Islamic tourism: an empirical examination of travel motivation and satisfaction in Malaysia

References

• Acedo, F. J., & Jones, M. V. (2007). Speed of internationalization and entrepreneurial cognition: Insights and a comparison between international new ventures, exporters and domestic firms. Journal of World Business, 42(3), 236–252. doi: 10.1016/j.jwb.2007.04.012
   Web of Science ®Google Scholar
• Ainuddin, R. A., Beamish, P. W., Hulland, J. S., & Rouse, M. J. (2007). Resource attributes and firm performance in international joint ventures. Journal of World Business, 42(1), 47–60. doi: 10.1016/j.jwb.2006.11.001
   Web of Science ®Google Scholar
• Albers, S. (2009). PLS and success factor studies in marketing. In V. EspositoVinzi, W. W. Chin, J. Henseler, & H. Wang (Eds.), Handbook of partial least squares: Concepts, methods, and applications (pp. 409–425). Berlin: Springer.
   Google Scholar
• Baloglu, S., & Uysal, M. (1996). Market segments of push and pull motivations: A canonical correlation approach. International Journal of Contemporary Hospitality Management, 8(3), 32–38. doi: 10.1108/09596119610115989
   Google Scholar
• Battor, M., & Battor, M. (2010). The impact of customer relationship management capability on innovation and performance advantages: Testing a mediated model. Journal of Marketing Management, 26(9), 842–857. doi: 10.1080/02672570903498843
   Google Scholar
• Battour, M., Battor, M., & Bhatti, M. A. (2013). Islamic attributes of destination: Construct development and measurement validation, and their impact on tourist satisfaction. International Journal of Tourism Research. doi:10.1002/jtr.19479
   Web of Science ®Google Scholar
• Battour, M. M., Ismail, M. N., & Battor, M. (2010). Toward a Halal tourism market. Tourism Analysis, 15(4), 461–470. doi: 10.3727/108354210X12864727453304
   Google Scholar
• Battour, M. M., Ismail, M. N., & Battor, M. (2011). The impact of destination attributes on Muslim tourist's choice. International Journal of Tourism Research, 13(6), 527–540. doi: 10.1002/jtr.824
   Web of Science ®Google Scholar
• Battour, M. M., Ismail, M. N., & Battor, M. (2012). The mediating role of tourist satisfaction: A study of Muslim tourists in Malaysia. Journal of Travel & Tourism Marketing, 29(3), 279–297. doi: 10.1080/10548408.2012.666174
   Web of Science ®Google Scholar
• Bigné, J. E., Andreu, L., & Gnoth, J. (2005). The theme park experience: An analysis of pleasure, arousal and satisfaction. Tourism Management, 26(6), 833–844. doi: 10.1016/j.tourman.2004.05.006
   Web of Science ®Google Scholar
• Bogari, N. B., Crowther, G., & Marr, N. (2004). Motivation for domestic tourism: A case study of the Kingdom of Saudi Arabia. Tourism Analysis, 8(2), 137–141. doi: 10.3727/108354203774076625
   Google Scholar
• Cavana, R. Y., Delahaye, B. L., & Sekaran, U. (2008). Applied business research: Qualitative and quantitative methods. New York, NY: John Wiley.
   Google Scholar
• Chattalas, M., Kramer, T., & Takada, H. (2008). The impact of national stereotypes on the country of origin effect: A conceptual framework. International Marketing Review, 25(1), 54–74. doi: 10.1108/02651330810851881
   Web of Science ®Google Scholar
• Chen, I. J., & Paulraj, A. (2004). Towards a theory of supply chain management: The constructs and measurements. Journal of Operations Management, 22(2), 119–150. doi: 10.1016/j.jom.2003.12.007
   Web of Science ®Google Scholar
• Chi, C. G.-Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624–636. doi: 10.1016/j.tourman.2007.06.007
   Web of Science ®Google Scholar
• Chiang, C.-Y., & Jogaratnam, G. (2006). Why do women travel solo for purposes of leisure? Journal of Vacation Marketing, 12(1), 59–70. doi: 10.1177/1356766706059041
   Google Scholar
• Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In G. A. Marcoulides (Ed.), Modern business research methods (pp. 295–336). Mahwah, NJ: Lawrence Erlbaum Associates.
   Google Scholar
• Chin, W. W., Marcolin, B. L., & Newsted, P. R. (2003). A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study. Information Systems Research, 14(2), 189–217. doi: 10.1287/isre.14.2.189.16018
   Web of Science ®Google Scholar
• Chin, W. W., & Newsted, P. R. (1999). Structural equation modeling analysis with small samples using partial least squares. Statistical Strategies for Small Sample Research, 2, 307–342.
   Google Scholar
• Chitakasem, P. (2007). Halal tourism – untapped potential for middle east. Retrieved July 10, 2008, from http://www.wtmlondon.com/page.cfm/link=2051.
   Google Scholar
• Chul Oh, H., Uysal, M., & Weaver, P. A. (1995). Product bundles and market segments based on travel motivations: A canonical correlation approach. International Journal of Hospitality Management, 14(2), 123–137. doi: 10.1016/0278-4319(95)00010-A
   Google Scholar
• Churchill, G. A.Jr (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73. doi: 10.2307/3150876
   Web of Science ®Google Scholar
• Cohen, J. (1988). Statistical power analysis for the behavioral sciences. (2nd ed.). Hillsdale, NJ: Erlbaum.
   Google Scholar
• Crescentrating. (2011). Global Muslim lifestyle tourism market. Retrieved October 12, 2011, from http://www.crescentrating.com/
   Google Scholar
• Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of Tourism Research, 6(4), 408–424. doi: 10.1016/0160-7383(79)90004-5
   Google Scholar
• Dann, G. M. S. (1981). Tourist motivation an appraisal. Annals of Tourism Research, 8(2), 187–219. doi: 10.1016/0160-7383(81)90082-7
   Google Scholar
• del Bosque, I. R., & Martín, H. S. (2008). Tourist satisfaction a cognitive-affective model. Annals of Tourism Research, 35(2), 551–573. doi: 10.1016/j.annals.2008.02.006
   Web of Science ®Google Scholar
• Delener, N. (1990). The effects of religious factors on perceived risk in durable goods purchase decisions. Journal of Consumer Marketing, 7(3), 27–38. doi: 10.1108/EUM0000000002580
   Google Scholar
• Devesa, M., Laguna, M., & Palacios, A. (2010). The role of motivation in visitor satisfaction: Empirical evidence in rural tourism. Tourism Management, 31(4), 547–552. doi: 10.1016/j.tourman.2009.06.006
   Web of Science ®Google Scholar
• Din, K. H. (1989). Islam and tourism: Patterns, issues, and options. Annals of Tourism Research, 16(4), 542–563. doi: 10.1016/0160-7383(89)90008-X
   Web of Science ®Google Scholar
• Dunn Ross, E. L., & Iso-Ahola, S. E. (1991). Sightseeing tourists’ motivation and satisfaction. Annals of Tourism Research, 18(2), 226–237. doi: 10.1016/0160-7383(91)90006-W
   Web of Science ®Google Scholar
• Essoo, N., & Dibb, S. (2004). Religious influences on shopping behaviour: An exploratory study. Journal of Marketing Management, 20, 683–712. doi: 10.1362/0267257041838728
   Google Scholar
• Fam, K. S., Waller, D. S., & Erdogan, B. Z. (2004). The influence of religion on attitudes towards the advertising of controversial products. European Journal of Marketing, 38(5/6), 537–555. doi: 10.1108/03090560410529204
   Google Scholar
• Fang, M., Yodmanee, T., & Muzaffer, U. (2008). Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort. Journal of Vacation Marketing, 14(1), 41–56. doi: 10.1177/1356766707084218
   Google Scholar
• Fielding, K., Pearce, P., & Hughes, K. (1992). Climbing Ayers Rock: Relating visitor motivation, time perception and enjoyment. The Journal of Tourism Studies, 3(2), 49–52.
   Google Scholar
• Fleischer, A. (2000). The tourist behind the pilgrim in the Holy Land. International Journal of Hospitality Management, 19(3), 311–326. doi: 10.1016/S0278-4319(00)00026-8
   Google Scholar
• Fornell, C. (1992). A national customer satisfaction barometer: The Swedish experience. Journal of Marketing, 56(1), 6–21. doi: 10.2307/1252129
   Web of Science ®Google Scholar
• Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. doi: 10.2307/3151312
   Web of Science ®Google Scholar
• Gefen, D., Straub, D., & Boudreau, M. C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the Association for Information Systems, 4(1), 7–14.
   Google Scholar
• Hair, J. F. J., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis. Englewood Cliffs, NJ: Prentice-Hall.
   Google Scholar
• Haq, F., & Jackson, J. (2009). Spiritual journey to Hajj: Australian and Pakistani experience. Journal of Management, Spirituality & Religion, 6(2), 141–156. doi: 10.1080/14766080902815155
   Google Scholar
• Henseler, J., & Chin, W. W. (2010). A comparison of approaches for the analysis of interaction effects between latent variables using partial least squares path modeling. Multidisciplinary Journal, 17(1), 82–109.
   Web of Science ®Google Scholar
• Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. Advances in International Marketing, 20, 277–319.
   Web of Science ®Google Scholar
• Hirschman, E. C. (1981). American Jewish ethnicity: Its relationship to some selected aspects of consumer behavior. Journal of Marketing, 45(3), 102–111. doi: 10.2307/1251545
   Web of Science ®Google Scholar
• Holzmüller, H. H., & Kasper, H. (1991). On a theory of export performance: Personal and organizational determinants of export trade activities observed in small and medium-sized firms. MIR: Management International Review, 31(Special Issue), 45–70.
   Google Scholar
• Howe, A. C. (2001). Queer pilgrimage: The San Francisco homeland and identity tourism. Cultural Anthropology, 16(1), 35–61. doi: 10.1525/can.2001.16.1.35
   Web of Science ®Google Scholar
• Iso-Ahola, S. E. (1982). Toward a social psychological theory of tourism motivation: A rejoinder. Annals of Tourism Research, 9(2), 256–262. doi: 10.1016/0160-7383(82)90049-4
   Web of Science ®Google Scholar
• Jang, S., & Cai, L. A. (2002). Travel motivations and destination choice: A study of British outbound market. Journal of Travel & Tourism Marketing, 13(3), 111–133.
   Google Scholar
• Jang, S., & Wu, C.-M. E. (2006). Seniors’ travel motivation and the influential factors: An examination of Taiwanese seniors. Tourism Management, 27(2), 306–316. doi: 10.1016/j.tourman.2004.11.006
   Web of Science ®Google Scholar
• Julien, P. A., & Ramangalahy, C. (2003). Competitive strategy and performance of exporting SMEs: An empirical investigation of the impact of their export information search and competencies. Entrepreneurship Theory and Practice, 27(3), 227–245. doi: 10.1111/1540-8520.t01-1-00002
   Google Scholar
• Kau, A. K., & Lim, P. S. (2005). Clustering of Chinese tourists to Singapore: An analysis of their motivations, values and satisfaction. The International Journal of Tourism Research, 7(4/5), 231–248. doi: 10.1002/jtr.537
   Google Scholar
• Kim, S.-S., & Lee, C.-K. (2002). Push and pull relationships. Annals of Tourism Research, 29(1), 257–260. doi: 10.1016/S0160-7383(01)00043-3
   Web of Science ®Google Scholar
• Kim, S. S., Lee, C.-K., & Klenosky, D. B. (2003). The influence of push and pull factors at Korean national parks. Tourism Management, 24(2), 169–180. doi: 10.1016/S0261-5177(02)00059-6
   Web of Science ®Google Scholar
• Kozak, M. (2002). Destination benchmarking. Annals of Tourism Research, 29(2), 497–519. doi: 10.1016/S0160-7383(01)00072-X
   Web of Science ®Google Scholar
• Kozak, M., & Rimmington, M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research, 38(3), 260–269. doi: 10.1177/004728750003800308
   Google Scholar
• Lee, K., Yang, G., & Graham, J. L. (2006). Tension and trust in international business negotiations: American executives negotiating with Chinese executives. Journal of International Business Studies, 37(5), 623–641. doi: 10.1057/palgrave.jibs.8400215
   Web of Science ®Google Scholar
• Mahmood, M. A., Bagchi, K., & Ford, T. C. (2004). On-line shopping behavior: Cross-country empirical research. International Journal of Electronic Commerce, 9(1), 9–30.
   Web of Science ®Google Scholar
• Malhotra, N. (2007). Marketing research: An applied orientation. Englewood Cliffs, NJ: Prentice-Hall.
   Google Scholar
• Mansfeld, Y. (1992). From motivation to actual travel. Annals of Tourism Research, 19 (3), 399–419. doi: 10.1016/0160-7383(92)90127-B
   Web of Science ®Google Scholar
• Muslim population worldwide. (2009). Retrieved November 15, 2009, from http://www.islamicpopulation.com/
   Google Scholar
• Nunnally, J. (1978). Psychometric theory. London: McGraw-Hill.
   Google Scholar
• O'Leary-Kelly, S. W., & Vokurka, R. J. (1998). The empirical assessment of construct validity. Journal of Operations Management, 16(4), 387–405. doi: 10.1016/S0272-6963(98)00020-5
   Google Scholar
• Poria, Y., Butler, R., & Airey, D. (2003). Tourism, religion and religiosity: A Holy Mess. Current Issues in Tourism, 6(4), 340–363. doi: 10.1080/13683500308667960
   Google Scholar
• Qu, H., & Ping, E. W. Y. (1999). A service performance model of Hong Kong cruise travelers’ motivation factors and satisfaction. Tourism Management, 20(2), 237–244. doi: 10.1016/S0261-5177(98)00073-9
   Web of Science ®Google Scholar
• Rinschede, G. (1992). Forms of religious tourism. Annals of Tourism Research, 19(1), 51–67. doi: 10.1016/0160-7383(92)90106-Y
   Web of Science ®Google Scholar
• Sarkar, M. B., Echambadi, R., & Harrison, J. S. (2001). Alliance entrepreneurship and firm market performance. Strategic Management Journal, 22(6–7), 701–711. doi: 10.1002/smj.179
   Web of Science ®Google Scholar
• Scott, N., & Jafar, J. (2010). Chapter 21 Conclusion. In N. Scott & J. Jafari (Ed.), Tourism in the Muslim World (Bridging tourism theory and practice, Volume 2) (pp. 331–335). Bingley: Emerald Group Publishing Limited.
   Google Scholar
• Tabachnick, B. G., & Fidell, L. S. (2007). Using multivariate statistics. New York, NY: Pearson Education, Inc.
   Google Scholar
• Tenenhaus, M., Esposito Vinzi, V., Chatelin, Y. M., & Lauro, C. (2005). PLS path modelling. Computational Statistics & Data Analysis, 48, 159–205. doi: 10.1016/j.csda.2004.03.005
   Web of Science ®Google Scholar
• Tsang, E. W. K. (2002). Acquiring knowledge by foreign partners from international joint ventures in a transition economy: Learning-by-doing and learning myopia. Strategic Management Journal, 23(9), 835–854. doi: 10.1002/smj.251
   Web of Science ®Google Scholar
• Uysal, M., & Jurowski, C. (1994). Testing the push and pull factors. Annals of Tourism Research, 21(4), 844–846. doi: 10.1016/0160-7383(94)90091-4
   Web of Science ®Google Scholar
• Uysal, M., Li, X., & Sirakaya-Turk, E. (2008). Push–pull dynamics in travel decisions. In Handbook of hospitality marketing management (pp. 412–439). Oxford: Butterworth-Heinemann.
   Google Scholar
• Venaik, S., Midgley, D. F., & Devinney, T. M. (2005). Dual paths to performance: The impact of global pressures on MNC subsidiary conduct and performance. Journal of International Business Studies, 36(6), 655–675. doi: 10.1057/palgrave.jibs.8400164
   Web of Science ®Google Scholar
• Walter, A., Auer, M., & Ritter, T. (2006). The impact of network capabilities and entrepreneurial orientation on university spin-off performance. Journal of Business Venturing, 21(4), 541–567. doi: 10.1016/j.jbusvent.2005.02.005
   Web of Science ®Google Scholar
• Weaver, G. R., & Agle, B. R. (2002). Religiosity and ethical behavior in organizations: A symbolic interactionist perspective. The Academy of Management Review, 27(1), 77–97.
   Web of Science ®Google Scholar
• Weidenfeld, A. (2006). Religious needs in the hospitality industry. Tourism and Hospitality Research, 6(2), 143–159. doi: 10.1057/palgrave.thr.6040052
   Google Scholar
• Weidenfeld, A., & Ron, A. (2008). Religious needs in the tourism industry. Anatolia: International Journal of Tourism and Hospitality Research, 19(2), 18–22. doi: 10.1080/13032917.2008.9687080
   Google Scholar
• Wheeler, M. (1995). Tourism marketing ethics: An introduction. International Marketing Review, 12(4), 38–49. doi: 10.1108/02651339510097720
   Google Scholar
• WTM. (2007). The World Travel Market Global Trend Reports 2007. London: World Travel Market.
   Google Scholar
• Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26(1), 45–56. doi: 10.1016/j.tourman.2003.08.016
   Web of Science ®Google Scholar
• Zabkar, V., Brencic, M. M., & Dmitrovic, T. (2010). Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level. Tourism Management, 31(4), 537–546. doi: 10.1016/j.tourman.2009.06.005
   Web of Science ®Google Scholar