1,063
Views
4
CrossRef citations to date
0
Altmetric
Articles

Corporate social responsibility, workplace spirituality and their effects on green promotive and prohibitive voice behaviours

, ORCID Icon &
Pages 1142-1158 | Received 04 May 2021, Accepted 31 Mar 2023, Published online: 12 Apr 2023

References

  • Afsar, B., Badir, Y., & Kiani, U. S. (2016). Linking spiritual leadership and employee pro-environmental behavior: The influence of workplace spirituality, intrinsic motivation, and environmental passion. Journal of Environmental Psychology, 45, 79–88. https://doi.org/10.1016/j.jenvp.2015.11.011
  • Afsar, B., & Umrani, W. A. (2020). Corporate social responsibility and pro-environmental behavior at workplace: The role of moral reflectiveness, coworker advocacy, and environmental commitment. Corporate Social Responsibility and Environmental Management, 27(1), 109–125. https://doi.org/10.1002/csr.1777
  • Aguinis, H. (2011). Organizational responsibility: Doing good and doing well. In S. Zedeck (Ed.), APA handbook of industrial and organizational psychology (Vol. 3) (pp. 855–879). American Psychological Association.
  • Aguinis, H., & Glavas, A. (2019). On corporate social responsibility, sensemaking, and the search for meaningfulness through work. Journal of Management, 45(3), 1057–1086. https://doi.org/10.1177/0149206317691575
  • Ahmad, N., Ullah, Z., Arshad, M. Z., waqas Kamran, H., Scholz, M., & Han, H. (2021). Relationship between corporate social responsibility at the micro-level and environmental performance: the mediating role of employee pro-environmental behavior and the moderating role of gender. Sustainable Production and Consumption, 27, 1138–1148. https://doi.org/10.1016/j.spc.2021.02.034
  • Alsheyab, M., Filimon, N., & Fusté-Forné, F. (2023). Hospitality management in times of crisis: a corporate social responsibility perspective. International Journal of Islamic and Middle Eastern Finance and Management. https://doi.org/10.1108/IMEFM-03-2022-0122
  • Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. https://doi.org/10.1037/0033-2909.103.3.411
  • Ari, E., Karatepe, O. M., Rezapouraghdma, H., & Avci, T. (2020). A conceptual model for green human resource management: Indicators, differential pathways, and multiple pro-environmental outcomes. Sustainability, 12(17), 1–18. https://doi.org/10.3390/su12177089
  • Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review, 14(1), 20–39. https://doi.org/10.2307/258189
  • Ashmos, D. P., & Duchon, D. (2000). Spirituality at work: A conceptualization and measure. Journal of Management Inquiry, 9(2), 134–145. https://doi.org/10.1177/105649260092008
  • Babakus, E., Yavas, U., & Eroglu, S. (2005). Gender effects on relational and core service dimensions of hotel choice decisions. Journal of Relationship Marketing, 4(1), 3–20. https://doi.org/10.1300/J366v04n01_02
  • Bagozzi, R. P., & Heatherton, T. F. (1994). A general approach to representing multifaceted personality constructs: Application to state self-esteem. Structural Equation Modeling: A Multidisciplinary Journal, 1(1), 35–67. https://doi.org/10.1080/10705519409539961
  • Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94. https://doi.org/10.1007/BF02723327
  • Bailey, C., Yeoman, R., Madden, A., Thompson, M., & Kerridge, G. (2019). A review of the empirical literature on meaningful work: Progress and research agenda. Human Resource Development Review, 18(1), 83–113. https://doi.org/10.1177/1534484318804653
  • Bandura, A. (1991). Social cognitive theory of self-regulation. Organizational Behavior and Human Decision Processes, 50(2), 248–287. https://doi.org/10.1016/0749-5978(91)90022-L
  • Bauman, C. W., & Skitka, L. J. (2012). Corporate social responsibility as a source of employee satisfaction. Research in Organizational Behavior, 32, 63–86. https://doi.org/10.1016/j.riob.2012.11.002
  • Bibi, S., Khan, A., Hayat, H., Panniello, U., Alam, M., & Farid, T. (2022). Do hotel employees really care for corporate social responsibility (CSR): A happiness approach to employee innovativeness. Current Issues in Tourism, 25(4), 541–558. https://doi.org/10.1080/13683500.2021.1889482
  • Casey, D., & Sieber, S. (2016). Employees, sustainability and motivation: Increasing employee engagement by addressing sustainability and corporate social responsibility. Research in Hospitality Management, 6(1), 69–76. https://doi.org/10.2989/RHM.2016.6.1.9.1297
  • Chamberlin, M., Newton, D. W., & LePine, J. A. (2017). A meta-analysis of voice and its promotive and prohibitive forms: Identification of key associations, distinctions, and future research directions. Personnel Psychology, 70(1), 11–71. https://doi.org/10.1111/peps.12185
  • Chen, S. J., Wang, M. J., & Lee, S. H. (2018). Transformational leadership and voice behaviors: The mediating effect of employee perceived meaningful work. Personnel Review, 47(3), 694–708. https://doi.org/10.1108/PR-01-2017-0016
  • De Carlo, A., Dal Corso, L., Carluccio, F., Colledani, D., & Falco, A. (2020). Positive supervisor behaviors and employee performance: The serial mediation of workplace spirituality and work engagement. Frontiers in Psychology, 11, 1834. https://doi.org/10.3389/fpsyg.2020.01834
  • Deci, E. L., & Ryan, R. M. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01
  • De Roeck, K., & Maon, F. (2018). Building the theoretical puzzle of employees’ reactions to corporate social responsibility: An integrative conceptual framework and research agenda. Journal of Business Ethics, 149(3), 609–625. https://doi.org/10.1007/s10551-016-3081-2
  • Farmaki, A., & Stergiou, D. P. (2021). Corporate social responsibility and employee moral identity: A practice-based approach. Current Issues in Tourism, 24(18), 2554–2572. https://doi.org/10.1080/13683500.2020.1850654
  • Fatoki, O. (2019). Hotel employees’ pro-environmental behaviour: Effect of leadership behaviour, institutional support and workplace spirituality. Sustainability, 11(15), 4135. https://doi.org/10.3390/su11154135
  • Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104
  • Fuller, C. M., Simmering, M. J., Atinc, G., Atinc, Y., & Babin, B. J. (2016). Common methods variance detection in business research. Journal of Business Research, 69(8), 3192–3198. https://doi.org/10.1016/j.jbusres.2015.12.008
  • Haldorai, K., Kim, W. G., Chang, H. S., & Li, J. J. (2020). Workplace spirituality as a mediator between ethical climate and workplace deviant behavior. International Journal of Hospitality Management, 86, 102372. https://doi.org/10.1016/j.ijhm.2019.102372
  • He, J., Zhang, H., & Morrison, A. M. (2019). The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31(6), 2582–2598. https://doi.org/10.1108/IJCHM-05-2018-0378
  • Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modeling: guidelines for determining model fit. Electronic Journal of Business Research Methods, 6(1), 53–60.
  • Hunsaker, W. D., & Ding, W. (2022). Workplace spirituality and innovative work behavior: the role of employee flourishing and workplace satisfaction. Employee Relations: The International Journal, 44(6), 1355–1371. https://doi.org/10.1108/ER-01-2021-0032
  • Jeanson, S., & Michinov, E. (2020). What is the key to researchers’ job satisfaction? One response is professional identification mediated by work engagement. Current Psychology, 39(2), 518–527. https://doi.org/10.1007/s12144-017-9778-2
  • Jena, L. K. (2022). Does workplace spirituality lead to raising employee performance? The role of citizenship behavior and emotional intelligence. International Journal of Organizational Analysis, 30(6), 1309–1334. https://doi.org/10.1108/IJOA-06-2020-2279
  • Jin, J. H., & Lee, E. J. (2019). The mediating effect of workplace spirituality on the relation between job stress and job satisfaction of cancer survivors returning to work. International Journal of Environmental Research and Public Health, 16(19), 3510. https://doi.org/10.3390/ijerph16193510
  • Joreskog, K., & Sorbom, D. (1996). LISREL 8: user’s reference guide. Scientific Software International, Inc.
  • Judd, C. M., Smith, E. R., & Kidder, L. H. (1991). Research methods in social relations (6th ed). Holt, Rinehart and Winston, Inc.
  • Jurkiewicz, C. L., & Giacalone, R. A. (2004). A values framework for measuring the impact of workplace spirituality on organizational performance. Journal of Business Ethics, 49(2), 129–142. https://doi.org/10.1023/B:BUSI.0000015843.22195.b9
  • Karatepe, O. M., Rezapouraghdam, H., & Hassannia, R. (2021). Does employee engagement mediate the influence of psychological contract breach on pro-environmental behaviors and intent to remain with the organization in the hotel industry? Journal of Hospitality Marketing & Management, 30(3), 326–353. https://doi.org/10.1080/19368623.2020.1812142
  • Karatepe, O. M., Saydam, M., & Okumus, F. (2021). COVID-19, mental health problems and their detrimental effects on hotel employees’ propensity to be late for work, absenteeism, and life satisfaction. Current Issues in Tourism, 24(7), 934–951. https://doi.org/10.1080/13683500.2021.1884665
  • Karatepe, T., Ozturen, A., Karatepe, O. M., Uner, M. M., & Kim, T. T. (2022). Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes. International Journal of Contemporary Hospitality Management, 34(8), 3084–3112. https://doi.org/10.1108/IJCHM-10-2021-1242
  • Kim, J., Kim, H. R., Lacey, R., & Suh, J. (2018). How CSR impact meaning of work and dysfunctional customer behavior. Journal of Service Theory and Practice, 28(4), 507–523. https://doi.org/10.1108/JSTP-01-2018-0018
  • Kline, R. B. (2011). Principles and practice of structural equation modeling (3rd ed). The Guilford Press.
  • Kong, L., Sial, M. S., Ahmad, N., Sehleanu, M., Li, Z., Zia-Ud-Din, M., & Badulescu, D. (2021). CSR as a potential motivator to shape employees’ view towards nature for a sustainable workplace environment. Sustainability, 13(3), 1499. https://doi.org/10.3390/su13031499
  • Landis, R. S., Beal, D. J., & Tesluk, P. E. (2000). A comparison of approaches to forming composite measures in structural equation models. Organizational Research Methods, 3(2), 186–207. https://doi.org/10.1177/109442810032003
  • Lata, M., & Chaudhary, R. (2022). Workplace spirituality and employee incivility: Exploring the role of ethical climate and narcissism. International Journal of Hospitality Management, 102, 103178. https://doi.org/10.1016/j.ijhm.2022.103178
  • Latif, M. A., & Aziz, M. S. (2018). Workplace spirituality and pro-environmental behavior: The role of employee engagement and environmental awareness. Global Journal of Management and Business Research, 18(5), 1–13.
  • Lee, Y. K., Lee, K. H., & Li, D. X. (2012). The impact of CSR on relationship quality and relationship outcomes: A perspective of service employees. International Journal of Hospitality Management, 31(3), 745–756. https://doi.org/10.1016/j.ijhm.2011.09.011
  • Liang, J., Farh, C. I., & Farh, J. L. (2012). Psychological antecedents of promotive and prohibitive voice: A two-wave examination. Academy of Management Journal, 55(1), 71–92. https://doi.org/10.5465/amj.2010.0176
  • Liu, Y., Liu, S., Zhang, Q., & Hu, L. (2021). Does perceived corporate social responsibility motivate hotel employees to voice? The role of felt obligation and positive emotions. Journal of Hospitality and Tourism Management, 48, 182–190. https://doi.org/10.1016/j.jhtm.2021.06.006
  • Lysova, E. I., Allan, B. A., Dik, B. J., Duffy, R. D., & Steger, M. F. (2019). Fostering meaningful work in organizations: A multi-level review and integration. Journal of Vocational Behavior, 110, 374–389. https://doi.org/10.1016/j.jvb.2018.07.004
  • Mao, Y., He, J., Morrison, A. M., & Coca-Stefaniak, J. A. (2021). Effects of tourism CSR on employee psychological capital in the COVID-19 crisis: From the perspective of conservation of resources theory. Current Issues in Tourism, 24(19), 2716–2734. https://doi.org/10.1080/13683500.2020.1770706
  • Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. the MIT Press.
  • Mhatre, S. G., & Mehta, N. K. (2023). A review of workplace spirituality: Identifying present development and future research agenda. Management Research Review. https://doi.org/10.1108/MRR-11-2021-0800
  • Milliman, J., Czaplewski, A. J., & Ferguson, J. (2003). Workplace spirituality and employee work attitudes: An exploratory empirical assessment. Journal of Organizational Change Management, 16(4), 426–447. https://doi.org/10.1108/09534810310484172
  • Milliman, J., Gatling, A., & Kim, J. S. (2018). The effect of workplace spirituality on hospitality employee engagement, intention to stay, and service delivery. Journal of Hospitality and Tourism Management, 35, 56–65. https://doi.org/10.1016/j.jhtm.2018.03.002
  • Mohammed, S. M., & Elashram, R. E. (2022). The impact of spiritual leadership on workplace spirituality in the light the COVID-19 pandemic in the governmental health sector. Leadership & Organization Development Journal, 43(4), 623–637. https://doi.org/10.1108/LODJ-11-2021-0515
  • Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38. https://doi.org/10.1177/002224299405800302
  • Naseer, S., Syed, F., Nauman, S., Fatima, T., Jameel, I., & Riaz, N. (2020). Understanding how leaders’ humility promotes followers’ emotions and ethical behaviors: Workplace spirituality as a mediator. The Journal of Positive Psychology, 15(3), 407–419. https://doi.org/10.1080/17439760.2019.1615103
  • Nazir, O., & Islam, J. U. (2020). Influence of CSR-specific activities on work engagement and employees’ innovative work behavior: An empirical investigation. Current Issues in Tourism, 23(24), 3054–3072. https://doi.org/10.1080/13683500.2019.1678573
  • Nazir, O., Islam, J. U., & Rahman, Z. (2021). Effect of CSR participation on employee sense of purpose and experienced meaningfulness: A self-determination theory perspective. Journal of Hospitality and Tourism Management, 46, 123–133. https://doi.org/10.1016/j.jhtm.2020.12.002
  • Ones, D. S., & Dilchert, S. (2012). Environmental sustainability at work: A call to action. Industrial and Organizational Psychology, 5(4), 444–466. https://doi.org/10.1111/j.1754-9434.2012.01478.x
  • Otaye-Ebede, L., Shaffakat, S., & Foster, S. (2020). A multilevel model examining the relationships between workplace spirituality, ethical climate and outcomes: A social cognitive theory perspective. Journal of Business Ethics, 166(3), 611–626. https://doi.org/10.1007/s10551-019-04133-8
  • Ouyang, Z., Sang, J., Li, P., & Peng, J. (2015). Organizational justice and job insecurity as mediators of the effect of emotional intelligence on job satisfaction: A study from China. Personality and Individual Differences, 76, 147–152. https://doi.org/10.1016/j.paid.2014.12.004
  • Pérez, A., & De Los, M. D. M. G. (2023). CSR communication and media channel choice in the hospitality and tourism industry. Tourism Management Perspectives, 45, 101066. https://doi.org/10.1016/j.tmp.2022.101066
  • Petchsawang, P., & McLean, G. N. (2017). Workplace spirituality, mindfulness meditation, and work engagement. Journal of Management, Spirituality & Religion, 14(3), 216–244. https://doi.org/10.1080/14766086.2017.1291360
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879
  • Rahmawati, P. I., Jiang, M., Law, A., Wiranatha, A. S., & DeLacy, T. (2019). Spirituality and corporate social responsibility: an empirical narrative from the Balinese tourism industry. Journal of Sustainable Tourism, 27(1), 156–172. https://doi.org/10.1080/09669582.2018.1513006
  • Rezapouraghdam, H., Alipour, H., & Darvishmotevali, M. (2018). Employee workplace spirituality and pro-environmental behavior in the hotel industry. Journal of Sustainable Tourism, 26(5), 740–758. https://doi.org/10.1080/09669582.2017.1409229
  • Rezapouraghdam, H., Karatepe, O. M., & Enea, C. (2022). Sustainable recovery for people and the planet through spirituality-induced connectedness in the hospitality and tourism industry. Journal of Hospitality and Tourism Insights. https://doi.org/10.1108/JHTI-03-2022-0103
  • Rupp, D. E., Ganapathi, J., Aguilera, R. V., & Williams, C. A. (2006). Employee reactions to corporate social responsibility: An organizational justice framework. Journal of Organizational Behavior, 27(4), 537–543. https://doi.org/10.1002/job.380
  • Srivastava, S., & Gupta, P. (2022). Workplace spirituality as panacea for waning well-being during the pandemic crisis: A SDT perspective. Journal of Hospitality and Tourism Management, 50, 375–388. https://doi.org/10.1016/j.jhtm.2021.11.014
  • Su, L., & Swanson, S. R. (2019). Perceived corporate social responsibility’s impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship. Tourism Management, 72, 437–450. https://doi.org/10.1016/j.tourman.2019.01.009
  • Su, L., Swanson, S. R., Hsu, M., & Chen, X. (2017). How does perceived corporate social responsibility contribute to green consumer behavior of Chinese tourists: A hotel context. International Journal of Contemporary Hospitality Management, 29(12), 3157–3176. https://doi.org/10.1108/IJCHM-10-2015-0580
  • Supanti, D., & Butcher, K. (2019). Is corporate social responsibility (CSR) participation the pathway to foster meaningful work and helping behavior for millennials? International Journal of Hospitality Management, 77, 8–18. https://doi.org/10.1016/j.ijhm.2018.06.001
  • Tabrizi, R. S., Karatepe, O. M., Rezapouraghdam, H., Rescalvo-Martin, E., & Enea, C. (2023). Green human resource management, job embeddedness and their effects on restaurant employees’ green voice behaviors. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-06-2022-0750
  • Tian, Q., & Robertson, J. L. (2019). How and when does CSR affect employees’ engagement in voluntary pro-environmental behavior? Journal of Business Ethics, 155(2), 399–412. https://doi.org/10.1007/s10551-017-3497-3
  • Tuan, L. T. (2018). Activating tourists’ citizenship behavior for the environment: The roles of CSR and frontline employees’ citizenship behavior for the environment. Journal of Sustainable Tourism, 26(7), 1178–1203. https://doi.org/10.1080/09669582.2017.1330337
  • Turner, J. C., Hogg, M. A., Oakes, P. J., Reicher, S. D., & Wetherell, M. S. (1987). Rediscovering the social group: A self-categorization theory. Basil Blackwell.
  • Van Dyne, L., & LePine, J. A. (1998). Helping and voice extra-role behaviors: Evidence of construct and predictive validity. Academy of Management Journal, 41(1), 108–119. https://doi.org/10.2307/256902
  • Wang, J., Zhang, Z., & Jia, M. (2020). Echoes of corporate social responsibility: how and when does CSR influence employees’ promotive and prohibitive voices? Journal of Business Ethics, 167(2), 253–269. https://doi.org/10.1007/s10551-019-04151-6
  • Wen, T., Zhang, Q., & Li, Y. (2021). Why small tourism enterprises behave responsibly: Using job embeddedness and place attachment to predict corporate social responsibility activities. Current Issues in Tourism, 24(10), 1435–1450. https://doi.org/10.1080/13683500.2020.1797648
  • Yang, F., & Gao, L. (2023). Corporate environmental responsibility and employees’ pro-environmental behaviors at work: insights from organizational identification and workplace spirituality perspective. Journal of Environmental Planning and Management, 66(2), 400–423. https://doi.org/10.1080/09640568.2021.1989673
  • Zhang, J., Xie, C., & Morrison, A. M. (2021). The effect of corporate social responsibility on hotel employee safety behavior during COVID-19: The moderation of belief restoration and negative emotions. Journal of Hospitality and Tourism Management, 46, 233–243. https://doi.org/10.1016/j.jhtm.2020.12.011
  • Zhang, S. (2020). Workplace spirituality and unethical pro-organizational behavior: The mediating effect of job satisfaction. Journal of Business Ethics, 161(3), 687–705. doi:10.1007/s10551-018-3966-3

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.