213
Views
15
CrossRef citations to date
0
Altmetric
Articles

Managerial audit and community mental health: a study of rationalising practices in Finnish psychiatric outpatient clinics

Auditointi psykiatrisessa avohoidossa: Tutkimus mielenterveystoimistojen käytäntöjen rationalisoinnista

&
Pages 41-56 | Published online: 18 Mar 2009

References

  • Balogh , R. 1998 . A comparative analysis of six audit systems for mental health nursing . International Journal for Quality in Health Care , 10 ( 1 ) : 43 – 52 .
  • Bowker , G. and Leigh Star , S. 2002 . Sorting things out. Classification and its consequences , Cambridge, MA : Massachusetts Institute of Technology .
  • Campbell , S.M. 2002 . Implementing clinical governance in English primary care trusts: reconciling quality improvement and quality assurance . Quality and Safety in Health Care , 11 ( 1 ) : 9 – 14 .
  • Clarke , J. , Gewirtz , S. and McLaughlin , E. , 2000 . New managerialism, new welfare? London : Sage .
  • Clarke , J. and Newman , J. 1997 . Managerial state. Power, politics and ideology in the remaking of social welfare , London : Sage .
  • Dean , M. 1994 . Governing the unemployed self in an active society . Economy and Society , 24 ( 4 ) : 559 – 583 .
  • Dean , M. 1999 . Governmentality. Power and rule in modern society , London : Sage .
  • Department of Health , 1999 . Modernising mental health services . London : The Stationary Office .
  • European Observatory on Health Care Systems , n . Health care systems in eight countries: trends and challenges [online]. London: London School of Economics and Political Science. Available from : www.euro.who.int/observatory/Glossary/TopPage [Accessed 1 March 2008] .
  • Foster , N. 2005 . “ Control, citizenship and ‘risk’ in mental health: perspectives from UK, USA and Australia ” . In Mental health at the crossroads. The promise of the psychosocial approach , Edited by: Ramon , S. and Williams , J. Aldershot : Ashgate, 25–37 .
  • Foucault , M. 1991 . “ Governmentality ” . In The Foucault effect. Studies in governmentality , Edited by: Burchell , G. , Gordon , C. and Miller , P. Chicago : University of Chicago Press, 87–104 .
  • Glover , G.R. 2000 . A comprehensive clinical database for mental health care in England . Social Psychiatry and Psychiatric Epidemiology , 35 ( 11 ) : 523 – 529 .
  • Habermas , J. 1978 . Knowledge and human interests , London : Heinemann .
  • Häkkinen , U. and Lehto , J. 2005 . Reform, change, and continuity in Finnish health care . Journal of Health Politics, Policy and Law , 13 ( 1–2 ) : 79 – 96 .
  • Harris , J. 1998 . Scientific management, bureau-professionalism, new managerialism: the labour process of state social work . British Journal of Social Work , 28 ( 6 ) : 839 – 862 .
  • Harris , J. 2003 . The social work business , London : Routledge .
  • Harris , J. , 2005 . Modernised social services in the UK: franchised social work in the McMunicipality . Paper presented at the conference The changing place of municipal social work in Finland in the 21st century, University of Tampere, Finland .
  • Helén , I. 2004 . “ Hyvinvointi, vapaus ja elämänpolitiikka: foucaultlainen hallinnan analytiikka [Wellbeing, freedom and life politics: Foucauldian analytics of government] ” . In Sosiologisia nykykeskusteluja [Current sociological debates] , Edited by: Rahkonen , K. Helsinki : Gaudeamus,206–236 .
  • Helén , I. 2007 . Multiple depression. Making mood manageable . Journal of Medical Humanities , 28 : 149 – 172 .
  • Howe , D. 1996 . “ Surface and depth in social work practice ” . In Social theory, social change and social work , Edited by: Parton , N. London : Routledge,77–97 .
  • Huxley , P. 2005 . Stress and pressures in mental health social work: the worker speaks . British Journal of Social Work , 35 ( 7 ) : 1063 – 1079 .
  • Juhila , K. 2000 . Sosiaalityön luokittelu ja ohjeistaminen – ristiriidassa refleksiivisyyden kanssa? [The classification and regulation of social work – in contradiction with reflexivity?] . Janus. Finnish Journal of Social Policy and Social Work , 8 ( 2 ) : 150 – 163 .
  • Juhila , K. 2006 . Sosiaalityöntekijöinä ja asiakkaina. Sosiaalityön yhteiskunnalliset paikat ja tehtävät [As social workers and clients. The societal locations and duties of social work] , Tampere : Vastapaino .
  • Kallinen-Kräkin , S. , 2001 . Sosiaalityön luokituksen lähtökohdat [The premises of social work classification] , Stakes papers 12 . Helsinki : Stakes .
  • Karjalainen , J. 1998 . “ Social minimum as a norm: from case specific relief to individually motivating living allowance ” . In Displacement of social policies , Edited by: Hänninen , S. Jyväskylä : SopHi, 31–51 .
  • Kuusisto-Niemi , S. and Kääriäinen , A. 2005 . Hiljaisen tiedon vallasta näkyvän tiedon valtaan – puheenvuoro tiedon näkyväksi tekemisen puolesta [From the power of tacit knowledge to the power of visible knowledge – a comment on behalf of making knowledge visible] . Janus. Finnish Journal of Social Policy and Social Work , 13 ( 4 ) : 452 – 460 .
  • Lien , L. 2003 . Financial and organizational reforms in the health sector: implications for the financing and management of mental health care services . Health Policy , 63 ( 1 ) : 73 – 80 .
  • Miller , P. and Rose , N. , 1991 . Programming the poor: poverty, calculation and expertise . In: J. Lehto Deprivation, social welfare and expertise . Research Reports 7 . Helsinki : National Agency for Welfare and Health , 117 – 140 .
  • Ministry of Social Affairs and Health , 2002 . The decision in principle by the Council of State on securing the future of health care . Helsinki : Ministry of Social Affairs and Health .
  • Ministry of Social Affairs and Health , 2003 . Kansallinen projekti terveydenhuollon tulevaisuuden turvaamiseksi. Hoidon saatavuus ja jonojen hallinta [National project for securing the future of health care. The access of treatment and administration of queues] . Working Papers 33 . Helsinki : Ministry of Social Affairs and Health .
  • Ministry of Social Affairs and Health , 2007 . Hoitotakuun toteutuminen aikuispsykiatrisessa erikoissairaanhoidossa [The implementation of treatment access in specialised adult psychiatric care] . Helsinki : Ministry of Social Affairs and Health .
  • Munro , E. 2004 . The impact of audit on social work practice . British Journal of Social Work , 34 ( 8 ) : 1075 – 1095 .
  • Parry-Jones , B. 1998 . Stress and job satisfaction among social workers, community nurses and community psychiatric nurses: implications for the care management model . Health and Social Care in the Community , 6 ( 4 ) : 271 – 285 .
  • Power , M. 1999 . The audit society. Rituals of verification , New York : Oxford University Press .
  • Raunio , K. 2002 . Managerismi – Haaste sosiaalityön autonomiselle asiantuntijuudelle [Managerism. Challenge to the autonomous expertise] . Yhteiskuntapolitiikka , 67 ( 6 ) : 600 – 603 .
  • Rose , N. 1999 . Powers of freedom. Reframing political thought , Cambridge : Cambridge University Press .
  • Rose , N. and Miller , P. 1992 . Political power beyond the State: problematics of government . British Journal of Sociology , 43 ( 2 ) : 173 – 205 .
  • Saario , S. , 2005 . Mielenterveystoimiston hallinnan tekniikat työntekijöiden toimintatapojen määrittäjinä. Genealoginen näkökulma [Governing techniques in the formation of professional practices in mental health clinics. Genealogical point of view] . Department of Social Policy and Social Work, University of Tampere .
  • Salo , M. 1996 . Sietämisestä solidaarisuuteen. Mielisairaalarefromit Italiassa ja Suomessa [From toleration to solidarity. Psychiatric hospital reforms in Italy and Finland] , Tampere : Vastapaino .
  • Sawyer , A.-M. 2005 . From therapy to administration: deinstitutionalization and the ascendancy of ‘risk thinking’ . Health Sociology Review , 14 ( 3 ) : 283 – 296 .
  • Sawyer , A.-M. , 2006 . ‘It's all about risk’. The ascendancy of risk discourse and its consequences in psychiatric assessment . Paper presented at the Qualitative research on mental health conference, Tampere, Finland, 30 June 2006 .
  • Stakes (National Research and Development Centre for Welfare and Health) , 2007 . Sosiaali- ja terveysalan tietoyhteiskuntayksikkö. Sosiaalityön luokitus [Stakes unit for eHealth and eWelfare. Classification of social work] [online]. Available from : http://sty.stakes.fi/FI/luokituskeskus/sosiaalityo/index.htm [Accessed 1 March 2008] .
  • Stepney , P. 2006 . Mission impossible? Critical practice in social work . British Journal of Social Work , 36 ( 8 ) : 1289 – 1307 .
  • Tsui , M. and Cheung , F. 2004 . Gone with the wind: the impacts of managerialism on human services . British Journal of Social Work , 34 ( 3 ) : 437 – 442 .
  • Vab⊘ , M. 2006 . Caring for people or caring for proxy consumers? . European Societies , 8 ( 3 ) : 403 – 422 .
  • Webb , S.A. 2006 . Social work in a risk society. Social and political perspectives , Palgrave : Macmillan .
  • Wells , J. 1997 . Priorities, ‘street level bureaucracy’ and the community mental health team . Health and Social Care in the Community , 5 ( 5 ) : 333 – 342 .

Documentary data

  • Agenda for Mental Health Services in Tampere , 2002 . The City of Tampere, Department of Social and Health Services. Publications 3. [Tampereen kaupungin mielenterveyspalvelujen kehittämisohjelma vuosille 2002–2012, (2002) ‘Ammattitaidolla silta tulevaan, silta parempaan’ . Tampereen kaupunki. Sosiaali- ja terveystoimi. Julkaisuja 3. Tampere.]
  • Calendars of Mental Health Clinic Practitioners , 2002 . Randomly picked pages for research purposes . Mental Health Centre of Tampere. Unpublished, in possession of the authors .
  • Federation of Municipalities at Pirkanmaa , 1999 . Classification of treatment entities. Hospital wards and community care . Unpublished, in possession of the authors. [Pirkanmaan kuntayhtymä. Hoitopaketit sekä avo- ja vuodeosastohoito-toiminnan luokitus vuonna 1999.]
  • Functional Changes , 2002 . Centre for Planning and Development , Department of Social and Health Care , City of Tampere .
  • Project Plan , 2002 . Psychiatric services in the community, mental health centres and day hospitals . Form no. 2360/07/2002 . Department of Social and Health Care , City of Tampere .
  • Public Service Survey , 2002 . Department of Social and Health Care, City of Tampere .
  • Statistics of AHO , 2002 . Computer-based data system for patient caseload management. Quantitative and qualitative follow-up of receptions . Department of Social and Health Care , City of Tampere . Unpublished, in possession of the authors .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.