592
Views
3
CrossRef citations to date
0
Altmetric
Regular Articles

Understanding the smartphone usage of Chinese outbound tourists in their shopping practices

& ORCID Icon
Pages 2955-2968 | Received 07 Jul 2021, Accepted 23 Nov 2021, Published online: 27 Dec 2021

References

  • Angrosino, M. (2007). Doing ethnographic and observational research. Sage.
  • Arnold, M. (2003). On the phenomenology of technology: The ‘Janus-faces’ of mobile phones. Information and Organization, 13(4), 231–256. https://doi.org/10.1016/S1471-7727(03)00013-7
  • Ayeh, J. K. (2018). Distracted gaze: Problematic use of mobile technologies in vacation contexts. Tourism Management Perspectives, 26, 31–38. https://doi.org/10.1016/j.tmp.2018.01.002
  • Bian, Y. (2019). Guanxi: How China works. Polity.
  • Bloomfield, B. P., Latham, Y., & Vurdubakis, T. (2010). Bodies, technologies and action possibilities: When is an affordance? Sociology, 44(3), 415–433. https://doi.org/10.1177/0038038510362469
  • Borghini, S., Sherry, J. F., & Joy, A. (2021). Attachment to and detachment from favorite stores: An affordance theory perspective. Journal of Consumer Research, 47(6), 890–913. https://doi.org/10.1093/jcr/ucaa044
  • Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
  • Bryman, A. (2016). Social research methods. Oxford University Press.
  • Cai, W., McKenna, B., & Waizenegger, L. (2020). Turning it off: Emotions in digital-free travel. Journal of Travel Research, 59(5), 909–927. https://doi.org/10.1177/0047287519868314
  • Cai, W., McKenna, B., Wassler, P., & Williams, N. L. (2021). Rethinking knowledge creation in information technology and tourism. Journal of Travel Research, 60(6), 1377–1384. https://doi.org/10.1177/0047287520946100
  • Canhoto, A. I. (2021). Leveraging machine learning in the global fight against money laundering and terrorism financing: An affordances perspective. Journal of Business Research, 131, 441–452. https://doi.org/10.1016/j.jbusres.2020.10.012
  • Cavalinhos, S., Marques, S. H., & Salgueiro, M. d. F. (2021). The use of mobile devices in-store and the effect on shopping experience: A systematic literature review and research agenda. International Journal of Consumer Studies, 45(6), 1198–1216. https://doi.org/10.1111/ijcs.12690
  • China Tourism Academy. (2020). Annual report of China outbound tourism development 2020. Tourism Education Press.
  • Choi, M. J., Heo, C. Y., & Law, R. (2016). Developing a typology of Chinese shopping tourists: An application of the Schwartz model of universal human values. Journal of Travel & Tourism Marketing, 33(2), 1–24. https://doi.org/10.1080/10548408.2014.969393
  • Clark, N. (2014). Catering to the Chinese shopper’s grand tour. The New York Times. https://www.nytimes.com/2014/02/04/business/international/catering-to-the-chinese-shoppers-grand-tour.html
  • Cohen, S. A., Prayag, G., & Moital, M. (2014). Consumer behaviour in tourism: Concepts, influences and opportunities. Current Issues in Tourism, 17(10), 872–909. https://doi.org/10.1080/13683500.2013.850064
  • Correia, A., Kozak, M., & Kim, S. (2018). Luxury shopping orientations of mainland Chinese tourists in Hong Kong. Tourism Economics, 24(1), 92–108. https://doi.org/10.1177/1354816617725453
  • Dayour, F., Park, S., & Kimbu, A. N. (2019). Backpackers’ perceived risks towards smartphone usage and risk reduction strategies: A mixed methods study. Tourism Management, 72, 52–68. https://doi.org/10.1016/j.tourman.2018.11.003
  • Dickinson, J. E., Hibbert, J. F., & Filimonau, V. (2016). Mobile technology and the tourist experience: (Dis) connection at the campsite. Tourism Management, 57, 193–201. https://doi.org/10.1016/j.tourman.2016.06.005
  • Duffy, A. (2019). Two-way street: How smartphones and the social web impact the traveller’s liminal gaze. Mobile Media & Communication, 7(1), 60–75. https://doi.org/10.1177/2050157918772858
  • Faulds, D. J., Mangold, W. G., Raju, P. S., & Valsalan, S. (2018). The mobile shopping revolution: Redefining the consumer decision process. Business Horizons, 61(2), 323–338. https://doi.org/10.1016/j.bushor.2017.11.012
  • Fong, L. H. N., Lam, L. W., & Law, R. (2017). How locus of control shapes intention to reuse mobile apps for making hotel reservations: Evidence from Chinese consumers. Tourism Management, 61, 331–342. https://doi.org/10.1016/j.tourman.2017.03.002
  • Fuentes, C., & Svingstedt, A. (2017). Mobile phones and the practice of shopping: A study of how young adults use smartphones to shop. Journal of Retailing and Consumer Services, 38, 137–146. https://doi.org/10.1016/j.jretconser.2017.06.002
  • Gibson, J. J. (1979). The ecological approach to visual perception. Taylor & Francis.
  • Giddens, A. (1984). The constitution of society: Outline of the theory of structuration. Polity Press.
  • Gupta, A., Dogra, N., & George, B. (2018). What determines tourist adoption of smartphone apps? An analysis based on the UTAUT-2 framework. Journal of Hospitality and Tourism Technology, 9(1), 50–64. https://doi.org/10.1108/JHTT-02-2017-0013
  • Heft, H. (1989). Affordances and the body: An intentional analysis of Gibson’s ecological approach to visual perception. Journal for the Theory of Social Behaviour, 19(1), 1–30. https://doi.org/10.1111/j.1468-5914.1989.tb00133.x
  • Hung, K., Qiu Zhang, H., Guillet, B. D., & Wang, L. (2020). China watching: Luxury consumption and its implications. Journal of Travel & Tourism Marketing, 37(5), 577–592. https://doi.org/10.1080/10548408.2018.1525470
  • Jin, H., Moscardo, G., & Murphy, L. (2020). Exploring Chinese outbound tourist shopping: A social practice framework. Journal of Travel Research, 59(1), 156–172. https://doi.org/10.1177/0047287519826303
  • Jin, H., Moscardo, G., & Murphy, L. (2021a). Unfolding Chinese tourist shopping practices: An observational study. Tourism Review, 76(2), 460–472. https://doi.org/10.1108/TR-10-2019-0418
  • Jin, H., Moscardo, G., & Murphy, L. (2021b). Unraveling the mechanisms behind Chinese outbound tourist shopping: A social practice perspective. Journal of Hospitality & Tourism Research, 45(4), 629–651. https://doi.org/10.1177/1096348020956690
  • Jin, X., Bao, J., & Tang, C. (2021). Profiling and evaluating Chinese consumers regarding post-COVID-19 travel. Current Issues in Tourism, 1–17. https://doi.org/10.1080/13683500.2021.1874313
  • Kirova, V., & Thanh, T. V. (2019). Smartphone use during the leisure theme park visit experience: The role of contextual factors. Information & Management, 56(5), 742–753. https://doi.org/10.1016/j.im.2018.11.008
  • Kwek, A., & Lee, Y.-S. (2013). Consuming tourism experiences: Mainland Chinese corporate travellers in Australia. Journal of Vacation Marketing, 19(4), 301–315. https://doi.org/10.1177/1356766712473995
  • Lamers, M., & Pashkevich, A. (2018). Short-circuiting cruise tourism practices along the Russian Barents Sea coast? The case of Arkhangelsk. Current Issues in Tourism, 21(4), 440–454. https://doi.org/10.1080/13683500.2015.1092947
  • Lee, J.-S., & Choi, M. (2020). Examing the asymmetric effect of multi-shopping tourism attributes on overall shopping destination satisfaction. Journal of Travel Research, 59(2), 295–314. https://doi.org/10.1177/0047287519832373
  • Li, F., & Ryan, C. (2018). Souvenir shopping experiences: A case study of Chinese tourists in North Korea. Tourism Management, 64, 142–153. https://doi.org/10.1016/j.tourman.2017.08.006
  • Lin, Y. H., & Lin, K. Q. R. (2006). Assessing mainland Chinese visitors’ satisfaction with shopping in Taiwan. Asia Pacific Journal of Tourism Research, 11(3), 247–268. https://doi.org/10.1080/10941660600753281
  • Park, S., & Tussyadiah, I. P. (2017). Multidimensional facets of perceived risk in mobile travel booking. Journal of Travel Research, 56(7), 854–867. https://doi.org/10.1177/0047287516675062
  • Patton, M. Q. (2002). Qualitative research & evaluation methods (3rd ed.). SAGE.
  • Pourfakhimi, S., Duncan, T., Ould, L., Allan, K., Coetzee, W., & Fuchs, M. (2020). Acceptance and adoption of eTourism technologies. In Z. Xiang M. Fuchs, U. Gretzel, & W. Höpken (Eds.) Handbook of e-Tourism (pp. 1–31). Springer.
  • Raymond, C. M., Kyttä, M., & Stedman, R. (2017). Sense of place, fast and slow: The potential contributions of affordance theory to sense of place. Frontiers in Psychology, 8, 1674. https://doi.org/10.3389/fpsyg.2017.01674
  • Reckwitz, A. (2002). Toward a theory of social practices a development in culturalist theorizing. European Journal of Social Theory, 5(2), 243–263. https://doi.org/10.1177/13684310222225432
  • Shove, E., Pantzar, M., & Watson, M. (2012). The dynamics of social practice: Everyday life and how it changes. Sage.
  • Spradley, J. P. (1980). Participant observation. Harcourt College Publishers.
  • Timothy, D. J. (2005). Shopping tourism, retailing, and leisure. Channel View Publications.
  • Tsang, N. K. F., Lee, L. Y.-S., & Liu, C. K. L. (2014). Understanding the shopping motivation of mainland Chinese tourists in Hong Kong. Journal of China Tourism Research, 10(3), 323–346. https://doi.org/10.1080/19388160.2013.873329
  • Tussyadiah, I. P. (2016). The influence of innovativeness on on-site smartphone use among American travelers: Implications for context-based push marketing. Journal of Travel & Tourism Marketing, 33(6), 806–823. https://doi.org/10.1080/10548408.2015.1068263
  • United Nations World Tourism Organization. (2011). Technology in tourism (Affliliate Members Global Report, Vol. 1). https://doi.org/10.18111/9789284414567
  • Waizenegger, L., McKenna, B., Cai, W., & Bendz, T. (2020). An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems, 29(4), 429–442. https://doi.org/10.1080/0960085X.2020.1800417
  • Wang, D., Park, S., & Fesenmaier, D. R. (2012). The role of smartphones in mediating the touristic experience. Journal of Travel Research, 51(4), 371–387. https://doi.org/10.1177/0047287511426341
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2014). Adapting to the mobile world: A model of smartphone use. Annals of Tourism Research, 48, 11–26. https://doi.org/10.1016/j.annals.2014.04.008
  • Wang, D., Xiang, Z., & Fesenmaier, D. R. (2016). Smartphone use in everyday life and travel. Journal of Travel Research, 55(1), 52–63. https://doi.org/10.1177/0047287514535847
  • Wong, I. A., & Wan, Y. K. P. (2013). A systematic approach to scale development in tourist shopping satisfaction: Linking destination attributes and shopping experience. Journal of Travel Research, 52(1), 29–41. https://doi.org/10.1177/0047287512457263
  • World Travel and Tourism Council. (2019). Mobile payments in travel & tourism: Unlocking the potential. https://wttc.org/Portals/0/Documents/Reports/2019/Security_and_Travel_Facilitation_Seamless_Travel_Journey_Mobile_Payments_in_Travel_and_Tourism_Mar_2019.pdf?ver=2021-02-25-182803-757
  • Yeung, R. M. W., & Yee, W. M. S. (2012). A profile of the mainland Chinese cross-border shoppers: Cluster and discriminant analysis. Tourism Management Perspectives, 4, 106–112. https://doi.org/10.1016/j.tmp.2012.06.001
  • Yu, X., Anaya, G. J., Miao, L., Lehto, X., & Wong, I. A. (2018). The impact of smartphones on the family vacation experience. Journal of Travel Research, 57(5), 579–596. https://doi.org/10.1177/0047287517706263
  • Zhu, D., Xu, H., & Jiang, L. (2016). Behind buying: The Chinese gaze on European commodities. Asia Pacific Journal of Tourism Research, 21(3), 293–311. https://doi.org/10.1080/10941665.2015.1048263

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.