References
- Berger, L. (1992). Hotel crime: Are you as safe as you think? Corporate Travel, 26–29.
- Bulchand-Gidumal, J., & Melián-González, S. (2019). Why are ratings so high in the sharing economy? Evidence based on guest perspectives. Current Issues in Tourism, 1–13. doi: 10.1080/13683500.2019.1602597
- Chan, E. S., & Lam, D. (2013). Hotel safety and security systems: Bridging the gap between managers and guests. International Journal of Hospitality Management, 32, 202–216. doi: 10.1016/j.ijhm.2012.05.010
- Cheng, M., & Jin, X. (2019). What do Airbnb users care about? An analysis of online review comments. International Journal of Hospitality Management, 76, 58–70. doi: 10.1016/j.ijhm.2018.04.004
- Chiang, L. C. (2000). Strategies for safety and security in tourism: A conceptual framework for the Singapore hotel industry. Journal of Tourism Studies, 11(2), 44.
- Choi, T. Y., & Chu, R. (2001). Determinants of hotel guests’ satisfaction and repeat patronage in the Hong Kong hotel industry. International Journal of Hospitality Management, 20(3), 277–297. doi: 10.1016/S0278-4319(01)00006-8
- Feickert, J., Verma, R., Plaschka, G., & Dev, C. S. (2006). Safeguarding your customers: The guest’s view of hotel security. Cornell Hotel and Restaurant Administration Quarterly, 47(3), 224–244. doi: 10.1177/0010880406288872
- Gibbs, C. (2016). Airbnb and the impact on the Canadian hotel industry. Toronto, ON: Ryerson University. Ted Rogers School of Management and HLT Advisory.
- McNamara, B. (2015). Airbnb: A not-so-safe resting place. Colo. Tech. LJ, 13, 149.
- Phua, V. C. (2019). Perceiving Airbnb as sharing economy: The issue of trust in using Airbnb. Current Issues in Tourism, 22(17), 2051–2055. doi: 10.1080/13683500.2018.1440539
- Rushmore, S., & Malone, C. (1998). Keys and hotel security: From metal to plastic. Cornell Hotel and Restaurant Administration Quarterly, 39(6), 91–95.
- Sthapit, E., & Jiménez-Barreto, J. (2018). You never know what you will get in an Airbnb: Poor communication destroys value for guests. Current Issues in Tourism, 1–4. doi: 10.1080/13683500.2018.1520821
- Xu, Y.-H., Kim, J. W., & Pennington-Gray, L. (2017). Explore the Spatial Relationship between Airbnb Rental and Crime. Travel and Tourism Research Association: Advancing Tourism Research Globally 2017 ttra International Conference (pp. 1–16). Quebec City: University of Massachusetts Amherst ScholarWorks@UMass Amherst.