The impact of supply chain quality management practices and knowledge transfer on organisational performance: an empirical investigation from China

References

• Ahire, S., and P. Dreyfus. 2000. “The Impact of Design Management and Process Management on Quality: An Empirical Investigation.” Journal of Operations Management 18 (5): 549–575.
   Web of Science ®Google Scholar
• Ajith Kumar, J., and L. S. Ganesh. 2009. “Research on Knowledge Transfer in Organizations: A Morphology.” Journal of Knowledge Management 13 (4): 161–174.
   Web of Science ®Google Scholar
• Andreeva, T., and A. Kianto. 2011. “Knowledge Processes, Knowledge-Intensity and Innovation: A Moderated Mediation Analysis.” Journal of Knowledge Management 15 (6): 1016–1034.
   Web of Science ®Google Scholar
• Argote, L., and E. Fahrenkopf. 2016. “Knowledge Transfer in Organizations: The Roles of Members, Tasks, Tools, and Networks.” Organizational Behavior and Human Decision Processes 30 (5): 511–529.
   Google Scholar
• Armstrong, J. B., and T. S. Overton. 1977. “Estimating Nonresponse Bias in Mail Surveys.” Journal of Marketing Research 14: 396–402.
   Web of Science ®Google Scholar
• Azar, A., R. Kahnali, and A. Taghavi. 2010. “Relationship Between Supply Chain Quality Management Practices and Their Effects on Organizational Performance.” Singapore Management Review 32 (1): 45–68.
   Google Scholar
• Beske, P. 2012. “Dynamic Capabilities and Sustainable Supply Chain Management.” International Journal of Physical Distribution & Logistics Management 42 (2): 372–387.
   Google Scholar
• Betz, F. 1987. Strategic Technology Management. 1st ed. New York: McGraw-Hill.
   Google Scholar
• Biotto, M., A. De Toni, and F. Nonino. 2012. “Knowledge and Cultural Diffusion Along the Supply Chain as Drivers of Product Quality Improvement.” The International Journal of Logistics Management 23 (2): 212–237.
   Web of Science ®Google Scholar
• Blome, C., T. Schoenherr, and D. Eckstein. 2014. “The Impact of Knowledge Transfer and Complexity on Supply Chain Flexibility: A Knowledge-Based View.” International Journal of Production Economics 147: 307–316.
   Web of Science ®Google Scholar
• Casadesús, M., and R. de Castro. 2005. “How Improving Quality Improves Supply Chain Management: Empirical Study.” The TQM Magazine 17 (4): 345–357.
   Google Scholar
• Cavusgil, S. T., R. J. Calantone, and Y. Zhao. 2003. “Tacit Knowledge Transfer and Firm Innovation Capability.” Journal of Business & Industrial Marketing 18 (1): 6–21.
   Google Scholar
• Chang, S., and M. Lee. 2008. “The Linkage Between Knowledge Accumulation Capability and Organizational Innovation.” Journal of Knowledge Management 12 (1): 3–20.
   Google Scholar
• Chong, A., F. Chan, K. Ooi, and J. Sim. 2010. “Can Malaysian Firms Improve Organizational/Innovation Performance via SCM?” Industrial Management & Data Systems 111 (3): 410–431.
   Web of Science ®Google Scholar
• Chong, V., and M. Rundus. 2004. “Total Quality Management, Market Competition and Organizational Performance.” The British Accounting Review 36 (2): 155–172.
   Google Scholar
• Choo, A., K. Linderman, and R. Schroeder. 2007. “Method and Context Perspectives on Learning and Knowledge Creation in Quality Management.” Journal of Operations Management 25 (4): 918–931.
   Web of Science ®Google Scholar
• Christensen, W. J., R. Germain, and L. Birou. 2005. “Build-to-order and Just-in-Time as Predictors of Applied Supply Chain Knowledge and Market Performance.” Journal of Operations Management 23 (5): 470–481.
   Web of Science ®Google Scholar
• Claycomb, C., C. Dröge, and R. Germain. 2001. “Applied Process Knowledge and Market Performance: the Moderating Effect of Environmental Uncertainty.” Journal of Knowledge Management 5 (3): 264–278.
   Google Scholar
• Claycomb, C., C. Dröge, and R. Germain. 2005. “Applied Customer Knowledge in a Manufacturing Environment: Flexibility for Industrial Firms.” Industrial Marketing Management 34 (6): 629–640.
   Web of Science ®Google Scholar
• Clemons, R., and S. A. Slotnick. 2016. “The Effect of Supply-Chain Disruption, Quality and Knowledge Transfer on Firm Strategy.” International Journal of Production Economics 178: 169–186.
   Web of Science ®Google Scholar
• Colurcio, M. 2009. “TQM: a Knowledge Enabler?” The TQM Journal 21 (3): 236–248.
   Google Scholar
• Darr, E., L. Argote, and D. Epple. 1995. “The Acquisition, Transfer, and Depreciation of Knowledge in Service Organizations: Productivity in Franchises.” Management Science 41 (11): 1750–1762.
   Web of Science ®Google Scholar
• Darroch, J., and R. McNaughton. 2002. “Examining the Link Between Knowledge Management Practices and Types of Innovation.” Journal of Intellectual Capital 3 (3): 210–222.
   Google Scholar
• Flynn, B., and E. Flynn. 2005. “Synergies Between Supply Chain Management and Quality Management: Emerging Implications.” International Journal of Production Research 43 (16): 3421–3436.
   Web of Science ®Google Scholar
• Fornell, C., and D. F. Larcker. 1981. “Evaluating Structural Equation Models with Unobservable Variables and Measurement Error.” Journal of Marketing Research, 39–50.
   Web of Science ®Google Scholar
• Foster, S., C. Wallin, and J. Ogden. 2011. “Towards a Better Understanding of Supply Chain Quality Management Practices.” International Journal of Production Research 49 (8): 2285–2300.
   Web of Science ®Google Scholar
• Garvin, D. A. 1993. “Building a Learning Organization.” Harvard Business Review 71 (4): 78.
   PubMed Web of Science ®Google Scholar
• Grant, R. 1997. “The Knowledge-Based View of the Firm: Implications for Management Practice.” Long Range Planning 30 (3): 450–454.
   Web of Science ®Google Scholar
• Grant, R., and C. Baden-Fuller. 2004. “A Knowledge Accessing Theory of Strategic Alliances.” Journal of Management Studies 41 (1): 61–84.
   Web of Science ®Google Scholar
• Hall, R., and P. Andriani. 2003. “Managing Knowledge Associated with Innovation.” Journal of Business Research 56 (2): 145–152.
   Web of Science ®Google Scholar
• Hamdi, K., N. Taghikhani, and A. Faalghayouomi. 2012. “The Investigation of the Relation Between Quality Management Acts and Knowledge Transfer.” Australian Journal of Basic and Applied Sciences 6 (8): 590–596.
   Google Scholar
• Hansen, M. T. 2002. “Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit Companies.” Organization Science 13 (3): 232–248.
   Web of Science ®Google Scholar
• He, Q., D. Gallear, and A. Ghobadian. 2011. “Knowledge Transfer: The Facilitating Attributes in Supply-Chain Partnerships.” Information Systems Management 28 (1): 57–70.
   Web of Science ®Google Scholar
• He, Q., A. Ghobadian, and D. Gallear. 2013. “Knowledge Acquisition in Supply Chain Partnerships: The Role of Power.” International Journal of Production Economics 141 (2): 605–618.
   Web of Science ®Google Scholar
• Hung, R., B. Lien, S. Fang, and G. McLean. 2010. “Knowledge as a Facilitator for Enhancing Innovation Performance Through Total Quality Management.” Total Quality Management & Business Excellence 21 (4): 425–438.
   Web of Science ®Google Scholar
• Huy, T. Q., P. Sampaio, Maria Sameiro Carvalho, A. C. Fernandes, D. T. B. An, and E. Vilhenac. 2016. “An Extensive Structural Model of Supply Chain Quality Management and Firm Performance.” International Journal of Quality & Reliability Management 33 (4): 444–464.
   Web of Science ®Google Scholar
• Jayawarna, D., and R. Holt. 2009. “Knowledge and Quality Management: An R&D Perspective.” Technovation 29 (11): 775–785.
   Web of Science ®Google Scholar
• Kahreh, Z., A. Shirmohammadi, and M. Kahreh. 2014. “Explanatory Study Towards Analysis the Relationship Between Total Quality Management and Knowledge Management.” Procedia – Social and Behavioral Sciences 109: 600–604.
   Google Scholar
• Kannan, V., and K. Choon Tan. 2007. “The Impact of Operational Quality: A Supply Chain View.” Supply Chain Management: An International Journal 12 (1): 14–19.
   Web of Science ®Google Scholar
• Kaynak, H. 2003. “The Relationship Between Total Quality Management Practices and Their Effects on Firm Performance.” Journal of Operations Management 21 (4): 405–435.
   Web of Science ®Google Scholar
• Kaynak, H., and J. Hartley. 2008. “A Replication and Extension of Quality Management into the Supply Chain.” Journal of Operations Management 26 (4): 468–489.
   Web of Science ®Google Scholar
• Khanchanapong, T., D. Prajogo, A. Sohal, B. Cooper, A. Yeung, and T. Cheng. 2014. “The Unique and Complementary Effects of Manufacturing Technologies and Lean Practices on Manufacturing Operational Performance.” International Journal of Production Economics 153: 191–203.
   Web of Science ®Google Scholar
• Kim, D., V. Kumar, and U. Kumar. 2012. “Relationship Between Quality Management Practices and Innovation.” Journal of Operations Management 30 (4): 295–315.
   Web of Science ®Google Scholar
• Kogut, B., and U. Zander. 1992. “Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology.” Organization Science 3 (3): 383–397.
   Web of Science ®Google Scholar
• Kongpichayanond, P. 2013. “Perceived Relationships Among Knowledge Management, Total Quality Management, and Organization Innovation Performance: A Thai Study.” Diss. & Theses, Gradworks.
   Google Scholar
• Kuei, C., C. Madu, and C. Lin. 2001. “The Relationship Between Supply Chain Quality Management Practices and Organizational Performance.” International Journal of Quality & Reliability Management 18 (8): 864–872.
   Google Scholar
• Kuei, C., C. Madu, and C. Lin. 2008. “Implementing Supply Chain Quality Management.” Total Quality Management & Business Excellence 19 (11): 1127–1141.
   Web of Science ®Google Scholar
• Lakhal, L., F. Pasin, and M. Limam. 2006. “Quality Management Practices and Their Impact on Performance.” International Journal of Quality & Reliability Management 23 (6): 625–646.
   Google Scholar
• Lakshman, C., and Ronaldo C. Parente. 2008. “Supplier-focused Knowledge Management in the Automobile Industry and its Implications for Product Performance.” Journal of Management Studies 45 (2): 317–342.
   Web of Science ®Google Scholar
• Liebowitz, J. 2002. “Knowledge Mapping and Essential Part of Knowledge Management.” In Knowledge Mapping and Management. Ist ed., edited by D. White, 23–29. Minneapolis: IRM Press.
   Google Scholar
• Lim, M. K., M. L. Teseng, K. H. Tan, and T. D. Bui. 2017. “Knowledge Management in Sustainable Supply Chain Management: Improving Performance Through an Interpretive Structural Modelling Approach.” Journal of Cleaner Production 162 (9): 806–816.
   Google Scholar
• Lin, H., and G. Lee. 2005. “Impact of Organizational Learning and Knowledge Management Factors on e-Business Adoption.” Management Decision 43 (2): 171–188.
   Google Scholar
• Lin, C., and C. Wu. 2005. “Managing Knowledge Contributed by ISO 9001:2000.” International Journal of Quality & Reliability Management 22 (9): 968–985.
   Google Scholar
• Linderman, K., R. Schroeder, S. Zaheer, C. Liedtke, and A. Choo. 2004. “Integrating Quality Management Practices with Knowledge Creation Processes.” Journal of Operations Management 22 (6): 589–607.
   Web of Science ®Google Scholar
• Liu, H., W. Ke, K. K. Wei, and Z. Hua. 2013. “The Impact of it Capabilities on Firm Performance: The Mediating Roles of Absorptive Capacity and Supply Chain Agility.” Decision Support Systems 54 (3): 1452–1462.
   Web of Science ®Google Scholar
• Loke, S., K. Ooi, B. Tan, and M. Safa. 2010. “The Role of TQM and KM in Supply Chain Learning: A Conceptual Model. International.” Journal of Innovation and Learning 8 (3): 332–344.
   Google Scholar
• Matsuo, M. 2015. “Human Resource Development Programs for Knowledge Transfer and Creation: The Case of the Toyota Technical Development Corporation.” Journal of Knowledge Management 19 (6): 1186–1203.
   Web of Science ®Google Scholar
• Mellat-Parast, M. 2013. “Supply Chain Quality Management – An Inter-Organizational Learning Perspective.” International Journal of Quality & Reliability Management 30 (5): 511–529.
   Google Scholar
• Molina, L., J. Lloréns-Montes, and A. Ruiz-Moreno. 2007. “Relationship Between Quality Management Practices and Knowledge Transfer.” Journal of Operations Management 25 (3): 682–701.
   Web of Science ®Google Scholar
• Moser, M., and B. Morrissey. 1984. “Achievement Recognition in a Research and Development Unit.” Engineering Management International 3 (1): 49–54.
   Google Scholar
• Nah, F., K. Siau, Y. Tlan, and M. Ling. 2002. “Knowledge Management Mechanism in e-Commerce: A Study of Online Retailing and Auction Sites.” Journal of Computer Information Systems 5 (42): 5–5.
   Google Scholar
• Nonaka, I. 1994. “A Dynamic Theory of Organizational Knowledge Creation.” Organization Science 5 (1): 14–37.
   Web of Science ®Google Scholar
• Nonaka, I., and H. Takeuchi. 1995. The Knowledge-Creating Company. 1st ed. New York: Oxford University Press.
   Google Scholar
• Nouri, I., and P. Charsetad. 2009. “Studying the Relationship Between Quality Management Practices and Knowledge Transfer.” Journal of Industrial Management 4 (8): 1–13.
   Google Scholar
• Okuno, K., N. Yamamura, H. Sato, T. Tamura, M. Takahashi, Y. Song, et al. 2014. “A Case Study of new Method “Safety Framework” That Devise the Quality Improvement Measures in the Operation of Information Systems (Project Quality and Customer Satisfaction).” Journal of the Society of Project Management 16: 3–8.
   Google Scholar
• Olson, E., O. Walker, and R. Ruekert. 1995. “Organizing for Effective New Product Development: The Moderating Role of Product Innovativeness.” Journal of Marketing 59 (1): 48–62.
   Web of Science ®Google Scholar
• Paulsen, J. M., and K. B. Hjertø. 2014. “Exploring Individual-Level and Group-Level Levers for Inter-Organizational Knowledge Transfer.” Learning Organization 21 (4): 274–287.
   Google Scholar
• Prajogo, D., and A. Sohal. 2006. “The Relationship Between Organization Strategy, Total Quality Management (TQM), and Organization Performance – The Mediating Role of TQM.” European Journal of Operational Research 168 (1): 35–50.
   Web of Science ®Google Scholar
• Rashid, K., and M. Haris Aslam. 2012. “Business Excellence Through Total Supply Chain Quality Management.” Asian Journal on Quality 13 (3): 309–324.
   Google Scholar
• Rácz, B. G., and A. Borza. 2016. “Increasing Absorptive Capacity to Improve Internal and External Knowledge Transfer in Multinational Companies: A Multiple Case Study Approach.” Management & Economics Review 1 (2): 120–135.
   Google Scholar
• Rivkin, J. 2001. “Reproducing Knowledge: Replication Without Imitation at Moderate Complexity.” Organization Science 12 (3): 274–293.
   Web of Science ®Google Scholar
• Rungtusanatham, M. 2000. “The Quality and Motivational Effects of Statistical Process Control.” Journal of Quality Management 4 (2): 243–264.
   Google Scholar
• Sambasivan, M., S. Loke, and Z. Abidin-Mohamed. 2009. “Impact of Knowledge Management in Supply Chain Management: A Study in Malaysian Manufacturing Companies.” Knowledge and Process Management 16 (3): 111–123.
   Google Scholar
• Schoenherr, T., and M. Swink. 2012. “Revisiting the Arcs of Integration: Cross-Validations and Extensions.” Journal of Operations Management 30 (1–2): 99–115.
   Web of Science ®Google Scholar
• Schulz, M., and L. Jobe. 2001. “Codification and Tacitness as Knowledge Management Strategies: An Empirical Exploration.” The Journal of High Technology Management Research 12 (1): 139–165.
   Google Scholar
• Segarra-Ciprés, M., V. Roca-Puig, and J. C. Bou-Llusar. 2014. “External Knowledge Acquisition and Innovation Output: An Analysis of the Moderating Effect of Internal Knowledge Transfer.” Knowledge Management Research & Practice 12 (2): 203–214.
   Web of Science ®Google Scholar
• Shah, R., and S. M. Goldstein. 2006. “Use of Structural Equation Modeling in Operations Management Research: Looking Back and Forward.” Journal of Operations Management 24 (2): 148–169.
   Web of Science ®Google Scholar
• Shan, S., Q. Zhao, and F. Hua. 2013. “Impact of Quality Management Practices on the Knowledge Creation Process: The Chinese Aviation Firm Perspective.” Computers & Industrial Engineering 64 (1): 211–223.
   Web of Science ®Google Scholar
• Sila, I. 2007. “Examining the Effects of Contextual Factors on TQM and Performance Through the lens of Organizational Theories: An Empirical Study.” Journal of Operations Management 25 (1): 83–109.
   Web of Science ®Google Scholar
• Soares, A., E. Soltani, and Y. Y. Liao. 2017. “The Influence of Supply Chain Quality Management Practices on Quality Performance: An Empirical Investigation.” Supply Chain Manag. Int. J 22 (2): 122–144.
   Web of Science ®Google Scholar
• Spekman, R. E., J. Spear, and J. Kamauff. 2002. “Supply Chain Competency: Learning as a key Component.” Supply Chain Manag. Int. J 7 (1): 41–55.
   Google Scholar
• Tan, K. 2001. “A Structural Equation Model of New Product Design and Development.” Decision Sciences 32 (2): 195–226.
   Web of Science ®Google Scholar
• Terziovski, M., and P. Hermel. 2011. “The Role of Quality Management Practice in the Performance of Integrated Supply Chains: A Multiple Cross-Case Analysis.” The Quality Management Journal 18 (2): 10–25.
   Google Scholar
• Tuan, L. T. 2016. “Organisational Ambidexterity and Supply Chain Agility: The Mediating Role of External Knowledge Sharing and Moderating Role of Competitive Intelligence.” International Journal of Logistics 19 (6): 1–21.
   Web of Science ®Google Scholar
• Tuan, N., N. Nhan, P. Giang, and N. Ngoc. 2016. “The Effects of Innovation on Firm Performance of Supporting Industries in Hanoi, Vietnam.” Journal of Industrial Engineering & Management 9 (2): 413–431.
   Google Scholar
• Van Wijk, R., J. J. Jansen, and M. A. Lyles. 2008. “Inter- and Intra-Organizational Knowledge Transfer: A Meta-Analytic Review and Assessment of its Antecedents and Consequences.” Journal of Management Studies 45 (4): 830–853.
   Web of Science ®Google Scholar
• Wood, G., P. Dibben, and J. Meira. 2016. “Knowledge Transfer Within Strategic Partnerships: The Case of hrm in the Brazilian Motor Industry Supply Chain.” International Journal of Human Resource Management 27: 2398–2414.
   Web of Science ®Google Scholar
• Yamin, S., F. Mavondo, A. Gunasekaran, and J. Sarros. 1997. “A Study of Competitive Strategy, Organisational Innovation and Organisational Performance among Australian Manufacturing Companies.” International Journal of Production Economics 52 (1–2): 161–172.
   Web of Science ®Google Scholar
• Yu, Y., M. Zhang, and B. Huo. 2017. “The Impact of Supply Chain Quality Integration on Green Supply Chain Management and Environmental Performance.” Total Quality Management & Business Excellence.
   Google Scholar
• Zairi, M., K. Lim, and P. Ahmed. 1999. “Measurement Practice for Knowledge Management.” Journal of Workplace Learning 11 (8): 304–311.
   Google Scholar
• Zeng, J., C. Phan, and Y. Matsui. 2013. “Supply Chain Quality Management Practices and Performance: An Empirical Study.” Operations Management Research 6 (1–2): 19–31.
   Web of Science ®Google Scholar
• Zhang, Q., and K. Z. Zhou. 2013. “Governing Interfirm Knowledge Transfer in the Chinese Market: the Interplay of Formal and Informal Mechanisms.” Industrial Marketing Management 42 (5): 783–791.
   Web of Science ®Google Scholar
• Zhong, J., Y. Ma, Y. Tu, and X. Li. 2016. “Supply Chain Quality Management: an Empirical Study.” International Journal of Contemporary Hospitality Management 28 (11): 2446–2472.
   Web of Science ®Google Scholar
• Zonooz, B. H., V. Farzam, M. Satarifar, and L. Bakhshi. 2011. “The Relationship Between Knowledge Transfer and Competitiveness in “SMES” with Emphasis on Absorptive Capacity and Combinative Capabilities.” International Business & Management 2 (1): 59–85.
   Google Scholar