654
Views
14
CrossRef citations to date
0
Altmetric
ARTICLES

GOODS NOT WANTED

Older people's narratives of computer use rejection

, &
Pages 696-721 | Received 04 Feb 2009, Accepted 13 Oct 2009, Published online: 25 Jun 2010

References

  • Baack , S. A. and Brown , T. S. 1991 . Attitudes towards computers: views of older adults compared with those of young adults . Journal of Research on Computing in Education , 23 ( 3 ) : 422 – 433 .
  • Blaikie , A. 1999 . Ageing and Popular Culture , Cambridge : Cambridge University Press .
  • Blit-Cohen , E. and Litwin , H. 2004 . Elder participation in cyberspace: a qualitative analysis of Israeli retirees . Journal of Aging Studies , 18 ( 4 ) : 385 – 398 .
  • Boje , D. M. 1991 . The storytelling organization: a study of story performance in an office-supply firm . Administrative Science Quarterly , 36 ( 1 ) : 106 – 126 .
  • Boje , D. M. 1998 . The postmodern turn from stories-as-objects to stories-in-context methods . The Research Methods Forum, no. 3 , [Online] Available at: http://www.aom.pace.edu/rmd/1998_forum_postmodern_stories.html (7 June 2004)
  • Boulton-Lewis , G. M. , Buys , L. and Lovie-Kitchin , J. 2006 . Learning and active aging . Educational Gerontology , 32 ( 4 ) : 271 – 282 .
  • Brown , A. D. 1998 . Narrative, politics and legitimacy in an IT implementation . Journal of Management Studies , 35 ( 1 ) : 35 – 58 .
  • Bruner , J. 1990 . Acts of Meaning , Cambridge, MA : Harvard University Press .
  • Carpenter , B. D. and Buday , S. 2007 . Computer use among older adults in a naturally occurring retirement community . Computers in Human Behaviour , 23 : 3012 – 3024 .
  • Charness , N. and Holly , P. 2004 . The new media and older adults . The American Behavioural Scientist , 48 ( 4 ) : 416 – 433 .
  • Charness , N. , Schumann , C. E. and Boritz , G. M. 1992 . Training older adults in word processing: effects of age, training technique and computer anxiety . International Journal of Technology and Aging , 5 ( 1 ) : 79 – 108 .
  • Cruikshank , M. 2003 . Learning to be Old: Gender, Culture and Aging , Lanham, MD : Rowman & Littlefield Publishers .
  • Cunningham-Burley , S. , Kerr , A. and Pavais , S. 1999 . “ Theorizing subjects and subject matter in focus group research ” . In Developing Focus Group Research: Politics, Theory and Practice , Edited by: Barbour , R. S. and Kitzinger , J. 186 – 199 . London : Sage .
  • Curran , K. , Walters , N. and Robinson , D. 2007 . Investigating the problems faced by older adults and people with disabilities in online environments . Behaviour and Information Technology , 26 ( 6 ) : 447 – 453 .
  • Currie , G. and Brown , A. D. 2003 . A narratological approach to understanding processes of organising in a UK hospital . Human Relations , 56 ( 5 ) : 563 – 586 .
  • Czaja , S. J. , Guerrier , J. H. , Nair , S. N. and Landauer , T. K. 1993 . Computer communication as an aid to independence for older adults . Behaviour and Information Technology , 12 ( 4 ) : 197 – 207 .
  • Doczi , M. 2000 . Information and Communication Technologies and Social and Economic Inclusion: Addressing the Social and Economic Implications of Limited e-Literacy and Access to Information and Communication Technologies , [Online] Available at: http://www.med.govt.nz/pbt/infotech/ictinclusion/index.htm (27 November 2003)
  • Ess , C. and Sudweeks , F. 2001 . On the edge: cultural barriers and catalysts to IT diffusion among remote and marginalised communities . New Media and Society , 3 ( 3 ) : 259 – 269 .
  • Fisher , W. R. 1984 . Narration as a human communication paradigm . Communication Monographs , 51 : 1 – 22 .
  • Fox , S. 2004 . Older Americans and the Internet . [Online] Available at: http://www.pewinternet.org/ (12 February 2006)
  • Fox , S. , Rainie , L. , Larsen , E. , Horrigan , J. , Lenhart , A. , Spooner , T. and Carter , C. 2001 . Wired seniors: a fervent few, inspired by family ties . [Online] Available at: http://www.pewinternet.org/pdfs/PIP_Wired_Seniors_Report.pdf (23 February 2006)
  • Gee , S. and Glasgow , K. 2000 . Creating Communities for All Ages: Local Government and Older New Zealanders , Wellington, New Zealand : Victoria University .
  • Goodman , J. , Dickinson , A. and Syme , A. 2004 . Gathering requirements for mobile devices using focus groups with older people . [Online] Available at: www.computing.dundee.ac.uk/projects/utopia/publications/navigation_workshop.pdf (11 May 2009)
  • Gubrium , J. F. 2001 . “ Narrative, experience, and aging ” . In Narrative Gerontology: Theory, Research and Practice , Edited by: Kenyon , G. , Clark , P. and de Vries , B. 19 – 30 . Springer : New York .
  • Gullette , M. M. 1997 . Declining to Decline: Cultural Combat and the Politics of the Midlife , Charlottesville, VA : University Press of Virginia .
  • Gullette , M. M. 2004 . Aged by Culture , Chicago : University of Chicago Press .
  • Haddon , L. 2004 . Information and Communication Technologies in Everyday Life: A Concise Introduction and Research Guide , Oxford : Berg .
  • Hall , S. 1980 . “ Encoding/decoding ” . In Culture, Media, Language: Working Papers in Cultural Studies, 1972–79 , 128 – 138 . London : Hutchinson .
  • Hawthorn , D. 2007 . Interface design and engagement with older people . Behaviour and Information Technology , 26 ( 4 ) : 333 – 341 .
  • Haythornthwaite , C. and Wellman , B. 2002 . “ The internet in everyday life: an introduction ” . In The Internet in Everyday Life , Edited by: Wellman , B. and Haythornthwaite , C. 3 – 41 . Malden, MA : Blackwell .
  • Hazan, H. (2000) ‘The personal trap: the language of self presentation’, in Aging and Everyday Life, eds J. F. Gubrium and J. A. Holstein, Blackwell, Malden, MA, and Oxford, UK, pp. 19–24.
  • Hepworth , M. 2003 . “ Ageing bodies: aged by culture ” . In Discourse, the Body and Identity , Edited by: Coupland , D. J. and Gwyn , R. 89 – 106 . New York : MacMillan Palgrave .
  • Hill , R. , Beynon-Davies , P. and Williams , M. D. 2008 . Older people and internet engagement: acknowledging social moderators of internet adoption, access and use . Information Technology and People , 21 ( 3 ) : 244 – 266 .
  • Hoffman , D. L. , Novak , T. P. and Schlosser , A. E. 2000 . The evolution of the digital divide: how gaps in internet access may impact electronic commerce . Journal of Computer-Mediated Communication , 5 ( 3 ) [Online] Available at: http://jcmc.indiana.edu/vol5/issue3/hoffman.html (28 April 2009)
  • Holbrook , B. and Jackson , P. 1996 . Shopping around: focus group research in North London . Area , 28 ( 2 ) : 136 – 142 .
  • Hoot , J. L. and Hayslip , B. 1983 . Microcomputers and the elderly: new directions for self sufficiency and life-long learning . Educational Gerontology , 9 : 493 – 499 .
  • Hyvarinen , M. 2008 . “ Analyzing narratives and story-telling ” . In The Sage Handbook of Social Research Methods , Edited by: Alasuutari , P. , Bickman , L. and Brannen , J. 447 – 460 . Los Angeles : Sage Publishers .
  • Jones , S. E. 2006 . Against Technology: From the Luddites to Neo-Luddism , New York : Routledge Taylor Francis Group .
  • Kanayama , T. 2003 . Ethnographic research on the experience of Japanese elderly people online . New Media and Society , 5 ( 2 ) : 267 – 288 .
  • Kornbluh , M. 1986 . “ Computer and telecommunications applications to enhance the quality of life of our elderly citizens ” . In Aging and Technological Advances , Edited by: Robinson , P. K. , Livingstone , J. and Birren , J. E. 425 – 435 . New York : Plenum Press .
  • Langellier , K. M. 1989 . Personal narratives: perspectives on theory and research . Text and Performance Quarterly , 9 ( 4 ) : 243 – 276 .
  • Lansdale , D. 2002 . “ Touching lives: opening doors for elders in retirement communities through email and the internet ” . In Older Adults, Health Information, and the World Wide Web , Edited by: Morrell , R. W. 133 – 151 . Mahwah, NJ : Lawrence Erlbaum Associates .
  • Lenhart , A. 2003 . The ever-shifting internet population: a new look at internet access and the digital divide . [Online] Available at: http://www.pewinternet.org (23 November 2004)
  • Lenhart , A. , Rainie , L. , Fox , S. , Horrigan , J. and Spooner , T. 2000 . Who's not online? . [Online] Available at: http://www.pewinternet.org/~/media//Files/Reports/2000/Pew_Those_Not_Online_Report.pdf (7 February 2006)
  • Loges , W. E. and Jung , J.-Y. 2001 . Exploring the digital divide: internet connectedness and age . Communication Research , 28 ( 4 ) : 536 – 562 .
  • Lunt , P. and Livingstone , S. 1996 . Rethinking the focus group in media and communications research . Journal of Communication , 46 ( 2 ) : 79 – 98 .
  • Madriz , E. 2000 . “ Focus groups in feminist research ” . In Handbook of Qualitative Research , Edited by: Denzin , N. K. and Lincoln , Y. S. 835 – 850 . Thousand Oaks, CA : Sage .
  • McFadden , S. H. 2002 . Challenges and opportunities in the search for new models of aging . The Gerontologist , 42 ( 5 ) : 705 – 709 .
  • McMellon , C. A. and Schiffman , L. G. 2002 . Cybersenior empowerment: how some older individuals are taking control of their lives . The Journal of Applied Gerontology , 21 ( 2 ) : 157 – 175 .
  • McMillan , S. J. , Johnson Avery , E. and Macias , W. 2008 . From have nots to watch dogs: understanding internet health communication behaviours of online senior citizens . Information, Communication and Society , 11 ( 5 ) : 675 – 697 .
  • Mesthene , E. G. 2003 . “ The social impact of technological change ” . In Philosophy of Technology: The Technological Condition – An Anthology , Edited by: Scharff , R. C. and Dusck , V. 617 – 637 . Malden, MA : Blackwell .
  • Millward , P. 2003 . The grey digital divide: perception, exclusion and barriers of access to the Internet for older people . First Monday , [Online] Available at: http://www.firstmonday.org/issues/issue8_7/millward/index.html (7 June 2003)
  • Morgan , D. L. 1997 . Focus Groups as Qualitative Research , Thousand Oaks, CA : Sage .
  • Morrell , R. W. , Park , D. C. , Mayhorn , C. B. and Kelley , C. L. 2000 . Effects of age and instructions on teaching older adults to use Eldercomm, an electronic bulletin board system . Educational Gerontology , 26 ( 3 ) : 221 – 235 .
  • Morris , D. C. 1996–1997 . Ownership, use, and non-use of personal computers by older adults . Journal of Educational Technology Systems , 25 ( 1 ) : 5 – 12 .
  • Morrow-Howell , N. , Hinterlong , J. and Sherraden , M. W. 2001 . Productive Aging: Concepts and Challenges , London : John Hopkins Press .
  • Mumby , D. K. 1987 . The political function of narrative in organisations . Communication Monographs , 54, June : 113 – 127 .
  • Mumby , D. K. 1997 . The problem of hegemony: rereading Gramsci for organizational communication studies . Western Journal of Communication , 61 ( 4 ) : 343 – 375 .
  • Munday , J. 2006 . Identity in focus: the use of focus groups to study the construction of collective identity . Sociology , 40 ( 1 ) : 89 – 105 .
  • Norris , P. 2001 . Digital Divide: Civic Engagement, Information Poverty, and the Internet Worldwide , Cambridge, , UK : University of Cambridge Press .
  • OCLC Report to the Membership . 2007 . Sharing, privacy and trust in our networked world . [Online] Available at: http://www.oclc.org/reports/sharing/deafult.htm (28 April 2009)
  • Powell , J. L. and Edwards , M. M. 2002 . Policy narratives of aging: the right way, the third way or the wrong way? . Electronic Journal of Sociology , 6 ( 1 ) [Online], Available at: http://www.sociology.org/content/vol006.001/powell-edwards.html (28 April 2009)
  • Purdie , N. and Boulton-Lewis , G. 2003 . The learning needs of older adults . Educational Gerontology , 29 : 129 – 149 .
  • Renaud , K. and Ramsay , J. 2007 . Now what was that password again? A more flexible way of identifying and authenticating seniors . Behaviour and Information Technology , 26 ( 4 ) : 309 – 322 .
  • Rice , R. E. 2002 . “ Primary issues in internet use: access, civic and community involvement, and social interaction and expression ” . In Handbook of New Media: Social Shaping and Consequences of ICTs , Edited by: Lievrouw , L. A. and Livingstone , S. 103 – 129 . London : Sage .
  • Richardson , M. , Weaver , C. K. and Zorn , T. E. 2005 . Getting on: older New Zealanders' perceptions of computing . New Media and Society , 7 ( 2 ) : 219 – 245 .
  • Riggs , K. E. 1998 . Mature Audiences: Television in the Lives of Elders , New Brunswick, NJ : Rutgers University Press .
  • Robins , K. and Webster , F. 1989 . The Technical Fix: Education, Computers, and Industry , London : Macmillan Education Ltd .
  • Rogers , E. M. 1983 . Diffusion of Innovations , 3 , New York : The Free Press .
  • Rogers , E. M. 2001 . The digital divide . Convergence , 7 ( 4 ) : 96 – 111 .
  • Ryan , M.-L. 1992 . The modes of narrativity and their visual metaphors . Style , 26 ( 3 ) : 368 – 387 .
  • Ryan , E. B. , Szechtman , B. and Bodkin , J. 1992 . Attitudes toward younger and older adults learning to use computers . Journal of Gerontology: Psychological Sciences , 47 ( 2 ) : 96 – 101 .
  • Schor , J. B. 1998 . The Overspent American: Upscaling, Downsizing, and the New Consumer , New York : Basic Books .
  • Selwyn , N. 2003 . Apart from technology: understanding people's non-use of information and communication technologies in everyday life . Technology in Society , 25 ( 1 ) : 99 – 116 .
  • Selwyn , N. 2004 . The information aged: a qualitative study of older adult's use of information and communications technology . Journal of Aging Studies , 18 ( 4 ) : 369 – 384 .
  • Selwyn , N. , Gorard , S. , Furlong , J. and Madden , L. 2003 . Older adults' use of information and communication technology in everyday life . Ageing and Society , 23 ( 5 ) : 561 – 582 .
  • Smithson , J. 2008 . “ Focus groups ” . In The Sage Handbook of Social Research Methods , Edited by: Alasuutari , P. , Bickman , L. and Brannen , J. 357 – 370 . Los Angeles, CA : Sage .
  • Somers , M. R. and Gibson , G. D. 1994 . “ Reclaiming the epistemological “other”: narrative and the social construction of identity ” . In Social Theory and the Politics of Identity , Edited by: Calhoun , C. 37 – 99 . Cambridge, MA : Blackwell .
  • Statistics New Zealand . 2001 . 2001 census snapshot 9 (older people) – media release . [Online] Available at: http://www.stats.govt.nz/domino/external/pasfull/ pasfull/nsf/web/MEdia+Release+2001 (10 May 2003)
  • Statistics New Zealand . 2004 . Report on the digital divide in New Zealand . [Online] Available at: http://www.stats.govt.nz/reports/analytical-reports/digital-divide (23 January 2009)
  • Stewart , D. and Shamdasani , P. N. 1990 . Focus Groups: Theory and Practice , Newbury Park, CA : Sage .
  • Sussman , G. 1997 . Communication, Technology, and Politics in the Information Age , Thousand Oaks, CA : Sage .
  • Swindell , R. 2000 . Using the internet to build bridges to isolated older people . Australasian Journal on Ageing , 19 ( 1 ) : 38 – 40 .
  • Taylor , C. 1989 . Sources of the Self: The Making of the Modern Identity , Cambridge, MA : Harvard University Press .
  • Temple , L. L. and Gavilett , M. 1990 . The development of computer confidence in seniors: an assessment of changes in computer anxiety and computer literacy . Activities, Adaptation and Aging , 14 ( 3 ) : 63 – 76 .
  • Torp , S. , Hanson , E. , Hauge , S. , Ulstein , I. and Magnusson , L. 2008 . A pilot study of how information and communication technology may contribute to health promotion among elderly spousal carers in Norway . Health and Social Care in the Community , 16 ( 1 ) : 75 – 85 .
  • Treguer , J.-P. 2002 . 50+ Marketing: Marketing, Communicating and Selling to the over 50s Generations , New York : Palgrave .
  • Trentin , G. 2004 . E-learning and the third age . Journal of Computer Assisted Learning , 20 : 21 – 30 .
  • Trethewey , A. 2001 . Reproducing and resisting the master narrative of decline: midlife professional women's experiences of aging . Management Communication Quarterly , 15 ( 2 ) : 183 – 226 .
  • van Dijk , J. A. G. M. 2005 . The Deepening Divide: Inequality in the Information Society , Thousand Oaks, CA : Sage .
  • Van Manen , M. 1997 . Researching Lived Experience: Human Science for an Action Sensitive Pedagogy , London : Althouse Press .
  • Wenger , G. C. 2002 . “ Interviewing older people ” . In Handbook of Interview Research: Context and Method , Edited by: Gubrium , J. F. and Holstein , J. A. 259 – 278 . Thousand Oaks, CA : Sage .
  • White , J. and Weatherall , A. 2000 . A grounded theory analysis of older adults and information technology . Educational Gerontology , 26 ( 4 ) : 371 – 386 .
  • White , H. , McConnell , E. , Clipp , E. , Bynum , L. , Teague , C. , Navas , L. , Craven , S. and Halbrecht , H. 1999 . Surfing the net in later life: a review of the literature and pilot study of computer use and quality of life . The Journal of Applied Gerontology , 18 ( 3 ) : 358 – 378 .
  • White , H. , McConnell , E. , Clipp , E. , Branch , L. G. , Sloane , R. , Pieper , C. and Box , T. L. 2002 . A randomised controlled trial of the psychosocial impact of providing internet training and access to older adults . Aging and Mental Health , 6 ( 3 ) : 213 – 221 .
  • Willis , J. 1995 . “ Staying in touch: television and the over-seventies ” . In Television and the Household: Reports from the BFI's Audience Tracking System , Edited by: Petrie , D. J. and Willis , J. 32 – 48 . London, Willis : British Film Institute .
  • Woolgar , S. 2005 . “ Perspectives on technology ” . In Science, Technology, and Society: An Encyclopaedia , Edited by: Restivo , S. 387 – 395 . New York : Oxford University Press .
  • Wright , K. 2000 . Computer-mediated social support, older adults, and coping . Journal of Communication , 50 ( 3 ) : 100 – 118 .
  • Wright , K. B. and Query , J. L. 2004 . “ Online support and older adults: a theoretical examination of benefits and limitations of computer-mediated support networks for older adults and possible health outcomes ” . In Handbook of Communication and Aging , Edited by: Nussbaum , J. F. and Coupland , J. 499 – 519 . Mahwah, NJ : Lawrence Erlbaum Associates .
  • Wyatt , S. , Thomas , G. and Terranova , T. 2002 . “ They came, they surfed, they went back to the beach: conceptualizing use and non-use of the internet ” . In Virtual Society? Technology, Cyberbole, Reality , Edited by: Woolgar , S. 23 – 40 . Oxford : Oxford University Press .
  • Xie , B. 2008 . Multimodal computer-mediated communication and social support among older Chinese older Internet users . Journal of Computer-Mediated Communication , 13 : 728 – 750 .
  • Zorn , T. E. , Roper , J. , Broadfoot , K. and Weaver , C. K. 2006 . Focus groups as sites of influential interaction: building communicative self-efficacy and effecting attitudinal change in discussing controversial topics . Journal of Applied Communication Research , 34 ( 2 ) : 115 – 140 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.