References
- Agapito, D., Mendes, J., & Valle, P. (2013). Exploring the conceptualization of the sensory dimension of tourist experiences. Journal of Destination Marketing & Management, 2(2), 62–73. https://doi.org/https://doi.org/10.1016/j.jdmm.2013.03.001
- Agapito, D., Pinto, P., & Mendes, J. (2017). Tourists’ memories, sensory impressions and loyalty: In loco and post-visit study in southwest Portugal. Tourism Management, 58, 108–118. https://doi.org/https://doi.org/10.1016/j.tourman.2016.10.015
- Agapito, D., Valle, P., & Mendes, J. (2014). The sensory dimension of tourist experiences: Capturing meaningful sensory-based themes in southwest Portugal. Tourism Management, 42, 224–237. https://doi.org/https://doi.org/10.1016/j.tourman.2013.11.011
- Andersson, P. K., Kristensson, P., Wästlund, E., & Gustafsson, A. (2012). Let the music play or not: The influence of background music on consumer behavior. Journal of Retailing and Consumer Services, 19(6), 553–560. https://doi.org/https://doi.org/10.1016/j.jretconser.2012.06.010
- Chang, C.-H., Shu, S., & King, B. (2014). Novelty in theme park physical surroundings: An application of the stimulus–organism–response paradigm. Asia Pacific Journal of Tourism Research, 19(6), 680–699. https://doi.org/https://doi.org/10.1080/10941665.2013.779589
- Chen, C., & Yao, J. (2018). What drives impulse buying behaviors in a mobile auction? The perspective of the stimulus-organism-response model. Telematics and Informatics, 35(5), 1249–1262. https://doi.org/https://doi.org/10.1016/j.tele.2018.02.007
- Chin, W. W., & Todd, P. A. (1995). On the use, usefulness, and ease of use of structural equation modeling in MIS research: A note of caution. MIS Quarterly, 19(2), 237–246. https://doi.org/https://doi.org/10.2307/249690
- Chopdar, P. K., & Balakrishnan, J. (2020). Consumers response towards mobile commerce applications: S-O-R approach. International Journal of Information Management, 53, 102106. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2020.102106
- Churchill, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64–73.
- Das, G., & Varshneya, G. (2017). Consumer emotions: Determinants and outcomes in a shopping mall. Journal of Retailing and Consumer Services, 38, 177–185. https://doi.org/https://doi.org/10.1016/j.jretconser.2017.06.008
- Daugstad, K. (2008). Negotiating landscape in rural tourism. Annals of Tourism Research, 35(2), 402–426. https://doi.org/https://doi.org/10.1016/j.annals.2007.10.001
- Davenport, T., & Beck, J. (2001). The attention economy: Understanding the new currency in business. Harvard Business School.
- Davies, W. J., Adams, M. D., Bruce, N. S., Cain, R., Carlyle, A., Cusack, P., Hall, D. A., Hume, K. I., Irwin, A., Jennings, P., Marselle, M., Plack, C. J., & Poxon, J. (2013). Perception of soundscapes: An interdisciplinary approach. Applied Acoustics, 74(2), 224–231. https://doi.org/https://doi.org/10.1016/j.apacoust.2012.05.010
- Demoulin, N. T. M. (2011). Music congruency in a service setting: The mediating role of emotional and cognitive responses. Journal of Retailing and Consumer Services, 18(1), 10–18. https://doi.org/https://doi.org/10.1016/j.jretconser.2010.08.007
- Ding, C. G., & Lin, C. (2012). How does background music tempo work for online shopping? Electronic Commerce Research and Applications, 11(3), 299–307. https://doi.org/https://doi.org/10.1016/j.elerap.2011.10.002
- Dobni, D., & Zinkhan, G. M. (1990). In Search of brand image: A foundation analysis. Advances in Consumer Research, 17, 110–119.
- Ellen, T., & Zhang, R. (2014). Measuring the effect of company restaurant servicescape on Patrons’ emotional states and behavioral intentions. Journal of Foodservice Business Research, 17(2), 85–102. https://doi.org/https://doi.org/10.1080/15378020.2014.902642
- Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement Error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/https://doi.org/10.1177/002224378101800104
- Gale, T., Ednie, A., Beeftink, K., & Adiego, A. (2020). Beyond noise management: Exploring visitors' perceptions of positive emotional soundscape dimensions. Journal of Leisure Research, 1–25. https://doi.org/https://doi.org/10.1080/00222216.2020.1749912
- Groeppel-Klein, A. (2005). Arousal and consumer in-store behavior. Brain Research Bulletin, 67(5), 428–437. https://doi.org/https://doi.org/10.1016/j.brainresbull.2005.06.012
- Ha, J., & Jang, S. S. (2010). Effects of service quality and food quality: The moderating role of atmospherics in an ethnic restaurant segment. International Journal of Hospitality Management, 29(3), 520–529. https://doi.org/https://doi.org/10.1016/j.ijhm.2009.12.005
- Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). Macmillan.
- He, M., Li, J., Li, J., & Chen, H. (2019). A comparative study on the effect of soundscape and landscape on tourism experience. International Journal of Tourism Research, 21(1), 11–22. https://doi.org/https://doi.org/10.1002/jtr.2237
- Helmefalk, M., & Hultén, B. (2017). Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers' emotions and purchase behavior. Journal of Retailing and Consumer Services, 38, 1–11. https://doi.org/https://doi.org/10.1016/j.jretconser.2017.04.007
- Hosany, S., & Gilbert, D. (2010). Measuring Tourists' emotional experiences toward Hedonic holiday destinations. Journal of Travel Research, 49(4), 513–526. https://doi.org/https://doi.org/10.1177/0047287509349267
- Hu, Y., & Ritchie, J. R. B. (1993). Measuring destination attractiveness: A contextual approach. Journal of Travel Research, 32(2), 25–34. https://doi.org/https://doi.org/10.1177/004728759303200204
- Huang, Y.-C., Backman, S. J., Backman, K. F., & Moore, D. (2013). Exploring user acceptance of 3D virtual worlds in travel and tourism marketing. Tourism Management, 36, 490–501. https://doi.org/https://doi.org/10.1016/j.tourman.2012.09.009
- Io, M. (2016). Exploring the impact of hedonic activities on casino-hotel visitors’ positive emotions and satisfaction. Journal of Hospitality and Tourism Management, 26, 27–35. https://doi.org/https://doi.org/10.1016/j.jhtm.2015.07.004
- Islam, J. U., & Rahman, Z. (2017). The impact of online brand community characteristics on customer engagement: An application of stimulus-organism-response paradigm. Telematics and Informatics, 34(4), 96–109. https://doi.org/https://doi.org/10.1016/j.tele.2017.01.004
- Jang, S. S., & Namkung, Y. (2009). Perceived quality, emotions, and behavioral intentions: application of an extended Mehrabian–Russell model to restaurants. Journal of Business Research, 62(4), 451–460. https://doi.org/https://doi.org/10.1016/j.jbusres.2008.01.038
- Jani, D., & Han, H. (2015). Influence of environmental stimuli on hotel customer emotional loyalty response: Testing the moderating effect of the big five personality factors. International Journal of Hospitality Management, 44, 48–57. https://doi.org/https://doi.org/10.1016/j.ijhm.2014.10.006
- Jiang, J., Zhang, J., Zhang, H., & Yan, B. (2018). Natural soundscapes and tourist loyalty to nature-based tourism destinations: The mediating effect of tourist satisfaction. Journal of Travel & Tourism Marketing, 35(2), 218–230. https://doi.org/https://doi.org/10.1080/10548408.2017.1351415
- Jiang, J., Zhang, J., Zheng, C., Zhang, H., & Zhang, J. (2020). Natural soundscapes in nature-based tourism: Leisure participation and perceived constraints. Current Issues in Tourism, 23(4), 485–499. https://doi.org/https://doi.org/10.1080/13683500.2018.1540559
- Kaltcheva, V. D., & Weitz, B. A. (2006). When should a retailer create an exciting store environment? Journal of Marketing, 70(1), 107–118. https://doi.org/https://doi.org/10.1509/jmkg.70.1.107.qxd
- Kamboj, S., Sarmah, B., Gupta, S., & Dwivedi, Y. (2018). Examining branding co-creation in brand communities on social media: Applying the paradigm of stimulus-organism-response. International Journal of Information Management, 39, 169–185. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2017.12.001
- Kang, J., Aletta, F., Gjestland, T. T., Brown, L. A., Botteldooren, D., Schulte-Fortkamp, B., Lercher, P., van Kamp, I., Genuit, K., Fiebig, A., Bento Coelho, J. L., Maffei, L., & Lavia, L. (2016). Ten questions on the soundscapes of the built environment. Building and Environment, 108, 284–294. https://doi.org/https://doi.org/10.1016/j.buildenv.2016.08.011
- Kantono, K., Hamid, N., Shepherd, D., Lin, Y. H. T., Skiredj, S., & Carr, B. T. (2019). Emotional and electrophysiological measures correlate to flavour perception in the presence of music. Physiology & Behavior, 199, 154–164. https://doi.org/https://doi.org/10.1016/j.physbeh.2018.11.012
- Kim, M. J., Lee, C.-K., & Jung, T. (2020). Exploring consumer behavior in virtual reality tourism using an extended stimulus-organism-response model. Journal of Travel Research, 59(1), 69–89. https://doi.org/https://doi.org/10.1177/0047287518818915
- Kim, J., & Lennon, S. J. (2013). Effects of reputation and website quality on online consumers’ emotion, perceived Risk and purchase intention. Journal of Research in Interactive Marketing, 7(7), 33–56. https://doi.org/https://doi.org/10.1108/17505931311316734
- Kim, W. G., & Moon, Y. J. (2009). Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type. International Journal of Hospitality Management, 28(1), 144–156. https://doi.org/https://doi.org/10.1016/j.ijhm.2008.06.010
- Kogan, P., Turra, B., Arenas, J. P., & Hinalaf, M. (2017). A comprehensive methodology for the multidimensional and synchronic data collecting in soundscape. Science of the Total Environment, 580, 1068–1077. https://doi.org/https://doi.org/10.1016/j.scitotenv.2016.12.061
- Koo, D. M., & Ju, S. H. (2010). The interactional effects of atmospherics and perceptual curiosity on emotions and online shopping intention. Computers in Human Behavior, 26(3), 377–388. https://doi.org/https://doi.org/10.1016/j.chb.2009.11.009
- Krishna, A. (2012). An integrative review of sensory marketing: Engaging the senses to affect perception, judgment and behavior. Journal of Consumer Psychology, 22(3), 332–351. https://doi.org/https://doi.org/10.1016/j.jcps.2011.08.003
- Liu, Y., & Jang, S. S. (2009). The effects of dining atmospherics: An extended Mehrabian–Russell model. International Journal of Hospitality Management, 28(4), 494–503. https://doi.org/https://doi.org/10.1016/j.ijhm.2009.01.002
- Liu, A., Liu, F., Liu, M., & Deng, Z. (2016). Review of soundscape studies in tourism. Tourism Tribune, 31(3), 114–126. https://doi.org/https://doi.org/10.3969/j.issn.1002-5006.2016.03.018
- Liu, A., Wang, X. L., Liu, F., Yao, C., & Deng, Z. (2018). Soundscape and its influence on tourist satisfaction. The Service Industries Journal, 38(3-4), 164–181. https://doi.org/https://doi.org/10.1080/02642069.2017.1382479
- Lo, A. S., & Wu, C. (2014). Effect of consumption emotion on hotel and resort Spa experience. Journal of Travel & Tourism Marketing, 31(8), 958–984. https://doi.org/https://doi.org/10.1080/10548408.2014.895692
- Mace, B. L., Bell, P. A., & Loomis, R. J. (2004). Visibility and natural quiet in national parks and wilderness areas: Psychological considerations. Environment and Behavior, 36(1), 5–31.
- Mehrabian, A., & Russell, J. A. (1974). An approach to environmental Psychology. MIT Press.
- Meng, Q., & Kang, J. (2016). Effect of sound-related activities on human behaviours and acoustic comfort in urban open spaces. Science of the Total Environment, 573, 481–493. https://doi.org/https://doi.org/10.1016/j.scitotenv.2016.08.130
- Min, Z., Jie, Z., Xiao, X., Mengyuan, Q., Youhai, L., Hui, Z., Tz-Hsuan, T., Lin, Z., & Meng, H. (2020). How destination music affects tourists’ behaviors: Travel with music in Lijiang, China. Asia Pacific Journal of Tourism Research, 25(2), 131–144. https://doi.org/https://doi.org/10.1080/10941665.2019.1683046
- Morrison, M., Gan, S., Dubelaar, C., & Oppewal, H. (2011). In-store music and aroma influences on shopper behavior and satisfaction. Journal of Business Research, 64(6), 558–564. https://doi.org/https://doi.org/10.1016/j.jbusres.2010.06.006
- North, A. C., & Hargreaves, D. J. (2010). Liking, arousal potential, and the emotions expressed by music. Scandinavian Journal of Psychology, 38(1), 45–53. https://doi.org/https://doi.org/10.1111/1467-9450.00008
- Nunkoo, R., & Ramkissoon, H. (2012). Structural equation modelling and regression analysis in tourism research. Current Issues in Tourism, 15(8), 777–802. https://doi.org/https://doi.org/10.1080/13683500.2011.641947
- Nunkoo, R., Ramkissoon, H., & Gursoy, D. (2013). Use of structural equation modeling in tourism research. Journal of Travel Research, 759–771. https://doi.org/https://doi.org/10.1177/0047287513478503
- Nunnally, J. C. (1978). Psychometric theory (2nd ed.). McGraw Hill.
- Parasuraman, A., Zeithaml, V., & Berry, L. (1988). Servqual: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12–40.
- Pijanowski, B. C., Farina, A., Gage, S. H., Dumyahn, S. L., & Krause, B. L. (2011). What is soundscape ecology? An introduction and overview of an emerging new science. Landscape Ecology, 26(9), 1213–1232. https://doi.org/https://doi.org/10.1007/s10980-011-9600-8
- Porteous, J. (1990). Landscapes of the mind: Worlds of senseand metaphor. University of Toronto Press.
- Prayag, G., Hosany, S., & Odeh, K. (2013). The role of tourists’ emotional experiences and satisfaction in understanding behavioral intentions. Journal of Destination Marketing & Management, 2(2), 118–127. https://doi.org/https://doi.org/10.1016/j.jdmm.2013.05.001
- Qiu, M., Zhang, J., & Zheng, C. (2018). Exploring tourists’ soundscape emotion and its impact on sustainable tourism development. Asia Pacific Journal of Tourism Research, 23(9), 862–880. https://doi.org/https://doi.org/10.1080/10941665.2018.1494614
- Rajaguru, R. (2014). Motion Picture-induced visual, Vocal and Celebrity effects on tourism Motivation: Stimulus organism response model. Asia Pacific Journal of Tourism Research, 19(4), 375–388. https://doi.org/https://doi.org/10.1080/10941665.2013.764337
- Reisinger, Y., & Mavondo, F. (2007). Structural equation modeling: Critical issues and New Developments. Journal of Travel & Tourism Marketing, 21(4), 41–71. https://doi.org/https://doi.org/10.1300/J073v21n04_05
- Russell, J. A., & Pratt, G. (1980). A description of the affective quality attributed toenvironments. Journal of Personality & Social Psychology, 38(2), 311–322. https://doi.org/https://doi.org/10.1037/0022-3514.38.2.311
- Ryu, K., & Jang, S. S. (2016). The effect of environmental perceptions on behavioral intentions through emotions: The case of upscale restaurants. Journal of Hospitality & Tourism Research, 31(1), 56–72. https://doi.org/https://doi.org/10.1177/1096348006295506
- Schafer, R. M. (1997). The soundscape: Our sonic environment and the tuning of the world. Alfred Knopf.
- Sherman, E., Mathur, A., & Smith, R. B. (1997). Store environment and consumer purchase behavior: Mediating role of consumer emotions. Psychology & Marketing, 14(4), 361–378. https://doi.org/https://doi.org/10.1002/(SICI)1520-6793(199707)14:43.0.CO;2-7
- Sun, K., De Coensel, B., Filipan, K., Aletta, F., Van Renterghem, T., De Pessemier, T., Joseph, W., & Botteldooren, D. (2019). Classification of soundscapes of urban public open spaces. Landscape and Urban Planning, 189, 139–155. https://doi.org/https://doi.org/10.1016/j.landurbplan.2019.04.016
- Taff, D., Newman, P., Lawson, S. R., Bright, A., Marin, L., Gibson, A., & Archie, T. (2014). The role of messaging on acceptability of military aircraft sounds in Sequoia National Park. Applied Acoustics, 84, 122–128. https://doi.org/https://doi.org/10.1016/j.apacoust.2013.09.012
- Torresin, S., Albatici, R., Aletta, F., Babich, F., & Kang, J. (2019). Assessment methods and factors determining positive indoor soundscapes in residential buildings: A systematic review. Sustainability, 11, 5290. https://doi.org/https://doi.org/10.3390/su11195290
- Tracey, M., Vonderembse, M. A., & Lim, J.-S. (1999). Manufacturing technology and strategy formulation: Keys to enhancing competitiveness and improving performance. Journal of Operations Management, 17(4), 411–428. https://doi.org/https://doi.org/10.1016/S0272-6963(98)00045-X
- Tsaur, S.-H., Luoh, H.-F., & Syue, S.-S. (2015). Positive emotions and behavioral intentions of customers in full-service restaurants: Does aesthetic labor matter? International Journal of Hospitality Management, 51, 115–126. https://doi.org/https://doi.org/10.1016/j.ijhm.2015.08.015
- Tuan, Y. F. (1990). Topophilia: A study of environmental perceptions, attitudes, and values. Columbia University Press.
- Tussyadiah, I. P., Wang, D., Jung, T. H., & tom Dieck, M. C. (2018). Virtual reality, presence, and attitude change: Empirical evidence from tourism. Tourism Management, 66, 140–154. https://doi.org/https://doi.org/10.1016/j.tourman.2017.12.003
- Verhagen, T., & van Dolen, W. (2011). The influence of online store beliefs on consumer online impulse buying: A model and empirical application. Information & Management, 48(8), 320–327. https://doi.org/https://doi.org/10.1016/j.im.2011.08.001
- Waitt, G., & Duffy, M. (2010). Listening and tourism studies. Annals of Tourism Research, 37(2), 457–477. https://doi.org/https://doi.org/10.1016/j.annals.2009.10.017
- Ward, L. M., & Russell, J. A. (1981). The psychological representation of molar physical environments. Journal of Experimental Psychology: General, 110(2), 121–152. https://doi.org/https://doi.org/10.1037/0096-3445.110.2.121
- Watts, G. R., & Pheasant, R. J. (2015). Tranquillity in the Scottish Highlands and Dartmoor National Park – The importance of soundscapes and emotional factors. Applied Acoustics, 89, 297–305. https://doi.org/https://doi.org/10.1016/j.apacoust.2014.10.006
- Wu, Y., & Li, E. Y. (2018). Marketing mix, customer value, and customer loyalty in social commerce: A stimulus-organism-response perspective. Internet Research, 28(1), 74–104. https://doi.org/https://doi.org/10.1108/IntR-08-2016-0250
- Yüksel, A. (2007). Tourist shopping habitat: Effects on emotions, shopping value and behaviours. Tourism Management, 28(1), 58–69. https://doi.org/https://doi.org/10.1016/j.tourman.2005.07.017
- Zentner, M., Grandjean, D., & Scherer, K. R. (2008). Emotions evoked by the sound of music: Characterization, classification, and measurement. Emotion, 8(4), 494–521. https://doi.org/https://doi.org/10.1037/1528-3542.8.4.494
- Zhang, H., Zhang, J., Cheng, S., Lu, S., & Shi, C. (2012). Role of constraints in Chinese calligraphic landscape experience: An extension of a leisure constraints model. Tourism Management, 33(6), 1398–1407. https://doi.org/https://doi.org/10.1016/j.tourman.2012.01.001