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Original Articles

User satisfaction with the library service among part‐time students

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Pages 187-199 | Published online: 15 Oct 2009

References

  • BOURNER , T. , REYNOLDS , A. , HAMED , M. and BARNETT , R. 1991 . Part‐Time Students and their experience of higher education , Buckinghamshire : SRHE and OU Press .
  • CENTRAL STATISTICAL OFFICE . 1992 . Social Trends, 21, 1991, tables 3.19 and 3.23 in M. Tight, Reclaiming our traditions: part‐time higher education in Britain . Higher Education Review , 24 (2) : 52 – 73 .
  • BOURNER, T., REYNOLDS, A., HAMED, M. and BARNETT, R. op. cit.
  • 1993 . JOINT FUNDING COUNCILS’ LIBRARIES REVIEW GROUP. A Summary of the report on Libraries prepared for the HEFCE, SHEFC, HEFCW and DENI , Bristol : HEFCE .
  • McDONALD , G.A. 1991 . Applying the marketing concept to university libraries: an investigation of customer satisfaction among part‐time students of Heriot‐Watt University , Edinburgh : Heriot‐Watt University . MBA Thesis
  • PAYNE , P. . The part time student in the library . Papers prepared for a conference at City of London Polytechnic . London. Determinants of Library use by part time students in Polytechnics , Edited by: Payne , P. LLRF Publications .
  • LYTTLE, T. Part time students and Ulster Polytechnic library in P. Payne, ed. op. cit.
  • MCDONALD, G.A. op. cit.
  • McCLEAN , R. 1985 . Library hours . Australian College Libraries , 3 : 5
  • LYTTLE, T. op. cit.
  • McDONALD, G.A. op. cit.
  • COULTER , D. and JAMES , R. 1988 . A formative evaluation of provision for part‐time students: a case study . CRUS News , 32 : 2 – 5 .
  • LYTTLE, T. op. cit.
  • McDONALD, G.A. op. cit.
  • COULTER, D. and JAMES, R. op. cit.
  • LANCASTER , F.W. 1993 . If you want to evaluate your library , London : Library Association Publishing .
  • McDONALD, G.A. op. cit.
  • LYTTLE, T. op. cit.
  • PRITCHARD , A. 1980 . Part‐time students: their use of a polytechnic library , London : LLRS Publications .
  • COULTER, D. and JAMES, R. op. cit.
  • McDONALD, G. op. cit.
  • BOURNER, T. et ai. op. cit.
  • PAYNE, P. op. cit.
  • BOURNER, T. et al. op. cit.
  • McDONALD, G. op. cit.
  • BOURNER, T. et al. op. cit.
  • D'ELIA , G. and WALSH , S. 1983 . User satisfaction with library service — a measure of public library performance? . The Library Quarterly , 53 (2)
  • JOINT FUNDING COUNCILS’ LIBRARIES REVIEW GROUP, op. cit.
  • SMITH , T. 1994 . Response of the University of Ulster to the HEFCE Chief Executive's Invitation to comment on the Review Group's Report 2
  • SHORLEY , D. 1993 . Follett: A Northern Irish Perspective . British Journal of Academic Librarianship , 9 (1/2) : 91 – 96 .
  • SMITH, T. op. cit.
  • JOINT FUNDING COUNCILS’ LIBRARIES REVIEW GROUP, op. cit.
  • ibid.
  • SHORLEY, D. op. cit.
  • D'ELIA, G. and WALSH, S. op. cit.
  • SMITH, T. op. cit.

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