsdata.isr.umich.edu/sites/default/files/documentation/data-descriptions/1643045004/h20dd.pdf
   Google Scholar
• Hirko, K. A., Kerver, J. M., Ford, S., Szafranski, C., Beckett, J., Kitchen, C., & Wendling, A. L. (2020). Telehealth in response to the COVID-19 pandemic: Implications for rural health disparities. Journal of the American Medical Informatics Association, 27(11), 1816–1818. https://doi.org/10.1093/jamia/ocaa156
   PubMed Web of Science ®Google Scholar
• Jaffe, D. H., Lee, L., Huynh, S., & Haskell, T. P. (2020). Health inequalities in the use of telehealth in the United States in the lens of COVID-19. Population Health Management, 23(5), 368–377. https://doi.org/10.1089/pop.2020.0186
   PubMed Web of Science ®Google Scholar
• Kwan, J. M., Henry, M. L., Christophers, B., Tamirisa, K., Thamman, R., Sadler, D., Aggarwal, N. R., Cheng, R., Parwani, P., Dent, S., Ismail-Khan, R., Fradley, M. G., & Brown, S.-A. (2021). The role and impact of social media in cardio-oncology during the COVID-19 pandemic. Current Oncology Reports, 23(8), 1–19. https://doi.org/10.1007/s11912-021-01081-3
   Web of Science ®Google Scholar
• Lazar, M., & Davenport, L. (2018). Barriers to health care access for low income families: A review of literature. Journal of Community Health Nursing, 35(1), 28–37.
   PubMed Web of Science ®Google Scholar
• Lee, G., Chang, A., Pal, A., Tran, T. A., Cui, X., & Quach, T. (2022). Understanding and addressing the digital health literacy needs of low-income limited English proficient Asian American patients. Health Equity, 6(1), 494–499. https://doi.org/10.1089/heq.2022.0045
   PubMedGoogle Scholar
• Lee, I., Kovarik, C., Lipoff, J. B., Tejasvi, T., & Pizarro, M. (2020). Telehealth: Helping your patients and practice survive and thrive during the COVID-19 crisis with rapid quality implementation. Journal of the American Academy of Dermatology, 82(5), 1213–1214.
   PubMed Web of Science ®Google Scholar
• Levine, D. M., Lipsitz, S. R., & Linder, J. A. (2016). Trends in seniors’ use of digital health technology in the United States, 2011–2014. JAMA, 316(5), 538–540. https://doi.org/10.1001/jama.2016.9124
   PubMed Web of Science ®Google Scholar
• Limaye, R. J., Sauer, M., Ali, J., Bernstein, J., Wahl, B., Barnhill, A., & Labrique, A. (2020). Building trust while influencing online COVID-19 content in the social media world. The Lancet. Digital Health, 2(6), e277–e278. https://doi.org/10.1016/S2589-7500(20)30084-4
   PubMedGoogle Scholar
• Lopez, L., Hart, L. H., & Katz, M. H. (2021). Racial and ethnic health disparities related to COVID-19. JAMA, 325(8), 719–720. https://doi.org/10.1001/jama.2020.26443
   PubMed Web of Science ®Google Scholar
• Machado, R. A., de Souza, N. L., Oliveira, R. M., Martelli Júnior, H., & Bonan, P. R. F. (2020). Social media and telemedicine for oral diagnosis and counselling in the COVID-19 era. Oral Oncology, 105, 104685.
   PubMed Web of Science ®Google Scholar
• Massaad, E., & Cherfan, P. (2020). Social media data analytics on telehealth during the COVID-19 pandemic. Cureus, 12(4), e7838.
   PubMed Web of Science ®Google Scholar
• Ordaz, O. H., Croff, R. L., Robinson, L. D., Shea, S. A., & Bowles, N. P. (2021). Optimization of primary care among Black Americans using patient portals: Qualitative study. Journal of Medical Internet Research, 23(6), e27820. https://doi.org/10.2196/27820
   PubMed Web of Science ®Google Scholar
• Palm, M., Sturrock, S. L., Howell, N. A., Farber, S., & Widener, M. (2021). The uneven impacts of avoiding public transit on riders’ access to healthcare during COVID-19. Journal of Transport & Health, 22, 101112. https://doi.org/10.1016/j.jth.2021.101112
   PubMed Web of Science ®Google Scholar
• Pierce, R. P., & Stevermer, J. J. (2020). Disparities in use of telehealth at the onset of the COVID-19 public health emergency. Journal of Telemedicine and Telecare, 22, 1357633X2096389. https://doi.org/10.1177/1357633X20963893
   Google Scholar
• Prestin, A., Vieux, S. N., & Chou, W. Y. (2015). Is online health activity alive and well or flatlining? Findings from 10 years of the Health Information National Trends Survey. Journal of Health Communication, 20(7), 790–798. https://doi.org/10.1080/10810730.2015.1018590
   PubMed Web of Science ®Google Scholar
• Radloff, L. S. (1977). The CES-D scale: A self-report depression scale for research in the general population. Applied Psychological Measurement, 1(3), 385–401. https://doi.org/10.1177/014662167700100306
   Web of Science ®Google Scholar
• Ramsetty, A., & Adams, C. (2020). Impact of the digital divide in the age of COVID-19. Journal of the American Medical Informatics Association, 27(7), 1147–1148.
   PubMed Web of Science ®Google Scholar
• Reed, R. N., Messler, E. C., Coombs, T. E., & Quevillon, R. P. (2014). Social media use and the acceptability of telepsychological services in rural populations. Journal of Rural Mental Health, 38(1), 2–8. https://doi.org/10.1037/rmh0000007
   Google Scholar
• Rogers, R. W. (1975). A protection motivation theory of fear appeals and attitude change. The Journal of Psychology, 91(1), 93–114. https://doi.org/10.1080/00223980.1975.9915803
   PubMed Web of Science ®Google Scholar
• Rogers, R. W. (1983). Cognitive and physiological processes in fear appeals and attitude change: A revised theory of protection motivation. In J. T. Cacioppo & R. E. Petty (Eds.), Social psychophysiology (pp. 153–176). New York: Guilford Press.
   Google Scholar
• Rovner, B. W., Casten, R. J., Chang, A. M., Hollander, J. E., & Rising, K. (2021). Mistrust, neighborhood deprivation, and telehealth use in African Americans with diabetes. Population Health Management, 24(6), 699–700.
   PubMed Web of Science ®Google Scholar
• Scott Kruse, C., Karem, P., Shifflett, K., Vegi, L., Ravi, K., & Brooks, M. (2018). Evaluating barriers to adopting telemedicine worldwide: A systematic review. Journal of Telemedicine and Telecare, 24(1), 4–12.
   PubMed Web of Science ®Google Scholar
• Shah, D. A., Sall, D., Peng, W., Sharer, R., Essary, A. C., & Radhakrishnan, P. (2022). Exploring the role of telehealth in providing equitable healthcare to the vulnerable patient population during COVID-19. Journal of Telemedicine and Telecare. Advance online publication. https://doi.org/10.1177/1357633X221113711
   Web of Science ®Google Scholar
• Smith, A. C., Thomas, E., Snoswell, C. L., Haydon, H., Mehrotra, A., Clemensen, J., & Caffery, L. J. (2020). Telehealth for global emergencies: Implications for coronavirus disease 2019 (COVID-19). Journal of Telemedicine and Telecare, 26(5), 309–313. https://doi.org/10.1177/1357633X20916567
   PubMed Web of Science ®Google Scholar
• Spooner, K. K., Salemi, J. L., Salihu, H. M., & Zoorob, R. J. (2017). EHealth patient-provider communication in the United States: Interest, inequalities, and predictors. Journal of the American Medical Informatics Association : JAMIA, 24(e1), e18–e27.
   PubMed Web of Science ®Google Scholar
• Syed, S. T., Gerber, B. S., & Sharp, L. K. (2013). Traveling towards disease: Transportation barriers to health care access. Journal of Community Health, 38(5), 976–993.
   PubMed Web of Science ®Google Scholar
• The Health Resources and Services Administration (2021). Telehealth programs. https://www.hrsa.gov/rural-health/topics/telehealth
   Google Scholar
• Torous, J., Jän Myrick, K., Rauseo-Ricupero, N., & Firth, J. (2020). Digital mental health and COVID-19: Using technology today to accelerate the curve on access and quality tomorrow. JMIR Mental Health, 7(3), e18848. https://doi.org/10.2196/18848
   PubMed Web of Science ®Google Scholar
• Weber, E., Miller, S. J., Astha, V., Janevic, T., & Benn, E. (2020). Characteristics of telehealth users in NYC for COVID-related care during the coronavirus pandemic. Journal of the American Medical Informatics Association : JAMIA, 27(12), 1949–1954. https://doi.org/10.1093/jamia/ocaa216
   PubMed Web of Science ®Google Scholar
• Wiederhold, B. K. (2020). Using social media to our advantage: Alleviating anxiety during a pandemic. Cyberpsychology, Behavior and Social Networking, 23(4), 197–198. https://doi.org/10.1089/cyber.2020.29180.bkw
   PubMed Web of Science ®Google Scholar
• Wilson, E. V., Balkan, S., & Lankton, N. K. (2014). Trends in U.S. consumers’ use of e-health services: Fine-grained results from a longitudinal, demographic survey. Communications of the Association for Information Systems, 34, 1417–1434. https://doi.org/10.17705/1CAIS.03473
   Google Scholar
• Wong, J. A., Yi, S. S., Kwon, S. C., Islam, N. S., Trinh-Shevrin, C., & Đoàn, L. N. (2022). COVID-19 and Asian Americans: Reinforcing the role of community-based organizations in providing culturally and linguistically centered care. Health Equity, 6(1), 278–290. https://doi.org/10.1089/heq.2021.0124
   PubMedGoogle Scholar
• Woodall, T., Ramage, M., LaBruyere, J. T., McLean, W., & Tak, C. R. (2021). Telemedicine services during COVID-19: Considerations for medically underserved populations. The Journal of Rural Health : official Journal of the American Rural Health Association and the National Rural Health Care Association, 37(1), 231–234.
   PubMed Web of Science ®Google Scholar
• Yearby, R. (2020). Structural racism and health disparities: Reconfiguring the social determinants of health framework to include the root cause. The Journal of Law, Medicine & Ethics : a Journal of the American Society of Law, Medicine & Ethics, 48(3), 518–526. https://doi.org/10.1177/1073110520958876
   PubMed Web of Science ®Google Scholar