Scheduling challenges among workers in low-wage hourly jobs: similarities and differences among workers in standard- and nonstandard-hour jobs

References

• Acs, G., Phillips, K. R., & McKenzie, D. (2000). Playing by the rules, but losing the game. Washington, DC: The Urban Institute.
   Google Scholar
• Adams, G., & Rohacek, M. (2010). Child care instability: Definitions, context, and policy implications. Washington, DC: The Urban Institute.
   Google Scholar
• Appelbaum, E., Bernhardt, A., & Murnane, R. J. (2003). Low-wage America: An overview. In E. Appelbaum, A. Bernhardt, & R. J. Murnane (Eds.), Low-wage America: How employers are reshaping opportunity in the workplace (pp. 1–31). New York, NY: Russell Sage Foundation.
   Google Scholar
• Appelbaum, E., & Schmitt, J. (2009). Review article: Low-wage work in high-income countries: Labor-market institutions and business strategy in the US and Europe. Human Relations, 62, 1907–1934. doi:10.1177/0018726709349200
   Web of Science ®Google Scholar
• Bond, J. T., & Galinsky, E. (2011). Workplace flexibility and low-wage employees. New York, NY: Families and Work Institute. Retrieved from http://familiesandwork.org/site/research/reports/WorkFlexAndLowWageEmployees.pdf
   Google Scholar
• Boushey, H., Fermstad, S., Gragg, R., & Waller, M. (2007). Understanding low-wage work in the United States. Washington, DC: Center for Economic Policy and Research. Retrieved from http://www.inclusionist.org/files/lowwagework.pdf
   Google Scholar
• Brosius, M. (2009, December 11). Scheduling hourly workers in a just in time world: Can employees and employers sync the clock? [Transcript of audio conference by the Center for Law and Social Policy]. Retrieved from http://www.clasp.org/admin/site/publications/files/CLASP_121109-2-DS.pdf
   Google Scholar
• Cauthen, N. K. (2011). Scheduling hourly workers: How last minute, ‘just in time’ scheduling practices are bad for workers, families and business. New York, NY: Dēmos.
   Google Scholar
• Dodson, L., Manuel, T., & Bravo, E. (2002). Keeping jobs and raising families in low-income America: It just doesn't work. Cambridge, MA: Radcliffe Public Policy Institute.
   Google Scholar
• Enchautegui, M. (2013). Nonstandard work schedules and the well-being of low-income families. Low-Income Working Families Paper No. 26. Washington, DC: Urban Institute.
   Google Scholar
• Families and Work Institute. (2008). 2008 National Study of the Changing Workforce. New York, NY: Author.
   Google Scholar
• Golden, L. (2001). Flexible work schedules: Which workers get them? American Behavioral Scientist, 44, 1157–1178. doi:10.1177/00027640121956700
   Web of Science ®Google Scholar
• Golden, L. (2005). The flexibility gap: Employee access to flexibility in work schedules. In I. U. Zeytinoglu (Ed.), Flexibility in workplaces: Effects on workers, work environment and the unions (pp. 38–56). Geneva, CH: IIRA/ILO. Retrieved from http://www.ilo.org/public/english/iira/documents/publications/flexibility.pdf
   Google Scholar
• Golden, L. (2009). Flexible daily work schedules in US jobs: Formal introductions needed?Industrial Relations: A Journal of Economy and Society, 48(1), 27–54. doi:10.1111/j.1468-232X.2008.00544.x
   Web of Science ®Google Scholar
• Greenberger, E., Goldberg, W. A., Hamill, S., O'Neil, R., & Payne, C. K. (1989). Contributions of a supportive work environment to parents' well-being and orientation to work. American Journal of Community Psychology, 17, 755–783. doi:10.1007/BF00922737
   PubMed Web of Science ®Google Scholar
• Greenhouse, S. (2012, October 27). A part-time life as hours shrink and shift. The New York Times. Retrieved from http://www.nytimes.com/2012/10/28/business/a-part-time-life-as-hours-shrink-and-shift-for-american-workers.html?pagewanted=all&_r=1&
   Google Scholar
• Haley-Lock, A. (2011). Place-bound jobs at the intersection of policy and management: Comparing employer practices in US and Canadian chain restaurants. American Behavioral Scientist, 55, 823–842. doi:10.1177/0002764211407831
   Web of Science ®Google Scholar
• Henly, J. R., Shaefer, H. L., & Waxman, E. (2006). Nonstandard work schedules: Employer- and employee-driven flexibility in retail jobs. Social Service Review, 80, 609–634. doi:10.1086/508478
   Web of Science ®Google Scholar
• Henly, J.R. & Lambert, S. (2005) Nonstandard work and child-care needs of low-income parents. In S. M. Bianchi, L. M. Casper, & B. R. King (Eds.), Work, family, health, and well-being (pp. 473–492). Mahwah, NJ: Lawrence Erlbaum Associates.
   Google Scholar
• Henly, J. R., & Lambert, S. J. (2010). Schedule flexibility and unpredictability in retail: Implications for employee work-life outcomes. University of Chicago Work Scheduling Study. Retrieved from http://ssa-archive.uchicago.edu/faculty/Henly.Lambert.Unpredictability.and.work-life.outcomes.pdf
   Google Scholar
• Hill, E. J., Grzywacz, J. G., Allen, S., Blanchard, V. L., Matz-Costa, C., Shulkin, S., & Pitt-Catsouphes, M. (2008). Defining and conceptualizing workplace flexibility. Community, Work and Family, 11, 149–163. doi:10.1080/13668800802024678
   Google Scholar
• Kalleberg, A., Reskin, B. & Hudson, K. (2000). Bad jobs in America: Standard and nonstandard relations and job quality in the United States. American Sociological Review, 65: 256–278. doi:10.2307/2657440
   Web of Science ®Google Scholar
• Kalleberg, A. L. (2012). Good jobs, bad jobs. New York, NY: Russell Sage Foundation.
   Google Scholar
• Karasek Jr, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24, 285–308. doi:10.2307/2392498
   Web of Science ®Google Scholar
• Kelly, E. L., Kossek, E. E., Hammer, L. B., Durham, M., Bray, J., Chermack, K., … Kaskubar, D. (2008). Getting there from here: Research on the effects of work–family initiatives on work–family conflict and business outcomes. The Academy of Management Annals, 2, 305–349. doi:10.1080/19416520802211610
   PubMed Web of Science ®Google Scholar
• Kelly, E. L., & Moen, P. (2007). Rethinking the clockwork of work: Why schedule control may pay off at work and at home. Advances in Developing Human Resources, 9, 487–506. doi:10.1177/1523422307305489
   PubMedGoogle Scholar
• Kelly, E. L., Moen, P., & Tranby, E. (2011). Changing workplaces to reduce work-family conflict schedule control in a white-collar organization. American Sociological Review, 76, 265–290. doi:10.1177/0003122411400056
   PubMed Web of Science ®Google Scholar
• Kessler, R. (2002). National Comorbidity Survey 1990–1992. Ann Arbor, MI: Inter-university Consortium for Political and Social Research.
   Google Scholar
• Kossek, E., & Michel, J. (2010). Flexible work schedules. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 1, pp. 535–572). Washington, DC: American Psychological Association.
   Google Scholar
• Lambert, S. J. (1999). Lower-wage workers and the new realities of work and family. The Annals of the American Academy of Political and Social Science, 562, 174–190. doi:10.1177/0002716299562001012
   Web of Science ®Google Scholar
• Lambert, S., & Waxman, E. (2005). Organizational stratification: Distributing opportunities for work-life balance. In E. E. Kossek & S. Lambert (Eds.), Work and life intregration: Organizational, cultural, and individual perspectives (pp. 103–126). Mahwah, NJ: Erlbaum.
   Google Scholar
• Lambert, S. J. (2007). Making a difference. In A. Crouter & A. Booth (Eds.), Work-life policies (pp. 169–206). Washington, DC: The Urban Institute.
   Google Scholar
• Lambert, S. J. (2008). Passing the buck: Labor flexibility practices that transfer risk onto hourly workers. Human Relations, 61, 1203–1227. doi:10.1177/0018726708094910
   Web of Science ®Google Scholar
• Lambert, S. J. (2009a). Lessons from the policy world: How the economy, work supports, and education matter for low-income workers. Work and Occupations, 36(1), 56–65. doi:10.1177/0730888408329637
   Web of Science ®Google Scholar
• Lambert, S. J. (2009b). Making a difference for hourly employees. In A. C. Crouter & A. Booth (Eds.), Work-life policies (pp. 169–195). Washington, DC: The Urban Institute Press.
   Google Scholar
• Lambert, S. J., Haley-Lock, A., & Henly, J. R. (2012). Work schedule flexibility in hourly jobs: Unanticipated consequences and promising directions. Community, Work & Family, 15, 293–315. doi:10.1080/13668803.2012.662803
   Google Scholar
• Lambert, S. J., & Henly, J. R. (2009). Scheduling in hourly jobs: Promising practices for the twenty-first century economy. Washington, DC: The Mobility Agenda. Retrieved from https://ssascholars.uchicago.edu/work-scheduling-study/files/lambert_and_henly_scheduling_policy_brief.pdf
   Google Scholar
• Litchfield, L. C., Swanberg, J. E., & Sigworth, C. M. (2004). Increasing the visibility of the invisible workforce: Model programs and policies for hourly and lower wage employees: Final report. Boston, MA: Boston College Center for Work & Family, Carroll School of Management.
   Google Scholar
• Luce, S., & Fujita, N. (2012). Discounted jobs: How retailers sell workers short. New York, NY: Retail Action Project. Retrieved from http://retailactionproject.org/wp-content/uploads/2012/01/FINAL_RAP.pdf
   Google Scholar
• McKernan, S.-M., & Ratcliffe, C. (2008). A new safety net for low-income families. Enabling families to weather emergencies and develop-Summary. ( New Safety Net Paper No. 7). Washington, DC: The Urban Institute. Retrieved from http://www.urban.org/projects/newsafetynet/
   Google Scholar
• Moore, W., Pedlow, S., Krishnamurty, P., & Wolter, K. (2000). National Longitudinal Survey of Youth 1997 (NLSY 97): Technical sampling report. Chicago, IL: National Opinion Research Center. Retrieved from http://www.nlsinfo.org/preview.php?filenamepnlsy97techsamprpt.pdf
   Google Scholar
• National Employment Law Panel. (2012). The low-wage recovery and growing inequality. New York, NY. Retrieved from http://www.nelp.org/page/-/Job_Creation/LowWageRecovery2012.pdf?nocdn=1;
   Google Scholar
• Pasawarat, J. (2002). Preschool children, mothers' employment status and child care choices: Findings from the National Survey of America's Families. Milwaukee, WI: University of Wisconsin-Milwaukee Employment and Training Institute.
   Google Scholar
• Perry-Jenkins, M, & Repetti, R., & Crouter, A.C. (2000) Work and family: A decade review. Journal of Marriage and the Family, 62, 981–998. doi:10.1111/j.1741-3737.2000.00981.x
   Web of Science ®Google Scholar
• Perry-Jenkins, M., Bourne, H., & Meteyer, K. (2007). Work-family challenge for blue-collar parents. In T. Juravich (Ed.), The future of work in Massachusetts (pp. 185–203). Boston, MA: University of Massachusetts Press. Retrieved from http://s3.amazonaws.com/zanran_storage/www.gbls.org/ContentPages/44344293.pdf
   Google Scholar
• Perry-Jenkins, M., Smith, J. A. Z., Goldberg, A. E., & Logan, J. (2011). Working-class jobs and new parents' mental health. Journal of Marriage and Family, 73, 1117–1132. doi:10.1111/j.1741-3737.2011.00871.x
   Web of Science ®Google Scholar
• Presser, H. B. (2005). Working in a 24/7 economy: Challenges for American families. New York, NY: Russell Sage Foundation.
   Google Scholar
• Richman, A., Burrus, D., Buxbaum, L., Shannon, L. Yai, Y. (2009). Innovative workplace flexibility options for hourly workers. Washington, DC: Corporate Voices for Working Families.
   Google Scholar
• Roberts, B., Povich, D., & Mather, M. (2011). Great recession hit hard at America's working poor: Nearly 1 in 3 working families in the United States. The Working Poor Families Research Project. Retrieved from http://www.aecf.org/KnowledgeCenter/Publications.aspx?pubguid={8DCBC7A7-12CD-4DC3-86FC-E5EAFC955DDE}
   Google Scholar
• Swanberg, J. E. (2005). Job–family role strain among low-wage workers. Journal of Family and Economic Issues, 26, 143–158. doi:10.1007/s10834-004-1416-0
   Google Scholar
• Swanberg, J. E. (2011). Analysis of the 2008 National Study of the Changing Workforce. Unpublished data analysis. College of Social Work, University of Kentucky, Lexington, KY.
   Google Scholar
• Swanberg, J. E., James, J., & Ojha, M. U. (2008a). What is the impact of job quality on store-level employee engagement and customer satisfaction? ( CitiSales Issue Brief 6). Lexington, KY: University of Kentucky Institute for Workplace Innovation.
   Google Scholar
• Swanberg, J., James, J., & Ojha, M. (2008b, March). Workplaces & lower-wage hourly jobs: Employee and business advantages. Symposium conducted at the American Psychological Association Conference on Work, Stress and Health, Washington, DC.
   Google Scholar
• Swanberg, J. E., James, J., Ojha, M. U., Werner, M., & McKechnie, S. P. (2008). Introduction to the CitiSales study. Lexington, KY: University of Kentucky Institute for Workplace Innovation.
   Google Scholar
• Swanberg, J. E., James, J. B., Werner, M., & McKechnie, S. P. (2008). Workplace flexibility for hourly lower-wage employees: A strategic business practice within one national retail firm. Psychologist-Manager Journal, 11(1), 5–29. doi:10.1080/10887150801963836
   Google Scholar
• Swanberg, J. E., McKechnie, S. P., Ojha, M. U., & James, J. B. (2011). Schedule control, supervisor support and work engagement: A winning combination for workers in hourly jobs? Journal of Vocational Behavior, 79, 613–624. doi:10.1016/j.jvb.2011.04.012
   Web of Science ®Google Scholar
• Swanberg, J. E., Pitt-Catsouphes, M., & Drescher-Burke, K. (2005). A question of justice disparities in employees' access to flexible schedule arrangements. Journal of Family Issues, 26, 866–895. doi:10.1177/0192513X05277554
   Web of Science ®Google Scholar
• Swanberg, J. E., & Simmons, L. A. (2008). Quality jobs in the new millennium: Incorporating flexible work options as a strategy to assist working families. Social Service Review, 82(1), 119–147. doi:10.1086/527907
   Web of Science ®Google Scholar
• The Urban Institute. (2006). Government work supports and low-income families: Facts and figures. Washington, DC: The Urban Institute.
   Google Scholar
• Toma, M. J., Nyepah, S., & Sasseville, T. (2009). Evaluation of the Ford Foundation Families and Work Institute grant to the City of Savannah's step-up poverty reduction initiative. Savannah, Georgia. Retrieved from http://stepupsavannah.org/sites/stepup.christianyates.com/files/Evaluation%20of%20Ford%20Grant%20Work%202009.pdf
   Google Scholar
• Ton, Z. (2012). Why good jobs are good for retailers. Harvard Business Review, 90(1–2), 124–131.
   PubMed Web of Science ®Google Scholar
• U.S. Bureau of Labor Statistics. (2013). Employed persons by class of worker and part-time status. Table A. Washington, DC: Division of Labor Statistics. Retrieved from http://www.bls.gov/opub/ils/pdf/opbils71.pdf.
   Google Scholar
• U.S. Department of Labor, Bureau of Labor Statisitcs. (2008). Involuntary part-time work on the rise. December. Washington, DC: U.S. Department of Labor. Retrieved from http://www.bls.gov/opub/ils/pdf/opbils71.pdf
   Google Scholar
• U.S. Department of Labor, Bureau of Labor Statistics. (2012a). The editor's desk: Working poor rate 7.2 percent in 2010. Retrieved from http://www.bls.gov/opub/ted/2012/ted_20120405.htm
   Google Scholar
• U.S. Department of Labor, Bureau of Labor Statistics. (2012b). A profile of the working poor, 2010. ( Report No. 1035). Washington, DC: U.S. Department of Labor. Retrieved from http://www.bls.gov/cps/cpswp2010.pdf
   Google Scholar
• U.S. Department of Labor, Bureau of Labor Statistics. (2013). Occupational employment and wages, 2012. Washington, DC: U.S. Department of Labor. Retrieved from http://www.bls.gov/news.release/archives/ocwage_03292013.pdf
   Google Scholar
• U.S. Department of Labor, Employment & Training Administration. (2010). High growth industry profile-retail. Retrieved from http://www.doleta.gov/brg/IndProf/Retail_profile.cfm
   Google Scholar
• Watson, L., & Swanberg, J. E. (2011). Flexible workplace solutions for low-wage hourly workers: A framework for a national conversation. Washington, DC: Georgetown Law and Institute for Workplace Innovation. Retrieved from http://workplaceflexibility2010.org/images/uploads/whatsnew/Executive%20Summary%20Flexible%20Workplace%20Solutions%20for%20Low-Wage%20Hourly%20Workers.pdf
   Google Scholar
• Williams, J., & Boushey, H. (2010). The three faces of work-family conflict; The poor, the professionals, and the missing middle. Washington, DC: Center for American Progress. Retrieved from http://www.americanprogress.org/wp-content/uploads/issues/2010/01/pdf/threefaces.pdf
   Google Scholar
• Williams, J., & Huang, P. (2011). Improving work-life fit in hourly jobs: An underutilized cost-cutting strategy in a globalized world. San Francisco, CA: Center for WorkLife Law. Retrieved from http://www.worklifelaw.org/pubs/ImprovingWork-LifeFit.pdf
   Google Scholar