Does gender diversity moderate the relationship between supply chain management practice and performance in the electronic manufacturing services industry?

References

• Adler, R. 2001. Women in the Executive Suite Correlate to High Profits. Pepperdine University, European Project on Equal Pay. Accessed February 16, 2011. http://www.csripraktiken.se/wp-content/uploads/adler_web.pdf.
   Google Scholar
• Altekar, R. V. 2005. Supply Chain Management: Concepts and Cases. New Delhi: Prentice Hall of India.
   Google Scholar
• Ambe, I. M. 2010. “Agile Supply Chain: Strategy for Competitive Advantage.” Journal of Global Strategic Management 4 (1): 5–17.
   Google Scholar
• Aziz, S., and J. Cunningham. 2008. “Workaholism, Work Stress, Work-Life Imbalance: Exploring Gender's Role.” Gender in Management: An International Journal 23 (8): 553–566. doi: 10.1108/17542410810912681
   Google Scholar
• Boubekri, N. 2001. “Technology Enablers for Supply Chain Management.” Integrated Manufacturing Systems 12 (6): 394–399. doi: 10.1108/EUM0000000006104
   Google Scholar
• Bryant, B. E., and J. Cha. 1996. “Crossing the Threshold: Some Customers are Harder to Please than Others.” Marketing Research 8 (Winter): 21–28.
   Google Scholar
• Chan, C. K., and Lee, H. W. 2005. Successful Strategies in Supply Chain Management. Hershey, PA: Idea Group.
   Google Scholar
• Chandra, K., and S. Kumar. 2000. “Supply Chain Management in Theory and Practice: A Passing Fad or a Fundamental Change?” Industrial Management & Data System 100 (3): 100–113. doi: 10.1108/02635570010286168
   Web of Science ®Google Scholar
• Chin, K.-S., V. M. Rao Tumala, J. P. F. Leung, and X. Tang. 2004. “A Study on Supply Chain Management: The Hong Kong Manufacturing Perspectives.” International Journal of Physical Distribution & Logistics Management 30 (6): 505–524. doi: 10.1108/09600030410558586
   Google Scholar
• Coakes, S. J., L. Steed, and P. Dzidic. 2006. SPSS Version 13.0 for Windows: Analysis Without Anguish. China: John Wiley & Sons Australia.
   Google Scholar
• Cooil, B., T. Keiningam, L. Aksoy, and M. Hsu. 2007. “A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristics.” Journal of Marketing 71 (1): 67–83. doi: 10.1509/jmkg.71.1.67
   Web of Science ®Google Scholar
• Davarajh, S., and G. Bright. 2013. “Advanced Quality Management System for Product Families in Mass Customization and Reconfigurable Manufacturing.” Assembly Automation 33 (2): 127–138. doi: 10.1108/01445151311306636
   Web of Science ®Google Scholar
• Davis, F. D., R. P. Bagozzi, and P. R. Warshaw. 1989. “User Acceptance of Computer Technology: A Comparison of Two Theoretical Models.” Management Science 35 (8): 982–1003. doi: 10.1287/mnsc.35.8.982
   Web of Science ®Google Scholar
• Eagly, A. 1987. Sex Differences in Social Behaviour: A Social-Role Interpretation. Hillsdale, NJ: Erlbaum.
   Google Scholar
• Görener, A. 2013. “Supply Chain Strategy Selection: An Application in Manufacturing Industry by Fuzzy VIKOR Method.” InternationalJournal of Alanya Faculty of Business 5 (3): 47–62.
   Google Scholar
• Ghatebi, M., E. Ramezani, and M. A. E. Shiraz. 2013. “Impact of Supply Chain Management Practices on Competitive Advantage in Manufacturing Companies of Khuzestan Province.” Interdisciplinary Journal of Contemporary Research in Business 5 (6): 269–274.
   Google Scholar
• Gunasekaran, A. 2004. “Supply Chain Management: Theory and Applications.” European Journal of Operational Research 159 (2): 265–268. doi: 10.1016/j.ejor.2003.08.015
   Web of Science ®Google Scholar
• Gunasekaran, A., C. Patel, and E. Tirtiroglu. 2001. “Performance Measures and Metrics in a Supply Chain Environment.” International Journal of Operations & Production Management 21 (1/2): 71–87. doi: 10.1108/01443570110358468
   Web of Science ®Google Scholar
• Hair, Jr., J. F., R. E. Anderson, R. Tatham, and W. C. Black. 1998. Multivariate Data Analysis. Upper Saddle River, NJ: Prentice Hall.
   Google Scholar
• Hair Jr., J. F., R. E. Anderson, R. L. Tatham, and W. C. Black. 2009. Multivariate Data Analysis. 7th ed. New York: Macmillan.
   Google Scholar
• Hair Jr., J. F., P. R. Bush, and D. J. Ortinau. 2006. Marketing Research. 3rd ed. New York: McGraw-Hill.
   Google Scholar
• Hassini, E. 2008. “Building Competitive Enterprises Through Supply Chain Management.” Journal of Enterprise Information Management 21 (4): 341–344. doi: 10.1108/17410390810888633
   Google Scholar
• Huan, S. H., S. K. Sheoran, and G. Wang. 2004. “A Review and Analysis of Supply Chain Operations Reference (SCOR) Model.” Supply Chain Management: An International Journal 9 (1): 23–29. doi: 10.1108/13598540410517557
   Web of Science ®Google Scholar
• Humphreys, P. K., W. K. Shiu, and F. T. S. Chan. 2001. “Collaborative Buyer-Supplier Relationships in Hong Kong Manufacturing Firms.” Supply Chain Management: An International Journal 6 (4): 152–162. doi: 10.1108/EUM0000000005708
   Google Scholar
• Johnson, M. D., and C. Fornell. 1991. “A Framework for Comparing Customer Satisfaction Across Individuals and Product Categories.” Journal of Economic Psychology 12 (2): 267–286. doi: 10.1016/0167-4870(91)90016-M
   Web of Science ®Google Scholar
• Jolliffe, I. T. 2002. Principal Component Analysis. 2nd ed. New York: Springer-Verlag.
   Google Scholar
• Jonsson, S., and G. Gunnarsson. 2005. “Internet Technology to Achieve Supply Chain Performance.” Business Process Management Journal 11 (4): 403–417. doi: 10.1108/14637150510609426
   Google Scholar
• Kirlioğlu, H., and Z. Cevik. 2013. “Measuring and Reporting Cost of Quality in a Turkish Manufacturing Company: A Case Study in Electric Industry.” Journal of Economic and Social Studies 3 (2): 87–100. doi: 10.14706/JECOSS11326
   Google Scholar
• Kochan, T., K. Bezrukova, R. Ely, S. Jackson, A. Joshi, K. Jehn, J. Leonard, D. Levine, and D. Thomas. 2003. “The Effects of Diversity on Business Performance: Report of the Diversity Network.” Human Resource Management 42 (1): 3–21. doi: 10.1002/hrm.10061
   Web of Science ®Google Scholar
• Koh, S. C. L., M. Demirbag, E. Bayraktar, E. Tatoglu, and S. Zaim. 2007. “The Impact of Supply Chain Management Practices on Performance of SMEs.” Industrial Management & Data Systems 107 (1): 103–124. doi: 10.1108/02635570710719089
   Web of Science ®Google Scholar
• Kumar, C. G., and T. Nambirajan. 2013. “An Integrated Model for Supply Chain Management Companies, Supply Chain Performance and Organizational Performance: Purification and Validation of a Measurement Instrument.” The Journal of Contemporary Management Research 8 (2): 37–56.
   Google Scholar
• Lay, Y. F., and C. H. Khoo. 2009. Introduction to Statistical Analysis in Social Sciences Research. Kuala Lumpur: Venton.
   Google Scholar
• Leech, N. L., K. C. Barrett, and G. A. Morgan. 2005. SPSS for Intermediate Statistics. Use and Interpretation. 2nd ed. Mahwah, NJ: Lawrence Erlbaum Associates.
   Google Scholar
• Li, S., B. Ragu-Nathan, T. S. Ragu-Nathan, and S. Subba Rao. 2006. “The Impact of Supply Chain Management Practices on Competitive Advantage and Organisational Performance.” The International Journal of Management Science, OMEGA 34 (2): 107–124. doi: 10.1016/j.omega.2004.08.002
   Web of Science ®Google Scholar
• Li, S., S. Subba Rao, T. S. Ragu-Nathan, and B. Ragu-Nathan. 2005. “Development and Validation of a Measurement Instrument for Studying Supply Chain Management Practices.” Journal of Operations Management 23 (6): 618–641. doi: 10.1016/j.jom.2005.01.002
   Web of Science ®Google Scholar
• Liang, L., F. Yang, W. D. Cook, and J. Zhu. 2006. “DEA Models for Supply Chain Efficiency Evaluation.” Annals of Operations Research 145 (1): 35–49. doi: 10.1007/s10479-006-0026-7
   Web of Science ®Google Scholar
• de Luis-Carnicer, P., A. Martinez-Sanchez, M. Perez-Perez, and M. J. Vela-Jimenez. 2008. “Gender Diversity in Management: Curvilinear Relationships to Reconcile Findings.” Gender in Management: An International Journal 23 (8): 583–597. doi: 10.1108/17542410810912708
   Google Scholar
• Meier, R. L., M. R. Williams, and R. B. Singley. 2004. “Supply Chain Management: Strategic Factors from the Buyers’ Perspective.” Journal of Industrial Technology 20 (2): 1–8.
   Google Scholar
• Mentzer, J. T. 2004. Fundamentals of Supply Chain Management: Twelve Drivers of Competitive Advantage. Thousand Oaks, CA: Sage.
   Google Scholar
• Mittal, V., and W. A. Kamakura. 2001. “Satisfaction, Repurchase Intent, and Repurchase Behaviour: Investigating the Moderating Effect of Customer Characteristics.” Journal of Marketing Research 38 (1): 131–142. doi: 10.1509/jmkr.38.1.131.18832
   Web of Science ®Google Scholar
• Ndubisi, N. O. 2006. “Effect of Gender on Customer Loyalty: A Relationship Marketing Approach.” Marketing Intelligence & Planning 24 (1): 48–61. doi: 10.1108/02634500610641552
   Google Scholar
• Richey Jr., R. G., H. Chen, R. Upreti, S. E. Fawcett, and F. G. Adams. 2009. “The Moderating Role of Barriers on the Relationship Between Drivers to Supply Chain Integration and Firm Performance.” International Journal of Physical Distribution & Logistics Management 39 (10): 826–840. doi: 10.1108/09600030911011432
   Web of Science ®Google Scholar
• Riquelme, H. E., and R. S. Rios. 2010. “The Moderating Effect of Gender in the Adoption of Mobile Banking.” International Journal of Bank Marketing 28 (5): 328–341. doi: 10.1108/02652321011064872
   Google Scholar
• Ryan, M., and S. A. Haslam. 2005. “The Glass Cliff: Evidence that Women Are Over-Represented in Precarious Leadership Positions.” British Journal of Management 16 (1): 81–90. doi: 10.1111/j.1467-8551.2005.00433.x
   Web of Science ®Google Scholar
• Saad, G., and T. Gill. 2000. “Applications of Evolutionary Psychology in Marketing.” Psychology and Marketing 17 (12): 1005–1034. doi: 10.1002/1520-6793(200012)17:12<1005::AID-MAR1>3.0.CO;2-H
   Web of Science ®Google Scholar
• Sekaran, U. 2003. Research Methods for Business: A Skill-Building Approach. New York: John Wiley & Sons.
   Google Scholar
• Shepherd, C., and H. Gunter. 2006. “Measuring Supply Chain Performance: Current Research and Future Directions.” International Journal of Productivity and Performance Management 55 (3/4): 242–258. doi: 10.1108/17410400610653219
   Google Scholar
• Soderlund, J. 2002. “Managing Complex Development Project: Arenas, Knowledge Processes and Time.” R&D Management 32 (5): 419–439.
   Web of Science ®Google Scholar
• Spath, D., and M. Baumeister. 2001. “Synchronisation of Material Flow and Assembly in Hybrid and Modular Systems.” Assembly Automation 21 (2): 152–157. doi: 10.1108/01445150110388504
   Web of Science ®Google Scholar
• Spekman, R. E., J. W. KamauffJr., and N. Myhr. 1998. “An Empirical Investigation into Supply Chain Management: A Perspective on Partnership.” Supply Chain Management 3 (2): 53–67. doi: 10.1108/13598549810215379
   Google Scholar
• Swinehart, K. D., and A. E. Smith. 2005. “Internal Supply Chain Performance Measurement: A Health Care Continuous Improvement Implementation.” International Journal of Health Care Quality Assurance 18 (7): 533–542. doi: 10.1108/09526860510627210
   Google Scholar
• Tsui, A., T. Egan, and C. O'Reilly. 1992. “Being Different: Relational Demography and Organizational Commitment.” Administrative Science Quarterly 37 (4): 549–579. doi: 10.2307/2393472
   Web of Science ®Google Scholar
• Tumala, V. M. R., C. L. M. Phillips, and M. Johnson. 2006. “Assessing Supply Chain Management Success Factors: A Case Study.” Supply Chain Management: An International Journal 11 (2): 179–192. doi: 10.1108/13598540610652573
   Web of Science ®Google Scholar
• Veleva, V. 2005. “Gender Diversity and Financial Performance. Accessed January 30, 2011. http://www.citizensfunds.org/common/pdfs/Gender_Diversity_Paper_1105.pdf.
   Google Scholar
• Walsh, G., H. Evanschitzky, and M. Wunderlich. 2008. “Identification and Analysis of Moderator Variables: Investigating the Customer Satisfaction-Loyalty Link.” European Journal of Marketing 42 (9/10): 977–1004. doi: 10.1108/03090560810891109
   Web of Science ®Google Scholar
• Wong, A. 2002. “Sustaining Company Performance Through Partnering with Suppliers.” International Journal of Quality & Reliability Management 19 (5): 567–580. doi: 10.1108/02656710210427539
   Google Scholar
• Wong, C. Y., J. S. Arlbjorn, and J. Johansen. 2005. “Supply Chain Management Practices in Toy Supply Chains.” Supply Chain Management: An International Journal 10 (5): 367–378. doi: 10.1108/13598540510624197
   Web of Science ®Google Scholar
• Yu, Z., H. Yan, and T. C. E. Cheng. 2001. “Benefits of Information Sharing with Supply Chain Partners.” Industrial Management & Data Systems 101 (3): 114–119. doi: 10.1108/02635570110386625
   Web of Science ®Google Scholar
• Zokaei, K., and D. W. Simons. 2006. “Performance Improvements Through Implementation of Lean Practices: A Study of the UK Red Meat Industry.” International Food and Agri-Business Management Review 9 (2): 30–53.
   Google Scholar