Testbed simulation modelling in an open business ecosystem context – benchmarking logistics network performance

References

• Abrahamsson, M. 2003. Best Practise Case Studies. Published in: Case Study Research in Logistics, Ojala, L. & Hilmola, O-P. Publications of The Turku School of Economics and Business Administration, series B 1:2003. ISBN 951-564-102-0.
   Google Scholar
• Abrahamsson, M., N. Aldin, and F. Stahre. 2003. “Logistics Platforms for Improved Strategic Flexibility.” International Journal of Logistics Research and Applications 6 (3): 85–106.
   Google Scholar
• Alfaro, J. J., A. O. Bas, and R. R. Rodriquez. 2007. “Performance Measurement System for Enterprise Networks.” International Journal of Productivity and Performance Management 56: 4.
   Google Scholar
• Anderson, E. W., C. Fornell, D. R. Lehmann, and R. T. Rust. 1997. “Customer Satisfaction, Productivity and Profitability: Differences Between Goods and Services.” Marketing Science 16 (2): 129–145.
   Web of Science ®Google Scholar
• Arbnor, I., and B. Bjerke. 1997. Methodology for Creating Business Knowledge. 3rd ed. Thousand Oaks, Calif.: SAGE Publications Inc.
   Google Scholar
• Atuahene-Gima, K., and A. Ko. 2001. “An Empirical Investigation of the Effect of Market Orientation and Entrepreneurship Orientation Alignment on Product Innovation.” Journal of Organisation Science 12 (1): 54–74.
   Web of Science ®Google Scholar
• Baker, W., and J. Sinkula. 1999. “The Synergistic Effect of Market Orientation and Learning Orientation on Organizational Performance.” Journal of the Academy of Marketing Science 27 (4): 411-427.
   Web of Science ®Google Scholar
• Baker, W., and J. Sinkula. 2005. “Market Orientation and the New Product Paradox.” Journal of Product Innovation Management 22 (6): 483-502.
   Web of Science ®Google Scholar
• Barratt, M., and A. Oliveria. 2001. “Exploring the Experiences of Collaborative Planning Initiatives.” International Journal of Physical Distribution & Logistics Management 31 (4): 266-289.
   Google Scholar
• Bhote, K. R. 1996. Beyond Customer Satisfaction to Customer Loyalty. The Key to Greater Profitability. New York: AMACOM.
   Google Scholar
• Bhuian, S. N., B. Menguc, and S. J. Bell. 2005. “Just Entrepreneurial Enough: The Moderating Effect of Entrepreneurship on the Relationship Between Market Orientation and Performance.” Journal of Business Research 58: 9-17.
   Web of Science ®Google Scholar
• Bierbusse, P. 1999. “Using Performance Management to Focus Data Warehouse / Data Mart Investments.” Journal of Strategic Performance Management Jan.: 19–23.
   Google Scholar
• Bititci, U., P. Garengo, V. Dörfler, and S. Nudurupati. 2012. “Performance Measurement: Challenges for Tomorrow.” International Journal of Management Review 14: 305–327.
   Web of Science ®Google Scholar
• Chan, F. T. S., H. J. Qi, H. K. Chan, H. C. W. Lau, and R. W. L. Ip. 2003. “A Conceptual Model of Performance Measurement for Supply Chains.” Management Decision 41 (7): 635–642.
   Google Scholar
• Checkland, P. B. 1981. Systems Thinking, Systems Practice. Chichester: John Wiley & Sons.
   Google Scholar
• Checkland, P. B. 2000. “Soft Systems Methodology: A Thirty-Year Retrospective.” Systems Research and Behavioral Science. Syst. Res. 17: S11–S58.
   Web of Science ®Google Scholar
• Cokins, G. 1999. “Using ABC to Become ABM.” Journal of Cost Management Jan./Feb.: 29–35.
   Google Scholar
• Cooper, R. 1990. “Cost Classification in Unit-Based and Activity-Based Manufacturing Cost Systems.” Journal of Cost Management Fall: 4–14.
   Google Scholar
• Day, G. S. 2014. “Achieving Advantage with Service-Dominant Logic.” In The Service-Dominant Logic of Marketing: Dialog, Debate and Directions, edited by Robert Lusch F and Stephen Vargo L, 85–104. Oxon: Routledge.
   Google Scholar
• Day, G. S., and R. Wensley. 1988. “Assessing Advantage: A Framework for Diagnosing Competitive Superiority.” Journal of Marketing 52: 1–20.
   Web of Science ®Google Scholar
• Defee, C. C., and T. P. Stank. 2005. “Applying the Strategy-Structure-Performance Paradigm to the Supply Chain Environment.” International Journal of Logistics Management 16 (1): 28–50.
   Google Scholar
• Doctoroff, S. 1998. Reengineering Negotiations. Spring 1998, Vol. 39 (3): 63–71.
   Google Scholar
• Drucker, P. F. 2007. The Practice of Management. 1st ed. London: Routledge. ISBN 9780080942360.
   Google Scholar
• Earl, M., and B. Khan. 1994. “How New is Business Process Redesign?” European Management Journal 12 (1): 20–30.
   Google Scholar
• Ellram, L. 1996. “The Use of the Case Study Method in Logistics Research.” Journal of Business Logistics 17 (2): 93–137.
   Google Scholar
• Evans, J. R., and W. M. Lindsay. 2002. Management and Control of Quality. 5th ed. Cincinnati, Ohio: West Publishing Company.
   Google Scholar
• Ferreira, A., and D. Otley. 2009. “The Design and Use of Performance Measurement Systems: An Extended Framework for Analysis.” Management Accounting Research 20: 263–282.
   Web of Science ®Google Scholar
• Flyvbjerg, B. 2006. “Five Misunderstandings About Case Study Research.” Qualitative Inquiry 12 (2): 219–245.
   Web of Science ®Google Scholar
• Fritz, W. 1996. “Market Orientation and Corporate Success: Findings From Germany.” European Journal of Marketing 30 (8): 59–74.
   Google Scholar
• Gopal, C., and H. Cypress. 1993. Integration Distribution Management: Competing on Customer Service, Time and Cost. Burr Ridge, IL: Business One Irwin.
   Google Scholar
• Gunasekaran, A., C. Patel, and E. Tirtiroglu. 2001. “Performance Measurement and Metrics in a Supply Chain Environment.” International Journal of Operations & Production Management 21 (1/2): 71–87.
   Web of Science ®Google Scholar
• Gupta, M. and K. Galloway. 2003. “Activity-based Costing / Management and its Implications for Operations Management.” Technovation 23 (2): pp. 131–138.
   Web of Science ®Google Scholar
• Hammer, M. 1990. “Reengineering Work: Dońt Automate, Obliterate.” Harvard Business Review Jul.-Aug.: 104–112.
   Google Scholar
• Harrison, T. P., H. L. Lee, and J. J. Neale, eds. 2003. The Practice of Supply Chain Management: Where Theory and Application Converge. Boston, MA: Kluwer Academics Publishers. ISBN: 1-4020-7441-7.
   Google Scholar
• Harrison, A., and R. van Hoek. 2005. Logistics Management and Strategy. 2nd ed. Harlow: FT Prentice-Hall (Pearson).
   Google Scholar
• Hult, T., and D. Ketchen. 2001. “Does Market Orientation Matter? A Test of the Relationship Between Positional Advantage and Performance.” Strategic Management Journal 22: 899–906.
   Web of Science ®Google Scholar
• Hurley, R. F., and T. M. Hult. 1998. “Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination.” Journal of Marketing 62: 42–54.
   Web of Science ®Google Scholar
• Ittner, C. D., and D. F. Larcker. 1996. “Measuring the Impact of Quality Initiatives on Firm Financial Performance.” In Advances in the Management of Organizational Quality. Vol. 1., edited by D.F. Fedor and S. Ghosh, 1–37. Greenwich, CT: JAI Press.
   Google Scholar
• Ittner, C. D., and D. F. Larcker. 2003. “Coming Up Short on Nonfinancial Performance Measurement.” Harvard Business Review Nov: 88–95.
   Google Scholar
• Jackson, M. C. 1991. Systems Methodology for the Management Sciences Contemporary, Systems Thinking. New York: Plenum.
   Google Scholar
• Jackson, M. C. 2006. “Creative Holism: A Critical Systems Approach to Complex Problem Situations.” Systems Research and Behavioral Science, Syst. Res 23: 647–657.
   Web of Science ®Google Scholar
• Johnson, H. T. 1992. “It’s Time to Stop Overselling Activity-Based Concepts.” Management Accounting (New York) Sep.: 26–35.
   Google Scholar
• Johnson, H. T., and R. S. Kaplan. 1987. Relevance Lost: The Rise and Fall of Management Accounting. Boston, MA: HBS Press.
   Google Scholar
• Jones, T. O., and W. E. Sasser Jr. 1995. “Why Satisfied Customers Defect?” Harvard Business Review Nov./Dec.: 88–89.
   Google Scholar
• Kaplan, R. S., and D. P. Norton. 1996. “Strategic Learning and the Balanced Scorecard.” Strategy & Leadership 24: 18–24.
   Google Scholar
• Kervenoael, R., S. Yanik, B. Bozkaya, M. Palmer, and A. Hallsworth. 2016. “Trading-up on Unmet Expectations? Evaluating Consumers’ Expectations in Online Premium Grocery Shopping Logistics.” International Journal of Logistics Research and Application 19 (2): 83–104.
   Web of Science ®Google Scholar
• Kingcott, T. 1991. “Opportunity Based Accounting: Better Approach Than ABC?” Management Accounting 69 (9): 36–37.
   Google Scholar
• Klumpp, M. 2018. “Automation and Artificial Intelligence in Business Logistics Systems: Human Reactions and Collaboration Requirements.” International Journal of Logistics Research and Application 21 (3): 224–242.
   Web of Science ®Google Scholar
• Kohli, A. K., and B. J. Jaworski. 1990. “Market Orientation: The Construct, Research Propositions and Managerial Implications.” Journal of Marketing 54: 1–18.
   Web of Science ®Google Scholar
• Kohli, A. K., B. J. Jaworski, and A. Kumar. 1993. “MARKOR: A Measure of Market Orientation.” Journal of Marketing Research 30: 467–477.
   Web of Science ®Google Scholar
• Laine, P., and K. Uusitalo. 2017. “Towards Supply Space Management and Open Digital Ecosystem.” Logistics Research Network, LRN Conference Paper, Southampton.
   Google Scholar
• Lillrank, P., and N. Kano. 1989. “Continuous Improvement, Quality Control Circles in Japanese Industry.” Michigan Papers in Japanese Studies No. 19.
   Google Scholar
• Mecimore, C. D., and A. T. Bell. 1995. “Are We Ready for Fourth-Generation ABC?” Management Accounting (US) Jan.: 22–26.
   Google Scholar
• Miller, J. G. 1991. “Reengineering Work: Who Will Do It?” Letters, Harvard Business Review Jan.-Feb.: 190.
   Google Scholar
• Mintzberg, H., B. Alhstrand, and J. Lampel. 2009. Strategy Safari: The Complete Guide Through the Wilds of Strategic Management. 2nd ed. Harlow: Financial Times/Prentice Hall.
   Google Scholar
• Moore, J. F. 1993. “Predators and Prey: A New Ecology of Competition.” Harvard Business Review 71: 75–86.
   PubMed Web of Science ®Google Scholar
• Morgan, C. 2007. “Supply Network Performance Measurement: Future Challenges?” The International Journal of Logistics Management Aug.: 255–273.
   Google Scholar
• Noble, C., R. Sinha, and A. Kumar. 2002. “Market Orientation and Alternative Strategic Orientations: A Longitudinal Assessment of Performance Implications.” Journal of Marketing 66: 25–39.
   Web of Science ®Google Scholar
• Perera, S., G. Harrison, and M. Poole. 1997. “Customer-focused Manufacturing Strategy and the Use of Operations-Based Non-Financial Performance Measures: A Research Note.” Accounting, Organizations and Society 22 (6): 557–572.
   Web of Science ®Google Scholar
• Porter, M. E. 2000. “Location, Cluster, and Company Strategy.” In The Oxford Handbook of Economic Geography (Oxford Handbooks), edited by G.L Clark, M.P Feldman, and M.S Gerler, 253–274. Oxford: Oxford University Press. ISBN-10: 0199250839.
   Google Scholar
• Ricci, R. 2003. “Move From Product to Customer Centric.” Quality Progress 36 (11): 22–30.
   Google Scholar
• Sandberg, E., and M. Abrahamsson. 2011. “Logistics Capabilities for Sustainable Competitive Advantage.” International Journal of Logistics Research and Applications 14 (1): 61–75.
   Web of Science ®Google Scholar
• Shanks, G. 1997. “The Challenges of Strategic Data Planning in Practice: An Interpretative Case Study.” Journal of Strategic Information Systems 6: 69–90.
   Web of Science ®Google Scholar
• Shapiro, B. P. 1988. “What the Hell Is ‘Market Oriented’?” Harvard Business Review Nov./Dec.: 119–125.
   Google Scholar
• Shapiro, C., and H. R. Varian. 1999. Information Rules, A Strategic Guide to the Network Economy. Boston: Harvard Business School Press.
   Google Scholar
• Simchi-Levi, D., P. Kaminsky, and E. Simchi-Levi. 2003. Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies. Boston: Irwin/McGraw-Hill.
   Google Scholar
• Simons, R. L. 1995. Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Boston, MA: Harvard Business School Press Book,.
   Google Scholar
• Slater, S. F., and J. C. Narver. 1995. “Market Orientation and the Learning Organization.” Journal of Marketing 59: 63–74.
   Web of Science ®Google Scholar
• Slater, S. F., and J. C. Narver. 1998. “Customer-Led and Market-Oriented: Let´s Not Confuse the Two.” Strategic Management Journal 19: 1001–1006.
   Web of Science ®Google Scholar
• Smith, M. 1990. “Management Accounting for Total Quality Management.” Management Accounting (UK) Jun.: 44–46.
   Google Scholar
• Stainer, A. 1997. “Logistics – a Productivity and Performance Perspective.” Supply Chain Management: An International Journal 2 (2): 53–62.
   Google Scholar
• Swenson, D. 1995. “The Benefits of Activity-Based Cost Management to the Manufacturing Industry.” Journal of Management Accounting Research 7: 167–180.
   Google Scholar
• Taylor, D. 1999. “Supply Chain Improvement: The Lean Approach.” Logistics Focus 7 (1): 14–21.
   Google Scholar
• Tegegne, W. A., B. D. Moyle, and S. Becken. 2018. “A Qualitative System Dynamics Approach to Understanding Destination Image.” Journal of Destination Marketing & Management 8: 14–22.
   Web of Science ®Google Scholar
• Thor, C. G. 1994. Measure of Success – Creating a High Performing Organization. Essex Junction, VT: Oliver Wright Ltd.
   Google Scholar
• Tomé, E. 2011. “Human Resource Development in the Knowledge Based and Services Driven Economy: An Introduction.” Journal of European Industrial Training 35 (6): 524–539. ISSN: 0309-0590.
   Google Scholar
• Turney, P. B. B. 1992. “Activity-Based Management. Management Accounting – ABM Puts ABC Information to Work.” Management Accounting 73 (7): 20–25.
   Google Scholar
• Vuorinen, T., H. Hakala, and K. Uusitalo. 2018. “Mapping the Landscape of Strategy Tools: A Review on Strategy Tools Published in Leading Journals Within the Past 25 Years.” Long Range Planning 51 (4): 586–605.
   Web of Science ®Google Scholar
• Wilson, B. 2001. Soft Systems Methodology Conceptual Model Building and its Contribution. Chichester: Wiley.
   Google Scholar
• Yin, R. K. 2014. Case Study Research: Design and Methods. 5th ed. Thousand Oaks, CA: Sage. ISBN 978-1-4522-4256-9.
   Google Scholar
• Zhou, Z. K., K. C. Yim, and D. Tse. 2005. “The Effects of Strategic Orientations on Technology- and Market-Based Breakthrough Innovations.” Journal of Marketing 69 (1): 42–60.
   Google Scholar