366
Views
10
CrossRef citations to date
0
Altmetric
Original Articles

Perceptions of electricity-use communications: effects of information, format, and individual differences

, &
Pages 1132-1153 | Received 27 Jul 2015, Accepted 09 Nov 2015, Published online: 08 Jan 2016

References

  • Abrahamse, W., L. Steg, C. Vlek, and T. Rothengatter. 2005. “A Review of Intervention Studies Aimed at Household Energy Conservation.” Journal of Environmental Psychology 25: 273–291.10.1016/j.jenvp.2005.08.002
  • Allcott, H. 2011. “Social Norms and Energy Conservation.” Journal of Public Economics 95: 1082–1095.10.1016/j.jpubeco.2011.03.003
  • Ancker, J. S., and D. Kaufman. 2007. “Rethinking Health Numeracy: A Multidisciplinary Literature Review.” Journal of the American Medical Informatics Association 14: 713–721.10.1197/jamia.M2464
  • Ancker, J. S., Y. Senathirajah, R. Kukafka, and J. B. Starren. 2006. “Design Features of Graphs in Health Risk Communication: A Systematic Review.” Journal of the American Medical Informatics Association 13: 608–618.10.1197/jamia.M2115
  • Attari, S. Z., M. L. DeKay, C. I. Davidson, and W. Bruine de Bruin. 2010. “Public Perceptions of Energy Consumption and Savings.” Proceedings of the National Academy of Sciences 107: 16054–16059.10.1073/pnas.1001509107
  • Beattie, V., and M. J. Jones. 1997. “A Comparitive Study of the Use of Financial Graphs in the Corporate Annual Reports of Major U.S. and U.K. Companies.” Journal of International Financial Management and Accounting 8: 33–68.10.1111/jifm.1997.8.issue-1
  • Bergkvist, L., and J. R. Rossiter. 2007. “The Predictive Validity of Multiple-Item versus Single-Item Measures of the Same Constructs.” Journal of Marketing Research 44: 175–184.10.1509/jmkr.44.2.175
  • Brewer, N. T., M. B. Gilkey, S. E. Lillie, B. W. Hesse, and S. L. Sheridan. 2012. “Tables or Bar Graphs? Presenting Test Results in Electronic Medical Records.” Medical Decision Making 32: 545–553.10.1177/0272989X12441395
  • Bruine de Bruin, W., and A. Bostrom. 2013. “Assessing What to Address in Science Communication.” Proceedings of the National Academy of Sciences 110: 14062–14068.10.1073/pnas.1212729110
  • Bruine de Bruin, W., S. J. McNair, A. L. Taylor, B. Summers, and J. Strough. 2015. “‘Thinking about Numbers is Not My Idea of Fun’: Need for Cognition Mediates Age Differences in Numeracy Performance.” Medical Decision Making 35: 22–26.10.1177/0272989X14542485
  • Cavanaugh, K., M. M. Huizinga, K. A. Wallston, T. Gebretsadik, A. Shintani, D. Davis, R. P. Gregory. 2008. “Association of Numeracy and Diabetes Control.” Annals of Internal Medicine 148: 737–746.10.7326/0003-4819-148-10-200805200-00006
  • Cleveland, W. S., and R. McGill. 1984. “Graphical Perception: Theory, Experimentation, and Application to the Development of Graphical Methods.” Journal of the American Statistical Association 79: 531–554.10.1080/01621459.1984.10478080
  • Davis, L. R. 1989. “Report Format and the Decision Maker’s Task: An Experimental Investigation.” Accounting, Organizations and Society 14: 495–508.10.1016/0361-3682(89)90014-7
  • DeWaters, J. E., and S. E. Powers. 2011. “Energy Literacy of Secondary Students in New York State (USA): A Measure of Knowledge, Affect, and Behavior.” Energy Policy 39: 1699–1710.10.1016/j.enpol.2010.12.049
  • Dietz, T., G. T. Gardner, J. Gilligan, P. C. Stern, and M. P. Vandenbergh. 2009. “Household Actions Can Provide a Behavioral Wedge to Rapidly Reduce US Carbon Emissions.” Proceedings of the National Academy of Sciences 106: 18452–18456.10.1073/pnas.0908738106
  • Egan, C. 1999. “Graphical Displays and Comparative Energy Information: What Do People Understand and Prefer?” ACEEE Summer Study Proceedings. http://www.eceee.org/conference_proceedings/eceee/1999/Panel_2/p2_12/paper.
  • EIA (Energy Information Administration). 2011. International Energy Statistics. Accessed February 12, 2014. http://www.eia.gov/cfapps/ipdbproject/IEDIndex3.cfm?tid=90&pid=44&aid=8
  • EIA (Energy Information Administration). 2012. U.S. Energy-Related Carbon Dioxide Emissions. Accessed June 10, 2014. http://www.eia.gov/environment/emissions/carbon/
  • Erickson, T., M. E. Podlaseck, S. Sahu, J. D. Dai, T. Chao, and M. Naphade. 2012. “The Dubuque Water Portal: Evaluation of the Uptake, Use and Impact of Residential Water Consumption Feedback.” Presented at the CHI, Austin, TX.
  • Estrada, C. A., M. Martin-Hryniewicz, B. Peek, C. Collins, and J. Byrd. 2004. “Literacy and Numeracy Skills and Anticoagulation Control.” The American Journal of the Medical Sciences 328: 88–93.10.1097/00000441-200408000-00004
  • Fagerlin, A., P. A. Ubel, D. M. Smith, and B. J. Zikmund-Fisher. 2007. “Making Numbers Matter: Present and Future Research in Risk Communication.” American Journal of Health and Behavior 31: 47–56.10.5993/AJHB.31.s1.7
  • Feldman-Stewart, D., N. Kocovski, B. A. McConnell, M. D. Brundage, and W. J. Mackillop. 2000. “Perception of Quantitative Information for Treatment Decisions.” Medical Decision Making 20: 228–238.10.1177/0272989X0002000208
  • Fischer, C. 2008. “Feedback on Household Electricity Consumption: A Tool for Saving Energy?” Energy Efficiency 1: 79–104.10.1007/s12053-008-9009-7
  • Fischhoff, B., N. T. Brewer, and J. S. Downs. 2011. Communicating Risks and Benefits: An Evidence-Based User’s Guide. Washington, DC: US Department of Health and Human Services Food and Drug Administration.
  • Friel, S. N., F. R. Curcio, and G. W. Bright. 2001. “Making Sense of Graphs: Critical Factors Influencing Comprehension and Instructional Implications.” Journal for Research in Mathematics Education 32: 124–158.10.2307/749671
  • Galesic, M., and M. Bosnjak. 2009. “Effects of Questionnaire Length on Participation and Indicators of Response Quality in a Web Survey.” Public Opinion Quarterly 73: 349–360.10.1093/poq/nfp031
  • Garcia-Retamero, R., and E. T. Cokely. 2011. “Effective Communication of Risks to Young Adults: Using Message Framing and Visual Aids to Increase Condom Use and STD Screening.” Journal of Experimental Psychology: Applied 17: 270–287.
  • Garcia-Retamero, R., and E. T. Cokely. 2013. “Communicating Health Risks with Visual Aids.” Current Directions in Psychological Science 22: 392–399.10.1177/0963721413491570
  • Garcia-Retamero, R., and M. Galesic. 2010. “Who Profits from Visual Aids: Overcoming Challenges in People’s Understanding of Risks.” Social Science and Medicine 70: 1019–1025.10.1016/j.socscimed.2009.11.031
  • Garcia-Retamero, R., Y. Okan, and E. T. Cokely. 2012. “Using Visual Aids to Improve Communication of Risks about Health: A Review.” The Scientific World Journal 2012: 1–10.10.1100/2012/562637
  • Gardner, G. T., and P. C. Stern. 2008. “The Short List: The Most Effective Actions U.S. Households Can Take to Curb Climate Change.” Environment: Science and Policy for Sustainable Development 50: 12–25.10.3200/ENVT.50.5.12-25
  • Hawley, S. T., B. Zikmund-Fisher, P. Ubel, A. Jancovic, T. Lucas, and A. Fagerlin. 2008. “The Impact of the Format of Graphical Presentation on Health-Related Knowledge and Treatment Choices.” Patient Education and Counseling 73: 448–455.10.1016/j.pec.2008.07.023
  • Hayes, S. C., and J. D. Cone. 1981. “Reduction of Residential Consumption of Electricity through Simple Monthly Feedback.” Journal of Applied Behavior Analysis 14: 81–88.10.1901/jaba.1981.14-81
  • Hegarty, M., H. S. Smallman, and A. T. Stull. 2012. “Choosing and Using Geospatial Displays: Effects of Design on Performance and Metacognition.” Journal of Experimental Psychology: Applied 18: 1–17.
  • Hertwig, R., and A. Ortmann. 2001. “Experimental Practices in Economics: A Methodological Challenge for Psychologists?” Behavioral and Brain Sciences 24: 383–451.
  • Ibrekk, H., and M. G. Morgan. 1987. “Graphical Communication of Uncertain Quantities to Nontechnical People.” Risk Analysis 7: 519–529.10.1111/risk.1987.7.issue-4
  • IPCC. 2014. Climate Change 2014: Mitigation of Climate Change. Summary for Policy Makers. Downloaded from: http://www.ipcc.ch/report/ar5/wg3/
  • Iyer, M., W. Kempton, and C. Payne. 2006. “Comparison Groups on Bills: Automated, Personalized Energy Information.” Energy and Buildings 38: 988–996.10.1016/j.enbuild.2005.11.009
  • Johnson, B. B., and P. Slovic. 1995. “Presenting Uncertainty in Health Risk Assessment: Initial Studies of Its Effects on Risk Perception and Trust.” Risk Analysis 15: 485–494.10.1111/risk.1995.15.issue-4
  • Karjalainen, S. 2011. “Consumer Preferences for Feedback on Household Electricity Consumption.” Energy and Buildings 43: 458–467.10.1016/j.enbuild.2010.10.010
  • Keller-Cohen, D. 1987. “Organizational Contexts and Texts: The Redesign of the Midwest Bell Telephone Bill.” Discourse Processes 10: 417–428.10.1080/01638538709544686
  • Krishnamurti, T., A. L. Davis, G. Wong-Parodi, J. Wang, and C. Canfield. 2013. “Creating an in-Home Display: Experimental Evidence and Guidelines for Design.” Applied Energy 108: 448–458.10.1016/j.apenergy.2013.03.048
  • Krishnamurti, T., D. Schwartz, A. Davis, B. Fischhoff, W. Bruine de Bruin, L. Lave, and J. Wang. 2012. “Preparing for Smart Grid Technologies: A Behavioral Decision Research Approach to Understanding Consumer Expectations about Smart Meters.” Energy Policy 41: 790–797.10.1016/j.enpol.2011.11.047
  • Krosnick, J. A. 1999. “Survey Research.” Annual Review of Psychology 50: 537–567.10.1146/annurev.psych.50.1.537
  • Lipkus, I. M. 2007. “Numeric, Verbal, and Visual Formats of Conveying Health Risks: Suggested Best Practices and Future Recommendations.” Medical Decision Making 27: 696–713.10.1177/0272989X07307271
  • Lipkus, I. M., and J. G. Hollands. 1999. “The Visual Communication of Risk.” Journal of the National Cancer Institute Monographs 1999: 149–163.10.1093/oxfordjournals.jncimonographs.a024191
  • Lipkus, I. M., and E. Peters. 2009. “Understanding the Role of Numeracy in Health: Proposed Theoretical Framework and Practical Insights.” Health Education and Behavior 36: 1065–1081.10.1177/1090198109341533
  • van Merrienboer, J. J. G., P. A. Kirschner, and L. Kester. 2003. “Taking the Load off a Learner’s Mind: Instructional Design for Complex Learning.” Educational Psychologist 38: 5–13.10.1207/S15326985EP3801_2
  • Miron-Shatz, T., Y. Hanoch, D. Graef, and M. Sagi. 2009. “Presentation Format Affects Comprehension and Risk Assessment: The Case of Prenatal Screening.” Journal of Health Communication 14: 439–450.10.1080/10810730903032986
  • Morgan, M. G., B. Fischhoff, A. Bostrom, and C. J. Atman. 2002. Risk Communication: A Mental Models Approach. New York, NY: Cambridge University Press.
  • NEETF (National Environmental Education and Training Foundation). 2002. Americans’ Low “Energy IQ:” A Risk to Our Energy Future. http://www.neefusa.org/pdf/roper/Roper2002.pdf.
  • Owens, S., and L. Driffill. 2008. “How to Change Attitudes and Behaviours in the Context of Energy.” Energy Policy 36: 4412–4418.10.1016/j.enpol.2008.09.031
  • Pacala, S., and R. Socolow. 2004. “Stabilization Wedges: Solving the Climate Problem for the Next 50 Years with Current Technologies.” Science 305: 968–972.10.1126/science.1100103
  • Peters, E., N. Dieckmann, A. Dixon, J. H. Hibbard, and C. K. Mertz. 2007. “Less is More in Presenting Quality Information to Consumers.” Medical Care Research and Review 64: 169–190.10.1177/10775587070640020301
  • Peters, E., P. S. Hart, and L. Fraenkel. 2011. “Informing Patients: The Influence of Numeracy, Framing, and Format of Side Effect Information on Risk Perceptions.” Medical Decision Making 31: 432–436.10.1177/0272989X10391672
  • Reyna, V. F., W. L. Nelson, P. K. Han, and N. F. Dieckmann. 2009. “How Numeracy Influences Risk Comprehension and Medical Decision Making.” Psychological Bulletin 135: 943–973.10.1037/a0017327
  • Rowe, A., J. M. Gibson, W. Bruine de Bruin, and E. R. Stone. 2013. “Impact of Communication Format on Perception and Understanding of Unexploded Ordnance Risks at Closed Military Bases.” Environmental Science and Technology 47: 4004–4013.
  • Schapira, M. M., A. B. Nattinger, and C. A. McHorney. 2001. “Frequency or Probability? A Qualitative Study of Risk Communication Formats Used in Health Care.” Medical Decision Making 21: 459–467.10.1177/0272989X0102100604
  • Schultz, P. W., J. M. Nolan, R. B. Cialdini, N. J. Goldstein, and V. Griskevicius. 2007. “The Constructive, Destructive, and Reconstructive Power of Social Norms.” Psychological Science 18: 429–434.10.1111/j.1467-9280.2007.01917.x
  • Shah, P., and E. G. Freedman. 2009. “Bar and Line Graph Comprehension: An Interaction of Top-down and Bottom-up Processes.” Topics in Cognitive Science 3: 560–578.
  • Shah, P., E. G. Freedman, and I. Vekiri. 2005. “The Comprehension of Quantitative Information in Graphical Displays.” In The Cambridge Handbook of Visuospatial Thinking, edited by P. Shah and A. Miyake, 426–476. New York: Cambridge University Press.10.1017/CBO9780511610448
  • Shah, P., and J. Hoeffner. 2002. “Review of Graph Comprehension Research: Implications for Instruction.” Educational Psychology Review 14: 47–69.10.1023/A:1013180410169
  • Sørensen, K., S. Van den Broucke, J. Fullam, G. Doyle, J. Pelikan, Z. Slonska, et al. 2012. “Health Literacy and Public Health: A Systematic Review and Integration of Definitions and Models.” BMC Public Health 12: 80–93.10.1186/1471-2458-12-80
  • Spiegelhalter, D., M. Pearson, and I. Short. 2011. “Visualizing Uncertainty about the Future.” Science 333: 1393–1400.10.1126/science.1191181
  • Stone, E. R., W. R. Sieck, B. E. Bull, J. Frank Yates, S. C. Parks, and C. J. Rush. 2003. “Foreground: Background Salience: Explaining the Effects of Graphical Displays on Risk Avoidance.” Organizational Behavior and Human Decision Processes 90: 19–36.10.1016/S0749-5978(03)00003-7
  • Stone, E. R., J. F. Yates, and A. M. Parker. 1997. “Effects of Numerical and Graphical Displays on Professed Risk-Taking Behavior.” Journal of Experimental Psychology: Applied 3: 243–256.
  • Vessey, I. 1991. “Cognitive Fit: A Theory-Based Analysis of the Graphs versus Tables Literature.” Decision Sciences 22: 219–240.10.1111/deci.1991.22.issue-2
  • Wanous, J. P., A. E. Reichers, and M. J. Hudy. 1997. “Overall Job Satisfaction: How Good are Single-Item Measures?” Journal of Applied Psychology 82: 247–252.10.1037/0021-9010.82.2.247
  • Weinstein, N. D., and P. M. Sandman. 1993. “Some Criteria for Evaluating Risk Messages.” Risk Analysis 13: 103–114.10.1111/risk.1993.13.issue-1
  • Wilhite, H., and R. Ling. 1995. “Measured Energy Savings from a More Informative Energy Bill.” Energy and Buildings 22: 145–155.10.1016/0378-7788(94)00912-4
  • Woller-Carter, M. M., Y. Okan, E. T. Cokely, and R. Garcia-Retamero. 2013. “Communicating and Distorting Risks with Graphs: An Eye-Tracking Study.” Proceedings of the Human Factors and Ergonomics Society Annual Meeting 56: 1–5.
  • Zikmund-Fisher, B. J., H. O. Witteman, M. Dickson, A. Fuhrel-Forbis, V. C. Kahn, N. L. Exe, M. Valerio, et al. 2014. “Blocks, Ovals, or People? Icon Type Affects Risk Perceptions and Recall of Pictographs.” Medical Decision Making 34: 443–453.
  • Zografakis, N., A. N. Menegaki, and K. P. Tsagarakis. 2008. “Effective Education for Energy Efficiency.” Energy Policy 36: 3226–3232.10.1016/j.enpol.2008.04.021

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.